Bharat Sanchar Nigam Limited [BSNL] — Get new sim card for existing mobile number

Address:

Surat, Gujarat, 394221

Sir, my sim card is old sim card which is not compitible with new mobile phones. So i need micro sim
My mobile number is [protected] (Bsnl)
I went to bsnl office for the same. But the service is very poor.

My complaint is.

1. When first time i meet the officer he demading for my id proof.
2. Next time when i meet him with id proof, he demading my photo copy.
3. Third time, he reply that computer is not working.
Why he not give me proper guidance at first time ?


Pls. Be helpful.

Thanks.
Dhiren s naik [ mob.[protected]]