Idea Cellular Logo

Idea Cellular Customer Care

Idea Cellular Ltd.

Windsor, 5th Florr, Off CST Road,
Near Vidya Nagari, Kalina,
Santacruz (E)
Mumbai
Mumbai City District
Maharashtra
India - 400098

Customer Care Phone Numbers and Contacts

Phone:Idea Customer Care Toll Free Number – 1800-270-0000
Mobile:+91-959-400-4000
 +91-226 682-0119
Fax:+91-95940031181
Idea Andhra Pradesh
Contact Number – 9848012345
ccare.ap@idea.adityabirla.com

Idea Assam
Contact Number – 0361-2465437 / 0361-2465438
ccare.assam@idea.adityabirla.com

Idea Bihar/Jharkhand
Contact Number – 9708012345
More...
 
Go to Idea Cellular:    Twitter  Facebook 

Idea Cellular Complaints & Reviews

Idea Cellular - Wrongly charge

User
 vipin arora03 on May 29, 2015
Dear Team, My name is vipin arora.I am use Idea prepaid connection 08750555011 of last 3-4 years.1st may 2015 I am request to idea company please my sim change prepaid to postpaid 6th may 2015 start my postpaid connection plan rs.199/- 1gb data 250/- but bill is generated is 309/- 7th may 2015 with out any information. please resolve this problem. vipin arora 9899689011...
Complaint comments Read comments Complaint category Mobile Service Providers

Idea Cellular - MOBILE BILLS

User
 garg & associates on May 29, 2015
Account No. Mobile No. Amount 100020732643 9814972941 217.5 100020732654 9814172941 -59.9 100020732655 9855472941 1020.9 100020732656 9914112941 552.4 100020732662 9592172941 -201.37 100020732666 8727800941 216.94 100020732667 8728900941 511.31 100020732663 9914102941 -222.08 100020732657 9781922941 145.29...
Complaint comments Read comments Complaint category Other

Idea Cellular - Value added services activation.

User
 Singh Partap on May 29, 2015
Games club & Masti club I don't ask about any activation of these type of services. I want to deactivate these services and want my Amount back in my account. services will activated on 21 April 2015. Bill No. 0228944935 A/c No. 100020040516 Mobile no. 8437031167 Partap singh...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - MY IDEA NO 8425885114

User
 ajayreddy55 on May 28, 2015
YESTERDAY I RECEIVED MESSAGE FROM MY IDEAMISSED CALL ALERT ILLBE RENEWED ON 2015-05-28AND YOU WILL BE CHARGED RS 75/-. TO UN UBSCRIBE SMS STOP TO 155223. IMMEDIATELY I SEND MESSAGE STOP TO 155223 AS PER YOUR SMS.BUT TODAY I RECEIVED ANOTHER MESSAGE YOUR NO ACTIVARED MISSCALL ALERT WHICH WILL BE CHARGED RS149/-. NOW THEY ADDED 149/- IN MY BILL. WHAT CAN I DO NO. IAM NOT PAY THE BILL TILL THE ISSUE SOLVES....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - one offer message repeatedly send to me above 50 times

User
 rishi.vaseekaran on May 28, 2015
I am vasanth kumar, 9791209220.I want to know about the offers in idea network. But I got the single message repeatedly more than 100 times in a day. It was highly irritating to me. What the hell the customer care operator doing. Why can't they stop this. It is wasted my time......
Complaint comments Read comments [2] Complaint category Other

Idea Cellular - Waiver

User
 Lalan 1993 on May 28, 2015
MY idea mo no. 9911792571 I had talk with waver department before one month about bill deposit because my bill will exceed and they had assured me that if i payment of bill rs 2000 then i will be provided full & final statement & your due will bi nill but no proveded me upto.so i request u pls resolve mu complain soon...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Regarding Internet Speed In 3G & 2G

User
 tamitkhandelwal on May 28, 2015
Dear All, I have a Idea Internet services in which i have taken a 3G unlimited plan in which i am getting a speed of 60 to 70 kbps in 3G. From last 4 months i making a complaint in idea appellate authorities but as on till date i am not getting the solutions. I have made more than 50 complaints regarding this but they are unable to resolve my solution & every time given a foolish answer. Pls let me know what should i do?...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - COMPLAINT FOR REGULAR MENTAL HARASSMENT AND FINANCIAL LOSS

User
 garg & associates on May 28, 2015
Team, Very regretfully, i am informing that we are associated with Idea group for last 18 years with approx 25 mobile numbers active under our group ID. Your accounts are not tallied and undue amounts are being asked from us to deposit inspite of our regular payments (matching with the bills issued by your company). We are regularly visiting the showroom to double check the bills amounts before making the payment since last one year. But even then this problem is not getting resolved at all. Further, we are facing the huge problem as whenever we try to call any number for the first...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Idea Cellular - Huge delay in service and got pathetic service in Idea showroom

User
 Rupa Tingre on May 28, 2015
Hello, I have registered request for switching from Postpaid to prepaid service at Sinhagad road Idea showroom on last Thursday i.e. 21st May. It was very pathetic response received in that showroom. Employees are very rude and not at all co-operative and informative. My service of postpaid stops from Saturday but till today prepaid service has not yet started. My mother (age 70) visited 4-5 times in that showroom for the service activation but each time they are replying rudely and giving half information. How much time we have to wait for this. I would have changed the service provider...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Fake and Bogus billing on Data Pack Pro-ration

User
 PASP Naidu on May 28, 2015
This complaint is regarding the mobile #8498808886. I must say that Idea is a big piece of crap and your services sucks big time! From the day I bought the postpaid SIM card, I’ve been struggling with poor network reception, exceptionally slow speed even on 3G mode and last, but not the least, indefinite call drops. Keeping everything aside, the billing procedure was something that really pissed me off! I mean the customer isn’t dumb that you can try cheating him so easily. Just have a look on my bill. For 230 MB data usage charged 1324/- I need explanation on this. i spoke to technical...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Not able to access internet on VPN

User
 paramibm on May 28, 2015
I recently purchased 3G connection to access internet. I am having an issue where i am not able to access internet when i connect to VPN connection via CISCO VPN client software. when VPN is not connected then i am able to access internet. Please note that internet on VPN connection is working when i use Airtel. Please advise what could be the problem as this is affecting my office work. SIM NO: 89911291011508638555 Mob No: 9812184830 ( Do not call on this number as this SIM is used in Dongle ). My cellphone contact: 895 007 6650....
Complaint comments Read comments [3] Complaint category Computers & Accessories

Idea Cellular - new sim verification

User
 nayancee on May 27, 2015
Two days ago I bought an idea sim. I was told to dial 59059 for the sim verification. But call gets rejected. The sim which I bought is of himachal Pradesh. And right now I am in punjab. So, I wanted to kno if this is the reason for the failure. Or what should I do?...
Complaint comments Read comments [2] Complaint category Schools

Idea Cellular - Simcard registration fail or screen lock

User
 ARvind.patel111 on May 27, 2015
I Was A Vodafone Customer Before And It Was Some Network Problem For That Reason I Thought Idea Is The Best Network Provider And For That Reason I Just Converted My Vodafone Simcard Into IDEA. Since Few Month Some Problems Started. Like Mobile Pin Lock Automatically Then Screen Lock. Mobile Restarted Automatically And Showing Message Like "RESTART YOUR DEVICE WITH APPROPRIATE SIMCARD". Then Registration Falied. It Damaged My Device Totally. If I Tried To Attach Sim Into Another Device Then Started Same Problem And Totally Destroyed Device. I Lost More Than 10 To 15 Cellphones . I Tried To Contact...
Complaint comments Read comments [3] Complaint category Landline & Home Phone Provider

Idea Cellular - DEDUCTION FROM BALANCE FOR UNKNOWN REASONS

User
 Ruchi24111987 on May 27, 2015
I AM THE USER OF IDEA PREPAID NUMBER - 09506848699. IT IS TO BRING TO YOUR NOTICE THAT YESTERDAY, ie, ON 26.05.2015, THEIR WAS A BALANCE OF AROUND Rs. 80/- (Rs. EIGHTY ONLY) IN MY MOBILE & TODAY MORNING WHEN I TRIED TO MAKE A CALL, IT CAME TO MY NOTICE THAT I HAD A BALANCE OF Re. 1 ONLY IN MY MOBILE. (2) IN THIS REGARD, IT IS TO POINT OUT THAT I AM NOT GETTING THE REASON OF MY BALANCE DEDUCTION, THAT HOW COME MY BALANCE WENT FROM AROUND Rs. 80/- TO Re. 1/-. (3) IT IS HEREBY REQUESTED TO PL. LOOK INTO THE MATTER, AND REFUND MY UNREASONABLE DEDUCTED BALANCE TO MY ACCOUNT ON TOP PRIORITY...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - IDEA DATA PLAN RENEW BYDEFAULT

User
 Abhijeet k on May 27, 2015
Dear Idea, Worst company in India..i m port the idea connection after that we taken plan 299 also taken additional 250 internate pack 1 gb but after end of pack idea is not stop my plan so i m also not undestand that my pack is end but after that idea renew tha pack by default not intimate me now my bill is 3000 rs. we also spoke with customer care he told company not intimate the renewal also its not in our policy. and also i m asked that wna t to register the compalint but he told no one take the your complaint ….IDEA….Worst...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Idea Cellular - REGARDING NON CLEARANCE OF PORTABLE REQUEST AND NO RESPONSE FROM IDEA CUSTOMERCARE & IDEA GALLARY CENTRE - JALNA

User
 Ashwin Agrawal on May 27, 2015
Dear Sir, I am an idea user from last 4 years as postpaid customer mobile no. 9922792229 Ashwin Agrawal Jalna - 431203 Maharashtra Its a really very bad experience from idea for service and customer response. I gave portable request from idea to BSNL from February but till today idea company not giving clearance to poratable. My account status have rs. 750 as deposited amount and i paid rs. 550 as advance money for dues clearance. Every time i calling to customer care at 198 and 12345 no response is giving and telling you will get a call in 1 hour and your get a solution with...
Complaint comments Read comments [2] Complaint category Telecommunications

Idea Cellular - Undue charges for GPRS

User
 Hemant Gupta on May 27, 2015
This is copy of email I sent to the Idea on 20th May, frankly disappointed at the response and not they have stopped answering my emails. Please find the Email correspondence number E1-44248041680 ... to make matters clear I am re sending the details sent earlier Please address this at the earliest. And not some lame response. 1219 08-May 09:01:33 internet Internet 123850.00 495.40 1220 08-May 09:01:50 internet Internet 22650.00 90.60 Please look at entry number 1219 and 1220 in gprs details that you sent, have been charged 495 and 90 respectively for a total usage of about 4 mins how...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Request for Commission

User
 Anbuarasan on May 27, 2015
I am Anbarasan Working in Velammal Educational Trust . I connected 30 connection in Velammal Group, by Freeze Technologies, Vadapalani, Chennai . They said that kindly put the connection we make gift for you to putting the connection.now they are not responding my word. Contact No : Mr.Raahim - 9087005210, 7092123249 he is working in Freeze Technologies....
Complaint comments Read comments Complaint category Unauthorized charges

Idea Cellular - Issuing of Duplicate SIM to Random person without Confirming Photo ID

User
 Akhil_Semwal on May 27, 2015
Yesterday, One of my female frinds SIM card was issued to some Random guy who then used that SIM card to harass many contacts on the SIM including owner. He further used that SIM to hack all her other Account s and mail ID as all the Password change OTP's were sent to that number. Details of my Friend are below: Name: Swati Chhetri Mob No: 9910158548 Address: Cantt Area, Nahan, Himachal Pradesh My concerns: 1. How was Duplicate SIM issued to other person, without matching the photo ID. 2. Was there any copy of FIR for Lost SIM/Phone was submitted before making request for duplicate...
Complaint comments Read comments [2] Complaint category Sexual Abuse

Idea Cellular - F&F Pack activated without giving request. 9948491585

User
 ravi_iis on May 27, 2015
F & F Pack was acticated without any request given by me. two numbers are actived in F&F in which one number kept my number. i.e, 9948491585 and another number which i dont know. Regarding this i requesting you to please take action on Idea and do favour. If correct action taken against Idea, which will not repeat to other customers. Thanks Regards Ravi.D 9948491585....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Share this page with others

  
  

Recently Discussed

48 minutes ago
Idea Prepaid
stop the useless services messages & adverticement
1 hours 19 minutes ago
Idea Cellular
Value added services activation.
1 hours 21 minutes ago
Idea Cellular
MY IDEA NO 8425885114
15 hours 26 minutes ago
Idea Cellular
one offer message repeatedly send to me above 50 times
17 hours 18 minutes ago
Idea Cellular
Waiver