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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1-800-1003333 (Toll-free number)
 +91 22 3037 3333
 +91 22 3038 3333
 +91 22 3033 3333
Fax:+91 22 3038 8005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance Communications - phone not working currently resolve complaint register

User
 mahesh matolia on Jun 30, 2015
hello sir. we have connection of Reliance communications this phone currently not working no.3027329. regards mahesh matolia Deepanjali Prints. B-2, 3019, Regent Market, near Ambaji Market, Ring Road, Surat 395011...
Complaint comments Read comments Complaint category Telecommunications

Reliance Communications - Not activating Roaming Pack

User
 Himanshu4202 on Jun 30, 2015
Dear Sir, This is Himanshu Lashkari, I am writing this to you for complaint regarding not Providing service of "Roaming Pack - 26". I have done recharge of 26 Rs. to my two mobile Nos, to activate Roaming pack. I came to know regarding this roaming pack from your Promotional offer Poster at Retailer. Mobile Nos. are as under 9099794073 9327251536 But, I did not get activation of Roaming Pack. As I have already spoke to your Customer care Executive, their concern officer and Finally in Appellate Authority. I get the same response, "We don't have any recharge option of Rs. 26 for...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Reliance Communications - I HAVE PAY BILL FOR 3 MONTH ADVANCE RENTAL PLAN FOR DATA CARD BUT THEY TOLD ME PAY BILL

User
 SHAHBHAUMIK on Jun 30, 2015
MY PLAN IS "ADVANCE RENTAL PLAN" AND I HAVE ALL READY PAY RS 1400 20.05.2015 I HAVE RECEIPT ON EMAIL PAY BILL OF 23-05-2015 AGAINST MY ADVANCE RENTAL PLAN. MY PLAN LAST DATE IS 21.05.2015 AND YOUR CUSTOMER OUTLET BARODA LOCATION REQUEST DRAWN IN 22.05.2015 TOLD YOUR CUSTOMER CARE DEPARTMENT AND TOLD ME TODAY MY PLAN ACTIVATED 02.06.2015 HOW IS THIS POSSIBLE. I HAVE ALL READY PAY BILL ON TIME TO TIME AND THIS BILL TODAY SENT AFTER I HAVE TALK TO CUSTOMER CARE I HAVE NO BILL FOR MAY MONTH AFTER THEY SEND BILL AND SAY DUPLICATE BILL. RESOLVE THIS MATTER URGENT......
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Recharge failed

User
 Ankit Sonthalia on Jun 30, 2015
I did an online recharge via freecharge on 29-06-2015, 7.15 pm on my reliance GSM number 805120307. Recharge was successful there and balance was deducted but it failed in my sim connection and I received a message from reliance on my phone that we cannot process your request but balance was deducted, please check...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Post paid Relaince 3 No - 9396844352

User
 Divya Ennaganthi on Jun 30, 2015
Hi, My Reliance internet data card is misplaced on 21/03/2015. So tried contacting the customers ervice in madhapur, kondapur & chandanagar branch. Finally after visiting once again the kondapur branch said that i shud contact the customer care on phone not the branches to stop the services of teh data card. Finally the customer care people lodged few complaints and said they wud waiver any at pending for the delay due to branches miscommunication in delay of reporting. Asked me to pay the outstanding amt of 673.04. I paid teh amt immediately called the customer care again.so said in...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Reliance Communications - unlimited pack not work

User
 ajeet2014 on Jun 29, 2015
Sir/Madam I am ajeet yadav . my cell no. is 9098277740. I have e-recharged 69 rupees R To R unlimited calling pack on 26-06-2015 with 4+1 days validity(1 day extra validity, offer given by telecom company and i have also received offer message). It means my pack work on 26-06-2015 to 29-06-2015 + 30-06-2015. But till day my unlimited pack not work and my balance also deducted by telecom company. please solve my problem thanks, ajeet yadav 9098277740...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Unnecessary deduction on the name of VAS Service

User
 Ashkachum on Jun 29, 2015
There has been a deduction of Rs.8 from my balance on number (8882005060) on the name of VAS Service. I checked using the number 155223 (STOP) and it confirmed me that I'm not subscribed to any VAS Packs. These were two deductions: 25/06/2015 (Rs.3- VAS USSD Service) and 30/06/2015 (Rs.5- ShotFormatsGSM). I want the amount to be credited back to my total balance ASAP!...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance - slow inernet in 3g data packs

User
 Mukut Gogoi on Jun 29, 2015
I have been using reliance for past couple of months, and I was happy with its services as it had been providing good 3g internet speed at low cost. But last month i went for the 3g data pack of Rs255 which gives 2gb 3g data from then on my internet speed has gone down tremendously even now after changing my 3g data pack the issue is not solved. So i would be grateful if you looked ino this matter ASAP. My reliance phone number is 9508737795. My alternate number is 9436048022...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications Limited - Getting problem in Net Connection

User
 rakeshkmishra on Jun 29, 2015
Log bolte hai ki patthar me pani dalo to patther bhi bhagwaan ban sun lete hai ye Reliance wale only payment k liye call karte hai. this is the 9th or 10th complain but no one has contact me till now. I don't know what will be the action for this complain. my reliance broad band number: 9373811521. If any one interested and have time plz contact me my number: 9730206216...
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications - cheated for converting postpaid from prepaid

User
 peeyush_oxford@yahoo.com on Jun 29, 2015
Dear all I am your customer since 2007 and got many offers from different telecom for better plan and shifting but I never did that. Recently I got the call for converting my number to postpaid from prepaid and I agreed for that. One executive came for collecting the document and money and I handed over my pan card copy and 200 rupees to him.I told him to hold my application because I was traveling my native and he was not sure for roaming charges.Once I am back Itried calling that number and same is coming disconnected temporary. I called your 198 number on 20/06/2015 and got more irresponsible...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

reliance comminictions - After MNP incoming is not working

User
 nishi.823 on Jun 29, 2015
hi, My Self is Nishikant Vishwakarma My number is 8797879771 i have applied MNP Airtel to Reliance GSM on Dated 21/06/2015 Reliance activated on 2705/2015. but all incoming call is not working. Outgoing call is going on. several times i give the complaints to Reliance CC. but Reliance CC told that Technical problem. Still My problem is not solved. Kindly solve the problem Nishikant Vishwakarma 9608880005 9801826175...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Cheated 84 data net recharge(Deduct 900 mb data without any information), complain no - 234891613

User
 Md noor ali on Jun 29, 2015
I have recharged the Data pack of internat on 19th June'15 with 84 Rs. When I have recharged Its validity mention as below Validity for -10 days Free Data - 1 GB. But deduct the 900 MB on 26th '15 . I have given the complain but have not return the data. They are giving the wrong information to me. Complain number - 234891613 They are cheating me . Please return my balance. Person name - Jeetan singh giving the wrong information....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Reliance Telecommunication cheated me

User
 khalidzzzzz on Jun 29, 2015
I approached Dar Telecom Anchidora Anantnag KAshmir for a sim card of Reliance Service providers, and I asked for the Vanity Number and in return I was given the sim bearing number +91-9018843210, and I paid an amount of Rs; 300 as Vanity charges. On 23rd of June 2015, the sim card was activated after full activation process. That after activation I received calls from various Reliance numbers regarding misuse of the number, while still I have not make a single outgoing call from the number and even I have not recharged it yet. From almost every number is claiming you are misusing your cell number...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Reliance Communications - 8 years old number issued to someone

User
 Maaniii on Jun 29, 2015
I have given multiple complaints for my number +91- 80100075573, and submitted my id also, then still my number got activated to someone else. many times i have visited and called outlets. they assured this number will be activated on my sim again. but its very bad and not right to make false promises like this. This is my business number and contact shared with international clients also. I need my number back because its very important...
Complaint comments Read comments [2] Complaint category Telecommunications

RCOM - deduction of rs 30 on vas

User
 devyanik83 on Jun 28, 2015
dear Sir, I rec. a call from your side and after disconnecting it a message came stating Amount charged for VAS one97stalk DP RS. 30 for which I haven't asked in my phone no value added services are activated. So please refund the amount as soon as possible. 9314218654...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - reliance netconnect not working in HSD mode

User
 Diana Stark on Jun 28, 2015
I have a Reliance 3 modem. 3 days ago (26 june 2015), i have recharged it with Rs.999 unlimited pack with 12 gb usage with 3.1 Mbps speed and after that it would switch to 230 kbps speed. it was always like that. but after this recharge, it did not work that way. it doesn't work with HSD mode, only works with hybrid and hx1 mode at very low speed. only for the speed I recharge with Rs.999 but i really lost my patience because of the slow net connection. it's been 3 days. i did this for my studies to collect the materials. please do something on this. my modem number is 8595175785. my email id...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance - Regarding loss of sim card

User
 Raunaq Mukherjee on Jun 28, 2015
Dear Sir/Madam, I Raunak Mukherjee, a regular customer of your mobile network service lost my Samsung mobile phone today at about 9:30pm to 9:35pm near Mayur Vihar Extension. If you kindly block my sim card with registered number 9015229635(Delhi/NCR) and 8100342558(Kolkata), then I would be highly obliged. Thank you, Yours' Sincerely Raunak Mukherjee...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Reliance Communications - not customer friendly service

User
 Rajjooo7 on Jun 28, 2015
Today rs.100 balance got debited. So I called 198 after a long queue got connected to suresh, he took 8mins to understand my query and then repeated the same version of solutions for next 10 mins. Then line was transferred to his tl santosh who took 6 mins to receive the call but didn't had any idea about my query. Again after knowing the problem he started repeating the same solution. There not isd call made from my cell....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Reliance Communications - 177 internet pack deducting data for fb and whatsapp

User
 Samir Prasad on Jun 28, 2015
In reliance 177 pack, it is mentioned that fb, whatsapp and twitter is free. can you confirm on this?Also let me confirm on below queries 1)Fb streaming videos are free or not?fb posts has many videos..if we stream it in fb data balance is deducted or not 2) Is there any data deduction for downloading any videos through whatsapp 3)if my data balance is zero...will i be able to surf fb and whatsapp during my recharge period Can you let me know on the above queries ASAP...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - No Postpaid Service Customer Care

User
 aryachirag on Jun 28, 2015
The number advertised on the website for postpaid customer service always gets directed to prepaid services. Those reps will never speak to you and have no information on how to reach postpaid service. The communication centre is horrible and there is no way I can reach out to any customer service. I have been a customer since 2 years and I am traveling to United States and just want to forward my number. It is impossible to do it with Reliance Communicatios...
Complaint comments Read comments [1] Complaint category Telecommunications

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