Bharat Sanchar Nigam [BSNL] — Refund of deposit on surrendering Landline

Address:	Visakhapatnam, Andhra Pradesh, 530005
Website:	Bsnl.co.in

I surrendered my Tele No[protected] in 4/8/15. On surrendering I filled up a form regarding the place where to post the refund and i gave my home address in kerala. I have not yet received the refund cheque. When I enquired about my refund to the Junior accounts officer on[protected], he checked and accepted that they have sent it to wrong address. Now anytime I call him he says the issue is being checked in Hyderabad from where checks are issued.Its been a month but there is no update. The customer care guy says that they jus technical complaints and can't take any closure related complaints. Now I don't even have a complaint number also, only thing I can do is keep calling the JAO and ask if there is any update.