Billdesk — Credit Card bill payment Error

Address:

Bangalore, Karnataka

While making my standard chartered bill payment I got a error page with error code 0n 3rd Nov 2014. I have sent mails to [protected]@billdesk.com regarding the status and didnot get any response. I have also tried to call the numbsers given for Bangalore, chennai & hyderabad but no one picked the call. Why there is a support mail and contacts page when you are not even checking those.