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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1-800-1003333 (Toll-free number)
 +91 22 3037 3333
 +91 22 3038 3333
 +91 22 3033 3333
Fax:+91 22 3038 8005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance Communications - Unable to port my number from reliance

User
 bharatgsp on Jul 2, 2015
My name is Bharat i am from Gurdaspur State Punjab my mobile number is 9988753001 when ever i send sms for port of my number it show an error internal server error i call the customer care but they dont help me and end my call without my satisfaction so please solve my problem other wise i will go to consumer court...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance - Reliance Wi-Pod is a cheater network

User
 Chetan TB on Jul 2, 2015
Date : july 2nd, 2015 Client number : 9342408009 Place using Dongle: Rajaji Nagar, Bangalore My Personal Number : 9742350167 Description: Reliance Wi-Pod is a cheated network and does not give even a 2G speed. The technical person does not ready to answer any of the queries for the cause in Rajaji Nagar, Bangalore. Please dont buy this network. I am also lodging a complaint in 2 days in consumer court, if issue is not fixed...
Complaint comments Read comments Complaint category Internet Services

Reliance Communications - Deducting Balance Unethical behaviour

User
 Shanky Agrawal on Jul 2, 2015
Hi, On 1st july 2015 my number 9827967321 got deducted by Rs156 for net recharge which i have not called. Then when i start using net i have 590 MB bal and when i stop using it i still have 6 MB balance left but now they have deducted around 600-700 bucks from my account. Reliance are doing harassment to customers. Also Reliance dont take calls on 198. When i call on that no they are busy after so much of irritation they picked up the call and told that they need to talk to senior manager and they cut the call. My money is important to me. Reliance are cheating people by deducting money. Reliance...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - deduction of balance from 8467012612

User
 tamanna khanna on Jul 2, 2015
Last night i have balance of Rs.18 but early morning i have 0.020 balance.. I just use net for 3 minute.. I cal three times 198 but no exexutive responce and cal to *333 and executiv said.. There is no balance deduction from our end.. So please refund my balance.. Even before this u cut my balanc 2 times.. 45rup & 37rup But this tym i cant accept ths.. So refund my balance. i already mailed you from my id (tamanakhana@gmail) in morning regarding deduction of balance from my reliance number 8467012612.. but still you did not reply.. so refund my deducted balance ASAP. Thankyou....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Reliance Communications - Return my money

User
 singhshailendra035 on Jul 2, 2015
सर,
सर मेरा नम्बर 9027774358 है। मने ये नया नम्बर लिया है इसमें मने frc 61 का रिचार्ज किया था इस प्लान में r - r 5 पैसा लोकल और 25 पैसा एसटीडी 6 month के लिए मिला था पर सिर्फ ३ दिन बाद ही मेरे कॉल रेट्स बदल गए और अधिक पैसे चार्ज होने लगे. So please help me out from this trouble. And return...
Complaint comments Read comments Complaint category Unauthorized charges

Reliance Communications - amount was charged for vas service

User
 Ranjit barik on Jul 2, 2015
I am not subscribed any VAS message .but always amount charged my account.nobody can help me for this problem.including costmer service officer do not receving my call. So if my problem is not solve i reject this sim.and my money was refonded as soon as possible...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Balance deducted from my account-8088775920.Happens many times

User
 sudharshini123 on Jul 2, 2015
I am not able to place call from my relaince gsm numebr 8088775920.I got IVR error message "Please recharge your account.I checked for accoutn balance .I had balance for 70 rupees.But later the customer care agent called me in reply to mail saying that ur account has no balance and thats the reason u r not able toplace call. i dont know how the account balance is deducted and if i ask that customer care agent she sadi she will register a complaint.But till now there is no repsonse from them .My money is not reimbursed to my account.Instead it shows a zero balance.please provide refund of the amount...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance - SERVICE TAX CHARGED BY RESTAURANT

User
 manish1011 on Jul 2, 2015
DEAR SIR, ON 19/6/15 I HAVE VISITED THE GUPTAS FOR DINNER.SITUATED AT 25, SHAKESPEAR SARANI, KOLKATA-700017.THEY HAVE CHARGED ME RS-920 AS PER ATTACHED INVOICE.WHEN I ASKED THEM THAT WHAT SERVICE TAX THEY ARE CHARGING.THEY TOLD ME THAT PREVIOUS ONE AS BECAUSE NEW MENU NOT PRINTED. I REQUEST A REFUND OF EXCESS SERVICE TAX AND COMPENSATION....
Complaint comments Read comments Complaint category Restaurants & Bars

Reliance Communications - NETWORK CONNECTING PROBLEM

User
 amar deep gupta on Jul 2, 2015
DEAR SIR, MAY NAME I AMAR DEEP GUPTA S/O SRI MOHAN LAL GUPTA AT SHIVALA ROAD, DALTONGANJ DIST. PALAMU, MY MOBLE NO 9905178968 IN RELIACE GSM SERVICE LAST 10 YEAR COSTOMER IN THIS NETWORK, BUT LAT THERR MONTH IN THIS AREA IN DALTONGANJ PALAMU AREA YOUR NETWORK CONNECTING ERROR IS ALL RELIACE GSM SERVICE NETWORK, SO THAT MY BALANCE DEDUCTED EVERY SEC. AND WE ARE NOT SERVIVE IN YOUR NETWORK, PLEASE NETWORK CONNECTING PROBLEM SOLVE IT,...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Despite several mails and calls they don't care to resolve issue

User
 Arnab Roy Barman on Jul 2, 2015
Its first day of postpaid reliance connection 955577332 with Service Request ID: 235013181 and service is very poor. Need to rethink whether I should continue with the service or not in future. I was being directed to call at 59059 and after verification I was being said that my number will be activated in 2 hours.and after repeated calls and mails and their fake promises of resuming the service in next 2 hours and so on its been 2 days now. I am really irritated with their fake promises and their service. I have even mailed to head customer service delhi region and still there is no response...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Number Deactivate

User
 Manojkrdutta1988 on Jul 2, 2015
Sir, my postpaid no 9661140330 has been deactivated by Reliance on dated 27.06.2015 with reason "Negative address- House locked found". I want to complaint that above reason is wrong, RIL has make false report and deactivate my no. No body has gone to my given address for varification. I request you to plz look into it and activate my number. as I hv allready submited the required document in local web world at Chas, Bokaro....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - reliance 3 datacard 9382846366 padur, chennai

User
 asdrttr45 on Jul 2, 2015
Dear Sir, I am a current user of reliance 3 data card chennai. I have paid a monthly unlimited amount of 797 for 30 days but after 3 days of my usage, the datacard stopped working. when i called to customer care they told that there is a network issue in my area and it will take 90-120 days to resolve. I asked them to solve my problem by refunding the money or extend the validity till the network issue get solved. but they are not replying and disconnection the call. please help me. regards, avinash kumar datacard no. 9382846366 mobile no. 9281309181...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Refund My Amount

User
 chandra bhan maurya on Jul 2, 2015
An amount of Rs 193 has been deducted from my reliance GSM prepaid no : 8470892590 as on 30thJune 2015 without opting for any such services.Please refund my amount. This is not the first time they have done it, and they don't seem to care ......
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - unnecessary balance deduction

User
 sandeepmtbt on Jul 1, 2015
Hi I purchased a new sim mob. No. 09027382860 on 13/04/15 and I got a balance of rs70 with 300mb data/month for 3 months. I never make a voice call or message from this sim but when I checked my balance today reliance deducted 64rs from my main balance and it was showing 6rs balance. When I contacted the customer care executive they refused to refund my balance. This was shocking experience with reliance service. So kindly refund my balance so that I should continue with reliance. Sandeep kumar...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - All reedy bill pay but my reliance mobole number is ded

User
 spgadhvi on Jul 1, 2015
Dear sir All reedy bill pay date 28/06/2015 & Time 11:06:22 Receipt no 19494 bill pay add. phoenix tradelinks 123, 1st floor cosmo complex. rajkot but my reliance mobole number is ded pls reply. mobile number - 08905111115...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Recovery my recharge amount

User
 manaskmanna on Jul 1, 2015
I Manas Kumar Manna recharge my mobile no 8927796116 of rupees 251.00 on 26.06.2015.My mobile phone balance has not been credited till date. I contacted several times to your customer care personal but he refused to get back my recharge amount. I further request you to take immediate action to recover my recharge money otherwise I will contact to Cunsumer Forum for this regard. MANAS KUMAR MANNA 8927796116 manasmanna.1979@yahoo.com...
Complaint comments Read comments Complaint category Telecommunications

Reliance Communications - signal not comeing from last 2 days

User
 Raghavendra Prasad kttm on Jul 2, 2015
This is Reliance customer, We are facing problem of network & signal not getting from last 2 days. We can't receive any one calls and we are able to receive out sider in coming call also Area: Bangalore Rural, Ramanagaram Talk, Bidadi - 562 109...
Complaint comments Read comments Complaint category Telecommunications

Reliance Netconnect - Paying for 3g but not getting 3g

User
 Rakshit0007 on Jul 1, 2015
Hi i run internet on a tata docomo dongle (3g) with a reliance sim in it.The Number on which i recharge for internet usage is -9509703545. i usually by a coupon for recharge the plan is-500mb 3g data for 3 days. My problem is a follows: i)When i click connect the internet connects then just for a second after connecting it gives 350-450 kbps upload speed and just after a second it starts giving 0.00kbps download speed and the download speed is in the neighborhood of 0.70-20kbps.I guess the minimum 3g speed is not the one I'm getting.I've observed that sometimes RARELY when I download something...
Complaint comments Read comments [3] Complaint category Internet Services

Reliance Communications - Unauthorised deduction [Resolved]

User
 Dhananjaya Netam on Jul 1, 2015
An amount of Rs 21 has been deducted from my reliance GSM prepaid no : 8820086388 as VAS ADPAY GSM on 1st July 2015 without opting for any such services.Please refund my amount. This is not the first time they have done it, and they don't seem to care ....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Reliance Communications - reliance landline

User
 sabirhussain kadri on Jul 1, 2015
respected sir, My grandfather is using reliance landline but he is unable to call at 2682 series no and he is unable to contact us via landline. As he is 86 yrs old and he is also suffering from heart problems. And sir as u know about the nature of old person that they act like kid.So sir its my personal request to u that please resume the 2682 seies on 30221947...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

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