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Idea Cellular Customer Care

Idea Cellular Ltd.

Windsor, 5th Florr, Off CST Road,
Near Vidya Nagari, Kalina,
Santacruz (E)
Mumbai
Mumbai City District
Maharashtra
India - 400098

Customer Care Phone Numbers and Contacts

Phone:Idea Customer Care Toll Free Number – 1800-270-0000
Mobile:+91-959-400-4000
 +91-226 682-0119
Fax:+91-95940031181
Idea Andhra Pradesh
Contact Number – 9848012345
ccare.ap@idea.adityabirla.com

Idea Assam
Contact Number – 0361-2465437 / 0361-2465438
ccare.assam@idea.adityabirla.com

Idea Bihar/Jharkhand
Contact Number – 9708012345
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Idea Cellular Complaints & Reviews

Idea Cellular - Exhirbitant bill

User
 Akshai Kurhekar on Aug 22, 2014
My Phone number 9673217774 has been slapped with a bill of 16000 rs . i had already signed up for a higher usage pack but it was not registered by idea and my internet usage was charged as per the normal charges, which is why my bill went so high . I want a resolution to this, or i want my phone number released...
Complaint comments Read comments Complaint category Mobile Service Providers

Idea Cellular - FROUD TIME TO GET POST PAID CONNESTION

User
 girraj singh on Aug 22, 2014
Am jai my mob. No-9911299464 am change my number prepaid to post paid, idea respantitative give me offer for all local and national 600 minuets & 400 sms per months but now they given me 180min.Std and 250 min local .Am so many time contacted there respantitative they every time said we going to change your plan but no body can help me out so please solve my problem as soon as possible Name-jai bhagwan port mob no-9911299464 Their respantititative neme is nvr solutions(P) ltd cont. No-8750981199 no body can help me out plz take nessary action as soon as possible...
Complaint comments Read comments [1] Complaint category Other

Idea Cellular - deduction of balance and call service

User
 ashetty on Aug 21, 2014
hey hi i have a complaint that last week my balance got deducted without any reason . and there is also problem in call services if u make a call to my phone it shows that iam under unreachable area. even if iam in full network and some times it automatically get hungup with single ring and its shows miss call after serval hours . i have also checked with my phone my phone is alright the problem is with card pls help me because of this my personal relation is getting screwed up . and i am also lossing my international buissness client....
Complaint comments Read comments Complaint category Mobile Service Providers

Idea Cellular - ccare.gj@idea.adityabirla.com

User
 rajubhai kachhela on Aug 21, 2014
नमस्कार, में राजूभाई काछेला में IDEA और uninor के ऊपर कम्प्लेंट करना चाहता हु, मेरा मोबाईल नंबर 9723555111 है में भावनगर गुजरात में रहता हु, मेरा सिम कार्ड कनेक्शन idea postpaid में था पोस्टपेड में जब मेरे प्लान से ज्यादा बिल आने लगा तब मुझे मेरे नंबर को...
Complaint comments Read comments Complaint category Telecommunications

Idea Cellular - SMS Charge of Rs 99

User
 GirishKhapre on Aug 21, 2014
There is a charge of Rs. 99 for a single SMS. Idea has also charged Rs 99 before two weeks. Explaining you have downloaded a Game. Many times mobiles are handled by kids and they might have pressed such option, but there should be some counter check before charging such an amount. I request idea to revert back the amout charged on my mobile no....
Complaint comments Read comments Complaint category Mobile Service Providers

Idea Cellular - Complaint against My Idea, BBS Link, Fort, Mumbai.

User
 jitu.wasankar on Aug 21, 2014
R/Sir, I have a post paid connection of Idea with No. of 9920212175. I placed a application for post paid to prepaid at your My Idea, BBS Link, Fort, Mumbai on dated 13/08/2014. All documents has been given by me at the time of submitting of application and pay Rs.50/- in advance as a bill. The new SIM card No.8991799011127154043 3 PRE has been provided to me by executive. But your executive of My Idea did not upload my request upto 21/08/2014. On 21/08/2014 I visited again to My Idea and request them to upload my request than they upload it and said me to pay again Rs.100/- for advance...
Complaint comments Read comments [1] Complaint category Other

Idea Cellular - Unfair balance deduction. No support from Customer Care

User
 Ramesh Jangra on Aug 21, 2014
I want to request everyone please do not use idea connection for internet. They are a big cheater. Don't go after their advertisement "no ullu banawing". In fact they are making us "ulloo". I just purchased a new SIM card number 8685009539 from idea. I got 275mb 3G data and 100Rs talk time on recharge of 130Rs. After 1 week i found that my account balance is 0 Rs while it was Rs. 87.5 in morning and i did not make even a single call from this number. When i reached customer care they told me that i have used Internet for downloading that's why my balance deducted. When i checked...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Idea Cellular - complaint about recharge

User
 TARUN PRATAP singh parihar on Aug 20, 2014
I recharge through my online account, but through my mistake or server problem, recharge done 2 times, one recharge amount is 202 but 404 rupees debite through my account. I call in 198 but they not give me positive response. And they cut my phone. My no. Is 8963930893...
Complaint comments Read comments Complaint category Mobile Service Providers

Idea Cellular - custemer care sad communication

User
 somnath kare on Aug 20, 2014
Dear sir mr somnath kare mobile number. 9975298695. My problem bill amount is sms mt 49 rupies is rong charg bill amount to mi call custemer care 19 Aug and. Register compliant to mi reply call custemer care. Mobile number 9763100136 date 20Aug call time 6:45 PM is very bad and sad communication ans custemer care igo hurt...
Complaint comments Read comments [1] Complaint category Telecommunications

Idea Cellular - closure of idea postpaid no

User
 Anupam Sharma01 on Aug 20, 2014
I have been applied for closure of Idea post paid no on 12th June 2014 over the mail to the local office of Idea. Also remind about the collection boy for the same several times. Now, these idea people are threatening me and my close contacts that I have done some forgery and the case has been submitted to patiala court. Last time I have paid the amount for the same but this time I am not going to pay anything for the services I surrender. Please suggest a way out for this. Regards, Anupam Sharma...
Complaint comments Read comments Complaint category Mobile Service Providers

Idea - Complaint against IDEA Mobile service provider for false bill

User
 SINHA SAURABH on Aug 20, 2014
I bought the IDEA SIM number 7722003373 in the month of January in Pune and paid the amount of Rs. 500 as refundable amount. After the SIM got activated, I sent it to my home in Mumbai where it got deactivated within 10 days or so. Since then, it is temporarily out of Service till now and the bill is being generated. I paid the bill till last month and asked the customer care to discontinue my service by adjusting the bill from my refundable amount. It was told to me that the service will be deactivated after the payment of Rs. 200 something from my refundable amount but I got the call for the bill...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Idea Cellular - my number has been barred

User
 anirudh katyal on Aug 20, 2014
My number 9034902220 has been barred. I got this number port from tata docomo to idea in January as I was not happy with the services tata was giving. But yesterday idea barred my number because there was some outstanding in my account in tata docomo. I cleared that amount today and submitted all the necessary details in idea so that i can use my number again but that idea dealer misbehaved with my wife when she went to ask about the status of number. so i want to take a strict action against him. thanks lokesh khurana...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Idea Cellular - Regarding inconvenience we faced with one of your executive.

User
 astraaa on Aug 20, 2014
We have already talked to one of your customer care executive regarding the issue we facing in prepaid bill from you and the next day to know it's status we just called your executive but one your female executive talked to us was having too much of attitudes and I don't think this the way you behave with your customers. What the f**k does she think of herself you guys are not providing any free service for us we are paying everymonth....
Complaint comments Read comments Complaint category Employees

Idea Cellular - Recharge with 127 1gb 3g

User
 shah_viral94@yahoo.com on Aug 19, 2014
Dear sir,
I make recharge with rs.127 scheme is 1gb 3g date with 1 months validity. I found this offer on www.Freecharge.In i also received message from idea cellular ltd. U r 1gb 3g valid on 12th sep. 2014. But when i used gprs on my phone main balance on my account is debit every time. I also lost rs. 50-70 (Approx) on my balance.
Sir, please make my 127 credit or please give me offer for 1gb 3g date on my current handset micromax a-104....
Complaint comments Read comments Complaint category Internet Services

Idea Cellular - My balance getting deducted for unknown reason

User
 renjithrajar on Aug 19, 2014
Dear sir, I am Renjith Raj. I am using Idea SIM, no :- 9747538933 (Prepaid), which is right now using in Abudhabi. Without any reason my balance amount is getting deducted. For knowing the reason for the query, i called idea customer care and one of the executive checked for the reason. After checking, he told me that from my mobile number a sms has been send to 58595. He say that's why balance has been deducted. He said for each sms to this number will charges 25 rupees. Likewise, daily my balance is getting deducted. Till the day Rs.115 has been deducted. I didn't sent any message till now...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - i port the number in docomo and after 2 months....... read

User
 Digi Khabade on Aug 18, 2014
Without out informing me docomo stop my service and they told me that ur idea bill is pending its 2200 how is that possible tel me when i send the msg for that time my Idea bill is -93 ( ya its - 93/-) then you know after porting the card it will take 7 days to port in 7 days how can i used that much. and they wont calculate my deposit i pay deposit for two time first for starting and after i chenge the plan that time so tel me what i have to think. DOCOMO is under idea right...
Complaint comments Read comments Complaint category Mobile Service Providers

Idea - indecent calls

User
 Cutipie Rachna on Aug 18, 2014
i m rachna from delhi this no.(9992995020) called me regularly nd cheap talks frankly speaking it is so harrasing from my own source i found that this no. is from palwal where i used to live last year and now plzzzzz give the each n every detail of this person i will be very thankful to u plzzz take the actions ASAP...
Complaint comments Read comments [2] Complaint category Law & Civil Rights

Idea Cellular - Bill served without connection on my official address; For Ac No. 100030053094

User
 Vijaypal singh on Aug 18, 2014
Dear Sir, All of a sudden I have been served Mobile Bill from Idea Cellular Company, whereas I don't have any IDEA connection as such.I have never ever applied for any IDEAD connection till date.This is leading to lot of harassment to me. I have written to their customer care, But they are not helping it out for any logical solution. This is really a fake Bill generated by using my credentials.Request the operator to immediately block this account and stop services as well as cancel the bill and send me the confirmation of the same.Also request a suitable compensation against mental harassment...
Complaint comments Read comments [1] Complaint category Telecommunications

Idea Cellular - Re Billing and Demand of payment by Solicitor

User
 gauravkukreja581@gmail.com on Aug 18, 2014
Dear Sir/ Madam, I have paid my due bills and disconnected my phone numbers on 1st December in Jaipur. My Mobile number was 9351080807, 9314080807, 9785080807. I also have received the emails confirming these numbers are disconnected. But since then today is 3rd time my parents have received the phone calls from their solicitors for the bills again. I live in Australia and don't want to come to resolve this matter, which I already have done. I have all the emails sent by Idea confirming the request of cancellation on 2nd of Dec 2013. I want to solve this problem without taking any legal action...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Idea Cellular - Idea charging bill for which i have not used

User
 saikiranveluri on Aug 18, 2014
Hi, My idea account number is 100011366978, i have received a bill of 35441/-, the main reason for such a huge bill is your technical problem, you have sent me the bill saying that i have sent a SMS for some number continuously for 2 days, that is more than 10, 000 SMS, how is possible for any human being to send so many messages continuously to some number which i have never seen or know it. If i have sent it from mobile, then it should be there in my mobile, but i do not have any such kind of information store on my mobile. So kindly check what is the technical problem at your end, and resolve...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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