Reliance Communications Customer Care

Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Tollfree:
1800 100 3333
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184
128
1800 3033 5555 (Toll Free for Reliance Network)
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15
17
1800 3000 5555
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19
24
Phone:
+91 22 3037 3333
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61
54
+91 22 3033 3333
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33
39
+91 22 3038 3333
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18
33
Fax:
+91 22 3038 8005
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+91 22 303 88005
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Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
Satisfactory Rating
15%
Complaints
13306
Responses
7460
Resolved
190
So far so good - The company responded to our notifications and is working on resolving complaints.
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Reliance Communications Customer Care related pictures (1222)

Reliance Communications Complaints & Reviews

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Reliance — Extra Balance Charged

 Ved Tripathi on Feb 14, 2016
14-02-2016 i made a call between 8 to 9 am 8 min on vodafone up east no.balance deduction 800 rupees.again on 5.29 pm i talked on same 2.31 min charges 300 rupees.My Plan in 1 Rupees Min.on across india . my total money charged 1100 rupees instead of 4 rupees.

I am requesting you to solve my quarry as soon and credit my rest balance on my Mobile No.

Regards 9696197246...
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — No CDMA Network

 Rahul khetak on Feb 14, 2016
Dear concern,

I would like to inform you that, No single network at all since last 2 years at lanja location located in district ratnagiri, state maharashtra. Kindly check from your end and resolve the network issue as early as possible....
Complaint comments  Read comments Complaint category Mobile Service Providers

Reliance Communications — Reliance telecom

 hr396255 on Feb 14, 2016
I'm living in mandideep Bhopal. Network connections is so bad here. I'm not able to connect 3g Internet even not abe to talk on calls ....
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Activated unvanted service

 Naveenvkumar on Feb 13, 2016
Hello sir, Today 14-2-2016 at 6:20 Am, I received a message and the message is " You have been successfully subscribed to ADPAYStrmgMlySubs service for 13 days.To un-subscribe SMS Unsub 3672 to 155223(Toll Free)."
Please look into this matter. As m not an earning member and I stay far off my place in Delhi . Far off from my family and friends and doing my graduation. So every money counts for me. I had many options while selecting a sim but I trusted reliance and made a purchase. And if I get treated like this where I can't easily the customer care executive's number to tell my queries then...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Reliance Communications — Incorrect Recharge Received

 ikundan on Feb 13, 2016
I had recharged my Reliance Hello Phone with Rs. 1000 through net banking. But i just received Rs. 33.36 as balance out of it. Instead of 870.36
I tried to contact all the service center numbers. But every service center says not my department and asks to talk to another number. They started with 198 later *333, *396, 30339696 but no solution. Tried complaining over email, but no positive reply.

Reliance Hello Phone : 9308122282
Recharged on 8th Feb, 2016 : Rs. 1000
Balance Received : Rs. 33.36...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Data card cancelation

 sridhar ramachandrappa on Feb 13, 2016
Dear sir/Madam,

I Was using data card no (7483256800) connection of reliance due to bad service i given for cancellation request after giving the request still my connection has not eat canceled also they are sending bills to pay the out standing i had a discussion with one of the reliance customer care officer in the month of sep regarding the cancellation of data card they ask me to pay outstanding then the connection will be canceled as per there conformation I made the outstanding balance and I given the request through customer care also I sent a email to the customer care...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Lost of sim card

 Jitendra Kaushal on Feb 13, 2016
Dear sir
My self sagar kaushal and I have lost my sim card whos no. Is 9300307882 I request you to please block this no.and inform me on 9826428218
Thank you...
Complaint comments  Read comments [1]Complaint category Other

Reliance Communications — Not allowing Port Out

 Prithvi Patel on Feb 13, 2016
I have tried porting my reliance number 09362107879 to Vodafone on 9th February. To clear my outstanding bill of Rs 149, I paid Rs 500 (350 extra). Received an from Vodafone saying reliance has denied my porting request because I have outstanding dues. I contacted customer care and my unbuckled amount was Rs 2. Since I already paid 350 more than required, my total outstanding was negative -348. Yet reliance communications has the audacity to refuse my port request. Moreover customer care representative says she cannot take a complain not give a reference number for the so called 'escalation' of...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Customer Care

 Sidheswarrout on Feb 13, 2016
I was call 3 time in Reliance customer care but all time told me system is not update call back after some time...this process going 3 days and the cansalt person is Heranyam, Deepak Mahakud And last call taken by priyanka ...

I request you please check my call and take imedeate action over this matter...

Thanks
Sidheswar...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — My Wi pod is not activated

 sanjay rabadiya on Feb 13, 2016
Hi,

I bought a Reliance Wi pod max in Pune. but it not activated. If I call customer care they are saying the documents are not uploaded. But If I check with Reliance store, They said you have to submit all your documents again. They are just wasting my time and money. can someone help ? my alternate number is +919765084119


Wi-Pod number : 9372941279...
Complaint comments  Read comments [1]Complaint category Broadband

Reliance Communications — Rechage finish before last date

 shreeraj singh jhala on Feb 13, 2016
I have unlimited call std and local by recharge 399 I m doing port form bank to relince but my outgoing call finish before last date last date is 26 fab I have recharge on 30 Jan
If my problem is not solve I m complain in consumer court seriously
I have big problem...
Complaint comments  Read comments [1]Complaint category Schools

Reliance Communications — Wipod

 Ram Anand 100 on Feb 12, 2016
Reliance wipod is total waste of money, I never saw such worst customer support in any other network.
My no. Is 9380510054
I experienced poor network so I lodged a complaint where as there is no one is responding and billing made perfectly.
Though we raise a request they close it without informing.
I am requesting reliance wipod to close their customer service chat call all completely.
If we want to talk to supervisor also there is know such option as the result the person who attending the call will put you on hold and go for sleeping....
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance Communications Limited — Not deactivating data card even after payment

 Ashok503 on Feb 12, 2016
Hello,

I no longer wanted to use my datacard no. 7483199742. so I wanted to deactivate it. My payment is up to date. I tried calling customer care, they are asking me to wait and after sometime telling, concerned department is very busy. This has been going on for the past 2 days. I tried e-mailing reliance communication, even no response. so I do not know whom to approach. I am simply paying postpaid bill. Hope my complaint will be answered.

Ashok 9342148610...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Not getting desired speed in wipod

 Krishnaraj Bekal on Feb 12, 2016
This is the 3rd time im writing this compliant. This reliance wipod is hopeless. Nobody had called me even after i register the compliant in the facebook page. Are guys serious????
You guys are cheating the public. Please be professional enough to solve problems in timely manner....
Complaint comments  Read comments [1]Complaint category Broadband

Reliance Communications — Reg.port no of 8252220046

 lallu singh kashyap on Feb 12, 2016
Dear sir,
I am Anarkali devi, from Dewapur, Barauli, Gopalganj.I am using a reliance no 8252220046 from 2008, but due to some work I move to chennai.From 13 Dec2015, my sim was not working.pls, provide my port no, so I can port to chennai circle of reliance.
Kashyap.divyansh2@gmail.com
Thanks a lot....
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Reliance Communications — Port in delay more than 25 days

 Arjun Vishwakarma on Feb 12, 2016
Hi,
I am applied for port my number in Reliance Communication and submitted Documents & Rs 300/- by hand Mr Harmeet Singh (8800923864) on dt. 20/01/2016.
Address positive verified within week but till date my number not port in Reliance Communication.
I'm daily communicate with Ms Mansi (9350557148, 8470095013) & Mr Kamal (9555709995, 01127911009).

Still No revert from Reliance Communications End.
The one number is port but another three numbers still pending now we want our Security amount and documents back.

we kept on calling...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Data card recharged for unlimited package, but its not working and reliance is not refunding the amount/resolving the connection

 scs1983 on Feb 12, 2016
Date of first recharge : 25th January, 2016
Package : unlimited (797)
Data Card Number : 9393971947

It stopped working from 3rd Feb, 2016

Even after calling customer multiple times, they haven't resolved the issue.

Now they are not even ready to refund the amount.

Reference complaint numbers : 242800085, 242914315...
Complaint comments  Read comments [1]Complaint category Broadband

Reliance Communications — Regarding close my postpaid connection

 subh4web on Feb 12, 2016
Dear Sir,
I have requested to close my postpaid account, They told me that "your account will close in a week". As i am not using my mobile number 9555199779 but they still sending me bill again and again .

Kindly take a action for this.

Reliance Account Close:
Req No. 240911471

Thanks,
Subhash Singh...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Deactivation without intimation

 Pankaj Makkar on Feb 12, 2016
I am using my reliance number 9354950512 from last 7 years. But 2days ago, company has blocked my number without any legal notification. I didn't get any message or phone call regarding any issue from the company. I want the complete explanation from the company that why they blocked my number so that is why i need ur help. Hoping a positive feedback from your side as fast as possible. Thankyou . Contact me at 9896307007...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Mobile number suspend

 Sonu verma ji on Feb 12, 2016
Dear sir,

My number 9050692238 suspend again due to overuses.i visited at reliance store yesterday, they ask for my id so i submitted my id but still my number is off.

Please take urgent action & also change my plan into 899/-.My alternate number is 7887387762.

Thanks
Sonu kumar...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

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