[Resolved] Bharti Axa — Insurance Complaints Bharti AXA. Activa policy no SB133061 paid online on 1st June 2020 but renewal soft copy not received

Com DocStar

Address:

Bharti axa

I had renewed my activa insurance amounting of rs 1947.00 on 1st June 2020.
For which i haven't received any policy copy not even acknowledgement from them, this is really a poor service for a existing customer. Am fed up of continuous follows up and now they are not responding for my query. I need my money to be refunded at the earliest. I request concern people to take necessary action against my query. Even after paying in advance, I am frequently receiving message from bharti axa to renew my policy before it's expiry date I.e. 12th June 2020.

After 2weeks of doing payment i am frustrated by bharati axa.

I have all the attachments, you can see how they are cheating customers.

+1 photos

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Aug 12, 2021

Complaint marked as Resolved

Bharti AXA customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2020

Bharti AXA Customer Care's response Dear @ Com DocStar, we sincerely apologize for the inconvenience caused and will quickly look into this for you. Thank you for sharing your policy details. In order to assist you further, we request you to share your contact details too via message

Verified Support

Jun 16, 2020

Bharti AXA Customer Care's response Dear @Com DocStar, we would like to inform that we have shared the policy document on your email ID.