Reliance Communications Customer Care

Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1-800-1003333 (Toll-free number)
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
Fax:+91 22 3038 8005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
Satisfactory Rating
1%
Complaints
9795
Resolved
78
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Reliance Communications Complaints & Reviews

Reliance CDMA - For sim active

User
 ankit gaurav on Aug 29, 2015
Mai 10 no pe call kya or sab no pe cc balo ne kha ki aap iss no pe call karo har time muje new number dya gya but kis bhi number se mera sim start nahi hua. Sabsa bekar service hai rcom ka .. Mai sim port kar ke pachta raha hu. Please help me how to activate my sim, or aap log mat lena iss ka service . Mc bc Ankit gaurav 9200066646 rel cdm Alt con 9200066676...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Reliance Communications - Extra data

User
 preetamw on Aug 29, 2015
Sir they told me that I will get double data on 246 if I get recharge upto 28 of august bt I still dint get nw if I m asking thm bt r nt giving rgt information nt thy juz block me who gonna ask thm so cheap get recharge on proper date bt wht is ths in india thy do all wht they wan wanna sue thm in court...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance GSM - Poor network coverage since 20 day

User
 ankitsingh92 on Aug 29, 2015
Hi my name is ankit my cell no is 828778998 in my area relaince gsm having very poor network coverage since 20 day i am not able to use call and use internet service address d/12 palam kung palam extension dwarka sector 7 Delhi 110077 dear reliance if you are not able to give proper service in India capital what else you have to be ashamed of . registered complaint no 236758619...
Complaint comments Read comments Complaint category Telecommunications

Reliance GSM - Sim lost

User
 himanshuj25 on Aug 29, 2015
I am HIMANSHU JAIN I took new reliance pre-paid SIM card connection. But, today I lost my relianceGSM (DAZEN COOLPAD handset) at somewhere. Could you please immediately block my Mobile no. 8103828677. Please update me once you will blocked it. Thanks HIMANSHU JAIN...
Complaint comments Read comments Complaint category Telecommunications

Reliance Communications - Balance deductions

User
 Arindam Deb Singha on Aug 29, 2015
Sir, my reliance no. is 9569269601, since last month there has been constant deduction of my main balance in name of some value added services. Everytime i recharge my balance is deducted in small amounts such as Rs. 3, 5, 10 regularly till my balance is nil. I tried contacting with the customer care a couple of times but call was disconnected every tym without any response. It has become really annoying due to such constant deductions as at the time of emergencies to make a call i find my balance insufficient. Kindly look into the matter. I too have the screenshots of the messages as a proof for...
Complaint comments Read comments Complaint category Telecommunications

Reliance Communications - Wrong roaming charges in postpaid mobile bill

User
 9041109423 on Aug 29, 2015
When national MNP was launched I have ported my tata docomo chandigarh no.9041109423 to reliance postpaid connection in kanpur (UP) as they offered me 50% discount in 899 unlimited plan.My no started on 2-8-15 and I recieved first bill on 11-8-15 in which all calls during 2-8-15 to 8-8-15 was charged as per roaming charges while I was in kanpur only during this period.same day I called to customer care official regarding this false charges, then he assured me that I will get another bill after correction.but i get nothing.on 29-8-15 i called every possible person in rcom but no solution found....
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Harashment

User
 Arupama on Aug 29, 2015
I am a GSM user of BSNL bearing mobile no 9338824365. One of reliance executive advice me to port my number to RELIANCE CDMA . For that I have generated a UPC and with all necessary documents I ran to Royal infocom reliance store, Damana then went to an other reliance store Baya Baba math, near Nicopark chhak . Both stores sales personnels advice to take post paid connections, once again I called to customer care reliance the customer-care executive advice to visit main store at Fortune Tower Bhubaneswar. Again I visited Fortune tower store with all necessary documents but once again I faced the...
Complaint comments Read comments Complaint category Telecommunications

Reliance Communications - Balance deduction through vas

User
 Abhigyan10 on Aug 29, 2015
I am telling you this again and again that my balance is getting deducted through vas Today 5rs was eliminated from my account my no. is 7856064420 and my alternate no. is 9934064200 i want you to refund my 5rs as soon as possible. My name is abhigyan...
Complaint comments Read comments Complaint category Other

Reliance GSM - No Response from reliance customer care

User
 abhbha99@gmail.com on Aug 29, 2015
I did recharge on wrong number by mistake, but when I am calling to reliance customer care number on - 011 30333333 I wait for 20 minutes on the call, there was no reply, a automated call taking, please wait for 3 minutes, this continues for 20 minutes and no call received at all . this is very very frustrating . Very very poor service by reliance My vodaPhone no from whichj I was calling - 9953663615 reliance no - customare care - 011 30333333 and wrong number on whichI I did recharge - 9548249993 correct number on which I have to recharge - 9548840971 Paytm Cash Transaction No 443608077 NB...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance GSM - Recharge Issue -Got less amount

User
 pritamkumar1990 on Aug 29, 2015
I have recharged full talk time 400 INR voucher to my reliance number-09861307019. but got 347 INR in my account.so currently my total balance 384.why I got less amount when I have recharged a full talk time 400 rs voucher.I tried to call customer care many times but could not talk to any person and reliance is silently disconnecting the call without any notice.what is this non seance.I am unsatisfied with this kind of service....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - 2 complaint against 9529969933

User
 vaibhavraikhare on Aug 29, 2015
Dear Person concerned, On 28/08/2015 two deduction occured from my account for VAS activation of Rs. 10 and Rs. 5 respectively. Please waive the charge. This kind of deduction is happening from last few months. I am requesting you to stop these asap otherwise i have to go to TRAI with all complaints i submitted on your portal as well as on mails. Reliance Communication, this is my last request to you to stop these transactions. Hope you will take it seriously. Thank you, Vaibhav...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance GSM - Balance refund not done

User
 vidyashreep on Aug 29, 2015
My prepaid balance drop by almost 173 Rs on 28th July. I called customer care 198 and they told balance will be refunded in next 48 hours.but refund us not yet done. I called again then they are saying not able see status having system issue. Not even fileing compliment. Please look into this. This the 2nd time balance cut down in month. Very disappointed. Mobile no 9595658641...
Complaint comments Read comments Complaint category Telecommunications

Reliance GSM - Call going to other person number(Only if STD call person try to contact).

User
 mr. mayank on Aug 28, 2015
Dear Subscriber, I would like to share my views regarding your network issue, technical issues and finally which I am suffering from i.e call connection to other person number. From so long time, I am facing the issue when somebody(STD call person) try to contact with me, then the call is forwarding to this number (9045595653). More then 50 times, I tried to contact with your customer care number but all the time there was some network issue or either there was some technical issues. I am highly unsatisfied with your services, Please take a quick action because I am facing the same issue...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Reliance netconnect doesnt work

User
 manishvatsyan on Aug 28, 2015
I recharged my reliance netconnect hi speed 1x data card no 9318896324 (nine three one eight eight nine six three two four) with rs 444 for an unlimited plan as mentioned on the website. But even after 6 days of recharge it is unable to connect to internet. When i call the customer care they say ur balance is negative. I tried to recharge 16 times from different places with different amounts online and offline as well. But it fails everytime. Now when i call cutomer care they doesnt provide a solution instead they blame me that i should had recherged the card with a top up before recharging with...
Complaint comments Read comments Complaint category Computers & Accessories

Reliance Communications - Auto deduction of balance throught

User
 Abhigyan10 on Aug 28, 2015
I am getting annoyed you to tell this again and again that my balance is getting deducted through vas Today 5rs was eliminated from my account my no. is 7856064420 and my alternate no. is 9934064200 i want you to refund my 5rs as soon as possible...
Complaint comments Read comments Complaint category Other

Reliance Telecom - Balance deduction

User
 belu.002 on Aug 28, 2015
My name is Abhishek kumar, I have done recharge of Rs 251 (all network free call) on 23rd August then I have done recharge of Rs 30, then after getting my successful recharge msg I started my call then I find that my main balance is deducting, as I have done rchrg of 251 in which all network call free then why my balance is deducted? Then I call several times but your customer care not responded... Today the same problem has done...my balance was again deducted. So please return my full 30 rs recharge amount otherwise I have to register a complain to CONSUMER COURT for my complain. It's a humble...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Sells data and no response after complaint

User
 shaan97 on Aug 28, 2015
have been reliance customer for the past 10 years and of late the Reliance Customers have resorted to cheap tricks and selling their data to other net work. Docomo people are calling and asking me to change to their network. Is this the way Reliance Taking care of the Customers Data. Any Tom, Dick and Harry can walk into the reliance and take the Customers data sheet and numbers?

I think reliance is not able to pay salaries for their staff and franchisee so they are doing such kind of cheap work and unethical work by selling the customers data...
Complaint comments Read comments Complaint category Telecommunications

Reliance GSM - Recharge of Rs.56 dont get my fecelity of unlimitade 2g net

User
 Paltu Sen on Aug 28, 2015
My reliance no is-8442809625  from ur reliance gsm company send me a massege that if i recharged my no rs.56 i got unlimitade 2g net for 28days. i recharged my ac rs.56 on 24/8/2015.but i dont get my fecelity. i call reliance customer care but thay dont help me even they give wrong information that they take a complain &give me this no.4375985358. but when i call next time they say that no complain provide my number. then they again give me a complain no -237015283. please resolve my problame...
Complaint comments Read comments Complaint category Internet Services

Reliance Communications - Missed Call

User
 Omkar Shete on Aug 28, 2015
Dear sir/Madam, Since last few days, I had received missed calls at 11pm to 1 am from mobile no: +919863408852. If i revert back to same number then that fellow receives the call but not speak a single word. kindly help me. my number is 9850932137...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Reliance Communications - Unscrupulous deduction from the Prepaid account without usage

User
 KESAVA PANDA on Aug 27, 2015
I have lodged a complaint against the company on 23-08-2015. Neither the amount unscrupulously deducted was updated nor any one has contacted to know my complaint. But I received a massage stating that my SR was processed and n another message there were no wrong deductions. The day wise messages are framed under for your information. It is unfortunate to mention here that none has consulted from reliance communication. I received a massage in my cell on 25-08-2015 in the following manner: At: 12.24 P.M. on 25-08-2015 "Dear Customer, Thank you for contacting Reliance. Your Service request No....
Complaint comments Read comments Complaint category Mobile Service Providers

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