Big Cinemas — Air conditioning system not working during the show

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

This is to submit that I have gone for the movie show on 14th April 2016 at Big Cinema, Ansal's plaza, Greater Noida with my family. Movie name: Jungle Book, Hindi, 3D @ 6.30 pm.

During the entire show, the AC was not working and the entire hall was highly suffocating. The site manager kept on confirming that it would be rectified in 5-10 minutes and the entire audience was continuously complaining.

We have spend Rs. 570/- for the tickets and Rs. 180/- on the snacks which was not worth. Poor maintenance and customer management.

Kindly look into the matter and provide us the refund of the expenses.
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Big Cinemas — Dedicated amount but ticket not confirm

mony was deduct but still ticket not confirm. Some error was shown at there.

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    The Great India Place, Plot No. A-2, Sector 38 A, Noida, Uttar Pradesh, India - 201301
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