Big Bazaar / Futurebazaar / Future Retail / Hometown — Big bazaar at mumbai central staff is disrespectful and sell expired products

Address:

Mumbai City, Maharashtra, 400011

We went to shop at big bazaar mumbai central. There were a lot of issue the we faced there that needs to be looked into as soon as possible.

1) i had got a few coupons which i asked them to redeem when i went. The told me that the products were out of stock. I do bot understand if big bazaar can not afford to keep enough stock of products why do they give such coupons.Instead of the staff apologizing there told me that if want to product that are in offer i need to go to an other big bazaar store and check if it is available.

2) alot of the food stuff that are kept for sale on the racks (Mumbai central branch) are already expired

3) they put up offer on racks which are misleading. I purchased a few packets of biscuits. The selling price of which was rs 30/-. The rack said that big bazaar was offering rs 15/- off on the cost price. But when i went to the check out counter the people working refused to give me the discount and started arguing.

When spoke to floor manager about these issue but he refused to listen to me, and instead they were laughing and giggling when i was trying to explain the issues. One of the executives also told me in a loud voice that if i have an issue i should go to an reliance instead of coming to big bazaar.

It seems like big bazaar does not care about its customers. The staff is disrespectful and manner less. They do not care about anyone.

If big bazaar can not maintain their store them should shut them down. This incident is a disgrace to the company.

Regards

Ammar

[protected]@gmail.com