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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1800 100 3333 (Toll-free number)
 (022) 30373333
 (022) 30383333
 (022) 30333333
Fax:022 303 88005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance - balance baar baar bina wajah kaat lete hai

User
 manu5147 on Oct 31, 2014
dear officer, meri ye sikhyat hai ki maine 10 august ko mera no. 9462895147 bsnl se relince company me port karwaya ye sim 1 month to theak chali per uske baad ye relince company wale bar bar mere balance kaat lete hai ab tak 150/- rs kaat chuke hai plg in relince company ke khilaf koi shakt karwahi kare...
Complaint comments Read comments Complaint category Tax Services

Reliance Communications - reliance the only cheap and bad network in india and around the world

User
 irfanhashme on Oct 31, 2014
everytime when i open a msg on my phone it is written as you have charged 10, 150, etc amount for dream girl or any other service as i did't activate any service, , its \not only once it happens many times till now, , , i hate reliance and now will disconect the connection, , , there is only one network jiss pay log kare barosaaa wo hai airtelll roc kssssssssssssssssssss...
Complaint comments Read comments Complaint category Telecommunications

Reliance - Lucky number Cheating

User
 gururajsd on Oct 31, 2014
Lucky number ದಂಧೆಯಲಿ ರಿಲೈನ್ಸನ್ನು ಮುಳುಗಿಸಲು ಹೊರಟಿದ್ದಾರೆ ನಿಮ್ಮ ಕಂಪೆನಿ ಹೆಸರಿನಲ್ಲಿ.. Address ಮಾಹಿತಿ ಕೊಟ್ಟು reliance ನಲ್ಲಿ ಸಿಮ್ ಕೇಳಿದರೆ ಬನ್ನೇರುಘಟ್ಟ ರಸ್ತೆಯಲ್ಲಿ ಕಾರ್ಯ ನಿರ್ವಹಿಸುವ Bhuvanesh Kumar ಎಂಬಾತ ಒಂದು ಸಿಮ್ಮಿಗೆ Rs 500 ಅಂತೆ 2000 ಪಡೆದು ೪ ಸಿಮ್ ನೀಡಿದ್ದ.. ಇದು ನಿಮ್ಮ ಹೆಸರಲ್ಲಿದೆ...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - cut balance, auto activate VAS and lost my minutes of recent recharge

User
 Kanwar33134 on Oct 30, 2014
First my balance of approximately 65.00 INR was cut on 27th or 26th of this month . Then after i had recharge of 68.00 INR in which i got 168 local and std minutes . Today i saw that i don't have any balance. And also saw that a VAS of Rs 3.00 had been activated without any permission and intimation . I want my all money as refund bback...
Complaint comments Read comments Complaint category Telecommunications

Reliance Communications Limited - PHONE NUMBER DISCONNECTED

User
 JYOTI RANJAN BALIYARSINGH on Oct 30, 2014
Sir, I am a holder of IDEA cellular Service but 2 months before was a customer of Reliance postpaid service network and after portability from reliance to Idea I had Rs. 40.00 dues amount in reliance postpaid bill. But now I have cleared all the dues but my service is not activated since one month.i have send my request 2time in PUBLIC GRIEVANCES PORTAL.after 20 days I received a call from IDEA Cellular customer care that they cann’t help. Because the Number they transfer to Reliance Communication.But when I gone to Reliance Customer Care Office, they told that the Number doesn’t show in their...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Reliance Netconnect - inconvenience getting information from Reliance world care pimpri

User
 Pratya12 on Oct 30, 2014
I have gone to Reliance world care for converting my postpaid datacard no into prepaid there was inconvenience and rude talking with me in Reliance care and not supported and given the information what i want from there Reliance care is in pimpri pune....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Reliance Communications - Sending bill even after converting from postpaid to prepaid

User
 pratik_galoria on Oct 30, 2014
I have converted reliance netconnect+ postpaid into prepaid after clearing all my outstanding. I have got confirmation call stating that my plan has been changed. But after 3 months, I received bill from Reliance! They kept calling me to pay the bills and I told them that my plan had been changed before 3 months, at that time they told that I was right and they will not call again. But now, after 6 months they again billed me and now they logged legal complaint against me regarding the same! I have receipts of all the bills I have paid those cleared outstanding. I don't know what to do in such...
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications Limited - ZERO NET BALANCE WITHOUT ANY USAGE AND MAIN BALANCE ALSO GET REDUCED

User
 ATISHAY2454 on Oct 30, 2014
I AM USING RELIANCE 3G NET PACK WORTH RS 177(FB AND WHATS APP FREE). WHEN I CHECK BALANCE ON 23 OCTOBER 2014 IT SHOWS 3970 MB DATA AND WHEN I CHECK IT ON 29 OCTOBER IT AUTOMATICALLY REDUCE TO ZERO WITH A USAGE OF 500MB APPROX. AND MY BALANCE IS ALSO GET REDUCED FROM MAIN BALANCE OF RS 96.1. AND WHEN I TRIED TO FIRE A COMPLAINT THE DOEN'T GET CONNECTED MEANS THEY HAVE DECIDED TO loot ME IN SUCH A cheap MANNER. SO, I M GOING TO CHANGE THE SERVICE PROVIDER. PLEASE BEAWARE OF RELIANCE THEY ARE LITTERALLY GOING TO LOOT THE PEOPLE...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Reliance Communications - Frequent deduction from my balance for unsubscribe VAS

User
 ranganath5 on Oct 29, 2014
RELIANCE GSM has been deducting frequenlty from my balance for the VAS for which i have not subscribed.I enquired with their customer care and they too confirmed that i do not have any active VAS.But everyday for the past 3 months i have been charged Rs.3/-.I have complained atleast 10 times and even to the Reliance Appellate authority but in vain.When i call up 198(Toll-free complaint number) it takes a good 10mins to connect and then they say they can help only with the last 3days data.They do not guide where i need to go for the rest.I have all the sms for the past 3months deducting my balance...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Recharged plan service denied

User
 sarvada on Oct 29, 2014
My reliance number is 9717025493. I have recharged with Rs 599 plan on 8th October, 2014. From 14th October onwards I am being denied the service. After repeated trying to contact 198 customer agent, I was able to complain him on 14th october but he didnt resolved my problem. After that the 198 service does not connect me to reliance agent....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - NetConnect + Threatning with IPC sections 406 and 415 E

User
 Lokeshgk on Oct 29, 2014
Hi Sir, I am user of Reliance NetConnect+ user with HSD # 9382330340. I was used for more than a year while travelling outside of chennai. When I was using near my home I hardly get the signal strength and raised a request to then it was working fine for months. All of sudden in the month of june and july 2014, I wouldn't able to connect, when I called customer care, they said I am not in the 14.7 mbps zone and I will not get the High speed data connectivity. Instead of poor connectivity, and no connectivity for more than 15 days due to technical issues in the Thoriapakam area in the month...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - 2g/3G Data balance Issue mob no 8010566234

User
 rohansinha.rs on Oct 29, 2014
Dear Concern. Name Rohan Sinha Mob 8010566234 I have recharged my reliance no 8010566234 with 2g Data pack on 14th OCT with 178 recharge for 5 GB Data and my data balance was 7355.73 MB with validity till 12th Nov 2014. On 24th Oct I recharged 3G balance for 1 GB and promotional talktime of Rs 150. By recharge of Rs.247. And on the same day reliance has forfeited the whole 2G balance of 7GB in my account. Now my data Balance is showing only 836 MB balance valid till 22/11/2014. Kindly reverse the 2G data balance of 7GB in my account. AS 2G and 3G balance are two different services...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - my sim is not sent any messages

User
 G Durga Suneel on Oct 28, 2014
Gad afternoon sir, this is suneel I have a problem from my mobile number, my mobile number does not sent any messsages from my sim please kindly help me (already I can call customer care they r telling your number is baring service and we r taking action after 24 hours u r problem is rectified but my prb is solved nearly 5 times they r told that words )so please sir………………………....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Reliance Communications - Datacard usage...Billed amount more than usage - No proper response

User
 KalpanaKathir on Oct 28, 2014
In advanced 3 month rental plan (paid in advance for 3 months) - monthly bill generated. My plan is valid upto 28/09/2014 and I have paid for next 3 months advance rental plan in advance on 25/09/2014. I have received a bill for September month, which is billed from 11/09/2014 till 10/10/2014. How is it possible to bill from 11/09/2014. Becos my plan is valid upto 28/09/2014. And also next 3 months plans has been activated on 05/10/2014. They have generated bill till 10/10/2014 Bill amount is 2778.47 and they reduced 1350 which I paid for next 3 months and asking to pay 1279.00 now. Today...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Cheating and harrashing the Customer again and again

User
 SHREYA24 on Oct 28, 2014
TODAY I.E. ON 28 OCTOBER 2014, TIME-12:02, RELIANCE AGAIN DEDUCTED RS. 3 AS SOME USSD SERVICE AND MY BALANCE REACHED TO RS.113. WHAT IS THIS GOING ON? DO THE NEEDFULL AND RETURN MY BALANCE BACK IMMEDIATELY AND ALSO MAKE SURE THIS PROBLEM SHOULD NOT OCCUR AGAIN. The above complaint has been done on 24th October 2014, still the problem has not been solved. 90989-11880 SHREYA AGRAWAL...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - Money Deduction

User
 Soni Sourabh on Oct 28, 2014
Dear Sir/Madam, I am a regular customer of Reliance CDMA Prepaid since past 12 years and since past three month i am facing issues with reliance regarding vas. Daily one kind of vas service get activated on my mobile and they are deducting 10-10 rupies on weekly basis.. On daily basis i am calling on customer care desk but call is not getting connected. Even i have activated DND on my number but yet facing issues with Reliance.. I have made several complaints to the reliance customer care desk even nodel desk too.. but dont know they people are ready to improve their service level. Recently...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - VERY POOR SERVICE - UNNECESSARY BALANCE DEDUCTION

User
 SurbhiM on Oct 28, 2014
RELIANCE IS THESE DAYS FAST LOSING ITS MOBILE CUSTOMERS DUE TO POOR SERVICE. TO MAKE UP ITS LOSSES, IT HAS STARTED CHEATING ITS USERS BY FIRST DEDUCTING A FIXED AMOUNT FROM THE PREPAID BALANCE AND SENDING A MESSAGE THAT THE AMOUNT HAS BEEN REFUNDED BACK BUT IN REALITY NO AMOUNT IS REFUNDED AND WHEN YOU AGAIN CALL THE CUSTOMER CARE THEY SAY WE CAN'T HELP YOU IN THIS... WE ARE NOT RESPONSIBLE FOR YOUR MONEY AND NEITHER PROVIDE WITH THE USAGE OF YOUR BALANCE.. I WNAT MY MONEY BACK.. PATHETIC SERVICE... I WOULD RECOMMEND PEOPLE TO PORT THE SERVICE TO ANY OTHER PROVIDER BUT NEVER RELIANCE...
Complaint comments Read comments [2] Complaint category Telecommunications

Reliance Communications - Kind Attn - Regarding my Request

User
 Anand Selvarajan on Oct 28, 2014
Dear Sir / Mam, SUB: Requisition for processing my Request My Netconnect no : 9381832912 I lost my netconnect before 4 months. So that i gave the request in the customer care. But the request could not yet processed. Kindly check my data card whether i used or not. If not kindly accept my request and process it. Thanks and Regards, S.ANAND, Mobile No : 9629224707....
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - main balance and data balance deduction

User
 aagrawalnco on Oct 28, 2014
on 24th of October suddenly my balance and data balance both were deducted from my account. I had called customer care of reliance but they gave excuse that there is some technical issue call us after some time again I called them but same excuse. Now today on 28th i called them they are saying that they don't have record of 24th. Now who is responsible fir it. my contact no. 9827799901...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - internet service not run

User
 ajeet2014 on Oct 28, 2014
Sir, I have last internet recharge 38 rupees on 20-oct-2014 with five days validity. internet recharge done sms also came my inbox. but i have not use internet service. I am trying time to time for net connect but error msg come "DNS Server not respond". why?...
Complaint comments Read comments [1] Complaint category Telecommunications

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