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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1800 100 3333 (Toll-free number)
 (022) 30373333
 (022) 30383333
 (022) 30333333
Fax:022 303 88005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance Communications - VAS amount charges

User
 P.K. Tomar on Nov 28, 2014
Dear sir, My mobile no. is 9309207002, I did not subscribe or send any request for vas shotformatsGSM service but Reliance GSM sent following message today on 28 November, 2014 at 8.50 p.m. Amount Charged for VAS ShotformatsGSM Rs:25.00. Please note that I never subscribed to his service and I do not want this service...please cancel this & refund my amount ₹25 in my Balance account... Thank you ... P. K. Tomar...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Reliance - POSTPAID SERVICE

User
 santosh karcham on Nov 28, 2014
i have applied for changing my prepaid number into postpaid as per the plan of reliance provider. They charged 350 rs. for this service but even after 2 days, convertion of my number has not done..customer care does not receive my call.. please resolve my problem as soon as possible MOBILE NO. 8882798277 NAME- SANTOSH KARCHAM...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance - Wrongly Charges Deduct and Data Card not Suport

User
 mukesh.sipani11 on Nov 28, 2014
Dear Sir / Mam Wrong Balance Charged Yesterday ( 27.11.14 ) I Talk on 93181-48759 at 06-30 Pm from My No. 9313221634 and Deduct balance from my Account around 2.00 Than for clarification i called on 198 at 06-57 Pm and talked with Mr. Prabhat 1st he told me that balance deduct wrongly because i have recharged rooming plan for Rs. 55.00 and after checking carefully he said me that balance deduct is write because i called in home location Whether i am not in Delhi from 04-08-14 to till date Mean i am Regular in Rooming from 04-08-14 I can’t understand the company policy Looking that...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance - reliance gsm deducted rs 283 from my main balance

User
 rshdly2 on Nov 27, 2014
dear Sir/madam, i'm ravi, my relience. is 8307279530 my main balance is rs283 on 25nov.The problem is after i have checked main bal is 0.00rs on 25nov.without using internet i have lost all total balance. data pack is available 1350mb on 25nov. and expiry date is 25nov. reliance gsm deducted rs 283 from my main balance So please return my balance. so i hope you will do the action of my request.I believe you could be of some help thanks and regard, My ten digit relience no. 8307279530 Alternative No. 8899562266 email ID - rshdly2@gmail.com...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance GSM - Reliance GSM - Deactivation of VAS video store

User
 jainkapil29 on Nov 27, 2014
Sir/Madam, The video store service of Reliance GSM got activated on my mobile number 9214138521without my consent, and they are deducting Re 1 per day. There is no service to deactivate the same, and the customer care is not reachable. Please deactivate this service as it is increasing more dissatisfaction towards Reliance GSM. Thanking you, Kapil Kumar Jain...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance GSM - REGARDING 799 UNLIMITED PACK

User
 Aasheesh Kumar on Nov 26, 2014
I AM NOT RECEIVING 30 MINUTES FROM TWO DAYS AS PER PLAN OF 799, I HAVE ALSO TALKED 4-5 TIMES FROM YESTERDAY BUT NO SOLUTION HAS BEEN PROVIDED YET I AM FACING MANY ISSUE LIKE NETWORK FAILURE SINCE LAST FEW DAYS ALSO, FED UP FROM RELIANCE SERVICE NOW....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - Amount deducted from my mobile account

User
 soniarv on Nov 26, 2014
Hi, I am using reliance GSM number 9555315929 from last 1 years. In last one year reliance have deducted amount from mobile balance. However this time they have deducted around 190 rupees from balance on or after 21 Nov. I have received a message from reliance on 21 Nov that my mobile balance is 190 rupees. After that I have not made call for more than 10 rupees. On 24 Nov when I tried to call from my mobile, It was nil balance. I have called customer care executive lot of time but they are not providing me details for deduction. As per them, they can only see data and they don't see any deduction...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Issue with a number converted to GSM Prepaid from postpaid

User
 VinayKumar Rai on Nov 26, 2014
Dear Sir, This is to bring to your notice the problems I am facing with your service. My name is Vinaykumar Rai and I am a Reliance customer having number 8460776283. My number had Reliance post paid connection and was later converted to GSM prepaid. On 18th August, 2014, I applied to convert my number from post paid to prepaid at nearest Reliance communication store i.e. Prachi Communication, FF 10, Shivam Complex, Opposite HDFC bank, Old National HIghway No.8 Station Road, Ankleshwar-393002. I was later told to pay an amount of Rs 600 to terminate my post paid account and convert...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Reliance Communications - SIM Card Registration Failed

User
 Mahantesh Gidnavar on Nov 25, 2014
My name is Mahantesh S Gidnavar, I have a sim of reliance gsm the no is 8553367167 and 9844405650 and its not working.The problem is that the sim card registration is failed. Pls. do the needfull. Thank you. mahant728@gmail.com +91 9901181180, 9448875566...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance GSM - unknown person abusing and giving warning to shot down [Resolved]

User
 mohd.taiyyab on Nov 25, 2014
Sir 20-11-2014 se continue call 08687104253 se cal arahi hai aur wo mere no 9335724523 pE gaali aur dhamki de raha hai jan se marne ki lagatar pls help me and giving full detail of unknown Person and name and Address .and block his no as soon as.pls sort my problem sir. with regarding...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Wrong information provided

User
 Rudy 620586 on Nov 25, 2014
Hi-

i have a reliance postpaid connection (8447442188) from almost 3
years and i was using the blackberry handset with the blackberry
services from almost 3years.On 11th Nov i change my cellphone from
blackberry to Samsung Note III and all my internet services was stop
working on Samsung headset so i called reliance customer care number
on 12th Nov in night at 10:30pm and i spoke to the agent whom i
advised that i want to discontinued the blackberry services and net
pack (2g Connection) of Rs 125 per month which was currently
activated...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Broadband Net is off

User
 Shah Vimal on Nov 25, 2014
मेरा नेट 5 दिन से बंध है और मैंने कम्प्लेंट दर्ज़ किये ४ दिन हो गए लेकिन अभी तक उनके यहाँ से कोई मेरा नेट रीपेर करने कोई नहीं आया और मेरा नेट का प्लान एडवांस रेंटल प्लान है उन्होंने नेट के रुपये पहले ही ले लिए है और अब रिलायंस की और से कोई...
Complaint comments Read comments [2] Complaint category Broadband

Reliance GSM - Unwanted Balance Deduction

User
 Anurag91 on Nov 25, 2014
I am using Reliance GSM. My contact no is 8559907152 . 15 days ago i recharged my no with Rs 175 through freecharge.com. It is a special recharge for Blackberry phones but i was not aware of this.i am not using blackberry phone so this recharge is wrongly applied by me. I called the customer care for this but they didn't gave me satisfactory response to refund my wrongly deducted amount.and i also told them to stop this service at that time . but my main issue is that after 15 days(today is the 16th day) this service has been renewed and 175Rs has been deducted from my main balance. so i want my...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - Reliance Broadband Not working since 45 days and Customer Support is not able to solve it.

User
 Rachit D. Jain on Nov 25, 2014
My Reliance Broadband coonection not working since past 45 days. I have complaint numerous times over the customer support executive and talked to some seniour authority also. but they all say that connection complaint is resolved still my internet doesn't work. Their local system engineer don't show up. I have ragistered 15-20 complaint and have their details My subscriber Id is 312050302533, Name: Akhil Sodani. My wire is broken and it doesn't get repaired after 45 days also.....
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications Limited - Regarding suspension of my data card

User
 AbhishekKumarRoy on Nov 25, 2014
I am really frustated with reliance pro3 poor service as my data card is not working and no one from reliance team is giving proper response.First they told its because non payment of bill, then After paying bill i am trying to connect my data card and still its not connecting.after calling *355, the response was its suspended because of documentation issue.After resubmitting my document they are saying its a technical fault. See how reliance company is working in india and what is there ethics... Its a total crap company. My data card No is 7483039643 Customer name :Abhishek Kumar...
Complaint comments Read comments [3] Complaint category Telecommunications

Reliance Telecom - Unwanted deduction done by company

User
 manjotsinghb on Nov 25, 2014
I am Manjot Singh Bhatia, Using reliance gsm service no is 8928925522. this mobile no is from maharashtra and at presenti am in chattisgarh. on dt 21 nov 2014 company had deduction of rs 10 2 times total amount is 20rs. when i called to customer care then tell me that they can not take my complaint. they already accepted that it is wrongly charged my company but b'coz i was not call within three days so that we will not refund you this much of amount.. they regularly deducted 10 rs from my account, on 18 and 19nov they charged for same 10 10 rs and after my call they refunded. but now they given...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance GSM - problems after optioning for mnp

User
 ssvpdp ssvpdp on Nov 25, 2014
sir 9959949190 is my no. which is reliance gsm ap I had received myporting code and submitted to airtel on 12 Nov but today is 25 Nov Ihad not ported if ask airtel they are saying port code is wrong andwhen I tried contacting reliance customer care it simply says thanksfor calling reliance and puts and I am stuck between these two and andI have network problems also since I optioned for porting and I facingtoo much of mental frustration due to this plz help me and 36nov my port code is expiring and reliance not allowing me to talk with customer care even and plz take action on reliance...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - complaint regarding telephone bill

User
 Ronakjain Rkjain on Nov 24, 2014
i myself chetanlal sankla here by inform you that i have an reliance postpaid number .i.e.8099136456, on this number from last 6months i am getting the bill to pay which i dint have used & in that internet bill is much much more ..where as i have not even used internet a single time .. & for this issue i have visited 10 stores of reliance in hyd but no one is ready to resolve my problem ..wen there is no mistake of me why should i bear it ...so i am finally requesting you to please resolve the issue orelse i need to higher authorities ...hoping the best results soon...
Complaint comments Read comments [2] Complaint category Telecommunications

Reliance Communications - Fraud and Cheating case against me

User
 Santosh3381 on Nov 24, 2014
Hi Team, I was using a postpaid number (9966582999) of Reliance-Andhra Pradesh. I have made several requests to the company through calls and mails to reduce my Tariff to Rs99/month.I have clearly sent them a mail stating, unless my issue is resolved I am not going to make any payment, however, they never responded back Yesterday I have received a call from Delhi and they have informed me that Reliance Communication has booked a Fraud and Cheating case (Case ID-9902) against me. In the call they have informed me to call the Lawyer who is looking into my complaint.As advised I have called...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - 3G services always interrupted

User
 Jyotiranjanjdrbgr on Nov 24, 2014
I am from Rayagada Dist, Odisha PIN-765001, Under main town area only 3g tower is there but maximum times network becomes EDGE/GPRS, whereas we recharge the 3g pack but we can't avail the facility of 3g . So please do the necessary arrangements, so people are not to be frustrated....
Complaint comments Read comments [1] Complaint category Internet Services

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