[Resolved] Bharti Axa — regarding misguide/ fraud by your advisor code: 192937 by name kapil yadav (bharti axa company) | |||
Dear sir, I have bharti-axa kids power plan this plan opened by me in[protected] with monthly premium rs. 2500/-, in that during till 2018 this policy is running smoothly without any problem. During the period july 2018 your executive call me and says discussed this policy regarding growth of money, and he came my office, says power kids plan this time is very slow growth and advised me take another plan under this policy which is elite advantage, no extra premium will paid by separately for elite advantage plan, the some money deducted from main policy power kids, an no any premium paid by you in future. So that i agreed, but on 10.07.2019 my bank account debited of rs. 37, 832.00 and transfer to my new policy account which is[protected], i am shocked because no information given me by your executive, and also i am tensed because my other instalment is stopped now because lack of money my bank account. And also i saw one more plan activate without my consent which policy no[protected] which premium is annually rs. 81799.00. How can salaried person annually pay premium of rs. 1, 19, 631.00 your executive is mindless. Bharti-axa have also take advance premium rs. 37832.00 which is not legal, the date premium due was 24.07.2019, how can take you advance premium. I say to you your sales executive is purely misguide and fraud me. So that i request to you kindly close my both elite advantage plan 1.[protected] 2.[protected] and credit my account of rs. 37, 832.00 otherwise i surrender all plans of bharti-axa life. I also this complains loged in irda section. I requested you again kindly close my both elite advantage plan and same money back my power kids plan which is partial withdrawal by your - bharti axa - advisor. 1.[protected] 2.[protected] and credit my account of rs. 37, 832.00 Was this information helpful? | |||
Aug 17, 2019 Complaint marked as Resolved Bharti AXA customer support has been notified about the posted complaint. Verified Support Jul 16, 2019 Bharti AXA Customer Care's response Dear Bhuwan, we understand how inconvenient this could be and sincerely apologize for the same. Thank you for sharing the details. We note that your case belongs to Life Insurance. We have shared your concerns with the Life Insurance team, who will assist you further.
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