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Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1-800-1003333 (Toll-free number)
 +91 22 3037 3333
 +91 22 3038 3333
 +91 22 3033 3333
Fax:+91 22 3038 8005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
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Reliance Communications Complaints & Reviews

Reliance Communications - 3G data not received as per message received and tariff recharge went wrong

User
 Harish Kumar Soni on Jan 26, 2015
Dear Reliance Team, I am a loyal user of 2 Reliance GSM numbers. I have been using Reliance for years. I am using Reliance 3G number 8976202464 at Mumbai. My last two recharges have made doubt on Reliance services. I have talked to Reliance Customer Care many a times but it seems they are not able to clarify things also not able to resolve and not even ready to file complaint. I am feeling somewhat cheated. Here are my issues. 1. On date 18-Jan-2015 I have done e-recharge of tariff 139. Before doing this recharge I have talked to Reliance CC they informed that this will make my calls tariff...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Netconnect - Reliance not closing connection and adding bill again and again.

User
 ajaysh81 on Jan 26, 2015
Hi dear sir, Thanks for opening such website where consumer can share their pain what they get from fraud service provider in India. Our Indian service provider like Reliance is such a fraud company thats why we have to rely on foreign companies for good services and product. Mukesh ambani and Anil ambani are worst businessman. They are nil in support and services. They even dont care about how much worst services given by their product. they should be shameful for their acts that in greed of money they are just doing fraud with innocent indian people. They are shameful son of...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - 3g speed reduced after 74 rc

User
 Roshan Virk on Jan 25, 2015
Hello On 4 jan 2015 i recharged my sim with rs 177 in which i got 2gb 3g data for 30 days Everything was going fine until 12 jan 2015 when i recharged my sim with rs 74 in which i got Local R2R 25p min, Local Oth 25p/min(Val- 90 days)+500MB GPRS for 30 days..from here my problem get started From that very day my 3g speed has decreased to 2g and i am trying to get in touch with reliance customer support person from last 13 days but calls are automatically gets disconnect from reliance end... I did not hope this kind of poor support from reliance ...Look this matter fast as possible..my no...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Reliance PRO3 No signal

User
 Poovalinga Ganesh on Jan 25, 2015
Reliance PRO3 No signal. Only one day worked. I have complaint so many times but no use from both service provider where i bought this data card and Reliance customer care center. Service Request ID - 229085189, 229123005 Help me. i fed up with this. Thanks Ganesh...
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications - Payment of amount deducted twice and not refunded

User
 prasanthshyam on Jan 24, 2015
My connection number 9381975532 my bill amount is 897.76 when i paid for the first time my account got debited and the message from the reliance communications said the payment was unsuccessful so again i paid the amount of 897.76 now twice my account is debited and my account has not been credited back again..please help me out i want my money back soon.....
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance - Reliance Broadband poor services

User
 Ankur_Kedia on Jan 24, 2015
Hi, I have taken the broadband connection of Reliance on 26th Dec. Till 14th Jan it worked fine, but after that it suddenly got disconnected. I lodged a complaint at their call center on 14th Jan itself. Today it is 24th Jan and still I am getting no connectivity of reliance broadband. I tried multiple times calling their customer care and everytime I got the reply that you will receive a call from our technical team regarding the issue. Till this date, I just received one call from technical team and unfortunately I couldn't receive that call since I was driving. But after that I received...
Complaint comments Read comments [2] Complaint category Broadband

Reliance Communications - Raised request for termination in the month of October but there is no response

User
 nadiya.shaik99@gmail.com on Jan 24, 2015
I raised request for termination of reliance net connect plus No 9346772822 in the month of October but there is no response from them..I paid all the bill but they are keep on generating bills..recently I.e on January 6th of January I got a msg stating that I need to pay bill i was shocked with that message to confirm them once agan I dailed customer care that executive took two complaints for waiveoff and termination those complaint no are 228761392, 228761598. till now there is no response from them today when I spoke t their executive I came to know that they closed my complaint s with out asking...
Complaint comments Read comments [2] Complaint category Internet Services

Reliance Communications - Considerably low speed and illegitimate charges

User
 apoorv_aug on Jan 23, 2015
I am a new user of reliance broadband and have been using it for the last 2 months. My details for the broadband connection are;
Name: Apoorva Gaurav
User ID: 310546716413
Connection: Reliance Wireline with 1 mbps speed

With in these 2 months of time, I have lodged number of complaints around 20-25, may be more. I have always been given assurance of permanent resolution of the problem by technical team with in 24 hours and the most surprising thing is, I have never received a single visit from their technical team. This month only I lodged telephonic complaints...
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications - Connection Issue with CC

User
 apoorv_aug on Jan 23, 2015
Dear Sir / Ma'am,

With due respect, I would like to inform you that I have been using my mobile no. 9312249410 for almost 6-7 years and did not face any problem. However for the last five six months, I am unable to connect to customer care on any number either it's 198 or 333. Every time I call, I am told that the called is being transferred and an automated voice starts advertising. Just after the ad finishes, I receive a thank you message from the automated voice and the call gets disconnected. It's happening to me on both the number, provided above.

I...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - Non receipt of Bill

User
 RaghavIndustriesLimited on Jan 23, 2015
We are having 17 connection of Reliance Telephone Post paid No. We are paying every month adhoc amount for all the connection in total. We want the usage bill for all the Telephone No. from April 2014 onwards. The Telephone Nos. are : 8144333000, 9364255999 9364150883, 9362711222 9364199111, 04286325444 9364177111, 9364166111 04223259035 9364255777 04223259034 9364166777 9364133444 9367633344 9364199333 93642 66999 9364244888...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - money debited from main balance

User
 vineet rawat on Jan 22, 2015
recharge of rs 150 done on no 8080987455 on 19 jan 15 evening and whole balance was debited on next day morning we had approached customer care many times yet they have given us only silly excuse that server is down or money will be refunded in 72 hrs but now they saying server is down we r unable to process what should we do for that plz solve our problem...
Complaint comments Read comments [2] Complaint category Internet Services

Reliance Communications - CDMA postpaid not getting signal / Manaparai , Trichy (Dt),TN 621306

User
 Veta on Jan 22, 2015
Sir, I am using CDMA postpaid connection but it is not getting network signal and it says switched off if any one call Mobile no : 9364377770 Kindly solve my issue... Regards, P.Ali Badhusa 9994747696 Manaparai Trichy (Dt) 621306 Tamil Nadu...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Reliance Communications - RC 177 -3G DATA NOT CREDITED AS PER OFFER DETAILS

User
 jovin vincent on Jan 22, 2015
Mobile Number:8767095575 I got 1GB 3G data with sim card (FRC-199). Further i recharged with Rs.177 as i got message from *129# which said 2GB 3G data+unlimited facebook, whatsapp...etc. (Refer attachment) But after recharging i got only 1GB.When i contacted customer care, they said it would be credited in 24 hrs.After 24hrs again i contacted customer care and they said its just a random offer.You may or may not get the offer.Then why was the cheating message from *129#????????? Further i recharged with Rs.246 as it said it will provide 2GB 3G data.But after recharge it deactivated the...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - Data card netconnect pro 3 number- 09320665797 getting speed up to 100kbps only

User
 vijay rayshi shah on Jan 22, 2015
Dear Ones, have purchase worth Rs-6000/- reliance pro-3 dongle number- 9320665797 with one year unlimited free plan on 19/01/2015 at the time of purchase Dombivali east (thane maharastra) reliance store had given guaranty of minimum speed of 3mbps and highest speed of 14.7mbps, but am getting speed of 100kbps only... pls provide speed or refund my money back...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - Stop charge making services and refund AMOUNT DEDUCTED AND UNWANTED SERVICES ACTIVAED

User
 reliavin on Jan 21, 2015
Hello sir, I am a user of Reliance GSM service and using reliance GSM no. 7677086177. On my number without informing me, I have many Charge making services are activated automatically which cost me around 30 Rs per month. I had complained many time to deactivated these services but still they are not deactivating my charge making unwanted services. Once I had complained this then anyone (customer care) give me some number (198) to dial to deactivate any service, but without deactivated the current service, it activated 1-more extra charge making service and they are not able to refund what...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - bill wrongly overcharged

User
 Vishal M Dholariya on Jan 21, 2015
my postpaid number is 8000 800 801.I have activated monthly rental plan for 149.Detail of this plan is also availble on internet as well as brochure at reliance store.but. I got something else.In this plan I own 300 local minutes per month as per written and told by reliance store and website.But my arrived bill shows "there is no any free 300 minutes plan for you. In spite of this I got only 50 rs discount on bill and none of minutes are free."I used around 400 minutes in a month. So, due to this mistake I got bill for 400 minutes and deducted 50 rs as discount inspite of free 300 minutes . I complaint...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Reliance Communications - Billing even after asking for disconnection and harassment

User
 Mohan Rao R on Jan 21, 2015
I was using a data card with no 9347806863 taken in 2013. Have asked for a disconnection in early 2014 as I was not using the same. Still there are bills being raised and there is a continuous follow up asking for payments. I have fully paid till the time I asked for a disconnection. In Aug 2014 there was call from a lady claiming to be advocate from Delhi High Court saying that there is a warrant being taken for my arrest and i will have to attend court there. After I called in the customer care there was a respite from the harassment for a month, and later it again started. Today again there...
Complaint comments Read comments [2] Complaint category Internet Services

Reliance Communications - Relaince data card

User
 pradeep.k.srivastava on Jan 21, 2015
Complaint against Reliance Prepaid data card no-7499849314 I am using the said data card for the last three years and paying around Rs 800 per month without any bill /quarry, as it was reimbursable to me. However data use was negligible during the said period. I never got a pre call or informed through mail. It was always informed on the due date. Now as per current plan and data use, I have opted displayed plan of Rs 299 per month and submitted on line Rs 299/ for the month. Please make corrections in your records accordingly....
Complaint comments Read comments [2] Complaint category Telecommunications

Reliance Communications - Removal of Reliance Communication Tower

User
 Vimal Dagli on Jan 21, 2015
I am an Chairman of Atlanta Owners Association which is located Gulbai Tekra, Ambawadi area of Ahmedabad, Gujarat. Your company has installed the tower on our building terrace many years ago. But since year 2011, we have stopped receiving the rent for the same. We have also given notice to remove all yours equipment from our terrace since long time ago. But none of your company representatives are responding to our notices. I would like to request you to take necessary action immediately. Thanks and Regards, Vimal...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance - DATA CONNECTION IS DEAD SLOW

User
 D.DESHAKUMAR on Jan 20, 2015
CHEATING BY GIVING WRONG INFORMATION 100% WASTE! i am using relaince data pro 3 they told its fast but its totally waste and useless...the speed is 2kbs only...But relaince giving fake information and cheating customers...if u call customer care they will say technical problem it will be slow for 2 days...after 2 days they will say 2 days...again if u call they will say 2 days...totally 6 month went of like this...2 days 2 days 2 days...i dont know to laugh or slipper myself for choosing such a worst data card for INTERNET... My Data Card No.9383944555...
Complaint comments Read comments [1] Complaint category Broadband

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