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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1800 100 3333 (Toll-free number)
 (022) 30373333
 (022) 30383333
 (022) 30333333
Fax:022 303 88005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance Communications - No network coverage since last five months.

User
 pksingh35 on Oct 25, 2014
Dear Sir Last five month there is no network coverage in this area. When I calls customer care they says that it would resolve soon. Pl return my dongle and pay back all my recharge during that period. Pradeep Singh Net No 9335516403...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Balance got deduced & Improper response from customercare

User
 Ashok71090 on Oct 25, 2014
My Mobile number is 7667624422-Reliance Prepaid. This is to bring to your notice that OCTOBER-2014 I have done recharge talk time 100, After that I activated Watsapps on the same day I got a message that this pack will be auto renewed after one month. On 24th of October my main balance got detected when I just using watsapp for Rs.15, and remaining balance was Rs.85, when I have data connection was ON and Balance got detcted Rs.25.Then i called to customer care they said your other apps got updated, So chrges will apply. Then remaining Rs.60. has got detected for cancel.But my watsapps was not was...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance India Mobile - wrong deduction of money from prepaid and not receiving of call

User
 ajayprasadca on Oct 25, 2014
Dear Sir, Myself Ajay Kumar Prasad and my Mobile No. is 09386626152 registered on my Wife's name. Service provider of that no. is Reliance India Mobile, Bihar & Jharkhand . Main Balance on 19-11-2014 is Rs. 80.71 and i call only 18.37 minuts( In totality ) but my balance after deduction Rs. 26.71 only. I am socked how it possiable. I am call realiance customer care of so many times but not a satisfactory reply or non-receipts of my call. i am so worried . In that type deduction so many times in that number. In That no. no any Add On pack activated or no any Data use because i use this no....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - unable to connect to internet, 1gb 3g deducted

User
 Mridul Chandra on Oct 25, 2014
So many complaints 1st- unable to connect to internet since 4 days 2nd- On 23rd oct i recharged 1gb 3g for 15 days, i got it and total was 1250+ mb Today its just 250mb, how's this possible since I'm not even getting internet connection (almost everyone in my area) 3rd- every 2-3 days 1rs is deducted for vas video store Fix all your issues please, and give me my 1gb 3g data back...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance - net blance loss 2 GB data

User
 lalit gandhi on Oct 25, 2014
MY 3G NET BLANCE IS 2028.38 MB IS VALID TILL DATED 21.11.14. I AM CHARGE NET BLANCE ON DATED 22.10.14. AND DATE 24.10.14 3G NET BALANCED TOTAL LOSSED AND -3.88MB IS VALID SO PLEASE CHACHED & RETURN MY NET BLANCE ON MY MO. NO. 9827713725....
Complaint comments Read comments Complaint category Other

Reliance GSM - Balaghat M.P. M 3 Dino Se Internet Seva Band Hai

User
 Sachin Verma bgt on Oct 24, 2014
To, Reliance GSM Network M.P. Date :- 22 oct, 2014 Time :-11pm District Balaghat M.P me Reliance Net ki Seva 3 Dino se Band Hai. Festival ke Time Net Band Rehne Se Hume Friends & Relative Se Sampark Krne M Bhot Pareshanio Ka Samna Krna Pada. Aaj k Samay Log Net Se hi Connect Rahena Pasand Karte Hai. Or Main Festival "Deepawali" me hi hum Apne Relative Se Connect Nahi hai. Reliance Sim me Net- Pack Rehte Huye Bhi Hume "Dusri Company" ke Sim me Net Recharge karke Extra Amount kharch Kane Pade. Reliance Company Jald Se Jald Balaghat M Network Ki Apni Net Seva M Sudhar Kare. Note...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Smart - HARRASHMENT AND CHEATING

User
 SHREYA24 on Oct 24, 2014
SIR, I AM SURPRISED TO KNOW THAT A BIG COMPANY LIKE RELIANCE ASSUMES THAT THE CUSTOMERS AS FOOLS AND TRIES TO FIND OUT NEW NEW WAYS OF CHEATING THEM. I AM HAVING A RELIANCE (SMART) SIM HAVING NUMBER 90989-11880. I HAVE NOT SUBSCRIBED ANY SEVICES ON THIS NO. TODAY I.E. ON 24 OCTOBER 2014, TIME-14:17, RELIANCE AGAIN DEDUCTED RS. 3 AS SOME USSD SERVICE AND MY BALANCE REACHED TO RS.116. LAST TIME LAST MONTH WHEN THIS PROBLEM OCCURED RELIANCE TOLD ME AND COMMITED ME THAT IT WILL NOT OCCUR AGAIN.LAST TIME LAST MONTH ALSO MY FULL AMOUNT WAS NOT REFUNDED AFTER THEIR COMMITMENT ALSO. I...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance - Reliance raise prices for calls only on Hindu Festivals‏

User
 ManishPandya on Oct 24, 2014
I just want to ask only one thing ... Why Telecom companies such as Reliance is charging 4 & 5 times higher prices only on Hindu Festivals and nobody is raising this serious issue. They are targeting only Hindus in India. Whole year they are charging normal prices, but only on Hindu Festival such as Diwali, New Year, Rakshabandhan, Holi etc... They are charging Four to Five Time higher prices for Call and SMS from their Customers. I got following msg from Reliance. "Dear Customer, on 23rd & 24th October'14 all voice calls & SMS will be charged as per regular tariff. Pack benefits...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - regarding wrongly deducting balance, complaining on customer care is useless

User
 abizarsabuwala on Oct 24, 2014
hi my name is abizar, my number is 9016048408, in my mobile there is a active plan of gprs of Rs.127 still my balance got deducted to zero, complaining about this in reliance customer care is useless no one have any knowledge what is the problem and to solve it, they all have not sure about their plan, right now my 5 complain about balance refund is pending and still my balance is deducting without using net, n still showing net balance when i check, if my problem not solwed in one day, i am going to port this useless company...
Complaint comments Read comments [2] Complaint category Internet Services

Reliance Communications - Deduction of 3G data balance without using the data

User
 Bihari112 on Oct 24, 2014
Dear Sir/Madam, This has reference to the Mobile no. 7854805525 (Odisha). I have made recharge for GPRS 3G Data with Rs. 177 on 18th October 2014 for a validity period of 30 Days. With the above recharge I got the 1GB 3G data + Free 1 GB data extra, I had total 2GB data balance, till yesterday I did not use the data more that approx 300 MB and yesterday around 2 PM suddenly the data balance was deducted to zero (0) and my mobile was unable to connect the Internet. I am worried how is it possible if I did not use the data and the data validity was not expired I have also talked to customer...
Complaint comments Read comments [2] Complaint category Internet Services

Reliance - Blocking Sim

User
 raghavendrarangaswamy on Oct 23, 2014
Dear Sir/ Madam,

I lost my mobile in hyderabad mmts train on 22nd night at 6.40 pm, it contains to sim one is reliance cdma(9394748650) and another was tata docomo (9030796777). can you please kindly block my sims. Please kindly update me after blocking to my mail id r.raghavendra82@gmail.com...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Plan mismatch, speed issues .complaining on customer care useless.

User
 Ritz11991 on Oct 23, 2014
My name is ritesh uthada. i have a reliance netconnect+ ..caf number - 9371327700. I recently requested a change of my plan on the 16th of October to 40gb unlimited and got a msg on my cell that it will come into effect from the 17th October. I called the customer care on 20th october informing them that my plan has not come into effect and I am still getting speed of not more than 144kbps. He said the plan is of 40gb while on reliance homepage it showed that the 10 gb plan was still going on. I got a complaint number (226028221) and he assured of the problem of the plan getting mismatched will...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance GSM - regarding data recharge

User
 Debosmita Roy on Oct 23, 2014
I had recharged my number 9015395077 with 177rs data pack on 15-oct-14 valid for 30days, then I got 2gb data. Now on 23-oct-14, I got a message that my data was valid till 23-oct-14, which is just 7days after the recharge data . when contacted their customer care, they didnot co-operate with me. I still have the message which i recieved on 15oct-14 ( that the data is valid till 30days). Please look into the matter and help for the refund of data....
Complaint comments Read comments [1] Complaint category Unauthorized charges

Reliance GSM - Money has been deducted for internet usage without intimation

User
 vijaymohan47 on Oct 23, 2014
Sir/Madam, Mobile number is 8695578800. This is to bring to your notice that On 15th September-2014 I have done recharge for net pack of Rs.125 and on the same day I got a message that this pack will be auto renewed on 14th October-2014 or 29 days from today. 15th of October my main balance got detected and again on 16th October I made a top up of Rs.200 since the message said the net pack will be auto renewed but that amount has also got detected without any prior message or intimation and i contacted customer care on 17th October but the reply what they said is that contact local reliance...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance GSM - Deactivation of VAS video store

User
 karansehtya on Oct 23, 2014
Sir/Madam, The video store service of Reliance GSM got activated on my mobile number 8468011151 without my consent, and they are deducting Re 1 per day. There is no service to deactivate the same, and the customer care is not reachable. Please deactivate this service as it is increasing more dissatisfaction towards Reliance GSM. Thanking you, Satish Sehtya...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Petition to Refund & Deactivation of VAS Shotformat GSM

User
 Lalsang Liana on Oct 23, 2014
Sir, I have prepaid gsm no of reliance communication. 9863386602. Without having any vas servise reliance is deducting my balance on the name of VAS Shotformat GSM amounting Rs.25 six times(Total amount deducted=Rs.160) on 08-10-2014 &11-10-14&14-10-14&17-10-14&20-10-14&23-10-14 while going to deactivate value added service by dialing thier toll free no 155223, they told me there is no value added service for ur prepaid no. Kindly help me and make my money refund. Thank you.Lalsang Liana Mobile-9863386602, Aizawl, Mizoram....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Unwanted 1p SMS plan

User
 Singamani Kn on Oct 23, 2014
sir/madam., -My Reliance connection no=9569748185. - Rcom with put my request/instruction deducted Rs 29.00 from my talk time for 1P sms plan. -I don't want the 1P sms Plan and I want my Talk time amount Rs29.00 refunded to me immediately. - Rcom May Be sensured and may penalised for causing distress to me. - RCOM needs to be forced to seek requst or instruction from the consumer before deducting any amount from thier talk time. Please do need ful Thank You -K NARAYANAN 9569748185...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Frequent Disconnection

User
 agarwalsanjay64 on Oct 23, 2014
My Reliance subscriber ID is 318811406965. Reliance broadband connection has been installed at my resident on 10.10.14 and during the period of merely 15 days the connection has been disconnected for more than 5 times. It remained closed on 12.10.14, 17.10.14, 18.10.14, 19.10.14, 22.10.14 and 23.10.14. Every time it takes more than 24 hours to resolve the complaint. The company does not give any commitment time to resolve the problem. Neither the company resolves the disconnection problem permanently for provided any waiver as it is asked that connection did not remain down for the continuously...
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications Limited - deduct balance without any reason

User
 sunil1893 on Oct 23, 2014
Sir I have a complaint against reliance comunation. They deduct my balance daily without any reason and when i try to contact customer center, line is always busy. When it conect call was disconect by system.. Hoping for the solving of the issue. My reliance no. 8290785991 Other no. 9001004445...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Reliance GSM - unknownly slolen money

User
 caleb singh on Oct 22, 2014
hello sir, my name is caleb mansingh from thoothukudi district. am using reliance gsm mobile since last 2 year to still. actually what happend is 3 days before i checked my balance it was detected by 20 rs. i ask them what happened in the money, they said you only activated we did't do it. but i surly know it i can prove it they only did it and saying wicked. am so disppinted with them for this unpleasent incident. please help me to bring money back to me. thank you my no is 9994068842...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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