[Resolved] Bharti Axa — two wheeler insurance soft copy not received after successful renewal

[Resolved] Bharti Axa — two wheeler insurance soft copy not received after successful renewal

S sudiptog from Pune, Maharashtra

I have done the renewal payment on[protected]:31:11. My policy number is S4174542. Below is the details Name : SUDIPTO GHOSH Application/Reference No (if any) : RNIS[protected] Mobile Number : [protected] Email ID: sudipto.[protected]@gmail.com Payment Amount (Rs Ps) : 2726.98 Payment Date :[protected]:31:11 Transaction Identification Number : PPT[protected] Now i have still not received the soft copy of the policy and the policy has been already expired on 17/11/2018. I have done the complain 4 times and complaint no is 01739060/01749569. Could you please treat this as high priority. If its not possible to send the soft copy then could you please revert my money so that i can buy the same from other company as the service is worst for Bharti Axa. Thanks and Regards Sudipto Ghosh [protected] +1 photos Was this information helpful? No (0) Yes (0)
Jan 7, 2019 Complaint marked as Resolved Bharti AXA customer support has been notified about the posted complaint. Nov 23, 2018 Updated by sudiptog Any update on this. I have not received anything from them . Also i have called 10 times to customer care for this issue and they are really not interested. Verified Support Dec 01, 2018 Bharti AXA Customer Care's response Dear Sudipto, we deeply regret the inconvenience caused to you in this regard. We've forwarded your concern to our team. They will be looking into this and getting in touch with you soon. Thank you for your patience. Verified Support Dec 03, 2018 Bharti AXA Customer Care's response Dear Sudipto, We apologize for the inconvenience caused. The policy document has been shared on your mail ID. Thank You.
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