Big Cinemas — a/c was not working

Address: 400104
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A/c was not working in carnival moviestar theater in goregaon west we were with family. At interval we contacted the manager during that time he replied it will be sorted in 30mins but after 1 hour still it was not fixed. After which senior manager replied it won't be fixed as i am a astama paitence it was suffocating to me and other.
But after creating a ruckor they came and announce that i[censored] want refund u can get out now
Disgusting behaviour from staff and manager
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Right now at 12 am last 1 hours Mehul cinema Jamnagar screen no.3 ac is not working and there r no solution from cinema and pathetic behaviour by employees

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    The Great India Place, Plot No. A-2, Sector 38 A, Noida, Uttar Pradesh, India - 201301
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