SHOP CJ Network Customer Care
SHOP CJ Network Pvt. Ltd.
Satisfactory rating: 31%
Submit a Complaint
1040
COMPLAINTS

SHOP CJ Network Customer Care

SHOP CJ Network Pvt. Ltd.

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Address
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road
Mumbai
Mumbai City District
Maharashtra
India - 400007

Customer Care Phone Numbers and Contacts


Description
Formerly known as STAR CJ Network India Private Limited​.​

Additional info
Submit a Complaint
Satisfactory Rating
31%
Complaints
1040
Responses
964
Resolved
112
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

SHOP CJ Network related photos (123)

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SHOP CJ Network Customer Care related pictures (123)

SHOP CJ Network Complaints & Reviews

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ShopCJ — Did not get my refund

 Swati Shah Dalan on May 23, 2016
I had ordered a laundry hanger from star cj mobile app on 26 april, payment done theough Citibank credit card.order no 20160426085123 .Due to delay in delivery i cancelled it on 6th may.Aftet taht i would have called them atleast 20 times but they always say my backhand team will call you and refund the amount1899 but that never happened.i want you all to take action and help me get my refund back....
Complaint comments  Read comments Complaint category Appliances

Shop Cj Network — Unsatisfied product received

 Divya Rani 19 on May 23, 2016
Hi! I had ordered classy by glowria imitation jewellery from shopcj.com.
Order number for the product is 20160515080034.
I had placed this order on 15th may, 2016 and received it on 23rd may, 2016.

I regret to inform you that i am very much unsatisfied with the quality of the product.

Therefore, i would like you to refund back my total amount and would like to return the product....
Complaint comments  Read comments [1]Complaint category Online Shopping

Shop Cj Network — Duplicate set received in order awb:1221500181515

 Trupti Dhat on May 23, 2016
Hi,
I have ordered designer jewellery collection by zaveraat.
I have got same set of blue diamond necklace twice
(Blue pendant set
Pendant : 4.3 cm h x 2.4 cm b
Earrings : 2.3 cm l x 1.8 cm b
Chain : 46 cm l).
I was supposed to get — >
Deep red pendant set
Pendant : 4.1 cm h x 2.1 cm b
Earrings : 3 cm l x 2.1 cm b
Chain : 46 cm l

Please work on this asap.

Call me on 9420330933 immediately....
Complaint comments  Read comments Complaint category Jewelry & Watches

ShopCJ — Non stick

 swatihunnyarora on May 21, 2016
I had ordered for the non stick master chief on 02.05.2016 still not recieved i am very disappointed with your services i did not expect with your service . When i will receive my product me will not pay shipping charges .i want my parcel within 2 days .Many time i called your center every time they logged the complaint and there is no solution still .sometime some your executive called said you had cancelled the ordered but my knowledge i had not cancelled my ordered then say ok we will arrange your orderd withot fail you will receive with in 4 days . I called your center and ghati center atleaset...
Complaint comments  Read comments Complaint category Other

Shop Cj Network — About a product

 Jazzi on May 20, 2016
This is d worst shopping site i hv ever seen
Frsrly i order a beauty kit it ws delivered sooo late and when i got it then it ws all broken n damaged
Then i hv complained many tyms called up them bt still they r so stupid that they don't hv any responsibility for their work
No prsn came to cllct it back n no call ws done by them
I hv ordered for d first tym n m very much disappointed by ur site
I m not going to use it again n tel my frnds too abt ds
So dt they will also not do the same mistake!!!...
Complaint comments  Read comments Complaint category Health & Beauty

Shop Cj Network — The product name humaira po3 shefali rts collection is ordered and send for reverse pick order

 bhagyashree padole on May 20, 2016
The product mentioned above is collected by us on 5 may 2016. It was a set of 3 dress materials. One of it was damage so we registered a complaint for reverse picking it. Now, the condition is that your men has collected that above mentioned product on 9 may 2016. Now today's date is 20 may 2016. The process is of 7 days. But til now, we had not received that product. So, if it will not come in 2 days. We will take legal action towards it and also give our review in newspapers for the awareness of consumers.
Product id : 166514...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Shop Cj Network — This website seems to be fraudulent, refund not received, no response from customer care

 priyanka boppana on May 19, 2016
Hi,

Order no 20160412074272

Incorrect bangles size was sent. The product was picked up for replacement on 21st april. We have neither received replacemmt nor refund until now.

The customer care rep rechecked the order and confirmed that incorrect size was sent and in later calls another rep said replacement wouldn't be possible as the order was delivered correctly.

We have called customer care at least 10-15 times. Each time they say they have noted the problem and we'l receive the replacement soon or they hang up.

There...
Complaint comments  Read comments Complaint category Online Shopping

Shop Cj Network — Poor customer service

 pratik488 on May 19, 2016
On 26 april 16 i ordered reebok combo option 3, which include total nine products, after two days i received my order and eight of them are ok but my reebok shoes colour is not as per my order, i choose black and blue and they send me white and blue, when i contact to customer care they told me product is as per order, even in my bill it's clearly showed i ordered black and blue...
Here i attached my bill and also shoes pic...
I send many mails attached with bill and shoes pics
Even after they not properly replied my mails and call... I'm completely disappointed... Now i never...
Complaint comments  Read comments [1]Complaint category Other

Shop Cj Network — Order no. 20160516076358

 Anishpayal on May 18, 2016
I have Order placed for vlcc 5 in 1 herbal it include cosmetic pouch but when i received the product cosmetic pouch was missing.
When i called up on ur toll free no. They disconnected the no. Everytime after hearing my complain. I have seen on television cosmetic pouch was included even on ur website it showed.
Kindly let me know when can i get cosmetic pouch.
Harpreet
Dehradun...
Complaint comments  Read comments [3]Complaint category Cosmetics

Shop Cj Network — Order no.20160427088430

 Samirsarkar1949@gmail.com on May 16, 2016
I have placed an order for NIKON COOLPIX P610 CAMERA on 27thApril, 2016.Order no.20160427088430.Subsequently payment was made for the order through net banking. As per their terms and conditions, order should be deliver witin 5 to 10 days.To day is 16th of May 2016.But not yet order is delivered .So many time I have contacted with their customer care team. Every time they told witin 24 hours they will call me back.But they never called me back except one single day.Still today they could not solve the issue. I sent two e-mail regarding this issue. They didn't reply. I, therefore, request you to...
Complaint comments  Read comments [8]Complaint category Digital Cameras

Shop Cj Network — I am complaining about my order no 20160503063798

 prabhakarshop on May 16, 2016
I purchased 9 bad sheet @ rs3000 on 5th may. after i seeing the add but I am not satisfied with the quality of that product and i have complain them immediately within 24 hours but they told me that we can not change the product that is not our policy but that is not mention clearly in their add .

in there add they are clearly says that the quality of this product is very fine.when i see the quality that is not upto the mark.

what should i do please suggest...
Complaint comments  Read comments [5]Complaint category Online Shopping

Shop Cj Network — Oleva spaghetti different

 vaishalibhatia on May 15, 2016
The oleva spaghetti combo i ordered, one was different among the 5 and no mention of company tags we have been trying to register the complaint since long time using differnt links it has not yet been taken in charge... i recieved my order on 24th april n i complained the same day but it has not been registered yet!
my order was on the name of: saroj bhatia
order no. :20160414079944

Saroj bhatia....
Complaint comments  Read comments [6]Complaint category Clothing, Shoes & Accessories

Shop Cj Network — Unwanted sms [Resolved]

 sbhagwan9865 on May 14, 2016
Sir, i am getting a lot of promotional smss from shop cj which are of no use to me. My number is registered with dnd also.Inspite of that, a lot of sms which is not only wastage of time, money and manpower from shop cj network but also causing mental disturbance to me as well as wasting my time. I earnestly request shop cj network to stop these messages forthwith. Contact number can not be shared publically. My email id is sbhagwan9865@gmail.com....
Complaint comments  Read comments [6]Complaint category Telecommunications

Shop Cj Network — Not responding from day of delivery

 Dhruva Narayan on May 13, 2016
Got the delivery of Amy Rose PO3 Coloured Super BRA which was ordered for XXL but got XL in delivery. We asked for exchange but took long time to respond and finally took for exchange on March 17 2016 but still not responded. What can I do now? You Peopke are so negligant towards customers. I am irritated with following up so many times. I want response for this complaint. I want cash back as fast as possible3
Regards Jaisree K...
Complaint comments  Read comments [6]Complaint category Clothing, Shoes & Accessories

Shop Cj Network — Blank pack of 3 double bed sheets among 1 is damaged

 Fouzia zuha on May 12, 2016
Blanc pack of 3 double bedsheets set collection 3 among them 1 bedsheet is damage blue colour bedsheet even pillow covers colours are little faded even i saw some orange colour shade on bedsheets and pillow covers.
I am not satisfied with this product company has trouble me a lot from past 1 month i am compaining about the product but no one response me properly i am not satisfied.
I request you to take your product back and return my money....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Shop Cj Network — Product payment for two products taken but only one product delivered

 Niikkkii on May 12, 2016
I have ordered 2 set of a product called VLCC gold facial kit on 17th april 2016. But I have received only one set of product and I was told by delivery guy that the box contains 2 set of product so I have paid for 2, but the box contains only one set. I have already raised the complaint 10 times to customer support people they are telling it will get deliver within 3-4 working days but it's been more than 3 week's I haven't received any product.
This is the first time I have ordered something from Shopcj and it was such a bad experience with these people....
Complaint comments  Read comments [1]Complaint category Cosmetics

Shop Cj Network — Product damage

 Utpal Lakdawala on May 12, 2016
I purchase beauty kit (Artiste makeup) wide invoice no 201604140461 dated 14-04-2016.In above i found the product was damage (Empty). I have been complain 7 to 8 time via telephone. For replacement. But still today i have not got proper answer.
Every time they call for 2 to 3 days for replacement but still today there is no action has been taken.
O, pls do the needful and solve our problem as early as passible....
Complaint comments  Read comments [1]Complaint category Cosmetics

Shop CJ — Refund not given

 Pratikradhu on May 12, 2016
Hi

I have purchased product from shop cj and same was not up to the mark/defective to use..I have approached them for refund

They said that there is no refund policy.I have checked on terms and conditions page there is written for refund if product is defective o can get refund in 48 days by returning product to seller

I called them on same day and approached but they are denying to refund my money and simply registered my complaint on that day

But I have not received a single call from them

Please help

Thanks,...
Complaint comments  Read comments [1]Complaint category Online Shopping

Shop Cj Network — Gift not receiving (fraud company) [Resolved]

 koko2306 on May 11, 2016
Dear Sir,
I purchased a microwave as date on 29-04-2016 order no.20160429074297 after that immediately I received a call from shop cj executive. That I won a AC as a gift from their online order campaign. Same was display on tv with my name and chat that Kalpna Sharma from delhi has won a AC online tv channel at around 1400 hrs. But till now Iam not received any msg. or call regarding my gift.I have recordings of conversations.I tried to contact them but not received any reply. how will I claim this.

Please do the needful.
Regards
Kalpna Sharma...
Complaint comments  Read comments [1]Complaint category Appliances

Shop Cj Network — Wrongly goods received

 saritakp on May 11, 2016
Dear sir My Name is Sarita our order No. 20160412074620 this order material wrongly sent u by mistake so hence please provide to correct material order so please kindly contact me Mob No. 9456431279

our address
sarita s/o sh. omprakash
C/o Anirudh Sharma
Jagdamba Colony Himmat Nagar Star Paper Mill Road
Near Peer Saharanpur 247001
Mob. 9456431279...
Complaint comments  Read comments [2]Complaint category Jewelry & Watches

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