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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1800 100 3333 (Toll-free number)
 (022) 30373333
 (022) 30383333
 (022) 30333333
Fax:022 303 88005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance - Tower installation

User
 keertan on Nov 21, 2014
tower install in my area. Dear sir, . My land is available for tower installation. I am interested for any companies installed. it is very and very network problem in my village. please any network tower install in my area. Mobile tower location Village-Chorbhatthi, kurud Post-Bagoud Dist.- Dhamtari State-Chhattisgarh Plz contact Nme-Keertan kumar dhivar Mobile- 9691922636 / 9165127718 E-mail- keertan.dk@gmail.com // keertan.kk@gmail.com...
Complaint comments Read comments Complaint category Telecommunications

Reliance Communications - Non Activation of Reliance Broadband Connection

User
 Gaurav4444 on Nov 21, 2014
I contacted Reliance Communication for installation of broadband connection (RatePlan:WICF699). The employee of the company (Mr. Vishal Mishra, Mob.: 8826745024) visited my house on 6th November, 2014 and collected Rs. 1350 for the stated broadband connection. I also received a mail from Reliance Communication on the same day and it was stated in the mail that "we have received your application and processed this for activation. The activation may take upto 5 days.". However, the connection was not activated by them in the due period. Accordingly, I contacted Mr. Vishal Mishra and requested him...
Complaint comments Read comments Complaint category Broadband

Reliance Communications - auto balance deduction

User
 Rakeshmohapatra on Nov 21, 2014
Dear Service Provider my mob no is -9778452332 i have facing many problem auto balance dedication and your customer care executive not providing satestifactory answar and thy will disconnected call kindely resolve this issue urgently...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - Issue with Connection Termination - threatening with Section 406

User
 rajkumarshyam on Nov 21, 2014
Hi Sir, I had been using Reliance Netconnect+ for the last 4-5 years (HSD bearing No.9381244834; Account No.500002507508). In Aug of 2014 I had contacted Reliance customer Care and requested that my account be changed to Pre Paid. I was informed that I need to visit the Reliance store for this and submit ID and Address proofs. Since I was travelling out station quite frequently during that period and moreover had minimal usage of the Data Card, I requested that the connection be terminated and any outstanding at that time would be settled by me. I promptly made a payment of Rs. 561.80 which...
Complaint comments Read comments [2] Complaint category Broadband

Reliance GSM - Rs 525 Balance Deduction

User
 Irshad Siddiqui on Nov 21, 2014
Hi, I regret to inform you that i am using net pack and valudity was 22 November 2014 on my mobile no 8767370237 and my main Account balance was Rs525 but suddenly cut my all balance they show Rs 0 Balance I do not know why this fault happen again and again so i request you please take action and order regarding this issue so it never happen again. Regards Irshad Ahmed 8767370237...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Unauthorised deduction in balance

User
 jawsar on Nov 21, 2014
My Reliance mobile No. is 8695801008. There has been unauthorised deductions from the main balance. The details are: 1.Rs.3.00 is deducted every month towards VAS USSD service 2. In addition to the above today Rs.5.00 was deducted towards VAS TechZone VP Su I have not opted for any VAS, so kindly refund the balance immediately....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Reliance cheating me out of my money !!

User
 vivek_yadav6681 on Nov 20, 2014
My name is Vivek Yadav and my reliance id is 369830160475 . My problems with reliance started right after I applied for a wired broadnet connection on the 7th of august 2014. After paying the full amount, I had to keep waiting for the connection to be installed with no information from reliance. I called the reliance agent who had come to my house, to inquire about installation but he kept telling me that it would be installed in a few days. Finally one day he told me that I would have to bribe the installation guys to get my connection installed . I protested that why should I pay them when I have...
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications Limited - unwanted deduction

User
 ajeet2014 on Nov 20, 2014
Again, I am send third time same complaint by mail. My previous complaint SR no. 225864069. Again same issue generated. Reliance gsm deducted my huge balance and continue deducted my balance till date by different VAS charges. I am not activated any VAS services. Your customer care agent never contact to me, please solve my problem permanently. ajeet 9098277740...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Deduction of money without subscribing to any VAS or data services

User
 Anurag Ningwal on Nov 20, 2014
Its not for the first time I am charged with VAS amount of Rs 3 deducted on alternate days that too twice a day. Also without subscribing to any data services keeps on receiving message from reliance of so and as I recharge my account amount is deducted....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Reliance Communications - Unauthorised deduction of balance.

User
 Ramkrishna Trivedi on Nov 20, 2014
On 19.11.2014, I have received an SMS on my Mobile No. 8927171290 stating" Amount Charged for VAS Shotformats GSM of Rs. 90/-. When I tried to contact Reliance Customer Care Executive No. *333, an Executive namely Sanjeev Kumar attended my call and stated that this service has been activated by me. and the refund of Rs.90/- cannot be refunded. Thereafter, I again call Customer Care and again the same person (Sanjeev Kumar) attended me and told that his system is not working. Hence, he could not resolve my problem and asked me to call after sometime. Thereafter, he deactivated the service of speaking...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Reliance Communication GSM - Balance Deducted Wrongly

User
 Gulam Shaikh on Nov 19, 2014
Before 6 Days My Balance Rs.10 in number 9376937392 was detected wrongly. Again on 17-11-2014 Rs.10 was detected wrongly. I tried to call on 198 customer care lots of time but agent not answering my phone and hung up my call. I don't know what service charges has been detected. I have not activate any VAS service. Plz Kindly Reverse mY Balance Rs. 20 and deactivate service whatever its being on my number. Call me at 9376937392...
Complaint comments Read comments [1] Complaint category Other

Reliance GSM - sim barred

User
 Gauhar Abbas on Nov 19, 2014
Sir My mob no is 9015400496...this is delhi NCR no n i m not using it from one year now when i m making any call its showing the msg number barred i wanna activate this number again plzzz tell me the solution...can i activate it online without visiting reliance customer centre.. Thankin you.....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Illegal deduction of balance through unauthorised VAS

User
 Joy Deb on Nov 19, 2014
I am customer of Reliance of mob no.9863572971 and 9863376325.For the past few months they activate VAS on these two no.s regularly without my concern and keep charging me money.Today also they charged.I have complained them many times regarding this and even activated DND on both of these no.s but still they keep on charging me by activating unauthorized VAS.I as a complainant prays an order to the opposite party to pay a compensation of Rs.50, 000 for fraudulently charging money and harrasment done regarding same. Name:Joy Deb...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Mobile number portability tata cdma to reliance cdma

User
 Mukesh Katariya on Nov 18, 2014
I am a business man, i were using tata docomo cdma number since 5 year . for the network reason i decide to switch reliance cdma . so that i contact to the Rashi reliance store and according to him submitted my all details, and was waiting for 7 days as usual the waiting time or the process time for mnp .. but thats not my problem, my problem is the reliance store which is not submitting my form My mobile no-9229100002 1. i have cleared my old bills 2. i have given port number 3. i have been verified by reliance store for the security check . 4. i have give 300/-rs and full documents...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - relaince post paid cdma phone no:9322243988

User
 billabansal on Nov 18, 2014
i am using reliance mobile 9322243988 from last 10 years, just 1 month back i got my address changed to a new address and the same was changed, then 10 days later i got a sms that my address verification failed so my service have been discounted, the person who came for verification was told to come back after 2 hours as the document was in lock and key but the smart guy gave the report that no document was shown .after that i contacted reliance communication on 29-10-2014 at appellate authority and was assured that the service will be actived in 48 hours, after that i have been talking the to appellate...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications Limited - Unnecessary deduction of balance and never revert back.

User
 Arifa Sulatan on Nov 18, 2014
Whenever I am recharging, balance is being deducted and even though I m having balance the calls are barred. When i call customer care they just give false promises that in next 4 hours the balance will be credited back, again in next 6 hours it will be credited. But balance is never credited....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - refund of money

User
 abbas1 on Nov 18, 2014
i am reliance user but often it happens that the balance of my mobile has been reduced and on enquiry from customer care, The response is unsatisfactory, many time i register my complaints in nearby corporate office in virar but no response from them keep an vigilant eye on working of your services....
Complaint comments Read comments [1] Complaint category Internet Services

Reliance GSM - sim card not working

User
 Sourav Garg on Nov 18, 2014
My SIM card is not working, reliance customer care reject my number and he will cut my phone call to any number computer speak message to every number is wrong please check the number my number came three days off please helpme ... my number is 8591052806...
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Reliance - Reliance GSM SIM 44H me Error

User
 veer231 on Nov 18, 2014
My reliance gsm no. Is 9590964848 .but after put it in mobile i found 44'hme error and showing no service so plz solve my problem.and cc is not replying my sim is activated. At relinace mobile store i ask to issue me new micro SIM and they say currently we are running out of stock....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Number not deactivated after too many calls, rude reply by the Customer Care Desk

User
 Nilesh Toshniwal on Nov 18, 2014
I lodged a request on October 14, 2014 to deactivate my Reliance # 9702814886 and the request # is as 226391423. They said that they would deactivate this number in 5 days. There was no action being taken on this. We made all the advance payments for this.I again made a call back in 7 days, they said that the number would be deactivated in 2 days. Again no action was being taken by them. Lastly I rushed to Reliance Communications Outlet at Borivalli (W) two to three times and they said that their server is down and they cannot help it out. Out of no help, I called the Customer Care once again...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

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