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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1-800-1003333 (Toll-free number)
 +91 22 3037 3333
 +91 22 3038 3333
 +91 22 3033 3333
Fax:+91 22 3038 8005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance Communications - WRONGLY DEDUCTED MY BALANCE BY RELIACNE

User
 Deepak gagrani on Mar 29, 2015
DEAR TEAM KINDLY HELP, ON DATED :- 20/03/15 RELINACE COMMUNICATION WRONGLY DEDUCTED MY MOBILE BALANCE ALMOST RS 155/- I HAVE REGISTRED THE COMPLAIN ON DATED :- 21/03/15 & AFTER THAT I HAVE RECD THE MESSAGE FROM RELIANCE COMPANY & MESSAGE TEXT WAS WE HAVE REGISTERED YOUR COMPLIAN AGINST NO. :- 231349238 BUT TILL TODAY I HAVE NOT BEEN RECEIVING THE RESOLUTION FOR LAST 8 DAYS, SO MANY TIME I HAVE CONTACT WITH CUSTMORE CARE & COMPANY APPLICAINT CENTER BUT NOT ARE GIVING ME RESPONSE & EVERBODY WERE SAID WAIT FOR 2 DAYS. THEY WERE GIVING ME TWO INTERACTION NUMBER ALSO :- 4258961938...
Complaint comments Read comments Complaint category Telecommunications

Reliance Communications - Deduction of balance and cannot talk any customer care executive

User
 Mannsaini on Mar 29, 2015
my no. is 7307846577 my balance deducted from my account, yesterday was 71 rs in my account but in 1 min international call my all balance come nill and one more complaint from my side is tht i will recharged my number with net pack of 177 3G in which the plan is unlimited facebook or whatsapp and 1gb data but on using facebook or whatsapp my data is deducted I m unable to talk any customer care executive... I will call on ur customer care no 198 or *333 but I will not talk to any of ur customer executive even my balance is deducted... & one more complaint from my end is tht I m unable...
Complaint comments Read comments [1] Complaint category Other

Reliance Communications - no network from last few days

User
 hansika sharma on Mar 29, 2015
I RAJIV SHARMA R/O 91-92 VIPIN GARDEN DWARKA MORE METRO PILLAR NO-798 UTTAM NAGAR NEW DELHI-110059. YOU KNOW I AM SPINE INJURY PATIENT FACING VERY SERIOUS PROBLEM BY YOUR SIDE OF NO NETWORK IN OUR AREA FROM LAST 7-8 DAYS. I AM SUFFERING FROM SPINE INJURY AND UNABLE TO MOVE ANYWHERE FOR MY PROBLEMS. MY ALL NUMBERS ARE NOT WORKING DUE TO NETWORK PROBLEM. PLEASE TAKE STEICT ACTION AGAINST CONCERN DEPARTMENT. MY NO- ARE GIVEN BELOW 9350833405 / 9555244454 / 9312221312 / 9311699895 ALL NUMBERS UNABLE TO CALL 225-226- AND CUST-CARE 198-333.PLEASE DO NEEDFUL AS SOON AS POSSIBLE. RAJIV SHARMA...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Reliance Communications - Regarding Bill payments

User
 ilaya81 on Mar 28, 2015
Dear Sir, This Is Ilayaraja T .I am Using Reliance broad Band for long time, and Facing the speed issue problem and my number this is my mobile no 7811991633 .I have lost this number on dec 2014 .That time i requested the reliance people to terminate the connection and i cleared my bill every thing .and i still i havenot received any duplicate sim in my name for that number . They on very next month reliance communication asked me to pay the bill of Rs .4732 for the useage of data .I asked them the details of usage, Still i say i will pay the bill .Only if they provide the details of usage .After...
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications - Use of prepaid data card Expires before due date

User
 arulgilbert on Mar 28, 2015
Dear Sir, When I pay Rs449/- I am able to use the inter net for full one month on a regular basis.But last month it expire within 20 days.Now only two days back I have renewed my data card with Rs449/- a message has propped up saying my GP is very low I suspect some one may be hacking into my computer.Kindly help.I have also change the email password recently for safety....
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Frustrated Reliance Customer, Annoying messages, Bal deductions and what not............

User
 Freaked out Customer on Mar 28, 2015
My num: 8101037150 I have got this message about 6 times since yesterday and my money has been deducted many times. ""You have requested for TecShayaari pack for 30 days at rs 30 pm" Reliance customer care not picking calls and if they do they speak in bengali and there isnt any option for hindi/english. Common people.. Are you nuts?? who will ask for Shayari pack in these times?? Such messages are annoying. and For God sake stop that long automated message whenever we are trying to call someone"Your prepaid acc bal is 19.34..bla bla, recharge soon to avoid suspension of your account" You...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Regarding Disconnection of data card connection

User
 senthil_grs on Mar 27, 2015
I have been using Reliance data card for more than 3 years. In recent 6 months I was not happy with the connection speed and at emergency situations I could not connect to my office/client network with the poor connection. i.e, speed is not even crossing 100 KBPS though it was 3.1 MBPS kit my . So, I registered complaint through call center during mid of March 2015 but the issue could not fixed. So, I decided to disconnect the data card connection but they are not accepting the request through phone call and they have been insisting me to visit the nearest Reliance store for disconnection formalities....
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications - bad behaves & miss guide by worst sirvice

User
 Samsung Mondal on Mar 27, 2015
I'm soumya mondal from bardhaman .w.b. I got a postpaid connection last monday...no. Is - 8101182002. In my home location all time tower is only 1 in postpaid bt i also hav a prepaid no.. Dere is full tower all tym...i did't know wats da problem. 2 nd matter is in my postpaid no...out going / incoming call are resticted all time...from da 1st day. Wats da problem sir...plzzz resolve ... I will be very thankfull......
Complaint comments Read comments Complaint category Business & Finances

Reliance Communications - 1400 MB less data as per given Offer on RC 177/-

User
 ilu078 on Mar 27, 2015
I would like to tell you that I got few messages of Jadoo Offer that on Recharge of 177/- I'll get 1GB + 1GB 3G data but when I recharged on my No. 9015174737 I got only 600 MB which is straight away false against the Offer stated in the message. I have attached the image of the offer which I got and please recredit remaining 1400 MB 3G data as per your Offer. Kindly do the needful and look up into the matter and recredit my balance soon....
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - std calling card deactivated without information

User
 myjohnsun on Mar 27, 2015
Dear sir, I have been using Reliance std calling card for many years. But recently the service was cut abruptly without any information and I had few hundreds balance too in my std calling card account. Tried to call customer care and its not connecting properly and no proper response and avoiding my calls. My mobile no is 9381 717273 post paid connection. my mail id is myjohnsun@gmail.com Kindly help me in this regard, Johnson Chennai...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - Deactivate my prepaid no. 9017888889

User
 Dineshgrover on Mar 27, 2015
Dear Sir Plz help to reactive my reliance no. its has been deact i m using this no. from last 5 year Reliance mobile no 9017888889 Dinesh Grover its my business no. its disconnected without any intimate to me .plz help to active it if its not active again i will in more loss in business i would requested you to plz reactive it. my alt no 9034099323...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - REGULAR WRONG DEDUCTION OF MY BALANCE FROM CDMA MOB NUMBER 7428462579

User
 Nitesh10 on Mar 27, 2015
Dear Sir. I recharged of 30 INR dated 24/03/2015 and 50 INR dated 26/03/2015 on my CDMA mobile no. 7428462579. My both balances has been deducted wrongly. After a long try on customer care no. 198, Today I contacted and told to your representative name Mr. Swatantra. He confirmed me that I will get my all wrongly deducted balances very soon, In spite of that once again my balances has been wrongly deducted. I have not subscribed any service on my mobile. I am fail to re-communicate on 198. Right now I am confused about the refund of my all wrongly deducted balances. I am requesting for...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - promo offer not given

User
 vickybhutani on Mar 27, 2015
Dear sir/ madam I bought ZTE n919d smartphone from ebay which was delivered to me on 19th March I inserted my cdma sim with mobile no 9311557457 in it. But no data was given to me. I called up 180030008989 they told me to charge with 13 rs I did the same still no data benefits were provided to me. I was given complaint no 231343516. I called up again now they told me mine is prepaid no they can't help me, I called up 198 no help still. I called up today 180030008989 they told me my offer is activated on my sim 9311557457‎ on 25th march. But still i'm not able to use the benefits‎. Plz...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance GSM - Same Issue Arises deducting main balance continuously for internet data usages.

User
 hem7390 on Mar 27, 2015
I had same issue earlyer in last month its solved at that time but the same issue arrises again. Issue: My internet pack is active but after using internet my free internet data remains same and my main balance deducting. i have contact lots of times to reliance customer care but still my issue will not solve. please help me. I want my money refund and solving that issue ASAP. Reliance no: 9021088910 Vinod Dhadiwal Nashik Road. Mob: 9021088910....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Recharge date 22/03/2015 Rs, 210 & 68 but till date no Received Balance(call customer care but not any solve my problem)

User
 salauddin.khan on Mar 27, 2015
My self md salaudin & my mobile no 8468084451. date 22/03/2015 Recharge Easy RS. 210 full talk time & tariff power Rs. 68...till date not Received recharge amount. i will contect reliance customer care...4 times...customer care reply call after 30 miniute...call after 30 miniute. try for contect customer care but my number not forward customer care executive...i am tired reliance com customer care service... Plz return my amount or sent my Balance RS. 210+68 Thanks Md salaludin 8468084451...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Reliance Communications - worst services to the client [Resolved]

User
 Darshana Totlani on Mar 26, 2015
You are providing the worst services to the clients. After listening to 3 times for 11 minutes your IVR I was unable to reach your service executive. My recharge was done by mistaken. Hence wanted to payout that balance to bank account again. My details are:9320170580 Name: Vijay Totlani DOB: 14-02-1966. I want to undo that amount to my account again of my last recharge of Rs. 85. Kindly refund with an immediate effect Recahrge details: Recharge of Rs. 85 for 9320170580. Using freecharge app and transaction from sbi account. Kindly refund....
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance CDMA - wrongly deducted my account

User
 prem nath kumar on Mar 26, 2015
Sir I had recharged my cdma reliance mobile. Without my using all amount they deducted. When approached to his toll free number 198. They don't want to help. Sir this is a very sadfull without using that one all the amount deducted. Plz help...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Security and Advnace Against Not Refunded

User
 rajeshkumarsir on Mar 26, 2015
Some day before i wrote an issue here on this site as below I change my one of my postpaid connection (8102611461)to Airtel, Due to request rejection a guy at web world said me to deposit advance amount equal to a bill that will be refunded with security deposit by cheque. But after 5 month it is not refunded, One month ago I wrote to customer care they also said to me it will be refunded in next 3 days, but still waiting for refund.My Mobile alternet number is 9835446304 After the above post i got call from Reliance and they told me the above mentioned number is not in your name and was...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Reliance Communications - sudden stop of services

User
 Manish2912 on Mar 26, 2015
Sir, i am using reliance Internet connection. my network number is 9798179805. Since tomorrrow my net connections was not working and I recharged my number on 08 Marchi 2015 of Rs.147 and I got 3 Gb 2G data and a validity of 30 days but now it is showing that I don't have any data balance on 25/03/2015. How can it be possible and I don't have used the entire data which i was given..And my account balance was also deducted. So Please take necessary action and try to solve the problem as soon as possible. Thanking you, with regards, Manish...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - khas offer not given

User
 anjanipriya1 on Mar 26, 2015
A message of khas offer (150/- ke e-recharge par Rs. 195 ka talktime) was sent on my mobile no. 9662407117 on 20/03/2015 which I got recharged on the same date. But the benefits of the offer was not given for which I had complained the in the Reliance Customer Centre, Vadodara (request no. 231355493) on 21.03.2015. I had also dialed '198' hundreds of times but no communication took place until on 22nd or 23rd of March, 2015 if I can remember which promised me to resolve the problem within 3 hrs. But till date no solution has been given. I am sorry to say that this problem has occured several...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

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