My mobile bill sent to me approx Rs.6250 in November 2016 but my postpaid plan is Rs.225+170 net pack plan. My credit limit is Rs. 1000
I complained for it to BSNL mail Guwahati but no response. I paid all bill. I argue that why my bill crossed my limit. BSNL don't warn me about this. It is cheating. My liability is to my credit limit.
Please refund my excess balance. It is not justified. Please help me.
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