Reliance Communications Customer Care

Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Tollfree:
1800 100 3333
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183
127
1800 3033 5555 (Toll Free for Reliance Network)
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15
17
1800 3000 5555
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18
24
Phone:
+91 22 3037 3333
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59
53
+91 22 3033 3333
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32
39
+91 22 3038 3333
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17
33
Fax:
+91 22 3038 8005
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+91 22 303 88005
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Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
Satisfactory Rating
15%
Complaints
13276
Responses
7432
Resolved
188
So far so good - The company responded to our notifications and is working on resolving complaints.
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Reliance Communications Customer Care related pictures (1223)

Reliance Communications Complaints & Reviews

Reliance Communications — Not able to generate porting code and send SMS TO Premium numbers

 sidgandhi2011@gmail.com on Feb 10, 2016
My Reliance Gsm no is 9820463763.I am not able to generate porting code as well as send SMS to premium numbers like 575750. Every time I try sending such message I get a response message that balance is insufficient, where as adequate prepaid balance is available.The matter is pending for so long with Appellate authority but no response from them....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — My complaint is resolved yet

 abhilash teotia on Feb 10, 2016
My service request no is 242715671 and I register my complaint on 7 Feb more than 80 hrs gone but my problem is not resolved. I have reliance sim and customer care no is not responding ....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Unlimited call plans

 Jolene Mawthoh on Feb 10, 2016
Why is it that unlimited R-R call plans are recently made unavailable for North East circle when its available for other circles?...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Broadband not working

 amitbhati89 on Feb 10, 2016
Since 22nd Jan, 2016 my broadband is not working and i have logged a case with reliance (complaint no. 242199807). Daily i am taking follow-ups but no action has been taken up from reliance side and even the customer care people don't have the adequates that how to deal with customer. This is a worst experience of mine with reliance....
Complaint comments  Read comments [1]Complaint category Broadband

Reliance Netconnect — Net is not connected from last 8 days onwards.

 Hemanth09 on Feb 10, 2016
Reliance Communications — Last 7 days onwards internet is not connecting & worst response from custcare

Hi Team,

My name is U.Hemanth Kumar & my Dobgle number is (9396499486).mobile number is 9642118116.
I am from Anantapur District Andhra pradesh State.
i taken connection in 2015, every month i have been recharged with 999rs for internet.
Upto january 2016 i didn't faced any problem. But in this month(Feb-2016) i have recharged
with 999Rs. on 4-Feb-2016. on that day onwards i am unable to login, so i given a call
to your customer...
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance Communications — Instrument not working

 OA QADIR on Feb 10, 2016
Dear Sir,

I am omer from chennai .have applied a land line phone connection from Relicance .the land phone number is : 4432537273 .has given to me i have paid for the instrument .only 10 days i could use that .then its not working at all.many times i contacted the customer care by phone .no response .hence i here by inform that i am unable to pay any bill raising on that connection which for iam not using the phone....
Complaint comments  Read comments [2]Complaint category Landline & Home Phone Provider

Reliance Communications — Disgusting service

 Deepti_123 on Feb 10, 2016
Hi,

I was a new customer of your reliance world having Reliance number : 9313932453. I got e-bill of Rs 661/ .
I had submitted my rent agreement but that was not clear and from very first when I received the dongle, wifi was not working when i raised the concerned they said verification is pending at our end. Eventhough they are generating bill for the same. I had followed them by mail for their service and deactive my plan but they did not response back.

They called me everything month for the outstanding balance which was increasing every month, then they...
Complaint comments  Read comments [2]Complaint category Broadband

Reliance Communications — Number termination and bill

 krishna2329 on Feb 10, 2016
In last week of December, 2015 I got a call from one of Reliance store for Postpaid connection. After long conversation and waiting time they told me I can take a new connection on behalf of my current postpaid number without security money, I need to pay just Rs. 1000 for new number as it was SILVER NUMBER according to them.

After 3 days the executive comes to me and delivered the SIM and demand 1300Rs. When I asked him he said my senior told me collect 1300 from you, I don't have any idea about this. After long call conversation to Reliance store, he told me I have to pay 1300 Rs....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Communications — Mobile data not received

 vijayvargiyark on Feb 10, 2016
My mobile no. is 9509466480 in name of rajesh kumar & i have received message from reliance on 15.01.2016 " recharge rcv 123 on today & get 1 GB data pure 28 dine ke liye. i have recharge but i have received only 500 mb data & also not received our previous 3g balance about 3GB. please note that after recharge, i have received confirmation message form reliance but till date i have not received our 3G data please resolve my problem and do the needful. my alternate no is 8003699883.
as discussed i am attaching snapshot of message & please note that as per message data is 3G but your network...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Deduction of balance and not providing details

 rahultyagi6586 on Feb 10, 2016
Dear sir,
My self Rahul Tyagi using GSM number 8010225509 reliance.
On 31 January 2016 rupees 206 was dedicated from my balance for the use of Internet but there was a data pack was activated on my number.
I have raised so many companies but there is no result company customer care executive refused to provide details and not helping.
Please do the needful .
Rahul Tyagi
8010225509...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Communications — Security refund pending since july-2013

 ashish.kumar.ghosh@gmail.com on Feb 10, 2016
I had reliance hello connection number 33-32981713 (kolkata) and provided security of Rs 2000/- for making ISD call. I disconnected the service on last week of Jun-2013. I surrendered the phone and paid balance amount of Rs 110/- to Dun Dum Reliance office (now closed)

I was following the matter with reliance customer care ( customercare@relianceada.com) first for two years.
Reference ID# 016-078-571
Service Request ID:213049800

Then email to grievance dept kolkata (RCOMAppellateAuthority.KOL@relianceada.com)

Then I meet Mr. Vijay in reliance...
Complaint comments  Read comments [1]Complaint category Landline & Home Phone Provider

Reliance Communications — Complaint on shreehar communication rajajipuram lucknow

 Zeeshan Yaqub on Feb 10, 2016
This is Anis Ahmad Advocate High Court Lucknow I have subscribe a new postpaid connection of Reliance and my Postpaid Number is 9368999999 I was paid full payment that is 40, 000 demanded by Shreehar Communication Rajajipuram Lucknow.I have a bill given by Shreehar Communication that is attached.Now Agency is not issuing the number and demanding more money.Please take an action on Shreehar Communication.
Please provide me that number as soon as possible.
Regards,
Anees Ahmad
Advocate, High Court
Mob:9415000852...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Communications — Getting suspicious emails for non-payment of broadband bill

 floydianthe on Feb 9, 2016
Hi
I received quite a few suspicious emails since a month telling me to pay my outstanding from over 7 years ago when i was in pune. I remember i had cleared all my bills before moving.
I have seen a few more complaints here that mention the exact same email address (rele.reliable.enterprises@gmail.com), the same contact name (Contact : - W R SHAIKH 020-32346268), and the same bank details (IFSC code: - SCBL0036001 Bank Account No: - 22105049782 Name of Bank: - Standard Chartered Bank Name of Bank Account Holder: -Reliance Communications Ltd PAN CARD No:- AACCR7832C Service Tax no:...
Complaint comments  Read comments [1]Complaint category Broadband

Reliance India Mobile — Heavy network problems

 jayanta gorai on Feb 9, 2016
I port in my aircel number 8759236851 to reliance network. They give me an offer which is rc201 and get all call free. But free to ho gya but call connect nhi ho raha hai. Salo ne call karna haram Kar diya. Ekdam haramkhor company. Ekbar hat lag gya to bohot pitega sale log.

Internet pe to 3g speed kavi v nhi milta.
Mera sab number same problem 8759236851, 8759017696, 9333387517 all......
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance — Network complaint

 Pancham Kamal on Feb 9, 2016
Sir i am using reliance network and facing a lots of problem regarding network. when i calling on any number ur operator tells that the number is either switch off or check ur number or sometimes it goes cross connection. one time when i calling on my mothers number the call was connected at police station, another time connected at bank... i m facing a lots of problem at reliance network... plzz solve this problem as soon as possible... otherwise i m no longer with ur communication...plzzz...plzzz...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Baleanc dedicated

 357man on Feb 9, 2016
My balance 9/2/2016
3:00pm balance Rs.44.00 bat check me balance 4:49pm Rs.41.00
Rs.3.00 automatically dedicated
Refand my Rs.3.00...
Complaint comments  Read comments [2]Complaint category Products & Services

Reliance Communications — Unwanted charges refuse to port

 bhupesh gahlan on Feb 9, 2016
I requested to port my number 8802175814 from Reliance to Idea on 23rd JANUARY 2016. I paid all the due by the till date but still they refused to port and levied additional charges as unbilled amount (Rs550+Rs650) for no reason.
I called reliance customer care too many times but never got any satisfactory reply.

Br,
Bhupesh Ghalan
(9968780769, 8802175814)
Email: shankygahlan@gmail.com...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Telecom — Wrong commitment

 khizar91 on Feb 9, 2016
They have started misscall alert service on my number and also not providing fullfil commitment. all the time i call to customer care number they only reply me that we have solved ur problem next time it will not happen but same thing they are doing specially the person whose name is Swapna, and Riyan they always give wrong commitment pls take action otherwise i will go for some legal action in consumer court...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Upc code not getting for this number 9832099099

 jadab.barman on Feb 9, 2016
I Jadab Barman, I have a Reliance GSM Prepaid SIM and number is 9832099099. For a long day I am trying to get the UPC code of the number. I also contacted to Reliance Customer Care many times but they are not able to help properly. When I am sending the sms to get the UPC code then it always send me the message "Insufficient balance, Please recharge to avail the service".
I want the problem to be solved at the earliest. Request you to do the needful.

Jadab Barman
Contact No. 9832099099...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Refund issue and waiting for 2.5 months

 Dhaval varsada on Feb 9, 2016
DEAR Sir/Mam,

Billing Account Number: 100000122921728
Subscriber ID: 313547186725
Last Complaint generate 26 jan-2016

Link: http://www.consumercomplaints.in/reliance-communications-refund-issue-c1215438 /> Just getting Hopefully replied from reliance broadband customer service, I've done many mails on broadband@relianceada.com, but they have replied only hopefully. After several days of my consumer court complaint, they have not taken my issue with seriousness. I've call conversation with their nodal office, Mumbai (Call Receive Person Name: Chaitali,...
Complaint comments  Read comments [2]Complaint category Broadband

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