Bhopal City Link [Bcll] / Mybus Bhopal — Extra fare from lnct to swami vivekanand

There is a conductor that I met twice in the bus route number 11 that is nariiyal kheda -lnct route . So, the issue is when I travel from Swami Vivekananda stop to lnct college stop I pay rupees 17 daily and even when I travel from lnct to swami viveka nanda stop I pay Rs 17 but in the two meetings that I had with this particular conductor he charged Rs 20 stating that whatever the machine shows you have to pay and even when Isaid that the fare from vivekananda to lnct or lnct to vivekananda is Rs 17 then this person argued with me, I even presented the ticket with Rs 17 written on it, he said whenever you see me you have to pay Rs 20 . One of the tickets I kind of still have.
So, I kind of don't understand like here what the issue is, is the issue is with all the other conductors or with this particular one like is there issue with machine of all the conductors in the route SR-11 or with this particular conductor who is stating that rupees 20 is the fare . Short description of this one is, he's a bald man with average height of around 5 '8'' with always a mouth filled with ""paan"" or whatever he is eating like always .
And ya one thing more, the chalk app is also stating that the price is rupees 17 so from where this guy got his ticket generating machine . So, what I want is please resolve the issue is other conductors are doing something wrong or this particular one . I just want like everyone should pay what is the right value like either it is Rs 20 or it is Rs 17,
And ya one thing more please tell me the correct price from lnct -to swami vivekanand, swami vivekananda to lnct route no . 11
I hope you understand my issue .
Prince Dwivedi