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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1-800-1003333 (Toll-free number)
 +91 22 3037 3333
 +91 22 3038 3333
 +91 22 3033 3333
Fax:+91 22 3038 8005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance Communications - reduction of money from my account

User
 tanushree11 on May 3, 2015
you have cutted many times . i am sending you the detail plz check it... 29-04-15 :- vas videostore rs:1 time: 13:29 29-04-15 :- vas Shemaroo GMS rs:5 time: 15:10 29-04-15 :- vas videostore rs:1 time: 15:38 29-04-15 :- vas videostore rs:1 time: 16:29 2-05-15 :- vas videostore rs:1 time: 13:29 3-05-15 :- vas videostore rs:1 time: 03:01 4-05-15 :- vas videostore rs:1 time: 3:47 this is my detail of cutted amounrt. plz refund me my amount...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - validity wrongly deducted again..

User
 Byom Dwivedi on May 3, 2015
My name is byom and my reliance no is 8109686081 which i had ported from docomo recently... Yesterday (ie 3may) i recharged with rs 175 (2g unlimited for 28 days ) but it got expired in a day only.. I talked to customer care and they didnt give a shit about it... I want my data back with validity of 30 days or i will have to take some serious action against reliance ... Give me my 30gb 2g data or else i will port to another operator and ask the same to my relAtives and friends....
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - De-activation of Reliance Account - DeepakUSB - 7428994814

User
 Umesh Sethi on May 3, 2015
Hi Team, I had sent a mail on 7-Apr-2015 for de-activating my Reliance Net-connect account as I was highly frustrated with your pathetic services. I am writing this with great sorrow that still my request hasn't been resolved. I sent a reminder mail as well but still I didn't get any confirmation from Reliance. I must say Reliance is India's most disgusting company & its staff is worse than the worst. Why don't you de-activate my account? Your customer care never picks the call. Every time it says all your Customer- service representatives are busy. I am surprised how your customer...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Wrong Recharge Information

User
 suriya889 on May 3, 2015
I have recharge my reliance 3 modem with 797 on 28/4/2015. Truly unlimited plan for 30 days. When i use the modem. the speed was down to High speed 1X mode. And i check the account details, the HSD data was in 0. The why reliance communication display the wrong information in the website....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Urgent Block GSM SIM Card

User
 Frank McClane on May 3, 2015
Hello, I am Amit Joshi had lost my samsung galaxy s4 want the company to block my GSM SIM of Number - 8882494477 (Delhi Circle) Please do it as fast as possible and reply at - Evanthebreak@gmail.com Thanking you Amit Joshi 09413404389 Date- 03/05/2015...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Not releasing number for MNP

User
 Vikramgh on May 3, 2015
Reliance are the biggest cheats ad liars. I initiated a port out request after abysmal service from reliance. I am allocated 5gb of data 3G per month and every month my 3G quota would finish after 500mb. Every month I would complain and they would sort the problem for a few days and then the same problem would reoccur. I have tried to port out on three different occasions, and reliance keeps rejecting my request. Reliance customer care keeps saying they have not received a request from vodafone but I have personally seen the vodafone system message saying my request has been declined by reliance...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Very Slow Connection

User
 mukesh.sipani11 on May 3, 2015
I wrot about my Internet Connection No. 9355194-235 as on 27-04-15 as flow But there is not any response The speed is slow from 10.02.15 after recharge of 3001.00 But when i recharge For rs. 255.00 as on 01.05.15 The speed getting Some high I think you are making fool to customer that 3001 recharge give you 1 Gb each month with a speed up to 3.1 Mbps Any way i would like request you please not make fool to customer and save your company repo. if there is any technical issue with the recharge amount 3001.00 please solve the same Hope you will take a action very very soon Now i am...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications Limited - CHARGING UNNECESSARY FOR VAS WHICH I DIDNOT USE AT ALL

User
 aksharma2010 on May 3, 2015
Sir, I was using reliance CDMA post paid No 7428313658 for the last 3-4 years and my bill was never above Rs 500/- in any of the month and was paying bill in time through internet banking.In March 2015, when i got bill of Rs 1476, I was surprised and i wrote a mail to reliance commn ltd about it but they wrote since you used VAS i.e. network usage of 110 MB so you are correctly charged whereas i have never used network. Thy have registered my complaint vide Service Request ID: 230845038 (on 3/6/2015 at 6:09:02 PM )....
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - deduct balance without use any services

User
 Golu Jain on May 2, 2015
my no 9827548122. i am reliance customers from Madhya Pradesh. on date 2/5/2015 my balance deduct by 10 rs. automatic without use any services. and when i try to contact customer care service i got very bad responce. it is so disgusting. i am very old customer but this is not good experience. and i think to port my number...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Netconnect - Services are at higher rates compared to Standard Rates

User
 VM24 on May 2, 2015
Two of the reliance stores providing reliance netconnect dongle services at higher rates than their standard reliance rates. The reliance store located at nirala bazar and the accurates associates at osmanpura in aurangabad maharashtra are selling reliance netconnect prepaid dongle at 1099 plus 264 frc extra where according to reliance standard service includes the charge of 224 within 1099 and no extra charge. they are conning all the customers by making them pay extra....
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Deduction of Money and not giving valid solution.

User
 Rahulkannu on May 2, 2015
I am facing balance deduction problem from 3 or 4 months and whenever i called in customer care center my call is not connected and when connected they will say technical problem call later. Even i called through others phone. My mobile number is 8287010859 and 9555901841 always facing problem in my both sim....
Complaint comments Read comments [2] Complaint category Unauthorized charges

Reliance Communications - Reg: Unable to connect Internet in Netconnect+ (HSD) Mode

User
 karthikaiselvan on May 2, 2015
Hi Team, I have been using this reliance data card number 9382391769 for more than four years and i always relay on this network for my internet connectivity(Personal and Official use). But few days i am unable to connect to the network and it always fails. I am only able to connect in 1x Mode and Hybrid (Very slow 1x ) modes. Due to my work nature i will be travel for few days in a month. So i bought reliance Netconnect plus. My usage also will be more or less 1 GB. So i opt for 3001 Recharge and getting 1GB topped up to my account on monthly basis. I hope i wont get back my Rs:3001...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - reliance data recharge not received

User
 shree pardawala on May 2, 2015
i made up a recharge on 29/04/2015 time 11:58 pm of rs. 198/- for 2 gb data plan till now i didn’t received a data balance.i also registered a complaint to the customer care complaint no. 232808965 on 30/04/2015 time 10:06 am and they told that they will take two days to solve my complain but it is not yet solved....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Removal of installed tower and clearance of backlog rent (Site ID: - ASGWHT-156) [Resolved]

User
 arindam.das on May 2, 2015
I am utterly surprised at your silence and reluctance to shift the aforesaid tower from my premise even after my repeated requests since November, 2008, in several occasions by dismissing our agreement in this regard. I also request you to clear all backlog rent dues payable to me. The request was placed after the occurrence of two fire incidents in the panel board of the tower within a short span of only two months (Sep’08 & Nov’08) due to installation machineries and equipments of sub-standard quality and also poor maintenance of the same from your end. Subsequently, I lost faith in your...
Complaint comments Read comments Complaint category Telecommunications

Reliance Communications - poor 3g service and unnecessary deduction of money in reliance prepaid

User
 ajay kumar ghai on May 2, 2015
I am Ajay Kumar ghai .my reliance prepaid no. is 07827281791. My 3g connection always goes down, even many times 0 connection is their in my area 5th pusta, gamri extension near bhajanpura and many places of Delhi. In roaming area, very worst condition of 3g services. And many times reliance has deduct my money from my prepaid ac by giving the excuse that u have activated many services but I have not activated any services. Kindly solve my 3g speed problem at every place and please don't activate any service and don't deducted my money without my permission. I will be thankfull to you....
Complaint comments Read comments [2] Complaint category Internet Services

Reliance Communications - Sim still under activation

User
 Nilesh Jaggi on May 1, 2015
respected sir, I made a port request and converted my no. 9319486555 to CDMA and I received a message on 27 that my sim is ready to use but since last few days it is still on process . And i am not able to use my number .please do work up on it sir its humble request...please sir......
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - no incoming and outgoing still agter 5 days

User
 Nilesh Jaggi on May 1, 2015
respected sir, I made a port request and converted my no. 9319486555 to CDMA and I received a message on 27 that my sim is ready to use but since last few days it is still on process . And i am not able to use my number .please do work up on it sir its humble request...please sir...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - deduction of balance more than 3 times of prepaid mobile number

User
 chestha on May 1, 2015
Sir I m very disappointed by reliance communication company . My prepaid mobile 9027304600 balance has been deducted by 3 on dated 13-04-15 in day and night approximately 60and 70 and again on 28th night deducted Rs. 70 . When I call to customer care lolots of time but no solution and also closed my customer care service by my mobile no. 9027304600. Kindly short out my problem as soon as possible...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - 3G internet service

User
 rupesh.satya on May 1, 2015
i am using reliance 3G service.but for the past two days there is so much problem that i am not able to use its service. The service for which i paid . The problem is this H+(3g) network comes and in less than a second it goes out. secondly i recharged my mobile with rupees 50 and after making one call i check out my balance . it shows your balance is not sufficient to make a call. the question is if they are not giving their service for what they are charging i have a Internet plan which is not working and i recgharged my mobile it also goes out. so again i am highlighting my problem i had paid...
Complaint comments Read comments [2] Complaint category Internet Services

Reliance Communications - data usage details in cdr report and in my data card logs varies and poor speed too

User
 umamaheswarank on May 1, 2015
subscribers no 9382332234, there are many problems related to data usage and slow speed...19 hrs of difference in data usage given in cdr report, compared to my data card logs. I informed customer care and to appellate authority abt this issue...before the bill gets generates, , i asked the customer care daily through live chat, to give me the usage details, they said, "there is a problem with ur data usage, so it cannot be provided right now, you can come back to us after...72 hrs..." till the date, before the bill gets generates...they also asked me to check myservices, data usage for reference...i...
Complaint comments Read comments [2] Complaint category Broadband

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