Bigsop.com — online shopping

Address:

Bangalore, Karnataka

I had participated in an online contest, named ‘great offer’, which was carried on by an online-shopping website, called bigsop.com. they were offering a smart-phone, named Samsung Galaxy S5 & Rayban-ai in just rupees 1199, whose original cost is rupees 48, 000 around. i had made the payment then only. i paid online . this purchase made on date 31st Oct, 2014 . they promise in their refund & return policy that:- “user of the contest will get 100% cash back as a Bigsop points. 1 Bigsop point = rs.1 user can buy any products on bigsop.com using Bigsop points.” when i am logging into this site from my account the Bigsop points are shown but i am unbale to redeem them & cannot proceed for further shopping i hage tried to contact them though the given nos. but noboday has received it yet i am feeling that i have been fooled. i want my money back if not i want to redeem those money, please help me. Mr Prakash Kashimpure