Bharat Sanchar Nigam Limited [BSNL] — Bsnl broadband not working from 20+ days himachal pradesh

Address:	174303
Website:	BSNL

This is to complaint about BSNL broadband service in himachal pradesh, they are taking full amount of broadband but giving speed as slow as 2g network, i.e maximum 10-15kb/s download speed, on plan of 512kbps and on even higher plans too. I have complaint to all officials but no one helps, all says " piche se problem hai hum kuch nahi kr sakte " but when it comes to bill payment they take full amount, whats the use of this kind of service, even 2g netwrk works better than it, hope you can help out, will wait for your support.
Thanks in advance