Bharat Sanchar Nigam [BSNL] — STV is not taken

Address: 533464

I am having bsnl mobile no.[protected]. i am using the phone since more than 10 years. it is a prepaid mobile. i am using with stv. yesterday i. e., i have recharg with rs.43.00 suv. with ref. no. pgsm[protected], but due to my surprise it was not worked out. the usual charges of 0.90ps. is being charged. please do the needful. what i have to do the stv amount if it is not works.