[Resolved]  Big Bazaar — Duped us at Big Bazaar on Exchange offer Old clothes for Rs.300 per kg /old newspaper Rs.50 per KG

Address:Chennai, Tamil Nadu

I had sold 10 KG of newspaper and 6 kg of clothes for which I got coupons.I purchased philips gc1920 steam iron for Rs 1595.00 after discount (i.e 12.5 %) for which I have a valid bill and I gave them Rs 200 worth coupons. If I had purchased that same item in Flipkart or Amazon.in I would get same philips gc1920 steam iron for Rs 1421.00 without exchanging anything.I can attach that amazon snippets for your ready reference.Big Bazaar people are duping people in the name of exchange offer.When I could the same item for Rs 1421 instead of Rs.1595. why should I go to Big baazar.Rs 174 loss + old clothes + old newspaper = Loss.Now big Baazar answer this...Why are duping people in the name of exchange offer????
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi i m vikram. i also feel the same thing. I have purchased oven 28 L from bigbazzar visakhapatnam at rs 11320. the same model is available in flipkart at Rs 11451 and this rate is after a discount of Rs 1550 (exchange of old BAJAJ MWO model 2100 ETC). I have given my old partially ops oven weighing 12.600 kg. and after travelling 40 Kms both side i got this. i requested big bazaar please replace it with 21 L and assured them that i will not ask any type of hard cash refund. But they directly told it is not possible. actually we are fools when flipkart amazon starcj are giving servicing at our door steps why we are going to them. After company has a return policy of 15-30 days but this bazaar is not having. Awareness should be there on media about this type of cases

Hi,
This is Priya from Future Group. Please write to me with your contact details on [protected]@futuregroup.in. My team shall get in touch with you and resolve your issue.

Regards,
Priya

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3868
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information