Reliance Communications Customer Care

Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1-800-1003333 (Toll-free number)
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
Fax:+91 22 3038 8005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
Satisfactory Rating
1%
Complaints
9440
Resolved
73
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Twitter Facebook

Reliance Communications related photos (750)

Reliance Communications Complaints & Reviews

Reliance Communications - ported from aircel to reliance gsm, successful, but number not start

User
 bnmdon on Jul 29, 2015
I have ported my number 993920960 from aircel to reliance gsm. the number has been successfully port outed from aircel. Now the number is in reliance gsm.but not start number. my call to 59059.is not get connected.so I am unable to use the number.kindly solve my problam So that i can use my number. my Alternate number::9470864693...
Complaint comments Read comments Complaint category Telecommunications

Reliance Communications - Very Slow Internet Speed 3G

User
 Dhruv Kumarxxx on Jul 29, 2015
Internet Speed is very slow, on 3G Reliance Gives average 0.65Mbps (Download Speed) and 0.12 (Upload Speed), the PING while playing Online Video Games is Inconsistent, it is very unstable, 30% packet loss, PING is usually between 3000 ms - 20000 ms. I am just posting this complaint for Reliance to know, how bad their network connectivity is. Also Reliance, I've surrendered my Prepaid 3g SIM of Reliance, now using Airtel. and another thing if you want me back, improve your 3G Internet speed, it is slower than Airtel's 2g!...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - No network from last 3 months

User
 hansika sharma on Jul 29, 2015
i rajiv sharma r/o 91/92 vipin garden dwarka more uttam nagar new-delhi - 110059. you know i am spine injury patient and there is no network of rel-cdma in our area from last 3 months. already i registered many complaints but there is no progress and i am unable to call anywhere.pls do the needful. my numbers are given below. 9350833405-9312221312-9311699895-9555244454...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance - Reliance big tv

User
 manish shirwadkar on Jul 29, 2015
We had bought big tv hd with recording couple of years ago.it's not working now.local reliance dealer told to replace.we told them to bring they told we dont have it contact customer care.we contacted customer care they said the same we dont have.So now wat to do.When asked the same to them they spoke rudely.complaint number is 235984281. Mr.Ankit the manager speaking on phone was very very rude. Now customer care is only not helping then from whome we should expect. Please look into the matter....
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Reliance Communications - Balance deduction

User
 umapati81 on Jul 29, 2015
Hi,

My mobile no: 8010167307
Location: Delhi

I am very frustrated from your unnecessary deduction of balance. As Today morning, I had Rs 229 in my main balance and Rs 54 in my promo balance. I had 9.. MB for net pack. I just on data connection for 2 min. Your system have deducted my approx Rs 125 from main balance and 5 MB data pack. I have still reaming 3.? MB data in my pack till 9/8/215. How you can deduct my balance. This is happening with me many time. Please revert my balance. Otherwise I will change your service.

Thanks
Uma Pati...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - Unwanted promotional message received

User
 abhinavsingh.maurya on Jul 29, 2015
Hello Authority, I have been receiving an promotional message since last few months. My number is 9827356517 and DND is activated on this number. I have also replied on the number to not send me any message, but they still send me same message from different numbers :- +918097207716, +918097231003, +918097297668 Please try to resolve my problem....
Complaint comments Read comments [2] Complaint category Jewelry & Watches

Reliance Communications - Unauthorised deduction of mobile balance

User
 madhu2709 on Jul 29, 2015
Madam/Dear sir,
An amount of Rs 50 has been deducted from my reliance GSM mob no-9339953885 as VAS ADPAY GSM on 28 July 2015 while there is no any such service is activated on my number. Customer care also did not reply accordingly.
Please refund my amount.

Thanking you,...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Telecom - Regarding Poor service and wrong info.

User
 Koushal Bargotra on Jul 29, 2015
I have ported my number from vodafone to reliance in lieu of good network from Reliance as been assured by one of their store. Network is relay very bad i keep on getting complaints from the people who called me that my number often showz not available or wrong number, for an alternative i activated m.call service, to my suprise i last 2-3 months i haven't got even a single alert but yes i got a lot of complaints from people about my unavailability of network. i have send 7-8 mails to the corporate office but there is no reply from them. I am feeling cheated twice first when i got an assurance...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - No satisfactory service

User
 Santosh1985s on Jul 28, 2015
HI had services for WI-FI pad from Reliance Communications, my number is 9350323596. Since starting I am facing the issue of dis-connectivity of network. As per my plan, I should have 14.7 MBPS speed of net.But I cannot connect anything.I am calling since 12th July, Now 29th July. There is no resolution. I raised ref 4348419910 on 12th, Ref 235635826 on 19th and 4361419137 on 29th but there is no resolution at all....
Complaint comments Read comments [1] Complaint category Broadband

Reliance Smart - Uninformed deduction of phone number account balance without reason many a time

User
 hello anand on Jul 28, 2015
Dear Sir/Madam,

I am a consumer of the reliance smart telecom prepaid service. They cut account balance on no grounds from the account balance. When filed a complaint in their customer care they return it after too much of argument but also giving fake reasons of consumptions. Sometimes the calls to customer care personnel doesn't even reach....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Netconnect - Requesting for payment

User
 Dominic Mario on Jul 28, 2015
I was not getting proper speed in my area as well as out of chennai; however I made two bill payments but was not able to use the internet since it was very slow. Very slow means extremely slow Have been making phone calles to the Customer care and they will cancel the bill due and say that they are having problem with the Internet servers hence I am facing the issue Then later I decided to cancel the service went to the chennai office they said that the issue will get fixed in a week time and they gave me 3 months free service But nothing happened no free service got added and no improvement...
Complaint comments Read comments [3] Complaint category Internet Services

Reliance Communications - Rechage banifit not credit till now

User
 Dheeraj Goswami on Jul 28, 2015
I would like to inform that i have a Relince CDMA number which is 9928130917. I Recharged to my number on 20/07/2015 with the amount of 351 Rupees.But from your side Recharge banifit Not credited on my account and I complained customer care they told me that within two days problem will be resolved and they gave me a Complain Number that is SR235711589. They claim that your benefit has credited in my number but on my number no credit addeed till now. in addition to that they have blocked my all customer care no and I am unable to contact Reliance customer care any more. Kindly look in to this matter...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Comminictions - Network issue

User
 Amar Kumar Dwivedi on Jul 28, 2015
Hi Team,

I am useing ur network but i m not satisfy with u.
Because ur net connection is not working at my
home so that i m faceing problem
day by day . kindly resolve this problem ass soon as
possible.other wise i will change my network.my
num is 9713184572(GSM PREPAID) and 8962129215(CDMA POSTPAID).

Regards
Amar Kumar Dwivedi...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Not refund balance under wrong charge dedication and disable my phone from customer care line

User
 સંજીવ જોશી on Jul 28, 2015
Dear sir I am using reliance prepaid gsm number +918881018440 . I have purchases this number on 4th jun 2015 . I have internet balance but reliance india deducted the balance from my main account . ----------Wrong charges deduction detail-------- On 24 july 2015. -------------- 31.16 rupees deduct. And again next day On 25 july 2015 -------------- 9.86 rupees deduct. I call back many times till (28 july15) to the reliance india customer care and discussed my issue and he always told me the same thing For the inconvenience we are sorry we will refund your all 40 rupees amount under...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - Irrelevant balance deductions

User
 gurpreet2305 on Jul 28, 2015
From last 3 days, there are irrelevant balance deductions from my reliance number +919017850060. Every time a message for VAS deduction containing deducted amount come. On calling reliance customer care either they do not receive or if they receive call, they said that due to some technical problem in there server they cannot tell the reason of deductions...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Without activation of any vas packs balance is being deducted.

User
 svatee on Jul 28, 2015
I am using Reliance GSM sim. It is being deducted some time Rs, 5/-, from my balance at alternate days as several VAS packs.It is requested to stop deducting balance. Please return my deducted balance. Not only give option to talk to customer care executive but also make talk to them. Please not compel to your customer to go to consumer court.as i have already caledl customer care but not yet solved my complaint....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Relaince Communiaction - Number transfer to postpaid without my request now number is portout in vodaphone

User
 mahesh krishnani on Jul 28, 2015
plzzz update...


Dear Sir, Iam Using Relaince Prepaid Number 7666012345 I Have Purchase This Number On Sep 2014 Suddenly My Number Is Shown No Network In Moblie Phone Then Now Tht My Number Is Using Some Another Faurd Person Name As Mr.Sagar Then Iam Visit The Store Request For This After Some Days My Number Is Given To Me Its Activated But Next Day Same Prblem I Faced Again I Visit The Store Then Again Faurd Person Mr Sagar Is Taken My Number Again.. I Have Submitted My All The Documents For Ownership Change And Also Ownership Change Is Succesful But Faurd Person Mr.Sagar...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Comminictions - Not active my mobile number

User
 dilipbiswas2010 on Jul 28, 2015
Dear
Sir
I have taken reliance gsm sim prepaid on 25. 07. 15 and my mobile number 8882093166 through distributor whose mobile number is 9313212152 but till date not active my mobile number so request you please solve the problem as soon as possible. .

From
D. K. Biswas
Mobile no 8377915635...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - no signal in GHAZIABAD

User
 Anoop Bisht on Jul 28, 2015
Hello This is to inform you that My connection of number is 7827847321. Past couple of months I have problem regarding network. I called customer care several time but my problem is not resolved by the day. LANDMARK: PRATAP VIHAR NEAR RAJ MAHENDRA HOSPITAL. Please look over the problem. Thanks...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Closure of Postpaid Connection

User
 Ankit4893 on Jul 28, 2015
Sir, I want to Terminate my Postpaid Connection of Reliance but there is no proper forum available for the same. Neither the Reliance Representatives are attending Phone on Customer Care nor there is proper procedure. Instead of it I am receiving Every Month`s Bill for Payment. Sir, I don`t want to continue this Company, so kindly help me in termination of this connection....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Share this page with others

Recently Discussed

4 minutes ago
Reliance Communications
No network from last 3 months
8 minutes ago
Reliance Communications
Very Slow Internet Speed 3G
10 hours 7 minutes ago
Reliance Communications
Balance deduction
10 hours 17 minutes ago
Reliance Communications
Unwanted VAS cut off -
11 hours 30 minutes ago
Reliance Netconnect
Requesting for payment