SHOP CJ Network Customer Care
SHOP CJ Network Pvt. Ltd.
Customer satisfaction rating: 31%
Submit a Complaint
1162
COMPLAINTS

SHOP CJ Network Customer Care

SHOP CJ Network Pvt. Ltd.

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Address
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India - 400007

Customer Care Phone Numbers and Contacts


Mobile:
Mobile:
48
36

Description
Formerly known as STAR CJ Network India Private Limited​.​

Customer satisfaction rating
31%
Complaints
1162
Responses
1050
Resolved
125
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

SHOP CJ Network related photos (141)

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SHOP CJ Network Customer Care related pictures (141)

SHOP CJ Network Complaints & Reviews

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Shop Cj Network — Non satisfied with quality of product.

 Reena Kaushik on Jul 27, 2016
I bought a microwave resistance dinner set from shop cj in the month of July...i placed an order after watching it on TV... I saw it and ask about the quality with customer care executive when I was placing my order. Within a week I received it and when I opened the dinner set it was just an ordinary quality...and stuff of material is not good as I've seen in TV...i called in shop cj customer care and tell them about my complaint that person just denied that we will not take it back or change it on behalf of quality issue it is not possible... I told him that I am ur regular customer, how could...
Complaint comments  Read comments Complaint category Online Shopping

Shop Cj Network — Refund of money

 M K Basa on Jul 26, 2016
Order no-20160707061818
Delivery date-10/07/2016
Registered complain due bad product quality and breakage -10/07/2016
Product was picked up for refund-12/07/2016
For refund a link was sent to my registered phone no and i filled up the survey in the link for refund to my account-19/07/2016
I have provided all the necessary details but till yet no responce from shopcj.
Sorry to say but shopcj is one of the most misleading online companies who is not taking care of its customers properly, a very bad shopping experience
Plz contact my no -9439490640...
Complaint comments  Read comments Complaint category Online Shopping

Shop Cj Network — Faraud products by shop cj company

 sowhardh on Jul 25, 2016
Hello sir, I am here to complain about the company called shop cj from where I received a tablet worth 4, 100/-. Once I opened the tablet, it was not working, not even getting charged and the product was so cheap. So, I complained to them number of times but they speak very impolitely and warn me to do what ever I want to do, but the product will not be replaced or they will not refund my money. I am fed up of calling them and so i am complaining about them here. Sir, this is not the first case there are many people who are getting cheated by these people, I am placing the link here for reference...
Complaint comments  Read comments Complaint category Mobile Handsets

Shop Cj Network — Online booking of mattress protectors

 Veera Ghadiali on Jul 25, 2016
Having cancelled my order a month back... And also receiving confirmed message...
Why am i being harressed on my landline since a week?. Repeatedly informing them that my order been cancelled since practically a month your customer care is repeatedly harressing us.
Please do look into the matter and rectify at the earliest this annoying behaviour... Will have to think twice before ordering online from you now.
Thanking you...
Complaint comments  Read comments Complaint category Online Shopping

Shop Cj Network — Sent defective product but till date no one can login the proper complain

 maheshmathur786 on Jul 24, 2016
I have ordered electrolux microwave 26l on 6 july 2016 and after received it i am call electrolux service center for demo. Engg came from demo but microwave is not working, he told that pcb is problem need to repair it i am call 11 july again shop cj but till date issue is not solved. I am call so many times for replacement and discuss with team manager sabir, supervisor abhilasha and pravin. Call to executive so many times approx 100 times but no one can solve the issue i have paid rs. 7085. Look this matter...
Complaint comments  Read comments Complaint category Online Shopping

Shop Cj Network Private Limited — Missing product

 papanrocks on Jul 24, 2016
I ordered two quantities of phicomm clue 630 4g smartphone via cod on 5th july, 2016. The order number is 2016-07-05-067589. It was sent via delhivery with awb no 353826005891. I received the package on 18th july. Outside the package the quantity was written as 2 and the amount to be collected was also of 2 products. I paid the full amount for 2 products. On opening the package, i saw there is only one of them. That means i paid for two but received one.

Since that day i have complained thrice and every time the customer representatives inform me that they have taken the complaint...
Complaint comments  Read comments Complaint category Mobile Handsets

Shop Cj Network — My order number 2016-06-21-078717

 Debojit Mondal on Jul 23, 2016
This product on wrong place. Plz give me my product asap. U deliver my product on wrong place. I want my money return asap.
My adress is - saktinagar, anjanapara, rajendra lahiri road, krishnagar, nadia, pin-741102, west bengal, india, mob-9800980636/9851581901

Follow this mail i have sent to shop cj *

I want my money back asap because of till date i have not recieve my product. — forwarded message — from: debojit mondal
Date: sat, jul 23, 2016 at 1:53 pm
Subject: fwd: answer me asap
To: response@shopcj.com — forwarded...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

ShopCJ.com — Product not delivered to me

 Ashishkr96 on Jul 23, 2016
I purchased a product on 21 june 2016 my order id :- 2016-06-21-081925
Now while tracking it's showing that product is delivered and i am regularly doing complaint to customer care from more than 10 days and they are regularly tollerating my issue and saying the product will be delivered to you i have done many calls most probably around 50+ calls but everyday same answer, senior department also doesn't give right information they told me that they will investigate the issue and i will get a call with in 48 hours but today is the 6th day but no call today please help me to get my product....
Complaint comments  Read comments Complaint category Online Shopping

Shop Cj Network — Missing product... Puck up not done not refund done

 Kaajal Bhatt Mahapatra on Jul 22, 2016
Dear customer care

My self kajal mahapatra and regular customer.. But sorry to say as i am having trouble for my order no 20160701068416... Homemate laundry hanger... I received missing product and inspire of various call am not receive product and on 16 july you staff convey mgs that due to non availability of stock pls you cancelled your order and will arrange pickup for it and than your money will transfer to your account

Still there is no pick up and as am giving call they told m yes ok mam tomorrow will pick up... But still today your tomorrow is not coming
Complaint comments  Read comments Complaint category Home & Garden

Shop Cj Network — My complaint is about picasso non-stick cookware combo ordered on shop cj

 Nisha s on Jul 20, 2016
I have ordered a combo of five pieces not-stick cookware on 22nd june 2016. The day when it was delivered to me, i used non-stick tawa and it turned black from its original colour blue and also its handle got loosed as it is about to break and there are also two pressure cookers included in this combo of which one is mentioned on tv as 5litre and another as 3litre but i recieved wrong sizes 4litre and 2litre respectively. I have registered complaints many times since the day i ordered these products and once my complaint was looked and the pressure cookers were exchanged by shop cj but then also...
Complaint comments  Read comments [2]Complaint category Appliances

Shop Cj Network — Items are not upto the mark

 Raj01n on Jul 18, 2016
My order no.20160601081908 on COD. the quality of the Product is not that which show on TV.

please replace it as asap

Thanks & regards
Rajesh...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Shop Cj Network — Suitcase was defective.

 Prachi Murmu on Jul 18, 2016
We had ordered a combo of suitcases and it seems that one of them has turned out to be defective. The main chain area is torn. We have been ordering from a long time from shop cj but this kind of mistake hadn't ever occurred until now. It is very upsetting. Also we had asked for a fast delivery since we are soon shifting from this place, now god knows when the it will be exchanged. I want the company to exchange the product as soon as possible. This entire process was a disappointment....
Complaint comments  Read comments [2]Complaint category Online Shopping

Shop Cj Network — Order no 20160711050242 pathetic customer service

 Tarak Goswami on Jul 18, 2016
Hi,

I have ordered an “electric vox sewing machine with free 18 colorful threads” on 10th july'16.

I have received the sewing machine on 17th july’16, but the 18 colorful threads (Free gift) are missing. Also when i open the cover the seal of the product was broken.

This is the first time, happened with me. Please let me know, will i get this or not.

I look forward to hearing from you soon.

Thanks,
Tarak goswami
Mob: 8390058762...
Complaint comments  Read comments Complaint category Other

ShopCJ.com — Maharaja mixer

 Rahul JR on Jul 18, 2016
I had returned maharaja mixer back to shopcj bcoz it was not the same as shown on tv... but still i have not get my refund from shopcj.com... full one month is completed... but still you all are making fool to us... so plzzzzzzzz transfer my amount to my given acc details to you as soon as possible... because now water is above head... so transfer it soon......
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Shop Cj Network — Missing items

 bansal05 on Jul 18, 2016
My order no.20160716075036. I get only one black colour gas top stand instead 4 in prestige 4 burner set.
A picture attached of it.
As describe on its docket print i have not found 2pcs in chef master 8 pcs non stick cookware in which one is khadai.
& joyo cook & serve 5 set assorted is missing.
Please dispatch all the missing items i. E.
3 gas top stand
2 non stick cookware
Joyocook & serve of 5 set

Priyanka bansal
7503232911...
Complaint comments  Read comments Complaint category Appliances

Shop Cj Network — Defective Sarees

 pathimini Rajitha on Jul 18, 2016
My order No.20151223069875
we got the damaged sarees and whenever we are complainting the shop cj team, they are taking any action.And we want refund for the same.Now its almost 6 months.Kindly look into this and do the needful....
Complaint comments  Read comments Complaint category Other

Shop Cj Network — Dinner Set

 Abhishek Mudgal on Jul 18, 2016
I ordered dinner set worth 1998 Rs, Blue color, yesterday. But it has delivered to me in white color and without slicer as a gift. I called to your employees several times but no action was taking place by them
kindly replace my order as soon as possible
my order no.=20160716068377...
Complaint comments  Read comments Complaint category Food

Shop Cj Network — Received old and used phone

 Harish N Gowda on Jul 18, 2016
Dear shopcj,

Recently i ordered "micromax gc313 dual sim feature phone (black)" with order number "2016-07-13-069844".

When i opened the box i realized that i have received white color and more over used phone. that's awesome great news getting old and used phone while ordering new phone.

Do you want me to prove it is a old phone.

1. the box was dirty and opened.
2. battery was not inside the cover.
3. the mobile was stained.
4. the inbox has 22 unread messages.
5. the phone book has 100+ contacts in it.
Complaint comments  Read comments [2]Complaint category Mobile Handsets

ShopCJ — Bed sheets

 Drbaljeetbrar4 on Jul 17, 2016
Please this is my request to u for return my order
This is because of disapointed stuff and colours of sheets. earlier. i want very fine stuff and light colour with fine printing bedsheets..
Oo plz i want my order back.. plz refund my balance
Thank you for ur kindness......
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Shop Cj Network — Order booked but not received till date

 varungupta0841 on Jul 17, 2016
I received a call from shop cj on 10th july 2016 and booked vlcc diamond facial kit, quantity 1000pcs @ rs 399 but i didn't recieve my order till date. As per the telephonic conversation held with shop cj employee, he assured that you will get your order till 15th july.
If we didn't receive our order till 20th july 2016 and we had to face any loss because of non delivery on time. Shop cj company would be responsible for it. After 20th, we would file a complain in consumer court. Please deliver the order at the earliest.
Our address is - j -95, mangal bazaar road, near gurudwara,...
Complaint comments  Read comments Complaint category Cosmetics

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