Bharat Sanchar Nigam [BSNL] — Spamming

GRRamasesh

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 110001
Website:	mail.bsnl.in

I have a bsnl broadband connection. Of late, whenever i switch on my modem and type in an url, i am redirected to mail. Bsnl.In website which is advertising bsnl email services and several other private commercial products. This is causing lot of nuisance. Further, i am experiencing frequent breakdown of broadband service and at every restoration of service the same mail. Bsnl.In is forced upon me.

The matter was reported by email to [protected]@bsnl.Co.In & [protected]@bsnl.Co.In on 7th may 2016 - no response yet. The email complaint is copied below for your reference:

"bsnl email advert spamming us everytime we log into the net
Ramasesh iyer
Sat 5/7/2016 9:51 pm
To: [protected]@bsnl.Co.In ; [protected]@bsnl.Co.In ;
Please respect our privacy. Do not spam us with bsnl email advertisement. We are paid users of bsnl broadband. Everytime we log into the network, we are forced with bsnl email advertisement which interrupts our work on the net and wastes our time and energy.
Ramasesh iyer
Gwalior (Mp)"

Till date i have no response from them.In the meantime the spamming continues. Please help resolve this matter.
Thank you,
Ramasesh iyer

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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Comments

Latha Baradwaj

from Bengaluru, Karnataka

My bsnl speed became extremely slow in the beginning & end of the month. I hardly had 1 week of internet in full force in the middle of the month. Each time I was asked to upgrade. I upgraded to 8mbps speed with 60 GB downloads. No improvement. Again it was asking to upgrade. Meanwhile I was cheated in Hungama.com. I received a bill of above 2000 in 5 months for Hungama which I never registered. After cancelling my Hungama registration officially, I still get the same bill. Soon after cancelling Hungama, my internet has stopped. Once in a while I get it but drops within seconds. I get noise in my phone whenever someone talks to me. In this era of Reliance Jio I don't know why people are sticking to bsnl. I am waiting for my Aadhar card to switch over to Jio. I am fed up of the mail.bsnl ad whenever I log on to any website as if my existing problems with bsnl is not enough.