[Resolved] Bharti Axa — [protected]- my premium paid through allahabad bank not acknowledged

Prakashchandgupta

Address:

Bhagalpur, Bihar, 81002

I have duly submitted my premium of Rs. 7872/- for year 2018-19 on April 12, 2018 to Allahabad Bank through cash and got insurance premium collection acknowledgement from the said bank. I have confirmed that the amount has been transferred to Bharti AXA from the branch manager of Allahabad Bank, Bhagalpur, Bihar. However, I am constantly receiving calls from Bharti AXA that the premium is due for 2018.
Please resolve this issue at the earliest otherwise I have to discontinue the policy with you.

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Feb 11, 2020

Complaint marked as Resolved

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2020

Bharti AXA Customer Care's response Dear Prakash, thank you for sharing the details. We note that your case belongs to Life Insurance. We have shared your concerns with the Life Insurance team, who will assist you further.