Reliance Communications Customer Care

Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1-800-1003333 (Toll-free number)
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
Fax:+91 22 3038 8005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
Satisfactory Rating
1%
Complaints
9460
Resolved
74
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Reliance Communications Complaints & Reviews

Reliance Communications - automatically balance dedicated

User
 mahesh35513 on Jul 31, 2015
Dear sir my mobile no. 9928900074 And I am not subscribe any vas survish. But automatically detected my balance mobile. Amount Charged for VAS ShemarooVP Rs:1.00 Current Main Balance : Rs:-1.00. And Amount Charged for VAS VideoStore Rs:1.00 Current Main Balance : Rs:-1.00. I am complain costumer Care but not solutions my problem. This problem 3 months continue . Recharge my mobile and balance detected automatically. Please help me and solutions provide....
Complaint comments Read comments Complaint category Unauthorized charges

Reliance - Reliance Pro 3 is Worst

User
 Nithin Gowda on Jul 31, 2015
Sir This is Nithin and using Reliance Pro 3 Data card ( Number is 7483114345) From Past 4 months i'm getting slow internet speed around 10-40 kbps in my area and raised many complaints in customer care and appellate authority (More than 30-40 Complaints) but they are still not solved my issue... My Area Details Shivapura Near NTTF Peenya 2nd Stage Bangalore 560058 Data Card Number: 7483114345 Contact Number: 8123236807, 8892568689...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - Connectivity very slow

User
 rajeshpg1 on Jul 31, 2015
Hi, Recently bought a Reliance Wipod with a postpaid plan of Rs 999 with data usage of 24GB per month. They promised i will be getting a speed of 1Mbps to 4 Mbps but i am getting speed at only Bps. Not even getting connected to Google website. The speed is pathetic that i have stopeed using it for the past 1 week. They really cheating by selling products with false promises which is really frustrating from a customer point of view. I will not pay my bills till this issue is resolved or please give back my money, so that i will surrender that stupid device. My sincere suggestion is...
Complaint comments Read comments [1] Complaint category Broadband

Reliance GSM - Urgent block my SIM CARD

User
 balnanghmarak on Jul 31, 2015
Dear Sir/Madam, I am Grebinath Marak Last Year I took new reliance pre-paid GSM SIM card connection. But, yesterday I lost my reliance GSM (Samsung handset) at somewhere. Could you please immediately block my Mobile No. 9863951677. Please update me once you will blocked it. Thanks Grebinath Marak 9089753155...
Complaint comments Read comments [1] Complaint category Other

Reliance Communications - Stv 138 recharge is not working on my no 7488094447 and 9334310170

User
 Ranjit Narayan on Jul 31, 2015
I INFORM you that my reliance cdma prepaid no 7488094447 and 9334310170 is recharge with stv 138 on April 6 2015 my calls plane is 25 paisa per mint for 1 year but my offer is not working on my these no i also visited reliance world complaint is registerd but no response what i can do please resolve my problem immediately i m many times try to contact customer support but no response is given me. Reliance communications service is very dull...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - 3G289 data not activate on mb no.8824617585

User
 vinodkumar1209 on Jul 31, 2015
I had rechareged 3G data on mb no 8824617585 for rs 289/-on 30.07.2015 at arround 8.15 am but till now the data not activated even after 27 hours .I had complained on help line no 198 trice but I was asked that there was some technical problem and he/she helpless to examine my problem.I had also complained at custmercare@relianceda.com but no response from there.Please get my problem solved at earliest. Thanking you. vinod Kumar vinod1646@yahoo.com...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Prepaid Account Balance Disappeared

User
 sansarsnv on Jul 31, 2015
GSM Prepaid Number: 8817313352

I use to get regular messages for VAS, i didn't paid attention on those as i have any VAS activated.

But when i checked yesterday my whole main balance of approx. 130 is gone
Then it came to my mind it might be due to reason of these VAS messages

I dialed 155223 to deactivate VAS if any on my number, but that says that you don't have any VAS activated.

I am afraid to recharge my account anymore, as i can again loose the balance.

Please look into this issue and update me, so...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Vas services

User
 aakash kaura on Jul 31, 2015
i am reliance user but often it happens that the balance of my mobile has been reduced and on enquiry from customer care, The response is unsatisfactory, many time i register my complaints in nearby corporate office Moga but no response from there.
there is a continuous messaging from the company and they keep on reducting the balance on my number 9569709309
Plz solve this as soon you can sir.
yours Faithfuly,
Aakash Kaura...
Complaint comments Read comments Complaint category Internet Services

Reliance Communications - Relating to at random termination

User
 contect123 on Jul 31, 2015
Dear sir, Through this mail I would like to inform that I am regular using Relaince CDMA sim (7499999229 ) but at random without informing customer this sim is teriminated although in that sim regular monthly recharges was done. This numbers is very important because this number is distributed everywhere as I am related to marketing field .Due to sudden stoppage of sim creates a lot of problem for me. Though this number is DQ approval made.This number is in silver category for which owner have to pay Rs 3000 for his own number & this number is not a new selected number, though it was previous...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Regarding data pack recharge.

User
 kapil1990 on Jul 31, 2015
i have a reliance gsm no 7877550644. on date 29/07/2015 i recharge my no with 123 rs for data pack. At*129# i got a offer in 123 recharge 2gb 3G data with 28 days validity. but i got 2 gdata with 14 days validity. i tried to complaint on 198 but my phone is not connecting to this no. computer always repeat one line thanks for calling in reliance customer care....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Netconnect - Reliance pro 3 connection not connect and very poor speed page do not open

User
 MK2ALL on Jul 30, 2015
R/sir
I am using reliance pro 3 connection
(1)9323129443
(2)9322839789
it is not working properly get long time to connect minimum 5 min to connect and after speed is very very very slow page can not be open I am facing this problems on both dongle at register address from more than 15 days before I was mail a complain but issue not resolve if you can not give service properly then refund my 10, 000/- rs
do some thing as soon as possible thanks...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Problem of connectivity

User
 Mahesh Talreja on Jul 30, 2015
Res Sir;

I am customer of reliance broadband My User ID is 338524140204 ( Vandna J Pirwani ). I am facing of problem of connectivity . i have complain many times . They have close the complain without solving it. So please immediately solve my complain.

Thanking you...
Complaint comments Read comments Complaint category Broadband

Reliance Communications - For blocking of my cell no. Without any reason

User
 dklila on Jul 30, 2015
Dear sir,
I have a reliance mobile connection from last six year In my wife name of Pallavi Leela and my mob. no. is
9314404299. Sir I have give a application to reliance communications R world Vaishali nagar office on
06/07/15 to port this connection to Reliance CDMA to Reliance GSM service. When I go to R world office on
12/07/15 for progress of my application then your executive ask me that my application is rejected, when I
ask for reason then he said I don’t know, you submit your application again, then I submit a fresh
application again....
Complaint comments Read comments [2] Complaint category Telecommunications

Reliance Netconnect - Netconnect coverage not available

User
 Soumil2011 on Jul 30, 2015
Reliance netconnect number: 9315348064 Personal contact : 9729456330 As per my email conversation with Reliance Communication (toll free customer care is not working), they are saying that in your area the intermittent network issue will be resolved in 90-120 days. And the same response i got 2 months back on toll free customer care service. Reliance netconnect area manager said that in your area no one is interested to take RCOM store/business as there is no benefit to company. But i want to ask how the service/ network was running excellent 5 months back ? And what happened now? Why they are...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance - Continuously Wrong charging and no response from costumer Care

User
 Gajender04 on Jul 30, 2015
I have been continuously wrongly charged from reliance for one service or another VAS. I have complained many times via many modes such as calling, e-mail and via their insta Care app to stop charging but the problem is still same. Now they have even blocked my number 9509124901 and my call is not connected to an executive and is even disconnected....
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - Bad network and reflecting call attend and net suffered

User
 sharmavinay328 @gmail.com on Jul 30, 2015
Dear team, My reliance no. 9716005378 which am using since 3 months. This is to bring into ur notice that i am a customer of the reliance and facing a problem since 3 month which i have already raised to complain and mail mark to nodal off but they are not responding and unable to get solution.Now let me know the way how i can resolve my while ur concern deptt.Is unable to provide me solution. Fetching network error 3G net and fatching outgoing and incoming call attend. Reliance customer care not any update me. I have the honour to inform you that the network service of RELIANCE mobile...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Place of 2gb 3g recharge i got only 1 gb 3g data.

User
 deepakuk501 on Jul 30, 2015
Today at 9.22am, i got a sms from (RM-6151111) reliance communication, in which they provide at the recharge of 123 rs you will get 2gb 3g data in the place of 1gb.and extra days validity for 28 days.Then after one hour later i recharge my reliance mobile for rs 123.When the recharge sucssesful message is come to my mobile its very emmberassing really.1 gb 3g data only for 14 days in the place of 2gb.I call atleast three times to the customer care service reliance india mobile.the exicutives are just time pass with me.Even they did not respond to my query and not give me any complaint number.Still...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - Balance Deduction Twice in last three days

User
 PankajS20 on Jul 30, 2015
Hello, I have my reliance prepaid number 8421152667. In last three days my balance have been deducted twice once around Rs 182 and then around Rs 56. Now my balance has gone in negative (-8 Rs). I am trying to reach customer care from last three days but not able to reach. I reached on tuesday twice but customer care was saying our system is down please call us after two hours. but after that I tried all number 198, 30333333, *333 and 1-800-3000-5555. But not able to reach on any of the numbers. It is very worst experience with reliance now I had 2 CDMA numbers, 2 GSM prepaid and 1 GSM postpaid...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance - Unlimited 3G fraud

User
 Tanzil Rahman on Jul 30, 2015
I recently got this offer notice that on recharge of 359, i'll be benefited with unlimited 3G usage for 28 days. Upon recharging with the said amount, I received a message saying I have been benefited with only 3GB data and the internet got really slow. This kind of fraud is not expected from such a huge company. Really really disappointed. Mobile no.- 9693491742 (for future reference)...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Ported from aircel to reliance gsm, successful, but number not start

User
 bnmdon on Jul 29, 2015
I have ported my number 993920960 from aircel to reliance gsm. the number has been successfully port outed from aircel. Now the number is in reliance gsm.but not start number. my call to 59059.is not get connected.so I am unable to use the number.kindly solve my problam So that i can use my number. my Alternate number::9470864693...
Complaint comments Read comments [1] Complaint category Telecommunications

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