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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1-800-1003333 (Toll-free number)
 +91 22 3037 3333
 +91 22 3038 3333
 +91 22 3033 3333
Fax:+91 22 3038 8005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance Communications - Deactivation Not Done & I keep on Getting bills

User
 siddhant siddhant on May 27, 2015
Hello, I have already deactivate my number by paying outstanding amount of Rs1171 on 17/03/2015. They said that your connection will be terminated within 24-48 hours but I received the bill for next month then again I visited and they said some reliance staff visited your place before termination and you said him that you want to continue your service so we didn't deactivated but no one really came why I change my decision when I have requested them to close my account. They said ok we will terminate this month & you don't even have to pay for this bill generated. Now again this month that...
Complaint comments Read comments Complaint category Internet Services

Reliance Communications - reliance netconnect+ cancel

User
 n.boopathi on May 27, 2015
my data card no9382309635 it is very slow net so i canceled 10-4-2015 in green star communication mettupalayam i changed reliance pro 3 used date 11-4-2015 but 9382309635 not canceled please cancel data card 9382309635 further details contact green star communication i continue your service reliance pro 3...
Complaint comments Read comments Complaint category Internet Services

Reliance Communications Limited - about vas service related complaint

User
 paji on May 27, 2015
I want to know about which vast service is activated on my reliance number, and I also want to deactivate that vas service on my reliance mobile number. My reliance mobile number is 9322201658 And I also want to know tha activation mode and it's date and time of vas service...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - continous reducing balance without using any service

User
 sakshi Dadwal on May 27, 2015
Me and my brother from the day we using reliance sim card and services there was continous reducing balance without using any service. its now irritating that every time we recharge our balance and after that day balance start reducing and when we call them then they will give no response, sometimes they return back the amount, but form this contex i also wanna say that when we call then whats the use off it, calling to them also take charge. And not only me my friends also facing these problems. please response on this matter.we are not rich like amabani's people. thank you....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Harassment and mislead

User
 Abhishek jain on May 27, 2015
Dear Team, This is with reference to my complaint raised on 16th May 2015 - SR No. 233425011. Complaint: ​Submitted Name change papers along with sufficient supporting documents wrt id proofs on 2-May2-15. ​Name to be changed from Abhishek Jain to Priyanka BaidStore - PG CommunicationStore executive - Mr NaveenStore Manager - Was not availableVisited store again on 16-May-2015 and was very rudely informed by the store executive that he needs additional marriage certificate as proof. Do not really understand the concept of silently watching things around for 15 long days in case of...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Reliance datacard termination and billing dispute

User
 kvjayadev on May 27, 2015
Ref: Reliance data card connection (MDN # 9371120208) (CAF # 500004745116) 1. Termination request for above mentioned data card has been raised on 7th Feb 2015 under Service Request No. 229864362 as I have upgraded to Reliance Pro3 service for higher speed 2. Full and final settlement of above data card connection has been made on 25th Feb 2015 via online 3. But the connection was not disconnected on time and I continued receiving bill payment reminders. Hence I contacted customer care on 20th March to check the status of SR No 229864362. They quoted technical reasons and raised a new...
Complaint comments Read comments [1] Complaint category Broadband

Reliance GSM - My balanced detection and my complaint call is blocked customer

User
 aman831 on May 27, 2015
My balanced detection and my complaint call is blocked when ever i try to 198 call and talk to customer care but my call not connected without any services added my balanced detect in my account and i want to now reason? but my call not receive...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - complaint regarding the activation of VAS on my reliance no without permission

User
 rakeshroshanverma on May 27, 2015
sir without my permission i am subscribed for this VAS service by Reliance on my number, and Rs. 3+3 were deducted for this service from my balance..i am very irritated so Kindly refund all my money and stop this service immediately.my no is 7822050208 Thank You....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - unwanted bill after surrender postpaid sim

User
 Deepak Paramguru on May 27, 2015
Sir, With reference to your bill no 372183086471 and 372325356291 these are unvaluable bills that are send from your company . As I had already surrender my postpaid no with relationship no 200103142723 and my no is 9692066999 since august 2014 but till now I have received unexpected bills . I have complaint in your said customer care outlet fortune tower Bhubaneswar. But their response doesn't satisfied me. And I had also completed the formalities regarding your postpaid sim surrender but till now my security amount not be refund....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - I can't call to the customer care service..

User
 mith7 on May 26, 2015
The main complain is i can't call to customer care no.s like 198, *333 and others no. Every time i calling its saying me that roots are busy. My no is 7699909957 And the 2nd complain I recherged my no. with 95rs. which is a 3G recherge but my phn netwrk is very slow since last 2 days... Plz fix these problems...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Balance deductions unnecessarily

User
 neetum on May 26, 2015
To whomsoever it may concern this is to inform that my balance is getting deducted every now & then whenever I am recharging my mobile. I am not getting any support from customer care also. They keep on hold & don't support. Neetu Mishra Mobile Number: 9167673988...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance - balance deducted automatically

User
 pankss on May 26, 2015
My balance, which was Rs 90, was deducted to nil automatically without any information or justification. I found it on 23rd may morning. My number is 7859820697. Since then I tried several times calling to customer care but they never be reached. Only computerised voice keeps on coming. Exactly same thing was happened 10 days back where they dedkcted my Rs 111. This time Rs 90. Therefore I reauest you to kindly help remit my balance or give me explanation for deduction. Thanking you in Anticipation Pankaj Poria...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - Recharge of Rs.101/- not sucessfull

User
 garg sonia on May 26, 2015
I have get my recharge done of Rs.101/- on 04.05.2015.but my recharge is not successful as on this date.I have sent many mails to Reliance Customer care but i have not received any satisfactory reply from them.Please get this amount of Rs.101/- into My Reliance No. You are again requested to solve this issue asap....
Complaint comments Read comments Complaint category Telecommunications

Reliance GSM - PLAN BENEFIT NOT PROVIDED

User
 RAN gupta on May 26, 2015
DEAR SIR/MADAM, I HAD RECHARGE ONLINE MY GSM PHONE ON 22.05.2015 WITH 79 RUPEES AND THE BENIFIT OF SUCH PLAN IS NOT PROVIDED TILL 26.05.2015 FURTHER I WANT TO CONNECT AT 198, *333, 30333333 ND TOLL FREE NUMBER FROM 22.05.2015 TILL 26.05.2015 BUT I AM UNABLE TO SHARE MY PROBLEM WITH CUSTOMERCARE THIS IS MY WORST REPERENCE KINDLY PROVIDE BENEFIT TO ME OTHERWISE REFUND AMOUNT OF RS 79 IN MY ACCOUNT RANJIT 09555488253...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications Limited - Reliance Communications is Looting Customers And Nobody is Doing Anything About It.

User
 RahulJ Gupta on May 25, 2015
Reliance Communications is Looting Customers And Nobody is Doing Anything About It. Hello Sir, , My name is Rahul Gupta a reliance netconnect+ customer with datacard number : 9313409618 Delhi region. Since I had done my last recharge of Rs.797 I am continuously facing problems with my Internet connection . Since it is a 3G connection and i suppose to get 3.1 MBPS speed which is definitely not happening in my case, Its been days i am unable to use my reliance datacard due to poor or no connectivity most of the time . I have launched complaints regarding the same at reliance customer care but didn't...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Blocked the sms services with out any concern and not responding for complaints

User
 Sandy_b on May 25, 2015
I am unable to send sms from my phone. To activate this, i called customer care and gave a complaint to resolve this. I am calling them every day to get the status but each time they did not gave proper response and the way they respond is rash. They least bothered about customers. Again, we have only one service to give complaints is 198 . If we try to follow the instructions give by ivr and try to contact with support guy, finally ivr give response like, thanks for calling reliance and disconnect the call. What a worst serivce it is. It again waste of time and useless. Pleaese take proper action...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - There is no signal inside and outside of the house in village -Dularpur, Ps -Punpun, Po-Lakhanpur- Dist-Patna State-Bihar pin -804453

User
 avi raz on May 25, 2015
Ialready registerd a complaint reagarding network problem in my locality ( vill -Dularpur, Ps -Punpun, Po-Lakhanpur- Dist-Patna State-Bihar pin -804453) on this siteand my complaint id was 1048390 . But after few days more horrible situation arised we again not receving signal from 15-5-2015.Now we are not receving signal for half an hour in a day . We hardly receive signal on roof top I couldnot understand the reason of it becuase when signal comes in CDMA set signal strenth is full but at the same time there is no signal in GSM RELIANCE NUMBER.and some time its reverse situation is created.Another...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Unwanted SMS asking to subscribe for some packs

User
 tiger nair on May 25, 2015
My Reliance GSM mobile no is 7812098001. I am constantly receiving these messages from 516001662 "you have requested for tech contest subs pack for 30 days at rs:30.00 to confirm activation reply yes to this msg(tollfree) ". Daily I am getting many such messages. Please stop sending me this kind of message .I dont want any of the pack.Customer care is not picking up the phone.PLEASE kindly improve your customer care service...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - Dispute regarding Payment of Reliance CDMA Mobile 9304426402 for Rs.700 made through Paytm

User
 Raj_arff on May 25, 2015
I made a payment of Rs 700 against CDMA mobile no. 9304426402.I paid it through Paytm. Reliance communications says that they are unable to track the payment. Paytm says they checked with Reliance and that the Reliance customer care had provided a reference no. saying that they did receive a payment of 700 rs. However, Reliance has debarred my brother from making calls. They keep calling him fro payment and keep harassing by sending sms as well. I have attached the payment receipt. Below you can find the emails I have exchanged with Reliance and Paytm. Please help me in this matter. The...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance GSM - Balance deductions

User
 Hitendra Chaudhari on May 25, 2015
Hi, I am Ravindra Chaudhari, mobile no.-9021933981 Reliance GSM service provider. I have recharged of INR 70 on 24/05/2015 at 10:56 am & received message of full talktime. I have made few calls. But today afternoon on 25/05/2015 when I checked balance in my account there is only Rs 0.08. So I wanted to know that how reliance people deducted my money from my account. I have already registered for DND services. So why they deducted my main balance? when i called to 198 nobody is there to register my complain. So please register a case against reliance gsm service provider....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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