[Resolved] Bharti Axa Insurance Group — Car policy (fpv/s8464117/2c/03/003511 :[protected] | |||
Hi all, my name is kamal garg, i have taken a car policy (fpv/s8464117/2c/03/003511 :[protected] from bharti axa and renwed the same for 2 years, when i amnot claiming anything theses guys are good but i met one small accident when i am going my hometown, i have to fly back to london next day and hence not able to report it in 3 days time. i requested my brother to raise a request a get the things done but the peoples behaved badly with him as they need favour to approve the claim. One of the worst insurance companies. there claim process is very bad, the representative mr. dharmendra rawat were very rude and misbehaved and finally requested details like he belong to 007 james bond team, he threathen to reject the claim giving a baseless reason stating policy holder is not present and the accident can not happpen in that way. they just wanted the person to take the policy. Consumers beware of this bharti axa insurance group. Was this information helpful? | |||
Aug 31, 2016 Complaint marked as Resolved Bharti AXA customer support has been notified about the posted complaint. Verified Support Jul 21, 2016 Bharti AXA Customer Care's response Dear Kamal, we apologize for the inconvenience caused. Our team is looking into this matter & shall connect with you soon. Thanks.
Verified Support Jul 26, 2016 Bharti AXA Customer Care's response Dear Kamal, we share your concern as a valued customer.Our grievance team has sent you a mail with regards to the pending documents in your claim. We hereby request you to provide the same to process the claim further. You may get in touch with the our claims team on the mobile number mentioned in the mail. Thanks. | |||
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