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Idea Cellular Customer Care

Idea Cellular Ltd.

Windsor, 5th Florr, Off CST Road,
Near Vidya Nagari, Kalina,
Santacruz (E)
Mumbai
Mumbai City District
Maharashtra
India - 400098

Customer Care Phone Numbers and Contacts

Phone:Idea Customer Care Toll Free Number – 1800-270-0000
Mobile:+91-959-400-4000
 +91-226 682-0119
Fax:+91-95940031181
Idea Andhra Pradesh
Contact Number – 9848012345
ccare.ap@idea.adityabirla.com

Idea Assam
Contact Number – 0361-2465437 / 0361-2465438
ccare.assam@idea.adityabirla.com

Idea Bihar/Jharkhand
Contact Number – 9708012345
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Idea Cellular Complaints & Reviews

Idea - overcharging by misleading customers

User
 vinkle pasad on Jun 30, 2015
i was given a code to activate a booster pack for 3g. but after i saw my june months bill of almost amounting to 10, 000, i was told that it was not a booster pack. it was a code to change the 3g data plan. i was using 3gb monthly plan, why on earth will i change my plan to 300mb. Idea has charged me about 8000 for one month's data usage. this is ridiculous. my average monthly bill used to be 1000 and this month my bill amount is whooping 10000. i am still hoping that idea will take care of this. otherwise i wouldn't think twice to port all my 6 connections to a different provider....
Complaint comments Read comments [1] Complaint category Telecommunications

Idea Cellular - NOT GETTING BILLS OF MR VIVEK BANE & ALSO NOT SENDING SMS WHEN THE BILLS IS PAID

User
 vivek bane on Jun 29, 2015
Dear Sir I the Undersigned Vivek bane would like to bring to your notice that m paying my bill at regular time, as in June 2015 I had not got any message about my bill amount & even I had paid my bill at your office also no message nor cash memo had been given to me my Mobile No is 9822017456 Hope you will be looking into this matter & sending me my bill before due date & also arrange to send my bills at regular time ....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - SIM not in service

User
 Mukesh2009 on Jun 29, 2015
My SIM (bearing number 7049562004 issued to Govind Yadav) is no longer in service. I contacted customer care located at Indraprastha Tower, Indore, (D block customer care). They bluntly denied to give me the same number back and said the sim will be rebuilt and sold in market to some other person. We are a company and advertised this contact number to our consumer group at a very vast level. I need the same number in any case. Even the person who is going to buy this sim in future is surely gonna get a lot of enquiry calls making his/her life difficult. This was the second time I activated...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - NOT GETTING STATEMENT OF MEDICARE MULTISPECIALITY HOSPITAL

User
 vivek bane on Jun 29, 2015
Dear Sir I would like to request you to send the Statement of Idea bill of our hospital, as we had taken Group calling No, we are paying the bills in time, as different No had been given to our Medical officer & Nursing staff & we are collecting the amount & afterwards we are paying cheque to you, as last June 2015 bills Statement we had not yet got, so please send the statement as early as possible, Hope you will doing Needful in this matter,...
Complaint comments Read comments Complaint category Hospitals

Idea Cellular - MNP from vodafone to Idea. 7737601071

User
 kamal Prajapat on Jun 29, 2015
I wanted to port my number 7737601071 from VODAFONE to IDEA in Ladnun -341306 in NAGAUR dist of Rajasthan. I submitted my docs on 23 May 2015 for porting. But after 10 days when MNP was not done, i asked vodafone cc about this . They said that the UPC code was wrong. Its ok . I again applied for code and submitted docs on 19 June. But till date there is no response from Idea . And when i contacted Idea cc they said that it will be ported . But they are not porting my number....
Complaint comments Read comments [2] Complaint category Telecommunications

Idea Cellular - Wrong Unbilled Amount

User
 Abhishek Lolage on Jun 29, 2015
I am a user of Idea postpaid 9552513109 I had a plan of 2GB 2G worth Rs 180 of Tata Motors internet pack activated on the above number. This months billing started on 19th June, 2015. The plan was already activated since few month. My bill was around Rs 350 every month. After using the internet on the data pack for one week, I asked customer care to deactivate the plan. I did not use full 2GB data, I hardly used half of the data pack. I was shocked when the unbilled amout was shown to be Rs 1918 This is upsetting me because the outgoing services of my number are cut off. I need this to...
Complaint comments Read comments [2] Complaint category Unauthorized charges

Idea Cellular - मोबाइल सेवा प्रदाता कम्पनियों की लूट से बचें(Idea Cellular Cheat Me)

User
 satya_prakash_vishwakarma on Jun 29, 2015
मेरा नाम सत्य प्रकाश विश्वकर्मा, मोबाइल नम्बर 9889768401 है आपकी साइट पर यह मेरा आखिरी शिकायती पत्र है कई बार शिकायत करने के बाद भी मेरी समस्या का कोई भी समाधान अब-तक नही निकल पाया है यह बेहद निराशा जनक है आज मैं अपनी समस्या को दुबारा रखता हूँ...
Complaint comments Read comments [2] Complaint category Telecommunications

Idea Cellular Bhandarkar Road - Service deactivated even after submitting documents

User
 Aswadekar22 on Jun 29, 2015
The samething is happening to me currently. Even after submitting docs my service is still on hold...I can't keep going there every now and than. It is too far from my house & too expensive to go there. Their customer service is worse beyond words, even pathetic is a small word for them. I was told I would get credit of 55 Rs, but nothing has come through yet. No landline to call them either... This is so ridiculous......
Complaint comments Read comments Complaint category Mobile Service Providers

Idea Cellular Pvt Ltd - Online Recharge through ideacellular.com

User
 somy mishra on Jun 29, 2015
When I recharge my phone no. 9853419857 through idea cellular.com then it deducts Rs.55 from online SBI my transaction ID is DSBI3875965394 on 29.6.15 at 8:43 AM but the amount is not credited in my account. Please help me how to get Rs.55 in my main balance....
Complaint comments Read comments [2] Complaint category Telecommunications

Idea Cellular - not getting any incoming calls

User
 Pranav MT on Jun 28, 2015
Please provide as much information as possible... Sir, I am using idea kerala sim, but when i came to karnataka, recharged a roaming offer also, it not getging any incoming calls. When calls to this no, it saying no. Not valid, contacted cost. Care, i change roaming setting also not getting calls. Sometimes call from karnataka comes. Much problem for kerala calls. I was using the same sim for about 5 years. Never faced this kind of problem. So going decide to remove the sim and connection permanently....
Complaint comments Read comments Complaint category Mobile Service Providers

Idea - main balance deduction

User
 op bhanwariya on Jun 28, 2015
mere number par allardy msg pack free ha or main msg kar raha hu to mera main balance deduction kiya ja raha ha custmer center me baat karne par care center wale baat bhi nahi kar rahe ha me janna chata hu ki main balance me se kyu deduction kiya ja raha ha...
Complaint comments Read comments Complaint category Mobile Service Providers

Idea Cellular - unauthorized deduction

User
 rks31 on Jun 28, 2015
Dear Sir, An unauthorized deduction has been done from my mobile no 8932992669. of 50 Rs. special recharge of 50 MB was activated from your side.then why you have made deduction from my main balance. and 2 MB data usage is still remaining When I complained on customer care they were saying that 50 MB data was only for face book usage and you have used it for other purpose. why such type of instructions were not given before. Request you to please refund my balance. Regards, S.Singh...
Complaint comments Read comments [2] Complaint category Unauthorized charges

Idea Prepaid - Balance Deduction in the name of internet Pack

User
 lucky33 on Jun 27, 2015
Hi there My mobile no. is 9999270973. I activated your monthly watsapp pack on 12/06/15. 39Rs got deducted in my balance for 28 days. From the very first my main balace gets deducted whenever I use watsapp. I called twice c/s they say. Sir you are using Facebook along with Internet this is why your balance is deducting I made them understand that I don't even have an account of Facebook nor the application of Facebook has on my mobile so there is no point using that application. they insisted for the same. I said ok let me check first. I checked I didn't find any apps by the name of Facebook. I...
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Idea Cellular - Unnecessary deduction

User
 Anish Sundaresan on Jun 27, 2015
Sir I am an idea customer, on 27th June 2015 i made a call on a toll free number (18602330833), the call lasted for 7.24 min for wich i was charged Rupees 8. I enquired this issue with the customer care, executive were saying that I have dailed two zeros before the tollfree number, but i did not so do that. I have dailed exactly the above said number, I have proof for that screen shot of my call list with this mail. I am afraid to say that the customer care executives were not even considering to register my compalint. I kindly request you to take necessary actions for my complaint. My Name-...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea - Main blance cut by your coustoner cair

User
 Subash behera on Jun 27, 2015
My no 9090867379.name s.jena...yestrday coustomr cair call me and say you are lucky u have a offer of 155 3g speed net..but i told them i am not intrested for those offer..but after that my main balance 155 cut for those offer aftr that i talk with idea coustmer cair agsicutive and he told with in 36hr your money will refond but thod whil i talk with coustmer cair they told that its not posible..so its my request to refond my money to my sim..other wise pls deactive my sim...
Complaint comments Read comments [2] Complaint category Tax Services

Idea Cellular - non credit of Rs 102.00 inspite of online recharge through SBI account

User
 arka98 on Jun 27, 2015
I had made recharge of Rs 102 through online SBI account having transaction ID DSBI3872170115 and amount was debited from my account on 26th June'15 and credited to Idea 3199611162096 . But still the amount has not been credited to my Phone 8481833512. Kindly resolve the issue. Arun Roy...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Unethical trade practices

User
 Anantha Kumar T. on Jun 26, 2015
I have been using No. 9844291823 since 12 years. Until recently, I have been purchasing service pack using code *369*32#. Yesterday, when I tried the same, I received SMS from 51985 that ""Request cannot be processed, recharge with valid FRC."" My balance has been reduced by Rs.64, for service which is not available.Call center's reply hopeless....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Network Not working ( No Network)

User
 sahajsurat on Jun 26, 2015
Hi Dear Sir My Mo No is 9374444922 I have prepaid connection but I am convert it in to billing your sales man give me new sim card At 25/6/15 my old card is stop not working after next day i got new card but stil it is not working What can i do? please start my card I have lost my bissness Mukesh Lavri...
Complaint comments Read comments [3] Complaint category Clothing, Shoes & Accessories

Idea - Call & Sms Details

User
 ShivaniPatel143 on Jun 26, 2015
call and sms detail Dear Sir, My number is 9924120143 I need my idea call & Sms detail for last 2.5 Year please send to my mail id all incoming and outgoing telephone number also need. My e-mail id - shivanipatel4321@gmail.com Regards, Shivani...
Complaint comments Read comments Complaint category Other

Idea Cellular - De Activatino Charges

User
 deepakrawal on Jun 26, 2015
I requested Idea to convert my postpaid account no prepaid for 9911155216 but they are denying doing this. They are saying I have to pay the plan cost. My plan was Postpaid Plan Easy 998 2 yrs - NEW.. Now its the time for the re newal and I asked to close this as i want to convert postpaid into prepaid but they are asking me to pay rs. 998 otherwise it will not be done. My concern is I dont want to use it then why i should pay. i registered the written complaint no is SR# C1-46152622150 which they have closed without resolving. Here I want justice against these people because they are not doing...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

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