Big Bazaar — Bill lost

Address:Kanpur, Uttar Pradesh

Sir I've purchased two ACs on 6 may 2011. My Samsung ac is in warranty period but it's compressor goes off. I've lost my bill but I've all the details of these ACs. Big bazaar says that they have no records after 2-3 months. Kindly help me in providing the bill on my email address "gaurav.[protected]@gmail.com" so that I can claim my warranty. Thanks..
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Dear Gaurav, ,
Greetings from Future Group, this is Priya
Please be informed that I have escalated your matter to the concerned department. Our team shall do the needful and get in touch with you soon. I assure you that we will do our best to resolve the matter to your complete satisfaction.
Kindly note your reference code-207 for further communication at [protected]@futuregroup.in

Regards,
Priya
Dear ma'am,

Future group doesn't resolved my problem, they are asking "lost bill no." to help me out. How can I find the lost bill no. Even I've told them all the details but they are not responding. Now I'll never shop anything from future group as they are helpless to resolve this simple issue.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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