[Resolved]  Bharti Axa — double payment about car insurance policy no.1633493

Dear sir/madam,
We have made payment through online for car insurance renewal. But the payment made double time. Please refund the one payment. The details of the payment mentioned below. Please kindly do the needful.
Thanking you,

Name : r narayana swamy p
Application/reference no (If any) : 1633493
Mobile number : [protected]
Email id: [protected]@gmail.com
Payment amount (Rs ps) : 7537.84
Payment date :[protected]:40:25
Transaction identification number : qur[protected]

Name : r narayana swamy p
Application/reference no (If any) : 1633493
Mobile number : [protected]
Email id: [protected]@gmail.com
Payment amount (Rs ps) : 7537.84
Payment date :[protected]:45:04
Transaction identification number : qur[protected]
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Jul 27, 2019
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2019
Bharti AXA Customer Care's response
Dear harishelinrate, we understand how inconvenient this could be and sincerely apologize for the same. Thank you for sharing the details. We would like you to know that you are important to us and we are addressing your concern on priority.
Verified Support
Jun 26, 2019
Bharti AXA Customer Care's response
Dear harishelinrate, we would like to inform you that the policy has been shared on registered e-mail ID and refund has been initiated. The same will be reversed within 7 working days. Please feel free, to write back.
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