Bharat Sanchar Nigam Ltd — broadband service unavailable from 3 days

vikramadityadwivedi

from Anpara, Uttar Pradesh

Address:

Jhansi, Uttar Pradesh

My broadband service on landline no.[protected] 77 inactive from 3 days while landline is working, I informed to local telephone attendant, he said no local problem, server down, then registered a complaint on online portal registration no. [protected], he informed after 2 days thru msg on my mobile no. that problem resolved while it is as it was. Then i tried on their customer care no. 1504 and tried to talk to customet care executive but he not attended . Finaly i left there a complaint .now i have no option to quit their service permanently and switch over on any other one, i cant afford their billing without service. Do needful if can do .

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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Comments

vikramadityadwivedi

from Anpara, Uttar Pradesh

My broadband services on land line no.[protected] is unavailable from 3 days, complaint to local telephone attendant he replied no problem from local level, its from jhansi . Complaint registered online portal vide reg. No. [protected], they messaged after 2days that problem resolved but it is as it was. Again tries their IRVS customer service on 1504, tried to talk to customer care executive on duty but he not attended, finally left a complaint there too. I have no option now to quite from their services and swotch over to any other one. Do needfull if you can .