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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1800 100 3333 (Toll-free number)
 (022) 30373333
 (022) 30383333
 (022) 30333333
Fax:022 303 88005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance Communications - Threatening emails from Reliance

User
 Jhala Sanjen on Aug 22, 2014
I am getting threathening mails from reliance... n below is one of such mails.. it has been almost 3yrs i left bangalore.. and i never used reliance and this number according to my knowledge... so pls clearify and need a reply... from jhaljit sanjenbam 08732037699 Reliance Communications Limited (Anil Dhirubhai Ambani Group) No.12/2, Tower B, Subbramanya Arcade, Bannerghatta Road, Bangalore – 560029 (UNDER THE GUIDANCE OF) DISTRICT LEGAL SERVICES AUTHORITY, BANGALORE URBAN PLC NO: 157661/2014 Date:18.08.2014 To, JHALJIT SANJENBAMROOM NO 202 ESWARI LIKITH VILLA KAGGADASPURAMAIN...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Postpaid to Prepaid convert

User
 rishi ias on Aug 21, 2014
Dear sir, I liked to convert my reliance cdma number 9335583437 postpaid to prepaid. I got this connection from Allahabad, Uttar Pradsh(East). I submitted all the required documents in Reliance Mobile Store located at George Town, Allahabad, and registered a request on 06-08-2014. And also I paid all the outstanding amount for my number. They asked me that it would take near about 4-5 days to convert my number in prepaid. But till then it has been more than 15 days of submitting my document but Nothing happened till now. I inquired couples of time there, they told that sir we have...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance GSM - Coupon Misprint

User
 Aman Jamwal on Aug 21, 2014
I have purchased Reliance Top-Up Recharge of Rs. 20/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card. Serial No. _________ Secret Scratch no ****337255771468 My Mob No 9018996593...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Reliance Communications - RELIANCE MOBILE NOT VOICE CLEAR

User
 DIPEN RAJANI on Aug 21, 2014
WE HAVE 3 MOBILE NO ON RELIANCE BUT NOT WORKING IN OFFICE 9824636111 / 9904616111 / 7820012006 THIS NO. IS IDEA COMPANY WE PORTABLITY IN RELAYNCE BUT RELIANCE SERVICES IS VERY POOR AND NETWORK CONECTIVITY IS VERY LOW ......
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - complaint against reliance service center jalgaon

User
 Ashish Talreja on Aug 20, 2014
sir / madam my data card number 9372652463 was not working & i gave it for repairing to reliance center in jalgaon first they told we can shift this balance in to new device if you need ...then they told buy a new one and we will repair this for you it was having 1500 rs balance in it ...i tol;d ok for repairing and i took a new one for rs 1200 now after one month they told i needs to be sent in nashik..they say nor its repairable and nor its number can be transfered in new device please take an strict action for such cheating mrs rashmi talreja 9404049902 my contact no...
Complaint comments Read comments [1] Complaint category Broadband

Reliance - Deducting my mobile balace without a reson

User
 Chetan Pawle on Aug 20, 2014
Hi, My name is Chetan Pawle (9167195595). I am using reliance mobile network from last six months, from past 1 month they are continuously deducting my balance without my knowledge. I called customer care regarding this but they are not taking seriously. Please look into this matter and take a serious action against this people. Regards, Chetan Pawle...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - Demand Notice Message for Service that is Stopped and Not in Use

User
 tamil33 on Aug 20, 2014
My datacard number is - 9382741646. I changed my datacard from post paid to prepaid few months back in the reliance store at Mogappair East.I used the datacard for a week and they stopped the service and also I got the bill amount of Rs. 175 for the 1 weeks usage. I paid the bill amount of Rs. 175 and got a receipt. The next month to my surprise, I still got bill for the datacard as if the account is still operating, and in post paid mode. I informed to the reliance customer care about this and they said they will resolve it. But still I got bills for the next 2 months to continue. I asked the people...
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications - Internet not working from last 4 month

User
 vickybendha on Aug 20, 2014
My name is Ajay, My Customer id is- 397934003904.And my contact no. is 8955197718 My broadband connection is stoped since last 4 months. Because the person at whom house the DP box of my area is setup has switched off that Box because the rent payment for that box is not given to that person. So I kindly requesting you for make any solution for that and make my connection working. Thank You....
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications Limited - Call barring in my reliance sim

User
 Jithin Thomas on Aug 20, 2014
I took a new reliance post paid sim by paying 300 RS to them. Right now, am not able to make any calls even am not able receive any incoming calls also. I tried to contact the customer care service many times and the call is not getting connected to them. They are saying that, in my sim call barring is activated, so contact the customer care service. More over I don't know Hindi or Odiya and they are not providing any language change options in the customer care number (*222). In this case what I have to do?...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Receiving bill for unused data service and demand notice after closure request on 17-05-2014 - 9382525476

User
 raswam on Aug 19, 2014
Sir, After being a regular customer with reliance (Broad band : 9382525476 ) from 2010 for a period of 3.5 years and paying the bills promptly, it is really a shocking experience to get a demand notice on 11-08-2014 for an amount of 1560.68 from your side. As I didn't need the connection I went to the reliance customer care center located in Adyar branch near Malar hospital, Chennai and raised a request for closing the connection on 17th May 2014. I'm not able to attach the customer invoice form in this details.If you can give me the mail ID I can attach the same and send to you. (Request...
Complaint comments Read comments [2] Complaint category Broadband

Reliance Communications - Pre Litigation Case from reliance for Data Card

User
 GaneshanS on Aug 19, 2014
My name is S.G.Jayaganesh and i have a Reliance Data Card Customer since the year 2011.Due to my personal requirement and needs i decided to move to Broadband Connection to other service provider and being associated with reliance as a customer for 2+ years i thought of retaining the data card if the flexibility of moving to prepaid connection was provided.From 1st of February, i moved to the broadband connection and stopped using the reliance data card since 30th Jan-2014.I placed a request on 25th Jan-2014 . The customer representative replied back to the mail with the details, i have provided...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - port no

User
 beinarun on Aug 19, 2014
Hi, I am Arun Kumar Soni using reliance gsm service number-9529595888. On 18/8/2014 i requested for MOBILE NUMBER PORTABILITY(MNP) by sending msg PORT 9529595888 & Port 9529595888 on 1900 but i didnot recieve any UNIQUE CODE for MNP. i call Customer Care but they cannot help me Please help me in resolving this issue....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Can't get my net balance

User
 Sudiptamore on Aug 18, 2014
Sir/madam,
my mobile number is--9681237658.I recharge your 95
netpack (1GB + Unlimited Facebook & Twitter per Month) from your own
website-- http://myservices.relianceada.com/.
This recharge receipt number is - AMIR59058776 and its transaction
reference number is-70511005 on .After successfully recharge I get the
massage --"Recherge of Rs95 successful.Enjoy ..."
from the number--52811 but I can't get any net balance.I called your
customer care number --198 for this problem.your customer care officer
"Mr.Sougata...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - number terminated without notice 9330555588

User
 caabhi786 on Aug 18, 2014
Reliance Terminated my prepaid number 9330555588 without any notice, this is really frustrating as I am customer for them from last 5 years with same number and they terminated it saying that non-usage in last two months. How to get my number back?...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - Without any request VAS are charged automatically

User
 vibishiga on Aug 18, 2014
Hi, I have noticed that my mom mobile number - Reliance Prepaid, some services like, Dialer tunes, missed call alert, mobile Internet, morning sloga's, etc are automatically activated and charged without any request. For the past 2 years, I am getting this irritating activity from reliance. Whenever I call customer care regarding this, they are speaking harshly saying that they are activated from our side, which we are not doing anything. As about 15 years of being reliance customer, I have lost about 5000 including both my mobile and Internet services, which is another tragedy because of connectivity,...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance GSM - mobile no.terminate

User
 HAQUEMD on Aug 17, 2014
dear sir, i purchased reliance gsm sim card one and half year ago unfortunally my mobie no. 8081049250 has been deactivate on 10-08-2014 then i went to reliance world b-1 kapoorthala mahanagar ext. kursi road lucknow where told me your sim has been terminate so i cannot be issued you same mobile no. 8081049250 but i request i want same no.8081049250 again because this isvery important for me my banking working done by it and any important work done by it sir please help me how can take this no. again my contact no.8877420283...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - No response to the issue

User
 Zen10 on Aug 16, 2014
Hi, My user id 317582176663, internet connection is not working from last 5 days. I have called customer care for 5 times in last 4 days but issue remains same. If they will dig the records, I have lodged around 30 complaints in last 3-4 months and my Internet was down for almost 1 months.They haven't refunded a single rupee for that, very very bad service. Thanks....
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications - Pathetic service, consumer handling, no work ethics and lethargic response mechanism

User
 junaidch7 on Aug 16, 2014
Dear team This is disheartening to say that Relaince Communication is showing a very low standards of services and consumer handling. I am a Vodafone post paid customer who is trying to port my number in Reliance for last 2 months. I have made first request on 2nd July since than I am following up with the team at Reliance store in East Patel Nagar but no favourable response was given by the team. There was some mistake in the sim number entered by the representative at East Patel Nagar branch. I again generated a port code and applied again on 2nd August but still i have to follow up again...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance - Reliance Broadband NOT WORKING since August 02, 2014.

User
 sachn on Aug 16, 2014
My Reliance broadband plan is thunder1099, Subscriber id: 258355355271. I have paid the bill on August 01, 2014. The connection is not working since August 02, 2014. I have been calling their customer service everyday since then, for which the would reply that the issue is being escalated somewhere and will be resolved at the earliest. Then I sent a mail stating my complaint, Service Request ID 223326663, to broadband@relianceada.com, customercare@relianceada.com and RCOMWireline.AppellateSouth@relianceada.com.When I contacted customer care via online chat I was informed that the issue will be...
Complaint comments Read comments [6] Complaint category Broadband

Reliance Communications Limited - Balance deduction and data pack not activated

User
 sameer_khan on Aug 15, 2014
Dear Sir/Madam I have been using Reliance Prepaid Communication Service from 1 year now.I have Complaint regarding my balance deduction of Rs.75(approx) later when complained only Rs 38 was refunded.They have also Deactivated my Terrif/Rate cutter which of Rs 34. and my data pack of Rs 27 was also deactivated after 2 days(263 Mb 2g data remaining).Lastly, I don't any services activated in future without my consent. Communication Circle- Reliance Delhi Metro Circle My Contact No.-+918882719083 email-sameer.khan662@gmail.com...
Complaint comments Read comments [7] Complaint category Mobile Service Providers

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