[Resolved]  Big Bazaar — Unsatisfying service

I purchased Electrolux Microwave Oven (on 27 Jan 2013) from Big Bazaar in Ulhasnagar next to Big Cinema.

After 10.5 months approx its circuit panel went out of service as electrolux executive says and and asking for the bill to get it replace in warranty (Warranty period 1 Year),
but unfortunately, I lost the bill.

I went to big bazaar on 20th Dec 2013 (37 days remaining for warranty end) to get the duplicate bill,
but they refused to give excusing that they do not have the record of so long period purchase.
They also said that with in 2 to 3 days you will get a call from electrolux executive for the circuit replacement as we will follow up internally.
Since then as, Iam following up on every alternate days through call or visiting the bigbazaar,
the only assurance that i get is "Don't worry you will receive a call" but nothing physically had happened yet,
no call received yet and today is 8th of Jan 2014 18 days.

As being a regular customer its very much disappointing and if this continues, I will stop dealing with future bazaar and influence my all corporate friends and colleagues, as I work for DHL logistics as a logistics specialist.