Billdesk Idea Cellular — recharge not done

Address:Mumbai City, Maharashtra

sir/madam yesterday night at around 10.30 pm i had made online recharge for my cell no [protected] [prepaid] which was deducted from visa card pay but recharge balance of rs.140/- was not received in the mobile mentioned above. please note that i have not noted the transaction reference no. as i was sure that the transaction will be completed. you are requested to look into the matter and either recharge as early as possible to above mobile no. or credit my above sbi visa card. hope you will take corrective action and revert me on other mobile no. [protected]
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 29th March 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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