Bharat Sanchar Nigam Limited [BSNL] — Non generation of payment receipt of Rs. 1181/- paid towards BSNL Landline.

Address:

Varanasi, Uttar Pradesh, 221001

I through BSNL quick link portal made payment of 1181/- through internet banking o[censored]BI on 19.11.2015. My saving bank a/c is [protected] and OTPreference ID is 72877 and Transaction Description is ePAY/To:TECHPROCESS/41130149/ LAND LINE. while making payment error appeared on UBI site however in massage amount has been debited, but no receipt of BSNL was generated by TECHPROCESS. Either my account be credited by 1181/- or ePAY/To:TECHPROCESS/41130149/ LAND LINE, be asked to make payment to BSNL towards Land line bill of Phone No.[protected]. Kindly let me know the proper future course of action, otherwise my land line will be disconnected by[protected]l