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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1800 100 3333 (Toll-free number)
 (022) 30373333
 (022) 30383333
 (022) 30333333
Fax:022 303 88005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance - Leased line down from last 4 days

User
 virendrasharma on Jul 24, 2014
I am one of the customer of reliance communication my SUB . ID ---5000000092152. From last 4 days their lease line is down. I have talked to every body from their office even manager to customer care but they seems help less. They asking that they can't do anything than who is repsonsible in reliance. Some of guys from relience is saying that they are facing some rental issue that they didnt pay rent for their device that's why these are down. Some guys saying that JVVNL disconnect our power supply and they dont have enough deisel for genrators. Today I went to their head office and their service...
Complaint comments Read comments Complaint category Telecommunications

Reliance Communications - worst customer care support

User
 sam143 on Jul 24, 2014
Reliance netconnect: My Reliance Netconnect No. 9347601360. I have already complaint through Reliance website on 19-07-14( mentioned below) but no call from Reliance. If i asked through customer care for extra charge Rs 78 for my postpaid plan on today they are simply telling dont know. Then whom will i ask. My dongle also is not working properly(dongle problem), but no support from reliance. So i plan to terminate this, if no support from Reliance. Dear Reliance care Reason : 1. I got the bill amount of Rs 78 for my postpaid plan. Why have to pay this additional charge. 2. I want to...
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications Limited - Phone outgoing stop without notice

User
 pradeep2373 on Jul 24, 2014
Dear Sir, I have used Reliance number (9350208254) last 10 years last month I have change post paid to prepaid and submit all documents. Around 12-15 days back my phone outgoing suddenly stop and when I connected call then the voice message come" You have insufficient balance" after that I have call customer care and every time customer care person said your problem solved around 48 hours. On 23rd July I have make call and shouted customer care person then he checked and tell me that "you submit the ID proof of address and photo then the phone outgoing active". Please solve my problem. Thanks,...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications Limited - Pathatic Network and Signals of Relience

User
 Dinu panwar on Jul 24, 2014
Such a pathetic service provider Relience is. I have been using Relience prepaid connection and so much bother just because of it. Networks of Relience are really worst. Every time call get disconnect in between and voice get muted. Agreed with above all...really third class servies....
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance - Network Coverage

User
 boppana vijay on Jul 24, 2014
I am a Reliance GSM Consumer, In my coverage area Reliance Signal shutdown on 20-June-2014. I was given complaint to C.Care on 24-July-2014. Complaint No is 221846171. I was called to C, Care for 8 times for what about my Complaint status but they said it will be resolve in soon....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - not allowing to port out from reliance

User
 Nimisha Sevak on Jul 23, 2014
I am using reliance prepaid number since 5 years and facing problems since beginning like deductions from account balance for no reason, activation of plans without me giving any request, the latest is since 8-10 months my number is not reachable all the times. Even after having full range network people trying to call me gets not reachable message or out of range. I myself tried once calling on my number from another number and i witnessed the same problem. After getting irritated from such services of reliance i applied for port out from reliance on 21st June 2014. Today its 23rd July 2014 and...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - CDMA1X Net connect No.9393289371-some problems raising- Request to do need full- Reg

User
 mandapally vinod kumar on Jul 23, 2014
sir we are the regular customers for your esteemed company since 07 years, we recharge 03 months pack i.e.1499/- for net recharge, from that day unwards we did not connect to net due to some problems. Even though our nearest Reliance customer care center, at Nizamabad but they ask me to contact tool free No.but we contact several times but its vain. We are once again requesting you to do need full to us. Thanking you sir Yours faithfull Sri.M.Vinod kumar, TSWRSchool, Tadkole BANSWADA. NIZAMABAD.DIST. contact No.9705106735...
Complaint comments Read comments [1] Complaint category Schools

Reliance Netconnect - Recharge issue

User
 pkg66 on Jul 23, 2014
I recharged my netconnect + no.9341863779 with 649 (3gb)+happy hrs 1am-8am(free time)before recharging i also called them and asked about the same they told it is available for sure..but after that today i used between 5am-8am balance is deducted from main a/c eventhough it is happy hrs..when i compliant the same they said its not available for your circle..so what should i do now?...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - No Network from 24 hours

User
 rtrpriyank on Jul 23, 2014
from last evening my sim is not having any network coverage and thus hampering my work. Name: Priyank Verma Service: Reliance Postpaid (GSM) Area: Uttam Nagar, New Delhi. Time: 08:00pm onwards Contact Number: +91 9905916210 Kindly help me out....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Reliance Communications Limited - No network since last 5 months

User
 hansika sharma on Jul 23, 2014
I am unhappy to say to you that the service providing by you is very bad.You cant hear any complaint cant understand anybodies problem.You please just send your any executive or person here to see my problem then you understand in which condition we live here in under your mobile service.Please do something for your existing customers....
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Reliance Communications - Wrong information on the website/Trapped & paid for it.

User
 samarora31 on Jul 22, 2014
Hi, In their website the validity of gprs plan of monetary value 248 INR as on 22/7/2014 (22 July 2014) which is supposed to be valid for 60 days...after doing the recharge...they have only given the validity of 30 days for this plan. The no that was recharged is 09835414905 This is clearly a deceptive act done by this money minded company. I don`t know how many have been affected by this act of fraud. Please look into this. I am also attachhing the screenshot.Please look at the section marked in yellow. I also have the sms and email recharge details. I will take forward as far as i...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - Non receipt of post paid connection

User
 singh_90 on Jul 22, 2014
Dear Sir/ Madam, My name is Ravi Ranjan, i have applied for post paid connection on 24.06.2014 by paying Rs. 500/- for your esteemed ( Reliance Communnication) company through your agent/ franchise named : Spectrum Infotech, HR -250, B-9, 1 ts Floor, 60 Futa Road, Pul prahladpur, Badarpur, New Delhi-110044, Mobile No. 08010107925. He mentioned the following SIM no-8991051190000256684 on the receipt the copy of that receipt is enclosed for your reference. My problem is that still i have not received the post paid connection, and above mentioned agent or franchise is also reachable...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - Regarding my previous SMS services stopped without any information

User
 Ratnak on Jul 22, 2014
To, PRESIDENT and CEO, Reliance Communications, Anil Dhirubhai Ambani Group sir, here with I would like to forward you some shocking facts about the Reliance Communication Customer Care .. And would like to tell you that, it's the worst ever I had such customer service experience. Pls have a look my below conversation and you can come to know till what level they can frustrate customers. 1. From a long period i activated the SMS pack of Rs. 14/month 2. On 21st. July it was stopped by you without any information / intimation 3. When i talk ur customer care phone was disconnected without...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - Billing for the canceled dongle connection

User
 Divyatheja palthady on Jul 22, 2014
Hi,
I have cancelled the reliance dongle connection on 20th of JUNE 2014 . My billing date was 25th of every month .
Even though I have billed for the date of 14th July 2014 .
And saying if I have not paid before 7 days a legal actions will be taken.
Please look into this....
Complaint comments Read comments [1] Complaint category Internet Services

Reliance - Actual benefits not received till now

User
 alamhussen on Jul 21, 2014
Respected Team I MR.ALAM HUSSEN an user of Reliance no 9883670861. I have recharged my number with Rupees Fifty Two Rs-52/- via online using Reliance communication on 11th July 14 on 03:45 pm. As per the plan I was entitled to enjoy All Local calls at 1.2paisa per 2sec for 180 days.But after recharge I received a message from Reliance stating that Enjoy R2R 1.2paisa per 2sec n other 1.4paisa per 2sec for 90 days only.I call to 198 for support but they are unable to help me so I called to Appellate for this issue 2 times and they take 2 SR againts my problem. The SR number 1 is 222535484...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance - Not Yet Activated

User
 caleb singh on Jul 20, 2014
hello sir, my mobile number is 9994234199 from Thoothukudi district. Actually this sim card network from Airtel but i still want to change to relianbce network. unfortuntuly i dont know what happened dtill now my mobile number not changed to Reliance. my Old sim already gone signal but still not yet activated from Reliance Network. i contuct with cutstomer from Reloiance they said it will activated within 24 hours. but i still am waiting as long more then 3 weeks. it is not activated it is problem from Reliance company only. please arrange it for get my signal and sim activation...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance - Reliance complain against outgoing & incoming call bared at 9374322694 dated 17-jul-2014

User
 kcsraj on Jul 20, 2014
My Reliance CDMA No -9374322694 and My SIM no - RECRUC0599207500MH, My Name is Amit Kumar Rai and MY Address is Opposite S.T. Bus Stand, Summair CLub Road, Jamnagar - 361001, i have taken a SIM from A. B. INFO 17 Town Hall Shopping Centre Jamnagar . His Mobile no is -9376276353 which has said that your no is ok but My Outgoing and Incommong Call barred . i have complaind at 198 Customer care which is followsComplain No -1 -3943406699 by Maheshwari Jee Dated 28-June-2014Complain No -2 - 222159445 by Vijay Kumar Rathore Dated 01-July-2014Complain No -3 - 3950335250 by Kishore Dated 03-July-2014Complain...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Reliance Communications - Network not working during power cut

User
 ch.arun kumar on Jul 20, 2014
I am staying in Ramachandra Puram, Hyderabad, Medak District, Telangana State, Pin:502032. Since 4 Months Whenever there is Power Cut, Your Network is stopped working and after power comes it is restarted.It means No tower is working under generator. Kindly look into the matter and sort out the problem immediately....
Complaint comments Read comments Complaint category Telecommunications

Reliance Communications - Internet not working for more than 10+ days ....

User
 Mahesh Kothari on Jul 20, 2014
Hello, I have taken Reliance broadband wired connection. The connection was activated on 7-July. The connection has been down since 9th July. I registered the complaint on 10-Jul, but till now no one from Reliance has ever contacted me. For getting the new connection, Reliance executive contacted me immediately and took the payment, but now no one is responding. I have been contacting the customer care everyday and get false promises. I did send out mail, and every time response is that its being looked into on priority. Not sure what is the definition of priority for Reliance. Worst part is...
Complaint comments Read comments Complaint category Broadband

Reliance Communications - my auto renewal plan not renewing and lapses my all benefit

User
 Naresh Chhajed on Jul 19, 2014
Hello Sir, I m Naresh Chhajed using reliance mobile sine
last 7Years I active Mobile Net 247 pack (auto-renewal) as on 08-04-2013 23:40 and Local pack STV21 (auto-renewal) as on 06/02/2013 11:08. MN247 & STV21 (auto-renewal) pack auto renewing
regularly from activation date to june-2014. In july my pack not renewing when I
have sufficient blance. Due to not renewing I lapes my all benifits
and I m wrongly charged about 400/- for internet use. Today as on my local
STV21 active according to company but I m wrongly charged 1.6p per second
insteat of 0.005p....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

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