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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1800 100 3333 (Toll-free number)
 (022) 30373333
 (022) 30383333
 (022) 30333333
Fax:022 303 88005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance Communications - Reliance bill payment with out using data

User
 sampath.93747 on Jul 30, 2014
Hi, This is Sampath I was used reliance data card (9380948077) upto jan 2014 after that I paid all the payments and given the Post paid to Prepaid conversion request on Jan –2014 to Reliance web world. After few days i got a call from Reliance Customer care and told we will give you offer three months 2GB data free you Can use it, I told her i don’t want continue but she told you can use. Then after three months again i got bill for usage i asked did’t activate any plan then why bill is coming. Again i paid the amount and visited the Reliance Web word and given cancel request but why...
Complaint comments Read comments Complaint category Internet Services

Reliance Communications - Insufficient Balance..

User
 koshy_manoj on Jul 30, 2014
I have enough balance (ie Rs 60) in my Reliance Pre-paid mobile number 8080059072 but showing insufficient balance whenever I am making a call. I had lodged a complaint and received a complaint number 223090704. Next day I have got a message complaint is resolved. Still the same issue....
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications Limited - CAN'T ABLE TO PORT MY RELIANCE NUMBER

User
 Ankit H on Jul 30, 2014
I HAVE CALLED SO MANY TIMES TO REALIANCE CUSTOMER CARE BUT THEY DONT PICK UP THE AND EVEN VISITED THE STORE BUT NO ONE GIVES ME PROPER REPLY REGARDING PORTABILITY AND THERE SERVICES ARE VERY POOR PLEASE HELP ME AND SAVE ME FROM THIS FROD COMPANY RELIANCE COMMUNICATIONS. My Number is +919311103778 E-Mail :- hankit3@gmail.com...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - Address Proof Not Updated

User
 Aarumugam on Jul 30, 2014
Dear Sir My mobile no 9894873251 am using from 2004 but I changed network Reliance @2012 MNP option.I submitted all documents.Reliance customer care said address proof not received, there after I given address proof to same retail shop, again they said same.then I given 2 times to reliance web world Tiruppur, and last time I sent address proof and photo to Coimbatore regional reliance web world.Still my address proof not upadated.my connection working but I can't recharge through online.I can't change network.what to do for address proof updation.I want to change postpaid connection.please give...
Complaint comments Read comments Complaint category Telecommunications

Reliance GSM - Automatic deduction of balance

User
 cavishu on Jul 30, 2014
Dear sir I have bought a new reliance gsm sim no.9024661669 in june 2014 in sri ganganagar rajasthan. I had recharged my no. With 3g data plan of rs.156 on 24th jun and on 29th jun the data balance was around 900 mb nd in the morning of 30 th june the data balance was zero. The sim card was in datacard and that was not attached to any device. I have dialled the customer care no. Many times but no reply yet. In addition to this they have activated by their own a VAS SERVICE for which they are charging me rs. 5 per week for no reason. Kindly resolve my grevience Regards Vishal sharma 09024661669 Sri...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - Network problem service not allowed

User
 sdimri2002 on Jul 30, 2014
Dear sir I have a lot of times complain reliance networking problem in Gandhinagar and other place. i have paid all of my bill and i sufferd a networking & service not allowed problem Reliance communication is ignored my problem. Siddharth Gandhinagar Gujarat 8905229598...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications Limited - Harassment after paying of bills : Reliance Netconnect 9015127881

User
 guneetsaini on Jul 30, 2014
I used Reliance Dongle for 2 years and disconnected the services in April 2014. I missed paying last bill as after disconnecting online payment could not be done and after trying multiple times, I could not do it. It slipped my mind that payment is remaining and did not get any reminder message/ call or mail from Reliance informing me of any pending payments. After 3 months, In July, I began to get calls from some advocate harassing me for the same and threatening with a court case which Reliance had filed. I informed her that I was not aware of any pending payments and will be doing any payment...
Complaint comments Read comments Complaint category Broadband

Reliance Communications - Tower erection for rental

User
 relpan on Jul 29, 2014
I like to rent my open terrace of my G+2 housing building in Mogappair west. I contact Mr Vivek 9962594004 for further information, But in surprise he acts as Mukesh/Anil those we could easily contact them. Other than him to whom I have to contact. Selvam...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance - Unnecessary deduction of balance

User
 shivani17 on Jul 29, 2014
mobile no:8287662134 There has been a un necessary deduction of money from my account on the name of VAS.and i have not activated any.Whenever i call customer care they say that there is no vas activated but still they cut money on Vas.I am complaining second time about it.Please look into it so that i dont have to complaint on the daily basis....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Sim card not working mob no. 9343372928

User
 uttambuxar on Jul 29, 2014
Dear Sir, I have a reliance CDMA no. 9343372928 since approximately seven years but from last 15 days it is not working. On inserting sim card it is showing insert card. This sim card has been taken from Karwar(Karnataka) but at present I am in Goa. This sim card has some balance and life time validity. I have gone to nearest Reliance Web world but they are telling that this Sim card will be replaced from Karnataka only and It required local address proof. Please resolve the issue at the earliest. Regards, Uttam Kumar Singh mob no. 9321043725...
Complaint comments Read comments [1] Complaint category Products & Services

Reliance Communications - Not getting Refund of Rs. 3800 from Reliance, have sent so many emails..

User
 Lakhan44 on Jul 29, 2014
I have been calling Reliance and trying to reach everyone but not getting any reply, its been 1.5 months since I have cancelled my installation but till now have not received the refund of Rs. 3800 which I paid initially. Please help... CAF No - 17800033318563 Cheque # - 000071 Bank - Kotak Bank Refund Amount - 3800 Phone # - 09845520946.. Please help, it is very urgent now since I have been waiting for my money since last 40 days. I called customer care and i was told request has been registered and I will get the money back within 15-20 days, I am still waiting for the...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - bill paid in advance but blocked my datacard

User
 N.V.G.Pavan Kumar Arrepu on Jul 29, 2014
My data card number is 9390627114, i have paid Rs.2160 at Reliance store at anakapalle on 09/06/2014 for 3 months advance rental plan, i.e for 1299 plan of 3 months and the out standing amount upto that date. the total was Rs.2160. But now while contacting reliance customer care they are informing that they have not received any payment for the said number and they have stopped the services of my datacard. I have paid the amount through the Bill no. 13833, I request you to activate my services of the data card and continue in the bill plan that i have paid, i.e 1299 plan for 3 months....
Complaint comments Read comments [2] Complaint category Internet Services

Reliance Telecom - Serious Network Issue CDMA

User
 Shreyas Nandan on Jul 28, 2014
With utmost regret, I am writing this email. We are using below 7 (seven) Corporate CDMA Connections all running on plan Rs1299/-, and other 70 connection on GSM. Now from last 7 days we are facing huge (Serious) Network Issue on below mentioned ADDRESS on CDMA Numbers only. We also tried with multiple handset and checked the signal strength. We are facing problem in both indoor as well as outdoor. Exact Problem : Fluctuation on voice clarity on both the side. The problem is not on particular timing or through the day, it suddenly creates Fluctuation on voice clarity. NO PROBLEM in NetSpeed...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance GSM - Main balance and Talk time 20 hours deducted without any reasons

User
 Ajay Kumar Dutta on Jul 28, 2014
Dear Sir,
I am a customer of RELIANCE GSM (Prepaid), & my mobile no. is 8293343370. I recharged Rs. 299/- for RIM GSM to RIM GSM (Prepaid) free calls for 28 days in 09/07/2014 at 10:30:40PM (Transaction no.- 1407093189981) . Today at 10.25pm I saw that I have my local RIM GSM to RIM GSM (Prepaid) free calls is about 20 hours & main balance is about 26/- (Twenty six rupees appx). But at 10:50PM my main balance shows that my main balance is .07/- (seven paise) & RIM GSM to RIM GSM (Prepaid) free calls is n/a. In this time I talk with a RIM GSM (Prepaid) mobile no....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Netconnect - No Service Since last 3 months

User
 harsh19jain on Jul 28, 2014
Myself Harsh Jain and I have bought a reliance netconnect card from reliance for use it in Durgapuram, Dachepalli, Guntur. The service was available for 2 months and then suddenly stopped. No satisfactory answer was given by customer care. I also mailed them atleast 10 times. Name : Harsh Jain Netconnect ID : 9391362111 Area of operation : Durga Cement Works, Dachepalli, Guntur, A.P.. Contact No. : 09490400814 THere are around 110 others waiting for the service, if not corrected we shall be refunded of the recharges already done and also would like to return the Netconnect+ Cards. With...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance - Reliance cheated to their users by their officials websites

User
 alamhussen on Jul 28, 2014
Hello team, I MR. ALAM HUSSEN want to inform your team and also to Reliance high Authority that my problem is solved but I am not happy with the company because today is 28th July 2014 and almost 15 days gone but till now the company can not update there official Websites as per revised Plan of 52/-. It means the company cheated with there customers and there users. They are attracting the customer by there old benefits of 52/- and after recharged they are doing cheat with customer and inform them that our plan has been changed. I am requesting to team to revised there web page as per...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance - SIM application RELIANCE GSM

User
 bswastik on Jul 28, 2014
I am using a GSM Postpaid SIM of RELIANCE - 8100924057. I get regular popups of SIM application w.r.t chargeable extra services on Travel Tips, Finance Tips, Horoscope services, Caller tunes, Cricket, Entertainment, etc... These popups are so cunningly displayed on view port of my smart phone - NOKIA Lumia 525, such that the moment my phone wakes up from sleep mode, there is 99% chances of clicking to those services. To get rid of this I even registered with DND service, hoping that I could get rid of this trouble, but in vain. I am really fed up with this frequent popups. It hinders my work...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Reducing my Balance to zero without any usage and Blocking MNP message

User
 devm2024 on Jul 28, 2014
Hi folks, we all know that Reliance Communication's tactics to loot people. Now what they are doing with me is strange. 1. They keep reducing my balance to zero without any calls being made. Its just like I recharge with some amount and after few days I check my balance and apparently drops to near zero. I am telling you they are just stealing my prepaid balance and nothing else. I recharged 2 times with 150Rs and same thing happened with me. I called customer care but they always disconnected my phone. So I failed to register a compliant. Many times they said route is busy which is nothing but...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Reliance Netconnect - No internet connectivity and Frequent Loss of Network

User
 abhishekposwal on Jul 28, 2014
I am facing frequent network coverage issue since 14-July-2014 on my Reliance Broadband+ device. I have complained many time to reliance about this problem but they say that there are technical issue in my area which will resolve soon, so i waited for couple of days and on 21-July-2014 my Internet started to working again but with frequent loss of network but not too much. After some days, from morning of 27-July-2014, I have no access to Internet again till now. When I tried to call customer care they told me that there is network up-gradation is going on UP West so I cant use the service till...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Home Phone Issues

User
 Maulik Mehta on Jul 28, 2014
Hi, We have a home phone of Reliance in Surat. It has number of issues since year. machins are not working. Wiring are always bad. It never works in rain. We never receive bills. (Yes, but we do have to pay late charges) We have complaint about this too many times but nothing happens. Employees at reliance tells us who asked you to buy the line of reliance. We are in losses if you want to use it use it the way it is. The technician called, Munnabhai, keeps on asking money to do anything. Threatns to hold the services. I have send number of emails requesting the ebill, but that also...
Complaint comments Read comments [1] Complaint category Landline & Home Phone Provider

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