Reliance Communications Logo

Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Opposite Khoper Khairane Railway Station, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Phone:1-800-1003333 (Toll-free number)
 +91 22 3037 3333
 +91 22 3038 3333
 +91 22 3033 3333
Fax:+91 22 3038 8005
Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
 
Go to Reliance Communications:    Twitter  Facebook 

Reliance Communications Complaints & Reviews

Reliance - REGARDING PAYMENT OF BILL

User
 Avadhesh gabel on Apr 1, 2015
We had taken connection of 3g Mobile Broadband No.9770945369.. We had made payment all dues vide receipt no.653577 dated 08/09/2014 and requested to close the connection..(COPY OF RECEIPT HAS ATTACHED HERE WITH).. Inspite of above we have got the call from Delhi Mob. No. 07827806859 regarding non payment of above dues and threatening us to lodge a case against us and make a rudely behaviour to us and not listen anything from us regarding the payment which we had made and also said that "we are giving notice to you regarding non payment and than you give reply through your advocate".. After getting...
Complaint comments Read comments Complaint category Mobile Service Providers

Reliance Communications - regarding the no any action against many times complain

User
 pankaj kumar student on Mar 31, 2015
sir no any action against the service request ID: 231293786.so I return hand set because there is no any action my request.many times complain of reliance officer but not any action.No any commitment on selling time but when any person purchased hand set and new connection that time many scheme provided by me.if any customer started problem then solve it on time. you know that it is your responsibility.you would like to contact me for details of problem then my contact no is 9934364267.I inform to you that never problems of any type of any customer in future.because your destination customer...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Reliance Communications - Balance deduction for no reason

User
 p14sumeetg on Mar 31, 2015
I have been a reliance user for 12 years. But I gotta say I am very disappointed. My balance has been deducted for I don't know how long. I kept asking my son to recharge. But when I realized Rs 25-30 are being deducted everyday for no reason, I called customer care thrice. They keep saying money won't be deducted again but it does. Now I have Rs 2 balance and planning to throw away this SIM card and get some other network. I am feeling cheated and frustrated. :/...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - COMPLAINT REGARDING INTERNET PROBLEM

User
 kk2 on Mar 31, 2015
I DID RECHARGE OF 282 RS FOR 90 DAYS INTERNET PLAN ON 24 JAN 2015. IT WORKED TILL 31JAN 2015 AND SINCE THEN I AM UNABLE TO ACCESS INTERNET. I MADE APPROXIMATELY 10 COMPLAINTS IN RELIANCE CUSTOMER CARE BUT ALL IN VAIN. MY PROBLEM IS UNRESOLVED. I CAN NOT USE MY INTERNET FROM MORE THAN 60 DAYS. THE LIMIT OF 90 DAYS IN PACK IS GOING TO BE FINISHED. MY FULL INTERNET PACK WILL BE OF NO USE TO ME. THE COMPLAINT NO. THAT I REGISTRED WITH RELIANCE CUSTOMER CARE ARE- 231684153, 231428899, 231120017. THESE ARE SOME OF THE COMPLAINT THAT I REGISTERDD IN RELIANCE CUSTOMER CARE BUT THEY ARE NEITHER SOLVING TECHNICAL...
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Activation of Broadband Services

User
 RahulNetConnect on Mar 31, 2015
Dear Sir, My data card Number is 9309407224 and its broad services is not activated from 24 march even i do not know the reason why it is deactivated by reliance communication. i called so many time a day to customer care the only reply wait for 48 hours and i have been waiting for last 7 days. they guys only send a reminder and say wait. whenever i say please transfer call to senior they disconnect the call and tell me to drop a mail. i m stuck from last 7 day i m living in Jaipur and i m professional and i have so many work i have no time to call daily to customer care. its a per paid connection...
Complaint comments Read comments [2] Complaint category Telecommunications

Reliance Communications - REFUND OF WRONGLY DEDUCTED BALANCE BY YOU & STOP ALL SERVICES EXCEPT CALLING ON MY RELIANCE CDMA MOBILE NUMBER 7428462579

User
 Nitesh10 on Mar 30, 2015
Dear Sir, My balance has been deducted again wrongly yesterday dated 30.03.2015. After a long try on customer care no. 198 and *333, I did not make a contact with your customer care representative. For your kind information, I would like to confirm you that I have not subscribed any service on my mobile. If there is any service has been subscribed on my mobile number 7428462579 i.e from your side. Please stop that service immediately and refund my wrongly deducted balance. I hope you must confirm me about stopping the service and refund of wrongly deducted balance on my mobile number. ...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - termination of connection without any reason and notice

User
 Debraj Mondal on Mar 30, 2015
Respected Sir, Myself Debraj Mondal, residing Kaikhali Chiriamore, 28 no. Lane, Kolkata- 700052, West Bengal, India. I was using 9830986974 number under Reliance GSM prepaid service. The number has been terminated on 28/03/2015 at about 4pm to 4:30pm without any information or notice. I have been visiting Reliance Store since last Saturday(28/03/2015) repeatedly for activating my number with every valid documents which I have, but nobody could help me. The Reliance Store employee asked me to make my number as postpaid to reactivate my number. I was then agree with him and submitted required...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - balance Issue

User
 Avinash Tomar on Mar 30, 2015
I'm Avinash, my prepaid num is 7067366788 and the probem I'm facing is continous bal deduction. From 13/03/20..As I met with an accident on 15th March. So unable to notice the change. But from 22nd March, Daily I have to call 198 for bal issue....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - net connect dongle lost

User
 pagli on Mar 30, 2015
we have informed the company long back around 5 months ago that we lost the data card and spoke to the costumer care executive about permanently decarding the facility and disconnect it fro ever. bt they have not done yet and since then they have been mailing us and calling us every now and then for doing the payments for ever month. we are really upset and highly annoyed by this kind of disturbance if after informing about our loss....
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Not resolve the complaints

User
 Kamal Upreti on Mar 30, 2015
I have submitted complaints No. 231502671 & 231495884 for not receive of amount after recharge. Kindly do the necessary thing as soon as possible. (I have received a SMS form Reliance on 18.03.2015 at 14:44 hrs that recharge with Rs. 410/- & get Rs. 615/-. I have recharged (Mob No.- 8882644350) on 18.03.2015 at 14:49 with Rs. 410/- but my account recharged with Rs. 361.9/- only. Please look in this matter & recharge my account with Rs. 615/- as mentioned in SMS.)...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - Reliance GSM Prepaid - Unnecessarily charged Rs.70 from main account for using data when data pack(Rs.57) is active with sufficient data balance.

User
 msvmohanraj on Mar 30, 2015
Hi, My Reliance GSM Number: 7667953626. I have recharged the above number with Rs.57 and got 50 MB data. But while browsing, reliance unnecessarily charged Rs.70 from main account balance on 28/03/2015 for using data even though if i have data balance of around 10 MB. I called 198 on 29/03/2015 and made a complaint. Customer care person said the amount would be refunded in next 24 hours. But no resolution for that and my amount is not refunded even after 36 hours. Please take proper action on this. Contact: 7667953626. or 9600526868. Thanks, Mohanraj V...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Reliance Communications - broadband bill

User
 pankaj solanki on Mar 29, 2015
Sir, Myself Pankaj M.Solanki having Reliance Broadband Connection (customer number : 341184160643). During period of 26.07.2014 to 25.08.2014 my Internet was down due and not working, but all reliance connection nearby me was working perfectly, means having problem in my connection only. I registered many complains for above said problems and my complaint numbers are as follow 1) CNM10001417089 2) 223512643 3) CNM10001427747 When i don't received any response from your service team after a month, i registered my complain to cancel my broadband connection. Immediately i received call from head...
Complaint comments Read comments [1] Complaint category Broadband

Reliance Communications - Zero Rental Plan - GSM 12 Months

User
 L_Somo on Mar 29, 2015
Dear Reliance Team, Since this plan is available for all over India as confirmed by reliance customer care, i tried to buy Zero GSM Rental 12 Months Plan ( http://shop.rcom.co.in/gsmzero/122-postpaid-gsm-12-months-zero-plan.html ) After entering all my details correctly, I got an error message as "Please enter correct PIN and select correct State." Pin Code = 795001 State = Manipur So, I need help here to go through this last step. Thanks, Laishram Somo Meitei...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Reliance Communications - verification is negative

User
 anil_05001 on Mar 29, 2015
Dear sir/ madam I a my purchase of cuma post paid no. 9329222002 dated. 24/03/2015 I can submitted all the document on the reliance store but the verification is negatively due to house locked the sms is send by reliance company I can talk the reliance store and the verification person manoj kumar he say to us we can take a verification revived on 25/03/2015 that after reliance company is sent sms again your verification is negatively dear sir my house is never locked in my house 7 person is lived how can possible to all the member is out of house . I can also call to 198 and the reliance office...
Complaint comments Read comments [1] Complaint category Other

Reliance Communications - WRONGLY DEDUCTED MY BALANCE BY RELIACNE

User
 Deepak gagrani on Mar 29, 2015
DEAR TEAM KINDLY HELP, ON DATED :- 20/03/15 RELINACE COMMUNICATION WRONGLY DEDUCTED MY MOBILE BALANCE ALMOST RS 155/- I HAVE REGISTRED THE COMPLAIN ON DATED :- 21/03/15 & AFTER THAT I HAVE RECD THE MESSAGE FROM RELIANCE COMPANY & MESSAGE TEXT WAS WE HAVE REGISTERED YOUR COMPLIAN AGINST NO. :- 231349238 BUT TILL TODAY I HAVE NOT BEEN RECEIVING THE RESOLUTION FOR LAST 8 DAYS, SO MANY TIME I HAVE CONTACT WITH CUSTMORE CARE & COMPANY APPLICAINT CENTER BUT NOT ARE GIVING ME RESPONSE & EVERBODY WERE SAID WAIT FOR 2 DAYS. THEY WERE GIVING ME TWO INTERACTION NUMBER ALSO :- 4258961938...
Complaint comments Read comments [1] Complaint category Telecommunications

Reliance Communications - Deduction of balance and cannot talk any customer care executive

User
 Mannsaini on Mar 29, 2015
my no. is 7307846577 my balance deducted from my account, yesterday was 71 rs in my account but in 1 min international call my all balance come nill and one more complaint from my side is tht i will recharged my number with net pack of 177 3G in which the plan is unlimited facebook or whatsapp and 1gb data but on using facebook or whatsapp my data is deducted I m unable to talk any customer care executive... I will call on ur customer care no 198 or *333 but I will not talk to any of ur customer executive even my balance is deducted... & one more complaint from my end is tht I m unable...
Complaint comments Read comments [1] Complaint category Other

Reliance Communications - no network from last few days

User
 hansika sharma on Mar 29, 2015
I RAJIV SHARMA R/O 91-92 VIPIN GARDEN DWARKA MORE METRO PILLAR NO-798 UTTAM NAGAR NEW DELHI-110059. YOU KNOW I AM SPINE INJURY PATIENT FACING VERY SERIOUS PROBLEM BY YOUR SIDE OF NO NETWORK IN OUR AREA FROM LAST 7-8 DAYS. I AM SUFFERING FROM SPINE INJURY AND UNABLE TO MOVE ANYWHERE FOR MY PROBLEMS. MY ALL NUMBERS ARE NOT WORKING DUE TO NETWORK PROBLEM. PLEASE TAKE STEICT ACTION AGAINST CONCERN DEPARTMENT. MY NO- ARE GIVEN BELOW 9350833405 / 9555244454 / 9312221312 / 9311699895 ALL NUMBERS UNABLE TO CALL 225-226- AND CUST-CARE 198-333.PLEASE DO NEEDFUL AS SOON AS POSSIBLE. RAJIV SHARMA...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Reliance Communications - Regarding Bill payments

User
 ilaya81 on Mar 28, 2015
Dear Sir, This Is Ilayaraja T .I am Using Reliance broad Band for long time, and Facing the speed issue problem and my number this is my mobile no 7811991633 .I have lost this number on dec 2014 .That time i requested the reliance people to terminate the connection and i cleared my bill every thing .and i still i havenot received any duplicate sim in my name for that number . They on very next month reliance communication asked me to pay the bill of Rs .4732 for the useage of data .I asked them the details of usage, Still i say i will pay the bill .Only if they provide the details of usage .After...
Complaint comments Read comments [2] Complaint category Broadband

Reliance Communications - Use of prepaid data card Expires before due date

User
 arulgilbert on Mar 28, 2015
Dear Sir, When I pay Rs449/- I am able to use the inter net for full one month on a regular basis.But last month it expire within 20 days.Now only two days back I have renewed my data card with Rs449/- a message has propped up saying my GP is very low I suspect some one may be hacking into my computer.Kindly help.I have also change the email password recently for safety....
Complaint comments Read comments [1] Complaint category Internet Services

Reliance Communications - Frustrated Reliance Customer, Annoying messages, Bal deductions and what not............

User
 Freaked out Customer on Mar 28, 2015
My num: 8101037150 I have got this message about 6 times since yesterday and my money has been deducted many times. ""You have requested for TecShayaari pack for 30 days at rs 30 pm" Reliance customer care not picking calls and if they do they speak in bengali and there isnt any option for hindi/english. Common people.. Are you nuts?? who will ask for Shayari pack in these times?? Such messages are annoying. and For God sake stop that long automated message whenever we are trying to call someone"Your prepaid acc bal is 19.34..bla bla, recharge soon to avoid suspension of your account" You...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Share this page with others

  
  

Recently Discussed

6 hours 3 minutes ago
Reliance Communications
network problem
6 hours 55 minutes ago
Reliance Communications
Unnecessary deduction of balance
7 hours 0 minutes ago
Reliance Communications
Balance deduction
7 hours 59 minutes ago
Reliance Communications
regarding the no any action against many times complain
19 hours 4 minutes ago
Reliance Netconnect
extra benefit not credited