Bharti Axa — serveier not serve properly and miss guide me

Address:b 42/43 prabhuli society Near kalpna na gar harni road, Vadodara, Gujarat, 390022

Hi i am bhavik bhatt my car tuv 300 gj06kh 7233 my car in water fluid damage in vadodara and my car insurance police no
Fpv/i3543375/71/03/003251 and my server [protected] atul ji not properly serve my car is in front of me and not serve fisically come in vadodara he serve my car via picture and video from workshop mr nilesh bhai and i complain so many time but he never pic up my call after i contact bharti axa tall free no and i complain thare and same thing company provide new no mr jigar[protected] bhai and i call to time but not proper answer and solve my problem after atul bhai call me and he says your dumper is not coverage in insurance its in exident but i am true my bumper is in have fluids and thats vai my no plate and my bumper breck and atul ji says fit ho jaye ga mane kaha fit karva do to vo bola workshop ka cam hai ore ma ne workshop pe bataya nilesh bhai ko to bole ye fit nahi hoga 13000 me naya dal na padega please solve my problam
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Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2019
Bharti AXA Customer Care's response
Dear Bhavik, we understand how inconvenient this could be and sincerely apologize for the same. Thank you for sharing your policy details.In order to assist you further, we request you to share your contact details too via message.
Sep 26, 2019
Updated by Bhavik p bhatt
My contact deigtal Bhavik Bhatt
M=[protected]
Verified Support
Sep 26, 2019
Bharti AXA Customer Care's response
Dear Bhavik, we have reviewed your claim and note that the damages are not relating to the cause of loss mentioned in the claim form. Hence, disapproved.
Sep 27, 2019
Updated by Bhavik p bhatt
dear bhrtiya Axa coustmer care my car doumper problem and dent problem in fluid water preser and stretch problem is before fluid I am talk with your serveyer and same to your answer OK I am not satisfied with your and your serveyer answer OK and. I am talk with service station for fitting bumper but he say as not posibal old fitting OK so I am not complain for same answer from you and I want my right OK thanks
Sep 27, 2019
Updated by Bhavik p bhatt
You fitting my old bumper properly ore change new thanks I don't want only new
Sep 28, 2019
Updated by Bhavik p bhatt
Boss you don't care your coustmer
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