[Resolved]  Bharti Retail Ltd — Credit Card Payment Dispute

Address:

Gautam Buddh Nagar, Uttar Pradesh

This is in reference to the transaction occurred via credit card on 05/12/2013 @Bharati retails t/a Easyday mart . in Sector-93, Noida.. and amount was Rs. 2743.92/-. The transaction was unsuccessful as per merchant but the payment amount was deducted from my account nevertheless.They have advised me to speak with the ICICI customer care after which i sent a mail with a copy signed by merchant for the disputed transaction to my Bank.. my bank is taking more than 3-4 months to investigate the issue.. this was the fault from Bharti Mart not from my side.. they denied me to take the goods i bought from them on the same day.. i'm keep on following them and spoke to their manager Mr. Adwait but they are very rude and not answering me properly and keep on saying talk to your bank.. I'm really helpless.. i have done many formalities by filling form and by following my mails and a lot of things.. and still waiting for my money which i paid to them for nothing.. It's already been more than 3 months..