Reliance Communications Customer Care

Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1-800-1003333 (Toll-free number)
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
Fax:+91 22 3038 8005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
Satisfactory Rating
1%
Complaints
9481
Resolved
74
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Twitter Facebook

Reliance Communications related photos (762)

Reliance Communications Complaints & Reviews

Reliance Communications - Not able to access benefits of CDMA 949 Plan

User
 HARKESH RAJPUT on Aug 3, 2015
I purchased a new premium mob no 9311003399 on dated 31/07/2015 from reliance store in Faridabad. I asked reliance store person to do the recharge of 949, In which all local and std calls from reliance to reliance are free and 3000 minutes are given for others no. I am not able to callon other no from local area as well as roaming area also not able to call reliance no from local area. I have given lot of complains to relince store but they are not able to resolve my problem. Also I tried to contact reliance cutomer care at 198, *333 and 30333333 but I was not able to talk with them. Cusomer care...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - Reliance Wi-Pod speed getting very slow

User
 santoshnuka1 on Aug 3, 2015
On 16th July, 2015 I have purchased a “post paid connection of Reliance Wi-Pod with unlimited plan (1299) .Reliance advertise that speed will be upto 14 Mbps. And during demo also the speed was satisfactory. But since the activation the speed is very poor when checked via speedtest it shows 0.5 Mbps. I have complaint to customer care with complain number 235785707.But till date nothing has been done and I have to call again again to customer care but with no help. My datacard connection number is 9373073885.Can you please help me.. my email id santosh.nuka@gmail.com Regards, Santosh 8087582365...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance - Internet Not working

User
 RoCk ViJu on Aug 3, 2015
What is this, I have tried 100+ calls to customer care from morning to evening but all time they take me on waiting... Recently I have recharge my Reliance number with 3G, but internet not working...when I'm try to open google.com then its takes up to 5 minutes to open it. Please resolve my problem... All customer care are doing gang bang only there are not doing his/her job...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Vas ussd amount charged

User
 cahimanshu87 on Aug 3, 2015
Reliance is charging Rs. 3/- to my number on every 3rd day in the name VASUSSD even though I have not activated any value added service. This is going on for months. I request the company to stop deducting and refund the amount already charged...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance GSM - Reliance gsm sim not activated even after 14 days of purchase

User
 manish s bhati on Aug 3, 2015
Respected Sir/Madam,
I purchased a Reliance GSM sim card
of Rajasthan circle( Reliance no. 07820809990 and IMSN
NO. 405190045376435)paid 100/-Rs. on 22 July 15 from a roadside canopy
(independent SIM seller) and submitted one photo and
D/L xerox. I was said that SIM would get activate in 24
hrs but till today my sim shows "NOT REGISTERED ON
NETWORK" message when i dial 59059 from it & phone shows no network signals. I went the
place from where i purchased it but i didn't found that
canopy person as he moved...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Unwanted Calls

User
 nrockstar1@yahoo.com on Aug 3, 2015
Hi, some one has been updated my no as a ulternate no to buy his new no ..and now Reliance people are harassing me regularly by collection calls . they don't have to manners how to speak. i don't know who has given my alternate no i am receiving call on daily basis from this no 01141229550. and 7065571563. i request to you kindly look into this matter. Please help me...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance GSM - No signel bar in my home indor and outdoors

User
 dasmadhujya on Aug 3, 2015
Myself Madhujya from assam. i am a postpaid user on reliance mobile. my problm is that our network is very bad. Technical departments cudnt any responsibility for customers report. They could not working properly . Haw can i solve my problms can u tell me sir...thanks
09864252044(M)

vill- Baligaon jankhana
p.o.- kolioni
Dist- Jorhat
pin- 785108...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Broadband Not Working since 3 Month

User
 theravijain on Aug 2, 2015
Sir, I have been using Reliance Broadband from more than one and a half year . I have been facing with "Internet not working” problem since 3 months. Customer care dept. is not helpful at all. I have complained many a times but never received any resolution from customer service/technical executive or area field executive – Important points: (1) I have lodged dozens of complaints to the customer care dept. (2) I have written at broadband@relianceada.com (3) Every time my complaint is closed from their end saying that it has been resolved from their end (4) I don't get the status of my...
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications - Fraud by Reliance 3G through fake recharge Offer

User
 praboddh on Aug 2, 2015
I get a sms through Reliance GSM 3G "Unlimited 3G! Recharge with Rs.289 before 31-July 15 and enjoy UNLIMITED 3G Data for 28 days; at Full Speed!This is a one time special offer just for you! RCOM" and after seen that sms I recharged this but here 3g service not available this is the fraud with me because I used already 3G service. I located at east Delhi Nirman vihar it's a popular place and highly consumers area but no service here. it is only fake sms by Reliance 3g and fraud with costumers I claim to Reliance 3g that refund my money and return my old data and validity. Reliance Mobile No:9013631414...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Balance problem

User
 Paper on Aug 2, 2015
it is my humble request that please do not cheat the consumer. even i am using your network more then 5 years. but still the satisfaction in negligible. i am using your GSM service on Number 8817527357. for last few months my balance is automatically redacted by Rs5/- every day by mentioning a VAS service. even i had not activated any service like this.

so kindly so the need full for this other wise i have to take may other step to resolve this.


thanks

Dr. Amit Saxena...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance - Not give proper service,internet speed and network and its customers care is not responding till 15 minutes

User
 Darshan soni kadel on Aug 2, 2015
I was port my phone number from Airtel to reliance postpaid connection with plan of 10425/- Rs on 23-7-2015 for one year zero rental but from that day i can't access internet 3G speed and its calling network is also so poor. I am so surprised that i am a foolish person after paying 10425/-Rs in one time i choose very poor quality Reliance network.and when you call its customer care you have to wait for 20-30 minutes if you are lucky. I think it's cheating with me i want my full amount refund and not suggest anybody for choosing reliance....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Place of 2gb 3g recharge i got only 1 gb 3g data.

User
 deepakuk501 on Aug 2, 2015
July 30 at 9.32am, i got a sms from (RM-6151111) reliance communication, in which they provide at the recharge of 123 rs you will get 2gb 3g data in the place of 1gb.and extra days validity for 28 days.Then after one hour later i recharge my reliance mobile for rs 123.When the recharge sucssesful message is come to my mobile its very emmberassing really.1 gb 3g data only for 14 days in the place of 2gb.I call atleast three times to the customer care service reliance india mobile.the exicutives are just time pass with me.Even they did not respond to my query and not give me any complaint number.Still...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Netconnect - Recharge Ambiguity

User
 amitsehrawat on Aug 1, 2015
I have recharged my Reliance Netconnect USB (7498669868) from Paytm site for an amount of Rs 449 vide Paytm Order 1120570087 dated 23 Jul 15. The plan as depicted by Paytm site reflects validity of 30 days (Valid till 23 Aug 15) wherein validity reflected on Reliance Netconnect site is 06 Aug 15. Kindly clarify the ambiguity. Regards Amit Sehrawat...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Comminictions - Balance cut

User
 fatin on Aug 1, 2015
i had 36 rs in my mobile then from 20-7-15 my balance starts cutting to 0 on 21-7-15.i was trying to complain for this but their support team always said that our system are updating i cant do anything now .every time this is the answer bt when i talk to their senior they told me i cant check for before 3 days i requested to help me but she dint and didnt refund my money....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Refund not done

User
 vidyashreep on Aug 1, 2015
My prepaid balance drop by almost 173 Rs on 28th July. I called customer care 198 and they told balance will be refunded in next 48 hours.but refund us not yet done. I called again then they are saying not able see status having system issue. Not even fileing compliment. Please look into this. This the 2nd time balance cut down in month. Very disappointed. Mobile no 9595658641...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Mobile tower in residential area

User
 paresh57 on Aug 1, 2015
We are from Mansarovar Building, Off M G road, Kandivali west, Mumbai 400067 and wish to raise our complain about your New mobile tower coming up in our opposite building called Husaini Bldg, Off M G road which is just 15 to 20 feet away across the road.. Your work is in progress but looking at the Health hazard to our occupants, we have lodged our complain to their Secretary and their trust committee to stop installation of the same..

If your company continue to go ahead in the installation, we will file litigation in the court of Law and get stay on the same..Kindly stop this till...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Delay in repairing Dongle (currently under warranty)

User
 bhatnagarshivam26 on Aug 1, 2015
I have submitted my Pro3 dongle (9373177645) at Shri Sai Communications, Chinchwad on Jul 2 and till now there is no response from this authorized service center. I contacted Reliance Appellate Authority several times but they are doing nothing to progress this case further. Below are the list of persons with whom I have interacted on 18602002011 which is Appellate authority contact number along with the interaction ID: Mujahid Khan: 4346391154 Sheetal Pnsare: 4349105185 Manisha Kamble: 4353290954 Ishrat: 4361731883 Ishrat: 4364307316 There were many other times I have called and...
Complaint comments Read comments [2] Complaint category Internet Services

Reliance Communications - Unauthorized service active

User
 nitin B agrawal on Aug 1, 2015
PL.note that today 01.08.2015 01.24 pm i recd. sms by IK-GTOLHO .; dear customer, POPULAR package is now active on your STB as per your choice.Please contact your operator for details.but i am not choice any package Pl.refund our balance.my mobil no.9827225375...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - My 3g Internet is Not working properly

User
 sudhirnishad on Aug 1, 2015
Dear Sir/Madam, I have been using a Reliance 3g sim to call and access internet for the one year through a Mobie device 7582, during the last week i have get very slow speed sites not open properly . I m tried using it in different computers, 3g phones, but It gives the same pathetic speed, I complained in the customer care but no help was received.. I am very upset with reliance 3g's service.. at first I used to recommend my friends to use it for its incredible speed, but now it's letting me down only.. I wish to Receive a positive response from RCOM n ask them to kindly fix it, my phone no....
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - VAS Service activited without any request

User
 Sudhir Shekhsaria on Aug 1, 2015
Madam/Dear sir, An amount of Rs 21 has been deducted from my reliance GSM mob no-9461485090 as VAS ADPAY GSM on 1st August 2015 while there is no any such service is activated on my number..Please refund my amount and deactivate the service immediately...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Share this page with others

Recently Discussed

1 hours 23 minutes ago
Reliance
Internet Not working
1 hours 29 minutes ago
Reliance Communications
Unwanted Calls
1 hours 30 minutes ago
Reliance GSM
Reliance gsm sim not activated even after 14 days of purchase
1 hours 33 minutes ago
Reliance Communications
Not able to access benefits of CDMA 949 Plan
1 hours 34 minutes ago
Reliance Communications Limited
Reliance Wi-Pod speed getting very slow