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Idea Cellular Customer Care

Idea Cellular Ltd.

Windsor, 5th Florr, Off CST Road,
Near Vidya Nagari, Kalina,
Santacruz (E)
Mumbai
Mumbai City District
Maharashtra
India - 400098

Customer Care Phone Numbers and Contacts

Phone:Idea Customer Care Toll Free Number – 1800-270-0000
Mobile:+91-959-400-4000
 +91-226 682-0119
Fax:+91-95940031181
Idea Andhra Pradesh
Contact Number – 9848012345
ccare.ap@idea.adityabirla.com

Idea Assam
Contact Number – 0361-2465437 / 0361-2465438
ccare.assam@idea.adityabirla.com

Idea Bihar/Jharkhand
Contact Number – 9708012345
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Idea Cellular Complaints & Reviews

Idea Cellular - Illegal demands on Mobile number portability from IDEA

User
 sdk1477 on May 29, 2015
Hi, I had applied MNP for my vodafone number 8888356060 to idea. Actually i applied MNP for my two Vodafone numbers on 4 May 2015. One got ported within a week but above number doesn't. Porting number was VZ417818. I called Vodafone 2-3 times, they said call idea from our side no problem. When i called IDEA 4-5 times. One time IDEA customer case ask me to visit nearest gallery and pay Rs. 500 since my number is select number which is ending with 6060. After paying only porting will happen. So i complained this again with IDEA and seniors then they started giving false commitments that porting...
Complaint comments Read comments Complaint category Mobile Service Providers

Idea Cellular - sim card not active

User
 rondeep on May 29, 2015
Dear sir last saturday i.e.23/5/2015 I have prurchase a idea sim card they said me within 24 hrs sim gets active but its been one weak but number is not yet active my idea number 7890451022 so kindly look after the matter. Even I have submitted my documents twice. if i call customer care they says my document has not been submitted...
Complaint comments Read comments [1] Complaint category Telecommunications

Idea Cellular - My Bill payment through net is not accepted by Idea

User
 rknandipati on May 29, 2015
My number is 901027443 with an add on number 9010376668. This connection is taken from BITS Pilani hyderabad campus. My complaint is: Every month when I try to to pay my monthly post paid bill, the following message is appearing: "This number is corporate connection. Please Click Here to Log In and make payment through corporate portal." And when I try to pay through the so called corporate portal, it says: "We could not process your request. Please try after sometime" This is very very inconvenient. What shall I do ????????????????????????????????...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Idea Cellular - Re: Disconnecting my mobile even after the payment of bill.

User
 sharp0066 on May 29, 2015
With deep regret I inform that I had issued cheques no. 863329 dt.16/4/15 for Rs. 510/- & no. 863364 dt. 18/5/15 for Rs. 792/- drawn on J & K Bank towards my Idea A/c No. 100020595804 against their respective bills to the company at their Adarsh Nagar office. The cheques were cleared from my bank A/c. Even then my mobile was barred earlier in April giving the reason that I have not paid the bill. I visited the Adarsh Nagar office and showed the bank statement to the staff. They asked me to pay the bill in cash assuring me that my cheque amount will be deposited back in my bank A/c within 48 hours....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Idea Cellular - 3g Recharge by idea

User
 ravindra1455 on May 29, 2015
idea gives customer many unlimited recharge. Rs 649 3 GB Unlimted Rs 745 4 GB Unlimted Rs 849 5 GB Unlimted Rs 945 6 GB Unlimted Rs 1249 9 GB Unlimted Rs 1499 11 GB Unlimted but when we use any unlimited recharge. company do not provide any data about how much data we are using like othrer companies providing detail through ussd code. so we can not figure out how much data we have been consume. and we also do not know company is providing the full data which company promised....
Complaint comments Read comments Complaint category Broadband

Idea Cellular - Regarding Very Slow Internet Speed

User
 kishor8 on May 29, 2015
Hi, I have bought mobile Internet pack 248 of idea 25 may for my internet use. But, when I am using idea for my internet usage, idea gives me very low speed (even I am getting full network). So, thats the cheating by idea & idea care. I thought that idea gives maximum speed but it is not. Please resolve my query as soon as you can. I am requesting you a lot. Regards, yours, Kishor More...
Complaint comments Read comments Complaint category Internet Services

Idea Cellular - Wrongly charge

User
 vipin arora03 on May 29, 2015
Dear Team, My name is vipin arora.I am use Idea prepaid connection 08750555011 of last 3-4 years.1st may 2015 I am request to idea company please my sim change prepaid to postpaid 6th may 2015 start my postpaid connection plan rs.199/- 1gb data 250/- but bill is generated is 309/- 7th may 2015 with out any information. please resolve this problem. vipin arora 9899689011...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Idia Cellular Cheat me (Charge SMS-MT)

User
 satya_prakash_vishwakarma on May 29, 2015
mere mobile bill date 23/05/2015 me SMS-MT Rs-349/- charge kiya gaya, Customer care me baat karne per kahte hain ki jab Aap web page per kisi Advertisement per click karte ho to ye paisa apne aap hi cut jate hain. isme idia ki taraf se koi fault nahi hai. Agar is servise ko band karna chahte hain to Deactivate krale. maine puchha yadi Deactivate karane ke baad maine fir kisi Advertisement per click kar diya to kya paise katenge, to kahte hain han agar aap ne click kiya to fir paise katenge. to fir maine pucha ki aapke dwara deactivate karne se kya labh hua agar mere paise dobara katne lagenge to...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Idea Cellular - MOBILE BILLS

User
 garg & associates on May 29, 2015
Account No. Mobile No. Amount 100020732643 9814972941 217.5 100020732654 9814172941 -59.9 100020732655 9855472941 1020.9 100020732656 9914112941 552.4 100020732662 9592172941 -201.37 100020732666 8727800941 216.94 100020732667 8728900941 511.31 100020732663 9914102941 -222.08 100020732657 9781922941 145.29...
Complaint comments Read comments [1] Complaint category Other

Idea Cellular - Value added services activation.

User
 Singh Partap on May 29, 2015
Games club & Masti club I don't ask about any activation of these type of services. I want to deactivate these services and want my Amount back in my account. services will activated on 21 April 2015. Bill No. 0228944935 A/c No. 100020040516 Mobile no. 8437031167 Partap singh...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - MY IDEA NO 8425885114

User
 ajayreddy55 on May 28, 2015
YESTERDAY I RECEIVED MESSAGE FROM MY IDEAMISSED CALL ALERT ILLBE RENEWED ON 2015-05-28AND YOU WILL BE CHARGED RS 75/-. TO UN UBSCRIBE SMS STOP TO 155223. IMMEDIATELY I SEND MESSAGE STOP TO 155223 AS PER YOUR SMS.BUT TODAY I RECEIVED ANOTHER MESSAGE YOUR NO ACTIVARED MISSCALL ALERT WHICH WILL BE CHARGED RS149/-. NOW THEY ADDED 149/- IN MY BILL. WHAT CAN I DO NO. IAM NOT PAY THE BILL TILL THE ISSUE SOLVES....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - one offer message repeatedly send to me above 50 times

User
 rishi.vaseekaran on May 28, 2015
I am vasanth kumar, 9791209220.I want to know about the offers in idea network. But I got the single message repeatedly more than 100 times in a day. It was highly irritating to me. What the hell the customer care operator doing. Why can't they stop this. It is wasted my time......
Complaint comments Read comments [2] Complaint category Other

Idea Cellular - Waiver

User
 Lalan 1993 on May 28, 2015
MY idea mo no. 9911792571 I had talk with waver department before one month about bill deposit because my bill will exceed and they had assured me that if i payment of bill rs 2000 then i will be provided full & final statement & your due will bi nill but no proveded me upto.so i request u pls resolve mu complain soon...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Regarding Internet Speed In 3G & 2G

User
 tamitkhandelwal on May 28, 2015
Dear All, I have a Idea Internet services in which i have taken a 3G unlimited plan in which i am getting a speed of 60 to 70 kbps in 3G. From last 4 months i making a complaint in idea appellate authorities but as on till date i am not getting the solutions. I have made more than 50 complaints regarding this but they are unable to resolve my solution & every time given a foolish answer. Pls let me know what should i do?...
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Idea Cellular - COMPLAINT FOR REGULAR MENTAL HARASSMENT AND FINANCIAL LOSS

User
 garg & associates on May 28, 2015
Team, Very regretfully, i am informing that we are associated with Idea group for last 18 years with approx 25 mobile numbers active under our group ID. Your accounts are not tallied and undue amounts are being asked from us to deposit inspite of our regular payments (matching with the bills issued by your company). We are regularly visiting the showroom to double check the bills amounts before making the payment since last one year. But even then this problem is not getting resolved at all. Further, we are facing the huge problem as whenever we try to call any number for the first...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Idea Cellular - Huge delay in service and got pathetic service in Idea showroom

User
 Rupa Tingre on May 28, 2015
Hello, I have registered request for switching from Postpaid to prepaid service at Sinhagad road Idea showroom on last Thursday i.e. 21st May. It was very pathetic response received in that showroom. Employees are very rude and not at all co-operative and informative. My service of postpaid stops from Saturday but till today prepaid service has not yet started. My mother (age 70) visited 4-5 times in that showroom for the service activation but each time they are replying rudely and giving half information. How much time we have to wait for this. I would have changed the service provider...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Fake and Bogus billing on Data Pack Pro-ration

User
 PASP Naidu on May 28, 2015
This complaint is regarding the mobile #8498808886. I must say that Idea is a big piece of crap and your services sucks big time! From the day I bought the postpaid SIM card, I’ve been struggling with poor network reception, exceptionally slow speed even on 3G mode and last, but not the least, indefinite call drops. Keeping everything aside, the billing procedure was something that really pissed me off! I mean the customer isn’t dumb that you can try cheating him so easily. Just have a look on my bill. For 230 MB data usage charged 1324/- I need explanation on this. i spoke to technical...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Not able to access internet on VPN

User
 paramibm on May 28, 2015
I recently purchased 3G connection to access internet. I am having an issue where i am not able to access internet when i connect to VPN connection via CISCO VPN client software. when VPN is not connected then i am able to access internet. Please note that internet on VPN connection is working when i use Airtel. Please advise what could be the problem as this is affecting my office work. SIM NO: 89911291011508638555 Mob No: 9812184830 ( Do not call on this number as this SIM is used in Dongle ). My cellphone contact: 895 007 6650....
Complaint comments Read comments [3] Complaint category Computers & Accessories

Idea Cellular - new sim verification

User
 nayancee on May 27, 2015
Two days ago I bought an idea sim. I was told to dial 59059 for the sim verification. But call gets rejected. The sim which I bought is of himachal Pradesh. And right now I am in punjab. So, I wanted to kno if this is the reason for the failure. Or what should I do?...
Complaint comments Read comments [3] Complaint category Schools

Idea Cellular - Simcard registration fail or screen lock

User
 ARvind.patel111 on May 27, 2015
I Was A Vodafone Customer Before And It Was Some Network Problem For That Reason I Thought Idea Is The Best Network Provider And For That Reason I Just Converted My Vodafone Simcard Into IDEA. Since Few Month Some Problems Started. Like Mobile Pin Lock Automatically Then Screen Lock. Mobile Restarted Automatically And Showing Message Like "RESTART YOUR DEVICE WITH APPROPRIATE SIMCARD". Then Registration Falied. It Damaged My Device Totally. If I Tried To Attach Sim Into Another Device Then Started Same Problem And Totally Destroyed Device. I Lost More Than 10 To 15 Cellphones . I Tried To Contact...
Complaint comments Read comments [3] Complaint category Landline & Home Phone Provider

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