Reliance Communications Customer Care
Reliance Communications Ltd
Customer satisfaction rating: 16%
Submit a Complaint
15188
COMPLAINTS

Reliance Communications Customer Care

Reliance Communications Ltd

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Address
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
323
205
1800 3033 5555
[Reliance Network]
67
81



Additional info
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)

Customer satisfaction rating
16%
Complaints
15188
Responses
8801
Resolved
258
So far so good - The company responded to our notifications and is working on resolving complaints.

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Reliance Communications Complaints & Reviews

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Reliance Communications — A New Connection with two new sim cards and never heard of All India Unlimited Offer with Unlimited Data

 goviccj on Jun 25, 2016
A New Connection with two new sim cards and never heard of All India Unlimited Offer with Unlimited Data---

Address Verification Negative, I got he sim without signing the KAF and Cross Signing the Proof and -Now the Bill is also generated-Kerala Cochin, Palarivattom Office-Doubt the details are being used for illegal purposes and many connection like his would have been propagated.

Couple of years back similar so many sim cards with no ID's were available in Calicut, Kerala

Paid 300 rupees to a different account - I need my money


All...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Reliance coin phone recharge not possible

 selvamkr29 on Jun 25, 2016
I have been using Reliance Coin phone ( 04142 322564) for the past 10 years and Recharge was done continuously at Cuddalore. I have balance amount in my prepaid account. When I approached the agency of service provider at Cuddalore for next recharge, they have refused stating that Reliance coin phone CDMA service is going to be closed. I need a solution to recharge my coin phone online or at some other place nearby or alternatively to refund the balance amount in my pre paid account. Any other alternate solution can be proposed by the service provider for my consent.

My email id...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Reliance Communications Limited — Data card cancellation

 Sajesh T Kayyath on Jun 25, 2016
As I'm out of country and have contacted reliance to cancel my data card number. No response from them so far. I ave also contacted the nodal officer and spoken to the contact centers and sent multiple email follow ups. No response from them so far. I want to clear off the dues, but I want the money sucking monster to be cancelled.

Now I get a Pre Litigation Case Dated - 30.06.2016
Can you help me with this?
Relationship No : 500005919327
Mobile No : 9379476755...
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance Communications — Facing network connection issue by last 3months

 pravin_singh62 on Jun 25, 2016
I m facing network issue by last 3months on my number 9819355664. Raised multiple follow complaint but no resolution. My office staff connection are working so recently I changed my Sim card, but facing same issue. My handset is always on mode but no network showing. Emergency call only reflecting. Not able to select your supporting connection tata gsm & Aircel as well. Same place my office staff are able to access....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — About cancellation postpaid

 Shiva naik on Jun 24, 2016
Hi i using 9008807843. I was using unlimited plan . last month i called up got deactivate service but they not ready to accept my request. Insided of it they activated 75rs plan without my notice today wen i went to reliance outlet and asked for cancellation they said 7trs plan is active cant cancel for 3 months. . i cant pay bill i not all using sim simply kept aside pls cancel my poatpaid cannection immediately. Or i not gonn pay bill which i not used...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Reliance — Post paid connection

 Sudhir12345678 on Jun 24, 2016
Dear sir/mam

I am sudhir kumar yadav and my no. Is 9035123484.
I have opted 599 plan in that they have mentioned 4000 std and local minutes will be free. But they have generated bill of 1251.34/- on 20th june 2016 and they have activated on 6th june 2016.
I didn't get any information that you have exceed the quota and they have extra.
Kindly i am requesting you to please solve these problem.
I am not going to pay any money before getting solution. This is totally fraud.
Thank & regards
Sudhir
Mob. No. +91 9035123484...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Unethical Employee behaviour

 samarthshah10 on Jun 24, 2016
I would like to put up a complaint against Nilesh Shukla who works at Reliance Mobile Store, Near Raichura Circle, Chandavarkar Road, Borivali (W). The employees behaviour was of third grade and language was extremely derogatory. I had visited the store to replace my existing Sim card. The first time, I was provided a form along with the list of documents needed. When I returned to the store with the required documents, I was asked to get an NOC since I was getting a new sim card for my father and he wasn't available in person. Once again I returned to the store with documents requested so far....
Complaint comments  Read comments Complaint category Employees

Reliance Communications Limited — 4G upgradation cost and previous recharge

 rani5917 on Jun 24, 2016
I had reliance 3G dongal since last 3 yrs.. and now they forced me to switch to 4G which really causes me much harassment. and i recharged my 3G card with 1699 Rs balance just 4 days before the forced upgradation. and now since last a month I'm not getting reliance signal on 3G and even after paying Rs 2700 (forcefully) for new 4G.. I am not having 4G dongal with me. that is reliance.
date: since 24/May/2016 and its a month of harassment from reliance

I absolutely need refund for my previous unused recharge balance and the new modem cost...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Relience wi-pod

 veenaD on Jun 24, 2016
I was using relience wi-pod but suddenly it got disable den I contacted nearest reliance product deliver, He told me to order new 4G wi-pod and said that the old one is gonna out of service and I was also not getting any network even on hybrid mode.so I didn't use anything. After one month I got msg of billing ...so hows this possible? How can I pay for this things that I hadn't use any network or wifi ....
Complaint comments  Read comments Complaint category Other

Reliance Communications — Did not received the product

 Sanket Bodele on Jun 24, 2016
Dear Sir,
I ordered a new reliance wipod 4g on 2nd june from rcom shop website. The website showed that the product will be dispatched in 9-10 working days, but even after 24 days it is not dispatched.I am without internet from last 1 month as my reliance netconnect+ is not able to connect to the internet.I tried to inform them through their email, but not even once i got the response.

Please, if you value your customer then inform me when the product will be dispatched.

ORDER ID: MFGIZABIY
Name :sanket bodele
email:sanketssj5@gmail.com
mobile...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Balance deduction

 Ash1211 on Jun 24, 2016
On my cell phone number 7827555445 the company deduct about 30 Rs /- main balance from my account, There is no reason for this deduction.But when i called to customer care they told me that there is a value added service activated on your number and it's the renewal charge for that.But i didn't activate or request any value added services from company.

I need my 30 Rs/- balance back......
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Misbehaviour ... data offer balance not get

 rahul @ 123 on Jun 24, 2016
Hi I dear. I am your very old customer.I have many no in my family of reliance.
My no is 7509324230 I dont get data account on my number after upgradation in 4g
And ur tilak nagar branch Indore m.p. - reliance store has very misbehaviour workers and always avoids any work without any reason such if we want any information they don't reply and say to come later
And there contact no is always busy it means switch off
Can't talk, never
Before 8 o'clock we went on 7 pm then they also say come tomorrow

Many costomers Are misbehaved by them .
Many...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Stop my service cdma data card

 hkfh fklhl on Jun 24, 2016
You have stopped cdma service and my data card isn't working and I have all my dues cleared but I got bill once again for june please tell me if u have stopped the service then why is the bill coming.Pylease do whatever u can If u want to communicat then my mobile no. is 7271997894. If u can't do anything then please stop all your services or I should stop all services from reliance ....
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance Communications — Billing for the services not provided : Reliance No. 9315705732

 Ayan.Bhattacharyya1983 on Jun 24, 2016
Dear Sir/Ma’am,
On the month of April ’16 Reliance Communication announced 4G service.
Subsequent to that connection in my 3G dongle service got disrupted.

When I called customer care regarding this, they had informed I had to buy a new device worth INR 2500/- to continue my internet services.
They also informed, to procure this device I have to go to the store physically.
Additionally they also did not assured the 4G service at Rohtak location even after procurement of this 4G device.

Not being convinced & not being able to get the...
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance GSM — Unable to use Reliance Mobile number

 Biswajit2050 on Jun 24, 2016
Hello
My name is Anil kumar Sahu and i was a reliance cdma mobile no 9337733410 and due to Network problem in Odisha. I was opted to port my number to Reliance Gsm on 9th may 2016 with Upc code RO943565 and after some days my mnp request was proceesed and my reliance cdma network was disconnected and number was added to the Reliance Gsm network on predefined date and time. I have been given by a new Reliance Gsm sim which sim no is 8991525910000421824 and the concerned retailer told me that when your Reliance cdma no stopped working then kindly insert your reliance gsm sim into the mobile...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications Limited — MNP porting code not received!!!

 vinayakshegale on Jun 24, 2016
I was reliance cdma customer, forcefully migrated to 4g which is under launched. as soon as migrated to gsm i m facing poor network coverage at my office location, rani sati marg malad east mumbai & mira road kashigaon area. Then I made mind to change service provider, after sending 20-25 messeges for porting, not got a upc code for porting. after complaining at call centre, represetatives told your problem resolved in 2 day. now after one month not got upc.

I have sent correct message (port (mob no) to 1900)

my no. is 8080222566

plz. help me out....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Termination of datacard-9393599059-deactivate services

 Lolla siva sudhakar on Jun 24, 2016
Dear Customer Care Team,


Myself Lolla Siva Sudhakar having Reliance datacard Post paid connection-RELIANCE DATACARD NO-9393599059-

Iam your valuable customer for the last 4years ...Due to some problems...Iam cancelling my Datacard connection-9393599059..

Hope you will respect your valuable customer request and kindly deactivate my services with effective from today..i.e 24.6.2016

I have cleared all the outstanding bills tilldate at nearest outlet in Vijayawada and there is Rs.150 extra money of mine in my account -9393599059 but...
Complaint comments  Read comments Complaint category Broadband

Reliance Communications — Reliance wi-pod not working

 ford555 on Jun 24, 2016
Hi,

I am PRAVEEN from Chennai, I had bought reliance wi-pod wifi dongle 2 months before. But till now it is not working properly, many times I had called customer care but no proper response. They told me that one person will contact and solve the issue. I had some of the the service request no. 246782616, 247107480…etc (till now issue not solved).
Need immediate support in solving the connection issue or please cancel the reliance wi-fi ….

Thanks & Regards
PRAVEEN
9940346412...
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance Communications — Broadband internet connection not working

 sunilmodwani on Jun 24, 2016
I got internet broadband connection (id 394553466920) since two months and now it is not working since 7 days. Have complaint through phone and every time the person gives a complaint id and says will resolve in 24 hrs. but there is no proper action. I have been given complaint id number 246934650 and later 247057395 and later again new number 359672471
Always being said that the person will visit shortly to see the problem and will be resolved within 24 hours but nobody visits and takes any action.

Sunil Modwani
1/947 Malviya Nagar,
Jaipur (Rajasthan)
Mobile:...
Complaint comments  Read comments Complaint category Broadband

Reliance Communications — UPC code not received

 ratna.p on Jun 24, 2016
Reliance has stopped CDMA service so I need to change the network.

I requested a UPC code for my prepaid number 9311227896 on 21 june, i got a delivery message from 1900 on 22 june. I resend Port to 1900 again on 24/6/16, again got delivery message.
But i am yet to receive my UPC code.

I emailed reliance customer care, no response from them....
Complaint comments  Read comments Complaint category Mobile Service Providers

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