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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1-800-1003333 (Toll-free number)
 +91 22 3037 3333
 +91 22 3038 3333
 +91 22 3033 3333
Fax:+91 22 3038 8005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance Communications - Reliance Post Paid bill

User
 raj@verma on Feb 28, 2015
Dear Sir / Madam, I am using your Postpaid No-8010705966 from last 2-3 years, I get a additional no-8470805966 on October-2014, I had choose the plan of Rs 349/- for 8470805966, from the start i didn't get any invoice neither hard copy nor soft copy, I had paid Rs 295/- against your 1st bill which i get through sms, I get the sms for last bill for. Rs. 656.74, which is due My mobile no has been disconnected from 9th Jan-15, and again the next bill has been generated for more than Rs. 600/- I had asked to your Customer Care Executive to send the bill on my mail id (rajendra.verma27@gmail.com)...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - unwanted and wrong deduction

User
 varun88 on Feb 28, 2015
My number is 9555901110. Whenever I use internet reliance deduct my balance for no reason and later they accept their mistake and give a part of deducted amount as refund. But last time they deduce my whole balance and also when i recharged internet one day pack they deduced money but not activated my net service.They accepted their mistake but refused to refund balance. Tell me what i can do with their sorry, bullshit service. When I complained for this deduction they said they registered my complain and i should wait for 48 hours and after 48 hours they refused for my balance refund. Please help...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - mobile network problem

User
 t rajput on Feb 28, 2015
sir, I triloki rajput is reliance cdma user in PALAM delhi area. my mob No is 8595170888 (prepaid). I am suffering from very poor network connectivity since last four days.First, call is not getting connected and if it get connected then it is getting disconnects automatically very soon in between of call with notification " Can not complete the call please try later". When i call to customer care, he simply made excuse that your Mobile Handset is faulty please get check your handset Whereas my Handset is fully OK and Serviceable. With this problem i am very much affected as i am not able to...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Detail of Incoming and Outcoming

User
 Prashant Bhatt on Feb 28, 2015
Sir Please i want my call detail of number 9510118081 My Name is Prashant Bhatt Address Kankai Street, Kodinar-362720 Sir/Mam Please send my call detail in my mail id: prashantbhatt.bhatt94@gmail.com Waiting for quick and positive reply thanking u...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Reliance data card netconnect plus

User
 Apurv Dwivedi on Feb 28, 2015
I purchased a reliance netconnect plus in jaipur 6 months ago till now I am not getting the speed.I also had launched complaints many times but they are not getting it seriously. WORST SERVICE EVER RELIANCE NET CONNECT PLUS CLAPS FOR U RELIANCE WELL DONE....
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - useless reliance

User
 Pranjal Jena on Feb 27, 2015
my name is pranjal and my reliance no is 07722917520 . on 26/02/15 I RECHARGED WITH RS 147 FOR UNLIMITED 2G DATA FOR 30 DAYS BUT VALIDITY EXPIRED on 27/02/15 that is for one day only.. MY ALL DATA WAS LAPSED I AM REALLY FED UP WITH RELIANCE I WANT MY DATA BACK OR ELSE I will PORT TO ANOTHER service provider......
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Raliance Broadband fraud

User
 parth37 on Feb 27, 2015
Hi I am reliance broadband user.My subscriber id is 312059591134. I have broadband connection of reliace.But my landline is not working from last 3 month. I have complained many times (About 50). But every time they told me to wait. And i am paying bill of 1200es every month for internet and landline. And no one is helping me for that. I have complained to manager of reliance also but he is also not helping to me. If anyone can help me then i apprais it. Thanks....
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications - Disconnect the data card activation

User
 ANUJ1772 on Feb 27, 2015
I purchased Reliance 3 data card( 9368623453) on 28/01/15 from MEERUT. The data card was activated on 01/02/15 with free 10 GB data. In the mean time it was not connected to Internet for 5 days for up gradation purpose by the Company. Now it is also disconnected from 23/02/2015 by the Company . As per costumer care it is disconnected due to non providing of documents.BUT I SUBMITTED MY DOCUMENTS TO YOUR REP ON 28/02/15 AND ALSO SUBMITTED TO YOUR OUTLET ON 26/02/15 AT 01:00 PM ( appx) AT MEERUT. But my connection is not started yet. My 10GB data have also Lapsed due to above reason. from- KAVITA...
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications - broadband not working for one month

User
 Satish Kumar Singh on Feb 27, 2015
user id - 357732934453 name- Satish kumar singh from last one month my connection not working due to which I call everywhere but no one listen my problem and all said no refund policy is available in reliance. Due to which i have many complain no.from which some of recent are mentioned below- complain no.- 230500092 complain no 2- 230389467....
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications - balance deduced???

User
 rajarun9390 on Feb 26, 2015
I am using Reliance GSM sim (8467052555) from delhi ncr circle for past few years. They are deducting RS 3 from my balance alternate days as VAS USSD charges. I have not activated any VAS on my number by checking “MYVAS” to 55333 even-though they are deducting the money periodically, sevaral times an amount of Rs.3/- deduced from my account for the VAS service..Then i messaged to 121 and i got the reply like “you are not subscribed to any VAS packs” If I haven’t subscribed any VAS services then why they are deducting money from my account?...
Complaint comments Read comments [1] Complaint category Other

Reliance Communications - Balance deducted

User
 asha2010 on Feb 26, 2015
Same thing happened again .
A deduction of around 15 RS happened yesterday which is reverted today with a balance of 10 RS.
But again the data usage is being deducted the main balance which is just given back.
How many time this will be repeated ?
I have faced this for the fourth time.
I have logged another complain for the same, but didn't get any response and also not able to find the complain also.
I just hope it is not being deleted by Admin....
Complaint comments Read comments [2] Complaint category Mobile Handsets

Reliance Communications - Remove mytunes subscription

User
 newwork on Feb 26, 2015
To
A Block, 2nd Floor,
Reliance Communications Limited
DAKC, Kopar Khairane,
Navi Mumbai – 400 710
Fax: 022 303 88005
Date : 26th Dec 14


Dear Sir

SUB : Please Remove MYTUNES SUBSCRIPTION
Ref : 9323480262

We have made number of complaints to remove MT TUNES Subscription
but not removed from last 3 years .

Every Month i am loosing Rs 33 .
If Possible please remove from back.

Thanking you & Expecting Early & Sure Action.
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Loss of prepaid balance

User
 neerajnegi2010 on Feb 26, 2015
Dear sir, I am Neeraj Negi (owning Reliance cdma prepaid mobile no. 9328414521), a faithful client of Reliance CDMA for previous six years. On 24th and 25th feb, i received three sms from its service number RM-651234 informing me that my Rs. 46 (one India plan) would expire on 26th feb. Since i schedule my tariff recharges as per the alerts provided by that service number, i was satisfied that my next tariff recharge (of one India plan) would be due on 27th feb. However, on 25th, all my calls were charged at non-discounted rates. I called up customer care executive Mr. Mimoh at 11.00 pm on 25th...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - Complain regarding data plan

User
 vibhutikr10@gmail.com on Feb 26, 2015
Hi,
Today i have taken a internet data plan against which i was suppose to get 1GB 3g data for 30 days by paying Rs156, but after opting this plan i have checked my data balance and its showing as 597MB only.
Detail of transaction i have attached and also give below, please check and revert.

Regards,
Vibhuti
9835799073...
Complaint comments Read comments Complaint category Internet Services

Reliance Communications - No Network in power on & off timings

User
 Vijay Bheemanathini on Feb 26, 2015
I'm vijay bheemanathini, my contact number is +919959596498, alternate contact number is +919866435309, Iam using reliance from 3 years, we didn't get any problem regarding Reliance Network from 3 years but from 1 year not getting reliance network in power cut timings and when power is ON also. Iam from a small village and daily min 4 hours power cut is there in that time not getting reliance network totally.Me and my friends are given lot of complaints to Reliance Customer Care but till now we didn't get any response from reliance team and they are telling simply the problem is in resolving stage...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance - Call my wife no. & vulgar talk

User
 rup143 on Feb 26, 2015
Dear Sir, 7865082547 this No. Several time call my wife's no. and vulgar talk. After I call this no. he is also talk with me rough & vulgar word. Kindly take necessary action agst this no. I am waiting for ur positive reply. Thanks, R.Chettry...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Reliance Communications - Billing for the mobile number

User
 sudha29shankar on Feb 26, 2015
In 2013, i wanted to surrender my reliance postpaid number[9379034660]. After lots of argument with the customer care, one person said that he will provide zero rental plan as i was a valued customer of over 5 years. Which meant that i will have to pay bill only if i use the number. After that i didnt have any problem and occasionally i was getting bills with amount '0'. Now suddenly in december i got bill stating i have to pay 265 rupees.This amount gets incremented every month. For feb i got a bill for rs, 420. Now if i contact customer care they are arguing that there is no zero rental...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance - unauthorised deduction of mobile balance

User
 vikashsoni on Feb 25, 2015
Madam/Dear sir, An amount of Rs 49 hasbeen deducted from my reliance GSM mob no-9835598172 as VAS ADPAY GSM on 20 feb 2015 while there is no any such service is activated on my number.Customer care also didnot reply accordingly.Please refund my amount....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Number barred from 9 feb

User
 mohd shareef qureshi on Feb 25, 2015
Dear reliance communication, as per the telephonic conversation with the customer care associate, there were no discussion on the phone but the associate addressed me to the nearest reliance Town Office, The address of the Town Office is as follows:- Reliance Communications Ltd., 1283, Near Manas Bhawan Beside Fox Showroom, Wright Town, Jabalpur 482001 As I have visit over there, the office has been closed as per the guard over there. how can be reliance so irresponsible that giving FALSE INFORMATION TO THE CUSTOMER At this point I am frustrated with the reliance customer help...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance India Mobile - Unnecessary Deduction of Balance

User
 Akhilesh005 on Feb 25, 2015
Dear Sir/ Madam, Below mail i have sent to Reliance Customer Care on this mail ID ("customercare@relianceada.com" <customercare@relianceada.com>) but the are not responding & i'm not able to contact by Phone also so please solve my issue as soon as possible. Thanks & Regards Akhilesh Singh +91-9555852865 Dear Customer Executive, I have recharge my no. With Rs. 199 on 15th feb-2015 but when i wish to make the call that time i saw i don't have sufficiant balance. Than i was trying to contact with customer care but i faild to connect with them. So it is my request to you...
Complaint comments Read comments [1] Complaint category Mobile Handsets

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