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Idea Cellular Customer Care

Idea Cellular Ltd.

Windsor, 5th Florr, Off CST Road,
Near Vidya Nagari, Kalina,
Santacruz (E)
Mumbai
Mumbai City District
Maharashtra
India - 400098

Customer Care Phone Numbers and Contacts

Phone:Idea Customer Care Toll Free Number – 1800-270-0000
Mobile:+91-959-400-4000
 +91-226 682-0119
Fax:+91-95940031181
Idea Andhra Pradesh
Contact Number – 9848012345
ccare.ap@idea.adityabirla.com

Idea Assam
Contact Number – 0361-2465437 / 0361-2465438
ccare.assam@idea.adityabirla.com

Idea Bihar/Jharkhand
Contact Number – 9708012345
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Idea Cellular Complaints & Reviews

Idea Cellular - Pls remove my corporate plan

User
 Mahindra Desai on Apr 18, 2015
Dear Sir, i would like to inform you that my mobile number 9926785999 is my personal number Name of Mahendra Desai and without my notice and without my documents, how to activate corporate plan, i am not a part of any corporate, please remove my number from corporate CUG. Please solve this problem as soon as possible. Warm regards Mahendra Desai, 13/1, Swami Shardhanand Marg, chawani kalali Mohalla, Indore....
Complaint comments Read comments Complaint category Business & Finances

Idea Cellular - cheating in deducting balance

User
 Ishaqarab on Apr 18, 2015
Dear Ma'am or Sir Kindly note that the IDEA has deducting balance of on the day of 17.05.2015 i.e. Rs. 60 and when i talked to customer care to Mr. Prahlad they are not ready to speak and not accepting my complaint and even after my regular request they did not agreed to lodged my complaint. He is arguing with me on different different issues instead of lodging my complaint... Kindly let me give justice in this matter... thanks ishaq...
Complaint comments Read comments Complaint category Mobile Service Providers

Idea Cellular - Undue - excessive Bill

User
 Kanav Sachdeva on Apr 18, 2015
I have been served an extraodinarly high amount of bill for 2 of my idea numbers 9990822000 9990382000 Even after choosing a plan which has over 10 K mins for calling and also has 8 GB of 3 g data I have been asked to pay over 10 K as phone bill for these 2 numbers...
Complaint comments Read comments [2] Complaint category Unauthorized charges

Idea Cellular - Customer care unresponsive behavior

User
 Shailendra Arusiya on Apr 18, 2015
Hi, I have tried to get info regarding my online offer activation showing in my web account. I called at 2:10 PM on 18-Apr-2015 from mobile 8510059185. After 5 minute conversation she is not able to answer my query and, she don't want to listen what I am asking, just giving repetitive answer without understanding the question.Such behavior is very ridicules from a such big company. I am thinking I need to choose another operator after such kind of behavior from CC. if Idea can not maintain customer relation in good manner while end user even payed for that call there are no point to continue...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - POOR RESPONSE FROM IDEA CUSTOMER CARE

User
 Anirudh Bhardwaj on Apr 18, 2015
Hi, I am using this no 9718312504 from last 8 year and i requested a complain for deactivate my blackberry plan and change bill plan for which i requesting to idea care since 31st march but daily i got a call from customer care your problem will sort out by 1-2 working days but still its not sort out. And they are just wasting my time and money. Please advise if you can change my bill plan by today or i think to discontinue my service from idea network and think for some other service provider. Best regards Anirudh...
Complaint comments Read comments [2] Complaint category Other

Idea Cellular - Idea forcing schemes on customers

User
 vikram8130 on Apr 18, 2015
Respected Sir/Madam, I have an Idea postpaid no. 9540495050. On 27th Oct. 14 at 6:18 pm I got a sms from Idea that some 3G plan has been activated on my number as I had not made any request I called their customer care immediately at 6:21 pm. The customer care executive told me that I had gone to their My Idea Showroom and requested for the plan I argued that how is it possible. He said if you have used 3G you would be charged for whole plan that is Rs. 250. I argued why I am being burdened with something I have not used nor requested but he said I cannot do anything you would be charged. I thought...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Unwanted payment plan activation & huge bill charges applied

User
 sagardhumal on Apr 18, 2015
Plan changed from rs. 169 to rs 1599 without any confirmation from our end. Complaint raised to company on very next day, still services are not deactivated. Issue not resolved for TWO Months now.../ Hell with this W-O-R-S-T service ever !!! Still not clearing issue....
Complaint comments Read comments [1] Complaint category Tax Services

Idea Cellular - Explain me about my unbilled usage at your earliest.

User
 Gopi K on Apr 17, 2015
I am Gopi and my number - 09290714444. I have been using Idea post paid services for 6 months and have been happy with their service till I activated booster pack 3G 300MB of monthly rental Rs. 100 on April 9, 2015. In a week, I received a message that my unbilled usage (Rs. 952) was exceeded the credit limit of Rs. 900 and have to pay the bill to avoid restriction of services. I had around 25 MB unused 3G data though. I reached out Idea customer care to know about unbilled usage and the customer care guy replied me that usually they had no information regarding customers unbilled usage till the...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Idea Cellular - I port my mobile number 9818693590

User
 Ranjeet D Gosai on Apr 17, 2015
Dear Sir, I port my mobile number 9818693590 on Date 08/04/2015 and get new idea post paid SIM by seller exicutive.But my idea SIM is not active till now.The custmor care executive of Delhi not give positive responce.And they not active my idea SIM . Now I want to back my document for negative response and any company executive is not give response. Please solve this problem as soon as possible....
Complaint comments Read comments [2] Complaint category Telecommunications

Idea - REPLACEMENT OF UNUSED RECHARGE CARD

User
 Aneeshkumar PN on Apr 17, 2015
While scracthing Internet Recharge Coupon last 4 digit of coupon has been damaged .I contact the IDEA Customer Care and the IDEA Stores, Both are diappointed me ask me Contact the retailer only can replace the recharge card instantly.But the retailer told me that he only replace the card after 4 months and Insult me hardly Retailer Details:- St.Marys Stores Gandhinagar Kureekad (P.O) Ernakulam PH:-9349022974 Recharge Card Serial No:KE169610000223815...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Idea Cellular - prepaid sim

User
 Parna Bose on Apr 17, 2015
I have obtained sim no B391703006147199979 mobile no. 707942 9408 PUK 05211223 LOB 26Jh on ist April, 2015 but till !7th of April, it has not been activated nor the money paid has been returned.Only false assurance is being given.Please do needful....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - My idea got deactivated despite payment

User
 Ravishkumar on Apr 17, 2015
I have been using an idea no(below are the details)for a long time, however last year I dint use the number for1-2 months and forgot to pay the bill amount..Idea customer care called me to clear my dues... I went to Idea showroom and cleared all my dues and told them that I will continue using my no. My sim stopped working therefore went to idea showroom for new sim issuance.. the new sim was issued but it dint work... I again went to Idea showroon(Naraina branch), they again reissued a new sim and charged me 200 Rs. It also dint work I again went to the showroom and they reissued another sim and...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - New Connection 9911445447

User
 Akash_chaudhary on Apr 17, 2015
I had purchased a new Idea postpaid number on 06-03-2015. I had paid Rs 300 and also provided my documents along with the signed application form on the same day. The person told me that a verification will be conducted and thereafter my mobile number will be activated. The verification was conducted on 11-03-2015 but no confirmation message was given to me whether the verification was positive or not. Thereafter I visited the Idea store and they told me that I have been given a wrong sim card. There after on 16 April 2015 a message on my other mobile number was given to me that my request...
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Idea Cellular - Recharged with Rs.30 on 13.04.2015 but balance shows only Rs.2/- now it is zero

User
 Thanigai Durairaj on Apr 16, 2015
sir, I am your new customer number 7871284175 The following are the problem with your connection 1. While registering the above number in your site it says that it is corporate number register it in corporate portal 2. I recharged this number with Rs.45/- no display in my balance there fore I transferred Rs.34 from my account, your customer care people said that the earlier recharge will automatically elapsed how sir I am not using single internet KB 3.After that I have recharged Rs.30 that amount also gone showing zero balance 4.I am not able to contact your customer care people also...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular Limited - Illegal Activity By Idea Cellular Limited

User
 krrupesh on Apr 16, 2015
This is to bring to everyone’s notice that illegal practices being used by Idea Cellular Limited, India to recover the dues from customers. It is observed that Idea Cellular Limited representatives are pretending to be “Information Officers” from “Delhi Court” calling the customers who seems to have some pending dues towards bill payments. In my case I had Idea connection and disconnected it within a month time of purchase as I was not happy with the service and the service request raised for technical issue was not addressed at all by Idea Bangalore. I had paid the first month bill...
Complaint comments Read comments Complaint category Telecommunications

Idea Cellular - Warning & Abusing Calls to my relative by Recovery agency 99136910852 with name Riya

User
 laxmanjha on Apr 16, 2015
I am user of idea my mobile no :- 8586094390. But due some personal reason i have not paid my due amount . I will be paid all due amount soon . But From yesterday Me & My relative have been continue receiving calls from your Recovery agent no 9136910852 with name Riya. I am frequently receiving warning calls from company's autoriesed receovery agent . Not only this they are also calling to all my relatives & friends & using abusing language. Due to this very reason all my relatives & friends to whom they called up are very afraid in attending the calls. This is not good way to recovery....
Complaint comments Read comments [5] Complaint category Mobile Service Providers

Idea Cellular - Issues with postpaid connection.

User
 Ranjit Dhumal on Apr 16, 2015
Dear Sir/Madam, My name is Ranjit Dhumal. 9552541001 is my idea postpaid number and suddenly without any request from me, my SIM has been converted to prepaid and I was not intimated priorly by the company.Even the SIM is not working since 7th April 2015. I have contacted the Idea care, Saswad.I visited the SIM provider. I have called Idea customer care repeatedly but got no response. My problem is not solved even after 8 days of suffering. I want company to solve my problem today itself otherwise I will change the provider because I cannot take this inconvenience anymore. Awaiting a...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - NEW SIM ACTIVATION

User
 rajat2015 on Apr 15, 2015
SIM NO- 89918970101430382720 MOB.NO- 8418803437 Dear Sir, I have purchased a new SIM from M/s Vishwanath Mobile Center, Maalgodam road, Ballia on 10/04/21015. SIM is still not activated because of uncooperative attitude of local dealer and your customer care executive, During verification call my correct details is not matched with your data inspite of submitting all document properly as per your dealer.it is real harassment for me. Please do the needful. RAJAT NAGAR 9839522026...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea - about refund balance

User
 jd.bhadaraka on Apr 15, 2015
I recharged with 24 rupees from my mobile balance account. But as technical problem of Idea Cellular Phone, rupees have been cut 2 times in just 3 seconds. I complained in Idea but they answered me that the recharge process had been done bye me both 2 times. Really I recharged only 1 time. It is not possible to recharge 2 times in 3 seconds by myself. My Idea number is 9904777742...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - OverBill of AP_Seg_2G Idea Super Combo 249

User
 Sameed Mohammed Uddin on Apr 15, 2015
Hello there, i was charged with bill of Rs. 477.08 for unnecessarily charges for 2g usage which wasnt even 200mb, my phone number is 9032024421, i only got this plan because it has good benefits under 249, if im getting charged without reason i would like to disconnect my number Please rectify this issue and reduce my bill to original terms n conditions with free 2g usage...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

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