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[Resolved]  Bigbasket — Failed transaction

Please refer Order No. #[protected] dated 05.03.2024 for which I paid Rs.802.76 through SBI NET BANKING with Reference No.E240305MYN38NAIGAQYJVPE3 TR TO[protected] INB BBNOW but got a message from you that the Transaction Filed, retry to pay the amount. I did not pay again fearing the same to happen again. The Order is cancelled by you. My account is Debited by Rs. 802.76. Please verify at your end and refund me Rs.802.76 by Reverse Credit.
PLEASE TREAT THE MATTER AS MOST URGENT.
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Apr 8, 2024
Complaint marked as Resolved 
BigBasket.com customer support has been notified about the posted complaint.
Mar 06, 2024
Updated by Dasbk I am yet to receive your reply
Verified Support
Mar 08, 2024
BigBasket.com Customer Care's response We are sorry for the inconvenience caused, Our team will have this checked and assist you.
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