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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1800 100 3333 (Toll-free number)
 (022) 30373333
 (022) 30383333
 (022) 30333333
Fax:022 303 88005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance Communications - Non activation of no-8882240923 and post paid no bearing RSN-8991053190000960176

User
 bhaskarbora on Nov 24, 2014
Respected Sir/Madam On 8th of November 2014 I have applied for a reliance prepaid sim from a mobile shop in Saket new delhi bearing the no-08882240923, but was not activeted till date.I have contracted the shop owner who has given his no-9250563630(asked me to call if any problem).Called him several times, once told me that documents has been returned as not stamped, but the very next day the no was switch off.On 11th of nov 2014 I have received a phone call from the no-+917859815930 who introduced me calling from reliance communication and told me to opt for reliance post paid Sim with various...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Connection is not working

User
 kamlesha jain on Nov 24, 2014
My connection is not working since 5th November 2014. The customers Care ask me to submit the documents for the same & i have submit the documents twice in spite of all the things my connection is still not working & i am unable to call & because of this reason I am losing by business. Kindly look into the matter & oblige. My Prepaid Connection No. Is 7819983077. Kindly contact me on kamlesh.jain1@hotmail.com, or Alternate contact No. 8905216249...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Payment made for Non usage (after harassment) and Reliance is demanding payment Again

User
 Vithy on Nov 24, 2014
Hi, Settlement Case - 500004163780 I am Vithy, registering the complaint on behalf of my wife Amulya Below is the Statement from Reliance on 13 May 2013 "Pls make an Amt of Rs.1314/- against the due of Rs.1783 /- as Full and Final Settlement towards your Acc No:500004163780, Mdn No:9379202452 . Sometime in June or July 2013, Reliance executive came to my office in Whitefield, Bangalore, and collected the amount and said the case will be closed. More than a year later I am receiving a statement from Reliance stating you should appear before Lok Adalat to resolve the dispute between...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Reliance Communications - Reliance data card No 9380993981 – threatening using u/s 406 and 415-E of IPC

User
 remohan on Nov 24, 2014
I am using reliance data card [9380993981] post paid connection for the past two years and making the payment in a timely manner. I was not make the payment in the month of Aug’14 Rs.842/- and still pending. In Sep’14 my laptop was repaired and raised the query to disconnect my reliance data card for time being of two months through reliance collection agency. Reliance collection agency used to call us before the payment date. Also I called the reliance customer care and inform that I will not use the data card for two months and please make it to disconnect. But nothing was done and I getting...
Complaint comments Read comments [2] Complaint category Broadband

Reliance Communications - Amount unnecessarily deducted from my mobile no. 9827178280

User
 kv raigarh on Nov 23, 2014
1. Amount charged for VAS Shortformats GSM for Rs 1.00 on 23.11.2014. 2. Amount charged for VAS IndiatimesVPak for Rs 5.00 on 23.11.2014. 3. Amount charged for VAS IndiatimesVPak for Rs 5.00 on 20.11.2014. 4. Amount charged for VAS Shortformats GSM for Rs 1.00 on 19.11.2014. 5.Amount charged for VAS IndiatimesVPak for Rs 5.00 on 19.11.2014. 6.Amount charged for VAS IndiatimesVPak for Rs 5.00 on 16.11.2014. 7.Amount charged for VAS Shortformats GSM for Rs 5.00 on 15.11.2014. 8.Amount charged for VAS IndiatimesVPak for Rs 5.00 on 13.11.2014. 9.Amount charged for VAS Shortformats GSM for Rs...
Complaint comments Read comments [2] Complaint category Other

Reliance Communications - 3G Service

User
 sourabh1980 on Nov 23, 2014
Hi, I am Reliance Smart prepaid customer of MP & CG circle. Currently i am on roaming in Maharastra & Goa circle (Pune location) and i am not able to avail 3G services. I want to ask that, do you have 3G tie up with any operator in Maharashtra (Pune ) region ( so that i can avail 3G data services on roaming at Pune). My mobile number is 9827568292 and my alternate number is 8600022002. Kindly suggest. Regards...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - Bill received for already cancelled netconnect+

User
 vinston on Nov 23, 2014
I have applied for cancellation of my reliance netconnect + in Trivandrum web world on 23 July 2014 and paid 7 days extra payment as insisted. But even after that I am receiving each of my monthly bill. I called customer care each time and got no response. Now I get a SMS about legal notice from reliance....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Regardgin deducting the balance on regular basis on 9016603950

User
 nirmal_k1231 on Nov 23, 2014
Hello sir/madam, We are using your service(Reliance GSM) since many years with mobile number 9016603950, since last couple of weeks you are deducing the balance without any reason, i am sure that we have not activated any kind of VAS service, still your system is deducting the balance and sending the message for the same, my balance was near about rupees 224, which is now near about 134, I request you to please stop all the VAS service and refund me all the deducted amount As soon as possible, we are already activated DND service on this number since long. above mention number stay at my...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - vas service activated automatically

User
 raochinu on Nov 22, 2014
Sir, I have prepaid gsm no of reliance communication. 7307390105 Without having any vas service reliance is deducting my balance on the name of VAS Shotformat GSM amounting Rs.25. while going to deactivate value added service by dialing there toll free no 155223, they told me there is no value added service for your prepaid no. Kindly help me and make my money refund. Thank you. (vikas yadav) punjab...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance - Customer Care Replies emails but No Action against compalaints

User
 sunmod on Nov 22, 2014
Hello ! My net not working since two months and during this period I send many emails to complaints. The customer care registers the complaint and replies after two days that your compliant has been resolved. There have been 20 - 30 emails sent to them but there service is simply of no use. The DNS server is not responding. IP configuration is not valid. They do not want to repair the connection. My subscription id 314151854651 Name: Sunil Modwani...
Complaint comments Read comments [2] Complaint category Broadband

Reliance Communications - SMS NOT SENT MY MOBILE NO 9397017406

User
 sarda31176 on Nov 22, 2014
we have many time complaint to reliance customer care but every time given answer this problem solved with in 24 hours Mr ambati and tangadipally but problem is same. Today 22.11.2014 we have 20 time call to customer care but every time phone not pickup and phone disconnect,...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - deducated ammount 100 rs

User
 solution.kashyap@gmail.com on Nov 22, 2014
Dear Sir, Im rajeev kashyap My mobile NO 8261803534 .i have recharge yesterday night 9 .pm to 10, pm between 150 rs I got 130rs i called u customer care i want to net pack activate.so according to customer plan 116 debit Your Account the u got 125 mb net and 100 rs FTT but not returned my mony 100 rs. I call u every time customer care but my call is continious holding and Disconneting ther are all customer care Is not rsponce .this time block my customer Call is my no. So i request to you my prob is resolved on urg base. THX&REGARDS RAJEEV KASHYAP M.NO-9882408650...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Reliance Communications - RS 50 deducted in the name of vas askshtfrmt vt by reliance

User
 amit.singh on Nov 22, 2014
Today Rs 50 deducted. My no. 7676077783. I did call RIL customer service but they are not ready to pay my money back. RIL deducted Rs 50 without any reason in the name of VAS shotfotmats. Can any one check this and refund the amount. Or should I go for portable to some other service. I will be waiting for your reply on this....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - illegal activation of VAS service by reliance operator without my consent

User
 Shiva Laddu on Nov 21, 2014
I am customer of Reliance of mob no.8287110929.For the past few months they activate VAS on these two no.s regularly without my concern and keep charging me money.Today also they charged.I have complained them many times regarding this and even activated DND on both of these no.s but still they keep on charging me by activating unauthorized VAS.I as a complainant prays an order to the opposite party to pay a compensation for fraudulently charging money and harrasment done regarding sam...
Complaint comments Read comments [2] Complaint category Telecommunications

Reliance - Tower installation

User
 keertan on Nov 21, 2014
tower install in my area. Dear sir, . My land is available for tower installation. I am interested for any companies installed. it is very and very network problem in my village. please any network tower install in my area. Mobile tower location Village-Chorbhatthi, kurud Post-Bagoud Dist.- Dhamtari State-Chhattisgarh Plz contact Nme-Keertan kumar dhivar Mobile- 9691922636 / 9165127718 E-mail- keertan.dk@gmail.com // keertan.kk@gmail.com...
Complaint comments Read comments Complaint category Telecommunications

Reliance Communications - Non Activation of Reliance Broadband Connection

User
 Gaurav4444 on Nov 21, 2014
I contacted Reliance Communication for installation of broadband connection (RatePlan:WICF699). The employee of the company (Mr. Vishal Mishra, Mob.: 8826745024) visited my house on 6th November, 2014 and collected Rs. 1350 for the stated broadband connection. I also received a mail from Reliance Communication on the same day and it was stated in the mail that "we have received your application and processed this for activation. The activation may take upto 5 days.". However, the connection was not activated by them in the due period. Accordingly, I contacted Mr. Vishal Mishra and requested him...
Complaint comments Read comments [2] Complaint category Broadband

Reliance Communications - auto balance deduction

User
 Rakeshmohapatra on Nov 21, 2014
Dear Service Provider my mob no is -9778452332 i have facing many problem auto balance dedication and your customer care executive not providing satestifactory answar and thy will disconnected call kindely resolve this issue urgently...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - Issue with Connection Termination - threatening with Section 406

User
 rajkumarshyam on Nov 21, 2014
Hi Sir, I had been using Reliance Netconnect+ for the last 4-5 years (HSD bearing No.9381244834; Account No.500002507508). In Aug of 2014 I had contacted Reliance customer Care and requested that my account be changed to Pre Paid. I was informed that I need to visit the Reliance store for this and submit ID and Address proofs. Since I was travelling out station quite frequently during that period and moreover had minimal usage of the Data Card, I requested that the connection be terminated and any outstanding at that time would be settled by me. I promptly made a payment of Rs. 561.80 which...
Complaint comments Read comments [2] Complaint category Broadband

Reliance GSM - Rs 525 Balance Deduction

User
 Irshad Siddiqui on Nov 21, 2014
Hi, I regret to inform you that i am using net pack and valudity was 22 November 2014 on my mobile no 8767370237 and my main Account balance was Rs525 but suddenly cut my all balance they show Rs 0 Balance I do not know why this fault happen again and again so i request you please take action and order regarding this issue so it never happen again. Regards Irshad Ahmed 8767370237...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Unauthorised deduction in balance

User
 jawsar on Nov 21, 2014
My Reliance mobile No. is 8695801008. There has been unauthorised deductions from the main balance. The details are: 1.Rs.3.00 is deducted every month towards VAS USSD service 2. In addition to the above today Rs.5.00 was deducted towards VAS TechZone VP Su I have not opted for any VAS, so kindly refund the balance immediately....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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