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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1-800-1003333 (Toll-free number)
 +91 22 3037 3333
 +91 22 3038 3333
 +91 22 3033 3333
Fax:+91 22 3038 8005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance Communications - Regarding Disconnection of data card connection

User
 senthil_grs on Mar 27, 2015
I have been using Reliance data card for more than 3 years. In recent 6 months I was not happy with the connection speed and at emergency situations I could not connect to my office/client network with the poor connection. i.e, speed is not even crossing 100 KBPS though it was 3.1 MBPS kit my . So, I registered complaint through call center during mid of March 2015 but the issue could not fixed. So, I decided to disconnect the data card connection but they are not accepting the request through phone call and they have been insisting me to visit the nearest Reliance store for disconnection formalities....
Complaint comments Read comments Complaint category Broadband

Reliance Communications - bad behaves & miss guide by worst sirvice

User
 Samsung Mondal on Mar 27, 2015
I'm soumya mondal from bardhaman .w.b. I got a postpaid connection last monday...no. Is - 8101182002. In my home location all time tower is only 1 in postpaid bt i also hav a prepaid no.. Dere is full tower all tym...i did't know wats da problem. 2 nd matter is in my postpaid no...out going / incoming call are resticted all time...from da 1st day. Wats da problem sir...plzzz resolve ... I will be very thankfull......
Complaint comments Read comments Complaint category Business & Finances

Reliance Communications - 1400 MB less data as per given Offer on RC 177/-

User
 ilu078 on Mar 27, 2015
I would like to tell you that I got few messages of Jadoo Offer that on Recharge of 177/- I'll get 1GB + 1GB 3G data but when I recharged on my No. 9015174737 I got only 600 MB which is straight away false against the Offer stated in the message. I have attached the image of the offer which I got and please recredit remaining 1400 MB 3G data as per your Offer. Kindly do the needful and look up into the matter and recredit my balance soon....
Complaint comments Read comments Complaint category Telecommunications

Reliance Communications - std calling card deactivated without information

User
 myjohnsun on Mar 27, 2015
Dear sir, I have been using Reliance std calling card for many years. But recently the service was cut abruptly without any information and I had few hundreds balance too in my std calling card account. Tried to call customer care and its not connecting properly and no proper response and avoiding my calls. My mobile no is 9381 717273 post paid connection. my mail id is myjohnsun@gmail.com Kindly help me in this regard, Johnson Chennai...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Deactivate my prepaid no. 9017888889

User
 Dineshgrover on Mar 27, 2015
Dear Sir Plz help to reactive my reliance no. its has been deact i m using this no. from last 5 year Reliance mobile no 9017888889 Dinesh Grover its my business no. its disconnected without any intimate to me .plz help to active it if its not active again i will in more loss in business i would requested you to plz reactive it. my alt no 9034099323...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - REGULAR WRONG DEDUCTION OF MY BALANCE FROM CDMA MOB NUMBER 7428462579

User
 Nitesh10 on Mar 27, 2015
Dear Sir. I recharged of 30 INR dated 24/03/2015 and 50 INR dated 26/03/2015 on my CDMA mobile no. 7428462579. My both balances has been deducted wrongly. After a long try on customer care no. 198, Today I contacted and told to your representative name Mr. Swatantra. He confirmed me that I will get my all wrongly deducted balances very soon, In spite of that once again my balances has been wrongly deducted. I have not subscribed any service on my mobile. I am fail to re-communicate on 198. Right now I am confused about the refund of my all wrongly deducted balances. I am requesting for...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - promo offer not given

User
 vickybhutani on Mar 27, 2015
Dear sir/ madam I bought ZTE n919d smartphone from ebay which was delivered to me on 19th March I inserted my cdma sim with mobile no 9311557457 in it. But no data was given to me. I called up 180030008989 they told me to charge with 13 rs I did the same still no data benefits were provided to me. I was given complaint no 231343516. I called up again now they told me mine is prepaid no they can't help me, I called up 198 no help still. I called up today 180030008989 they told me my offer is activated on my sim 9311557457‎ on 25th march. But still i'm not able to use the benefits‎. Plz...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance GSM - Same Issue Arises deducting main balance continuously for internet data usages.

User
 hem7390 on Mar 27, 2015
I had same issue earlyer in last month its solved at that time but the same issue arrises again. Issue: My internet pack is active but after using internet my free internet data remains same and my main balance deducting. i have contact lots of times to reliance customer care but still my issue will not solve. please help me. I want my money refund and solving that issue ASAP. Reliance no: 9021088910 Vinod Dhadiwal Nashik Road. Mob: 9021088910....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Recharge date 22/03/2015 Rs, 210 & 68 but till date no Received Balance(call customer care but not any solve my problem)

User
 salauddin.khan on Mar 27, 2015
My self md salaudin & my mobile no 8468084451. date 22/03/2015 Recharge Easy RS. 210 full talk time & tariff power Rs. 68...till date not Received recharge amount. i will contect reliance customer care...4 times...customer care reply call after 30 miniute...call after 30 miniute. try for contect customer care but my number not forward customer care executive...i am tired reliance com customer care service... Plz return my amount or sent my Balance RS. 210+68 Thanks Md salaludin 8468084451...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Reliance Communications - worst services to the client [Resolved]

User
 Darshana Totlani on Mar 26, 2015
You are providing the worst services to the clients. After listening to 3 times for 11 minutes your IVR I was unable to reach your service executive. My recharge was done by mistaken. Hence wanted to payout that balance to bank account again. My details are:9320170580 Name: Vijay Totlani DOB: 14-02-1966. I want to undo that amount to my account again of my last recharge of Rs. 85. Kindly refund with an immediate effect Recahrge details: Recharge of Rs. 85 for 9320170580. Using freecharge app and transaction from sbi account. Kindly refund....
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance CDMA - wrongly deducted my account

User
 prem nath kumar on Mar 26, 2015
Sir I had recharged my cdma reliance mobile. Without my using all amount they deducted. When approached to his toll free number 198. They don't want to help. Sir this is a very sadfull without using that one all the amount deducted. Plz help...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Security and Advnace Against Not Refunded

User
 rajeshkumarsir on Mar 26, 2015
Some day before i wrote an issue here on this site as below I change my one of my postpaid connection (8102611461)to Airtel, Due to request rejection a guy at web world said me to deposit advance amount equal to a bill that will be refunded with security deposit by cheque. But after 5 month it is not refunded, One month ago I wrote to customer care they also said to me it will be refunded in next 3 days, but still waiting for refund.My Mobile alternet number is 9835446304 After the above post i got call from Reliance and they told me the above mentioned number is not in your name and was...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Reliance Communications - sudden stop of services

User
 Manish2912 on Mar 26, 2015
Sir, i am using reliance Internet connection. my network number is 9798179805. Since tomorrrow my net connections was not working and I recharged my number on 08 Marchi 2015 of Rs.147 and I got 3 Gb 2G data and a validity of 30 days but now it is showing that I don't have any data balance on 25/03/2015. How can it be possible and I don't have used the entire data which i was given..And my account balance was also deducted. So Please take necessary action and try to solve the problem as soon as possible. Thanking you, with regards, Manish...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - khas offer not given

User
 anjanipriya1 on Mar 26, 2015
A message of khas offer (150/- ke e-recharge par Rs. 195 ka talktime) was sent on my mobile no. 9662407117 on 20/03/2015 which I got recharged on the same date. But the benefits of the offer was not given for which I had complained the in the Reliance Customer Centre, Vadodara (request no. 231355493) on 21.03.2015. I had also dialed '198' hundreds of times but no communication took place until on 22nd or 23rd of March, 2015 if I can remember which promised me to resolve the problem within 3 hrs. But till date no solution has been given. I am sorry to say that this problem has occured several...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - not getting recharge offer

User
 vinidoll on Mar 26, 2015
I made rs 36 recharge for std calls on my phone number 9024276630 26thmarch 2015 according to which std calls are charged 30ps per min but instead of doing this recharge I m charged 64 ps per min for every std call .and this technical mistake is being happening third time in a month .I want a detail resolution of this problem as soon as possible .calland my money back...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - already compliant given on dt.09.03.2015

User
 Atul Patel Nexus on Mar 26, 2015
Our phone no. 079-32908200 complaint registered on dt. 09.03.2015 on 198 comp. no. 230943283 even after given 4- 5 times reminder problems not resolved of the adepter problem as well some of keys of instrument not working Pl solve it immediately Alternative cont no is +9909967215 Regards, Atul Patel...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Reliance Communications - Network connectivity

User
 scagarwaldfc on Mar 26, 2015
I am using reliance cdma post paid no 9310321221 form last 8 years. Now i am facing network connectivity problem from last one month and customer service of reliance is very poor. You are requested to take necessary action immediately. With regards s c agarwal 3410 GF Mahindra Park Rani Bagh Delhi-110034 (m)9310414151 email scagarwaldfc@gmail.com...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Netconnect - HSD network (Reliance 3 network) not coming for last 1 month.

User
 akhera2001 on Mar 25, 2015
Hello, I am completely dissatisfied with Reliance Customer Care. My complaint no. (with Reliance) is 229177335 and I am unable to connect to HSD network (Reliance 3 network) for > 1 month. Customer care call centre always reply the same crap that their network experts team is looking into it and it would be resolved very soon. Is there any legal way to get this done or at least force Reliance Communications to take their worst Reliance 3 prepaid data card (as there is no use of that piece of shit if I can't connect using it) and pay me my money. Please help....
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - internet speed is too slow

User
 Praful_92 on Mar 25, 2015
My mobile number is 7858009367. I am from Patna. In my area internet speed is too low in H+ Network. Maximum browseing speed is 1K/s. And also facing week k network problems. So please resolve my problem . I face this problem from long time. My area pin is 800023....
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Reliance broadband connection problem

User
 K S N Nair on Mar 25, 2015
I had recharged my mobile number 9199245031 (phone samsung galaxy tab-4) with net-pack worth Rs177/- on 16-03-2015. But I am unable to connect the inter-net. The matter was brought to the notice of customer care. The problem was sorted out immediately on 23-03-2015. The same problem occurred from the next day. Today again I contacted the customer care but the person named Ashim talked in a very rude and hurting manner. I feel a person appointed for this work need to keep patience and sort out the problems. My problem is not sorted out . Kindly look in to the matter and resolve the problem as early...
Complaint comments Read comments [1] Complaint category Internet Services

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