Reliance Communications Customer Care

Reliance Communications Customer Care

Reliance Communications Ltd

A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709
Landmarks:Opposite Khoper Khairane Railway Station

Customer Care Phone Numbers and Contacts

Tollfree:
1800 100 3333
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181
124
1800 3033 5555 (Toll Free for Reliance Network)
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14
14
1800 3000 5555
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18
21
Phone:
+91 22 3037 3333
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57
51
+91 22 3033 3333
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31
37
+91 22 3038 3333
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17
33
Fax:
+91 22 3038 8005
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+91 22 303 88005
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Postpaid: For any queries about our products or services please dial *222 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Prepaid: For any queries about our products or services please dial *333 ( Chargeable at 50p / 3 min for Agent assistance ), or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial 9018090180.

Deactivation of Value added services (VAS):
1. You can call our toll free number 155223 for deactivation of your VAS packs at your convenience.
2. To deactivate VAS packs thru SMS, type "STOP" and send to 155223 (tollfree)
Satisfactory Rating
15%
Complaints
13242
Responses
7396
Resolved
185
So far so good - The company responded to our notifications and is working on resolving complaints.
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Reliance Communications Complaints & Reviews

Reliance — Mnp

 kosheek on Feb 7, 2016
Dear sir
I have sent mnp(jan 27th) through reliance number which 9347442584.and 29th I get call from reliance customercare and given one special offer which is 197 unlimited.so feb 5th I recharged vit 197.now the customer care telling that this offer not eligible for 9347442584. So I need justice....
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Comminictions — They are not solving a problem to access the internet

 priyotosh on Feb 7, 2016
Though i am having internet pack i am not able to access internet in my lenovo a7000 phone.i have talk with the team and i requested to them for an complaint and they have given me this no:242612990 and yesterday when i called them ther told me call has been closed.how can they close any customer requeat without resolution ?
Please help me out....
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance Communications — Not refand my baleanc

 357man on Feb 7, 2016
5/2/2016
RS.3.00 automatically dedicated
my Complaint no
No. 242682792
कम्प्लेंट नंबर मिलने बाद भी रुपऐ 3.00 refand नही हो पाऐ...
Complaint comments  Read comments [1]Complaint category Products & Services

Reliance Communications — Need Refund of 45 Rs

 jai.raiks@ on Feb 7, 2016
Dear sir,
I am your customer and using reliance no " 7827901086" from past 2 months.

Yesterday DT 4.2.16 a service RSMS  by default is Activated on my number without my authority.on same day I deactivated this service. I also talk to customer care for the refund of my money.but they regret to do so and saying I have requested this service.but I havent requested these kind of services.

I requested u that please refund back my money. This is not the concern of money but the fraud messages that the company dumping on their customer.most of the people become victim...
Complaint comments  Read comments [1]Complaint category Products & Services

Reliance Communications — I have received offer of 449 in which 250 rupees talktime not received

 thakurgopal43 on Feb 7, 2016
Please be informed that ; in the reliance GSM, I have done recharge of 449 but not received the 250 ruppes talk time and custmer care not properly supported.

My mobile number is 8591459362

Pls help me...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Wipod hopeless data speed

 Krishnaraj Bekal on Feb 7, 2016
I have bought the wipod and it has been a month. I called customer care but they are total amateurs and they dont have any knowledge. I hardly get 300 kbps speed.
Reliance if you cannot rectify the issue i request you to buy back the device and i will go for a better service provider as your is hopeless....
Complaint comments  Read comments [1]Complaint category Broadband

Reliance Communications — Problem not Resolving

 sathish_mala on Feb 7, 2016
Recently i changed from idea to Reliance GSM.
And My Mobile Number +919603974684.
Since from 7 days My Number is not working, I asked in Many Reliance
stores . In Every Reliance store they are saying the problem will solve within 5 to 6 hours.

I have been facing this trouble since 7 days .

Please Don't frad the customers provide a good service....
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance Communications — Non activation of 3g service on sim

 lavkarthikeyan on Feb 7, 2016
Bought a reliance sim on 18th December 2015, because the representative assured me that it has 3g option. Put a Rs.255 3g internet recharge on 17th Jan 2016. The 3g pack was credited to my acct only after repeated complaints. Was still unable to use 3g. After speaking to customer care executives multiple times, I was informed that 3g was not active on my sim. Have lodged 5 complaints with the customer care executives since then, and each time, am told to wait for 24 hours, but have got no update on the same till now. Speaking to their senior team leaders has also had no effect until now. I have...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Non working of wipod 9312107492

 skumars_2094@yahoo.com on Feb 7, 2016
Dear sir,


I would like to draw your kind attention towards service of prepaid wipod no-9312107492 as i purchase on 31.01.16 from jyoti communication jail road new delhi and got activated on 01.02.16 but today almost 48 hours passed but device unable to connect i made several call to customer care and also the joyti communucation where i purchase device but different response also messgae on reliance facebook account but no response as u can see 5000 MB remains same in my account.i got too much harrasment and unable to browse it sir please look  matter on priorty because...
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance Communications — Reliance gsm network issue no signal

 deepkab on Feb 7, 2016
Dear Sir,

RELIANCE GSM NETWORK ISSUE on MOBILE 93342 66555

This is to bring to your notice that a telecom network glitch we, residents of Patna: precisely, are encountering currently. The service provider in this issue is primarily Reliance GSM. I have lodged numerous complaints Vide SR NO. 242507206 DT: 01.02.16 AND 242717628 DT: 07.02.16 and reported to the concerned authorities in the past few weeks, but the problem persists.
There is a network issue in this region that Reliance GSM subscribers are facing as of now. The network vanishes in my area frequently...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance — I not receive my recharge balance

 Monabhishek on Feb 6, 2016
I getting a msg recharge 197 combo for 2G unlimited and 197 talktime, than i recharge 197 2G pack running but balance not get yet, i want my balance right now...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance — Balance cut

 s k shashi on Feb 6, 2016
Dear sir.
I complaint to you. You have debit my balance Rs.45 my mobile no 9555743265. I have no any download or sarbcrube any service so plz refund my balance thank you

Shashi
#9555743265...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Reliance Communications — Threats for payment issues

 asokavaradhana on Feb 6, 2016
This is in regards of the threat calls i had received from Reliance communications.Below email copy would suffice the story.I did make the payment on Jan 28th.However, Reliance has not done anything to the shoddy and rowdy treatment they have done.Is there a consumer law which protects consumer from such shabby things?


Hi Reliance,

I had been using the datacard number XXXXXXXXX4 from May-2015-Dec 2015, I had registered for auto billpayment for all bills generated by you and i believe as a customer i have been prompt in my payments(Free to check the payment...
Complaint comments  Read comments [1]Complaint category Broadband

Reliance — Recharge of rs.1500/- in cdma mobile 9345025359 has not come on 04.07.2015

 pavadaisamy sivakumar on Feb 6, 2016
t
Fw: Re: mobile no;9345025359 cdma mobile recharge amount of Rs.1500/-
Saturday, 22 August, 2015 11:53 PM Mark as Unread


"P.SIVAKUMAR P.SIVAKUMAR"
To:
RCOM.B.Myservices@relianceada.com
Full Headers Printable View


> Subject: Re: mobile no;9345025359 cdma mobile recharge amount of Rs.1500/- RECHARGE AMOUNT HAS NOT COME IN MY MOBILE

>
> I am very much thankful for your reply and i am very much
> worried
> for Rs.1500/- if you please
> refund or make it as a top up recharge...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Reliance Communications — Porting code not match

 iskonworld on Feb 6, 2016
Sir today second time the porting code not Match, as told by Airtel Service Provider they told the porting code given to you Does not match in our system so you take another porting code after expiry date of this porting code valid upto 11 February 2016, before this the porting code same problem I faced by vodaphone customer care, this mobile is my prime mobile no and very important as it attached my various customer so i suffering from huge loss my Rim cdma no. 9378336449, Email id iskon_world@Hotmail.com, please provide a secure porting code through mail that worj correctly.
SanjayKumar...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance GSM — Internet connection is not working and tell lie

 Kumar giriraj prasad on Feb 6, 2016
Sir
My no is 9555034604. I had recharge 2g unlimited pack of rs 219 for 45 day on 10 jan 2016. It work only 20 days and when i complaints ( comp no - 242656502) about this they start give different diffrent excuse to me that their is no pack in your no. Some time you are not eligible for this pack. One of them told me you had recharge 3g pack. And they closed my complaint Without solution. Again i make another complaint no is 242700276 regard my problem. But they are not solving my problem.
Pls help me and call me on 9039225139. Add take action regarding thus type of mental harassment
Complaint comments  Read comments [1]Complaint category Internet Services

Reliance — Postpaid sim

 abhi2505 on Feb 6, 2016
Hello last month i switched my vodaphone number to relaince postpaid the number worked for 15 days then my outgoing stopped then i contcted evry perosn in relaince and they said my documents were not cleared so i gave them my new documnets again and now its alsmost 18 days my outgoing is still not on i have been calling relaince persons every day and getting the same response it will get activate tommorw mr rahul sharma is the onw who sold me this relaince number he is reliance exective his number is 8010274398
i am reallt tired caling him daily and listening the same reply please help me...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Product not working properly data card pro 3 or wipod

 hulkdhoom on Feb 6, 2016
I need waiver n compensation charges from company as i lost my campus interview registration in my college because of ur data card not working sometimes it gets connected n sometimes it does'nt. i need waiver n 50% compensation in every billing i lost my college campus ceg anna university guindy chennai i was not able to register...data card number 9382801317.. my alternate number 9941918101... i missed the registration or else ill go to consumer court.i also need device replacement and network issued to be solvd in 20, demonte avenue madhavaram high road ch 60. yestwerday was last day for my registration...
Complaint comments  Read comments [1]Complaint category Telecommunications

Reliance GSM — Reliance Data Recharge

 Deepak198 on Feb 6, 2016
I Deepak Kumar, I had got the message from Reliance GSM on dated 22/12/2015 on my mobile no 9015539579 for the 3G Date offer of 1GB 3G Data at Rs.89/-. I recharged instantly by Rs.89/-.
But after that there is no data received by me yet. Many times I contacted to Reliance Customer Care by mail & contacted directly through voice conversation. But they refused all time.
Really I am very frustrated & harass by them I am mentally very harass.
Therefore I am requesting to you that kindly look into the matter and resolve the issue as soon as possible....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Reliance Communications — Did not terminate my service and charged me for that month

 Javeduser on Feb 6, 2016
My Reliance Data card connection number is : 9371223032, I did submit a request to terminate my service entire request number (242052973) even after confirming on a follow up call which i have recording of and now I have to pay 725 rupee and they made register another request (242592167) and I had to make multiple calls and wait for 50 minutes ....
Complaint comments  Read comments [1]Complaint category Telecommunications

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