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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1-800-1003333 (Toll-free number)
 +91 22 3037 3333
 +91 22 3038 3333
 +91 22 3033 3333
Fax:+91 22 3038 8005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance Communications - About Miscommunication & Irresponsible behavior for resolving the issue

User
 sumangal.ent on May 24, 2015
Dear Sir, We have purchased Wifi dongle for Reliance Pro 3 from Mr Mohammed (Shri Sai asso, Bhavani Peth, Pune).The plan shown & actual received is far diiferent. Now both the company & the agency sold are not helping to resolve the issue. Following mail is marked to reliance on 25th april 2015, still not resolved the issue they are just saying they will resolve. Mail: The plan told had following features: Unlimited, uncapped internet at 14.7 Mbps (Practically 1-6 Mbps) Rs 3600 for dongle (Pro 3 device)+ 3 months free use After 3 months Rs 999+ ST per month for above data 5 devices connectivity When...
Complaint comments Read comments Complaint category Broadband

Reliance Communications - balance deduction from my reliance no

User
 Bhavna Sen on May 23, 2015
My no is 7828655863 and m facing problems of balance detection since last 10days and I have complained many time nd they tell me to activate dnd facility n also return my money. BT they did notnot start DND service n last 3day I m not able to contact from customer care and my all balance is detected .so plz return my all detact balance and plz start DND service so in future my balance will be save. Thanku...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Reliance Communications - many times my balance is getting less

User
 jay shankar pandey on May 23, 2015
my mobile no. 9863816890 1. my balance is getting less many times 2. date 21/5/15 one time ten rupees and three rupees 3. i contacted to the customer care but he said that it will not cut from today onwards and did not refund the money but 4. date 23/5/15 six rupees again get cutted. 5. my mobile phone is not able to contact with the customer care please check and solve immediately thank you...
Complaint comments Read comments [1] Complaint category Other

Reliance Communications - Fake plans and services offered

User
 ankit2329 on May 23, 2015
I have been using reliance number 9555101269 for last 6 months and didn't faced much issue before this scam happened from company. Sales team from Reliance called me up and offered that you can get a new sim as a privileged customer on paying 100rs. The plan they offered on new number was that Roaming would be free and inter calling on both numbers would be free with no limitations. I confirmed this again from the executive who came at my residence to deliver the sim. Again same thing was confirmed customer care team and they said yes inter calling is free as well as roaming. But when the bill...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Donot get full benifit even after recharge

User
 Avinash Garhwal on May 23, 2015
I recharged my reliance prepaid no 8302821675 by rs198 on 16 may 2015 according to company's 3G data plan and offer. I got 1 Gb 3G data but didn't got the offer data. I was told that the offer will be credited into your account within 3 days. After 3 days there was nothing like this. So I reported a complaint on 20 may 2015 at customer care and the executive said that the problem will be resolved in next one day. I waited for the next day but the result was same. So I tried to call again but I was blocked. So I tried call on 21 may 2015 by another number and the executive told again that the complaint...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - Reg : Reliance datacard charged amount for unused Data charge

User
 ramujeya21 on May 23, 2015
i have purchase reliance datacard with Plan(unlimited -5 GB, post 5GB(144kbps)). at april 2015 i had faced issue while connecting. at the time i called frequently to customer support and ask that the issue. but they dont consider as a complaint because of their internal issue..and i submit the datacard to service center. but they now called me to pay entire amount for data usage without wavering.. i have mentally disappointed with the reliance service and they didnt response to a costomer....
Complaint comments Read comments [1] Complaint category Computer Hardware

Reliance Communications - complaint on 797 truly unlimited plan

User
 Gopinath.GJ on May 23, 2015
my reliance datacard number is 9380223575. I recharged my datacard with 797 truly unlimited plan on 11-05-2015. i got HSD speed till 10Gb only after that i couldn't connect with HSD mode when tried using hybrid mode i am not getting speed not more than 10Kbps. I am experiencing this problem for the past 1 week. Kindly resolve this issue asap....
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - AMOUNT DEBITED BUT NOT RECHARGED

User
 gangamanohar9@gmail.com on May 23, 2015
Dear sir, This is to inform that i have recharged my prepaid Reliance GSM bearing Mobile No 7306333379 through RCOM official web site. It was surprise that i have paid Rs 107/- from my netbanking but recharge not happened. Please find the screenshot for my debit Rs107 towards mobile recharge. Hence request you to either refund or recharge my above said number. Regards Ganga Manohar Kondri Mobile 8099698555 email id gangamanohar9@gmail.com...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Give Flash messages and cut Balances

User
 shyam965 on May 23, 2015
Give SCREEN Flash messages and cut Balances, OK switch is a common switch and if something is on screen, then each customer first press OK without reading, because so many customer can’t’ be not read English, they do not know what is this. If PRESS OK the RELINCE CO. CUT Rs.3 and more. And they have so many, This type of cheating. Please CLOSE the same. And no facility of customer care executive on 198 by voice call....
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance GSM - Unnecessary balance debit

User
 Abhinav Ghilotia on May 22, 2015
I am reliance gsm user but often it happens that the balance of my mobile has been reduced and on enquiry from customer care, but no response from there. Two times my balance has been debited. 1st on 22/05/2015 before debit I have about Rs.47 and after debit Rs.26. 2nd on 23/05/2015 Rs. 20 has been debited without any request of service activation...
Complaint comments Read comments [1] Complaint category Other

Reliance Communications - Control Issues: [Action Req]- Nine Times Incorrect Balance Deduction

User
 sanket330 on May 22, 2015
I am again writing with regards to the incorrect balance deduction hat was made yesterday on 22nd May. I have 799 unlimited plan and with 30 mins aviabale to call on other network 20 rupees were deducted from the main balance. I called the customer care and reported when 5 rupeees was deducted. Again whole day i faced the balance dedcution issue and reached upto 20 rupees and i had to stop calling. I don't understand whats the use of customer recharging with this pack if he cannot make use of it. On the top your company has severe control issues and follow illegal practices of makinf money....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - regarding my talk time

User
 kks8010 on May 22, 2015
Dear sir/mam, i have recharge my reliane Gsm no 9015834754 on 21/05/2015 with 36 rupees and it was an offer from company that i'll get 50 rupees talk time but i got nothing.. i'm not able to talk to customer care. please help me out to get my balance....
Complaint comments Read comments [1] Complaint category Other

Reliance Communications - unnecessary deduction of 51 rs from my mobile no. 9827119327

User
 amit kotwani on May 22, 2015
I got a data plan activation request in my non smart phone in which I am using my reliance gsm sim, and suddenly 51 rs has been deducted from my account. I haven't called neither sent any sms to the customer care for such activation. I want my deducted amount back immediately....
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - un ethical deduction of the amount

User
 ronak05 on May 22, 2015
My no is 9699247199. My net pack validity is supposed to be till today midnight but reliance gsm deducted my money 55 rs from main balance unethically. its been 3 hours i have been trying to call 198. i have not been given any solution. They keep u waiting saying they are coonnecting to senior. I want my refund. Plus the mental suffering. & the business that i have lost due to this....
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - Lewd calls from +91-9692949499

User
 PoetVogon on May 22, 2015
Hi, I don't have a complaint against Reliance Communications but against one of their subscriber who has been making lewd calls to my wife for well over a week now. The caller threatens to distribute her number to in order to harass her. I had called him to explain that I will lodge a complaint with the police but it didn't make him stop. I request the Reliance Communication staff to help me in this matter....
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications Limited - About Recharge

User
 viky42you on May 22, 2015
Dear Sir/Madam I recharged my mob(7827088085) on date 21/05/2015 Rs 36. But I did not get the recharge value. I called the customer care and talke to mrs Nazia . She told me that there was no any recharge offer on Rs 36 in your mobile. Before recharging my mob I checked on *121# and viewed this offer on 21/05/2015. Please do action. Thanks Name: Vikrant Kumar Address: vill+po= kab Bihar Mob;7827088085(Reliance Gsm)...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - Regarding mobile bill

User
 sumit51 on May 22, 2015
Dear Sir, I Sumit Kumar Sinha, Mob no.9334517128 is your regular subscriber but fron previous some month i always face a problem because of generate bill amount because of that i contact with your constomer executive usha on 15/04/15 she give me a number on that number i connect with your secreteriat officer Manish Sinha on 15/04/15 at 02:16 p.m by indian time.On that day he accept that "ok sir my company has charged you more amount because your 1 GB DATA PACK is activated on your no. but you have deactive this data pack according to our record but because of some technical problem this pack...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - deduct money for 6- 7 Month

User
 Kmurari on May 22, 2015
Mera Mob No:9334269745 hai or is me 6- 7 Month se koi service pack activate hai me her month ise off kerata hu or ye her mont h pher se renual ho ja raha hai me kya kru or custemer care nahi thick ker pa raha hai Me complane keru to kaha ... Krishna Murari...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Reliance GSM Wrong Charge

User
 Amit Jain Renwal on May 22, 2015
Relaince GSM Deducted wrong charges as VAS charge i have made many complaint but you deduct many time. i call to customer care but you don't response My Mobile n. 7737211410 please refund the all wrong charge amount other wise i will go to consumer court...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - Reliance Broadband not giving refund of 1001 Rs and not responding to queries

User
 Ram Ch on May 22, 2015
Reliance Broadband Subscriber ID 386665502181 Reliance broadband said they will issue a refund of ( postpaid deposit )1001 Rs by April 15 after I opted for disconnection of broadband due to pathetic service. I lodged complaint to disconnect service on February 4. But they forced me to pay bills till March. They took 60 days to disconnect when their SLA was 15 days to diconnect. I sent atleast 4 reminder emails after April 15 asking for refund status. They simply are ignoring. If I call their customer care number - waiting time is 15 minutes.( obviously - customer care will be always busy due...
Complaint comments Read comments [1] Complaint category Broadband

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