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Idea Cellular Customer Care

Idea Cellular Ltd.

Windsor, 5th Florr, Off CST Road,
Near Vidya Nagari, Kalina,
Santacruz (E)
Mumbai
Mumbai City District
Maharashtra
India - 400098

Customer Care Phone Numbers and Contacts

Phone:Idea Customer Care Toll Free Number – 1800-270-0000
Mobile:+91-959-400-4000
 +91-226 682-0119
Fax:+91-95940031181
Idea Andhra Pradesh
Contact Number – 9848012345
ccare.ap@idea.adityabirla.com

Idea Assam
Contact Number – 0361-2465437 / 0361-2465438
ccare.assam@idea.adityabirla.com

Idea Bihar/Jharkhand
Contact Number – 9708012345
More...
 
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Idea Cellular Complaints & Reviews

Idea Cellular - Worst postpaid service

User
 manoj4vevento on Dec 22, 2014
It's very bad experience having as a idea postpaid customer. I had 399 I plan with 2 g mobile data but without any notification they started charging lot and my bill crossed 1000!when I asked to idea they said it's your over internet charges! My concern is they should have inform me regarding this. And again I had same problem due to this issue I've changed mY plan and started using fixed plan 299 and 200 rs for mobile data, but the result is same got bill of 1040rs!!! I would request idea please do not make fool to your customers and charge honestly....
Complaint comments Read comments Complaint category Telecommunications

Idea - update idea sim not activated

User
 chugh26 on Dec 22, 2014
I have purchased one sim no. 8991149440023674155 & mobile no. 8872656540 on 9.12.2014 from an idea sale at Air Force Station, Halwara and charged Rs. 150. Regarding this I am asked to submit my documents again at any idea point (information given by mail idea customer service). at the time of purchase Mr. Gupta (told by Sidhu Telecommunication, Guard room Sudhar) SDC was available who had taken my documents and he forget to take my signature across the photograph. my application form after 10 days returned to sidhu telecom and asked to get my signatures across the photograph as my signatures across...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Idea Cellular - BLOCKING OF MY POST PAID SIM CARD - MY MOBILE NO 9164077661

User
 nayarsan on Dec 22, 2014
I HAVE LOST MY MOBILE ON 21ST DECEMBER 2014 SOMEWHERE NEAR YELECHENAHALLY AYYAPPA TEMPLE, OFF KANAKAPURA ROAD. HENCE I COULD NOT TRACE THE MOBILE. YOU ARE REQUESTED TO BLOCK THE SIM CARD AND ISSUE A FRESH SIM. ALSO LET ME KNOW THE FORMALITIES TO REISSUE THE SAME MOBILE NO 9164077661 TO ME...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Idea Cellular - Provided fake information for connection retention.

User
 Barmesh on Dec 22, 2014
I have raised disconnection request for a mb no req Id- S1-37665289838.i got conformation call next day. If i continue with idea they provided me an offer of safe custody for 3 month without any rental. I agreed on that. After two days i called to Idea CC but i am not getting any record for that from idea CC, the no is still active, It is neither disconnected nor put into safe custody. I have called so many times to Customer customer care but they are not helping. They are have we have records on which basis they din't disconnect the no....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Idea Cellular - Incorrect Charges from Idea (Total 220 INR )

User
 Brijesh1977 on Dec 22, 2014
Hi, I am Idea user ( Mobile#8888858636). Since last two bill cycle, idea is charging me for two sms (SMS-MT) which I never used or never requested over my usage cycle. In Nov-14 bill cycle, the SMS log indicates a time stamp at which I was travelling from Ahmedabad to Pune and my mobile was inside my laptop bag. Thus it is not possible to do any SMS sent option from my mobile. I requested to waiveoff the charges but there was not satisfactory answer received from idea. The same case happened in Dec-14 month and charges for identical SMS-MT. I think the Idea server has some issue and charging...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Idea cellular - Idea - ISF Recharge of 3G data ₹127/- Data plan

User
 Raj Koradia on Dec 21, 2014
Dear Sir, My Mobile no is 9099707004 and SIM of Idea operator. I have done 3G Data recharge of 127 Rs (1GB) on 21st Dec, 2014 and my recharge was done successfully and I have got successful recharge message “RCH done. MRP Rs 126 NEW BAL, Plan : 1 GB, 3G data valid for 30 days”. But when I am using Internet data charges are deducted from my talk time balance and 3G data balance remain same. Thought I have a Idea Smart phone and I have lost lot of balance already.I hope you will take required steps quickly.Please help me 😃😳! Idea Cellular - Idea - ISF Recharge of 3g Data 127/- Data plan...
Complaint comments Read comments [2] Complaint category Internet Services

Idea Cellular - unnecessary deduction from my account

User
 parth on Dec 21, 2014
i am partha Banerjee a customar for idea cellular ltd, i am a idea card holder in gujarat region my number is 9824331080, Last few day i am very upset about idea service. I am blackberry 9720 mobile holder, i was no internet connection from few month in my mobile, on 20 th dec 2014 i was seen that from my balance Rs.142 was deduct without any given reason, when i was contact the customar care executive told that for your web browsing this amount was deduct, but honestly i was not any browsing except few whatsaap useing, and they told that u can recharge 129 internet pack, i was...
Complaint comments Read comments Complaint category Mobile Handsets

Idea Cellular - wrong deduction againest service

User
 parthbanerjee1976 on Dec 21, 2014
i am partha Banerjee a customar for idea cellular ltd, i am a idea card holder in gujarat region my number is 9824331080, Last few day i am very upset about idea service. I am blackberry 9720 mobile holder, i was no internet connection from few month in my mobile, on 20 th dec 2014 i was seen that from my balance Rs.142 was deduct without any given reason, when i was contact the customar care executive told that for your web browsing this amount was deduct, but honestly i was not any browsing except few whatsaap useing, and they told that u can recharge 129 internet pack, i was...
Complaint comments Read comments [2] Complaint category Mobile Handsets

Idea Cellular - Idea Cellular - Idea - ISF Recharge of 3g Data 126/- Data plan

User
 IdeaKamlesh on Dec 21, 2014
Dear Sir, My Mobile no is 9506408956 and SIM of Idea operator. I have done 3G Data recharge of 126 Rs (1GB) on 21st Dec, 2014 and my recharge was done successfully and I have got successful recharge message “RCH done. MRP Rs 126 NEW BAL, Plan : 1 GB, 3G data valid for 30 days”. But when I am using Internet data charges are deducted from my talk time balance and 3G data balance remain same. When i called Customer Care and told the same scenario they are not refunding or converting my recharge to some other plan. I don't have a Idea Smart Phone. They are not written ISF meaning nor given terms...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - recharge not successful (idea net setter--no8435522049)-Madhya Pradesh

User
 sanjaysg25 on Dec 20, 2014
My no is 8435522049 (Madhya Pradesh circle) used for dongle (idea 3G net setter)I am finding problem to recharge I had recharged on 13.12.2014 for Rs 749.00 (internet pack) and although the recharge vendor got sms for successful recharge, the recharge was not successful and not activated in my net setter and I did not get any message that the recharge is successful. So the recharge pack not not activated. Again I recharged Rs 749 on 20.12.2014 for Rs 749. and the recharge was unsuccessful again . I have called the help line no 9826012345 (M.P) several times but no body is responding. I am...
Complaint comments Read comments [2] Complaint category Internet Services

Idea Cellular - Complaint regarding excess charges- 8221000353

User
 Gautam Katyal on Dec 20, 2014
On 26 nov 2014 my plan got changed to i399 from i599 due to glitches in idea website.And the bill came around rs 3200 instead of Rs 700.Idea custmer care is not admitting the mistake and not sending the revised bill as per plan i599.They have barred my services.What should i do ?...
Complaint comments Read comments [2] Complaint category Unauthorized charges

Idea Cellular - Very Bad Network Coverage

User
 Tulasi Kanth on Dec 20, 2014
Dear IDEA Team, I am Tulasi from Hyderabad. I have been facing issues like worst network coverage. In our colony indoor, I am not able to take any calls due to call drops and voice breaking etc... Below is my colony address: Friends colony, Chandanagar, Hyderabad It would be great If you can resolve this issue. Thanks, Tulsi...
Complaint comments Read comments Complaint category Mobile Service Providers

Idea Cellular - Poor Network Coverage and Call Drops

User
 SMD22 on Dec 19, 2014
Hi, This is ABDUL SAMAD I am very much disappointed with service provided by IDEA CELLULAR Nearly From 45-50 days i am facing very poor Network Coverage in our colony indoor as well as outdoor and also call drops(when i am in between a call i am listening the conversation of other people and disturbing voice too). I have also changed the handset thinking the problem is of my handset but the problem is continuing with other handsets too.I made complaint regarding this in 'PAVAN COMMUNICATIONS'(8-1-293/76, Dwarkanagar Colony, Opp: Oasis School, Sheikpet, Hyderabad 500008) Couple...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Refund security money

User
 abk.kashyap2 on Dec 19, 2014
Hi Team, I am Abhishek Kashyap, My concern is, it has been 9 days since i have purchase the new post paid connection but it has not been activated so far. First three 3 to 5 days i got message on my currently using phone number is, there is an issue with address verification. without visiting the mentioned address they sent me this message. Next day I got message that Idea connection request has been cancelled. I talked to the girl who was processing all these. She told me you number has been activated, i told her i am not getting signal and the error message i am getting is like ""Sim card...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - falls tariff plan

User
 ravi_ch039 on Dec 18, 2014
Dear sir. I got recharge a tariff rs 139 for local std call 45 paisa on Nov 21. But till date std is 1 rs and 1.50 rs . what is this I could not understand. In that time I made std call and more amnt is deducted. Who wil refund that and how. Ravindar kumar 7065307434...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - need update my net pack plan.

User
 Dipak Kumar Malla on Dec 18, 2014
Dear Sir, Today i had received a message about in rs 58 u can get 1 gb data net pack. But i only got 300 mb net pact in such amount. if u dont want to provide such capacity of data then please stop messaging. its very indiscipline my no is-7377649232...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - BALANCE AMOUNT NOT YET COME IN TO MY ACCOUNT

User
 bhaskar1974 on Dec 18, 2014
I HAD MADE A TALK TIME BALANCE OF RS. 120/- ( FULL TALK TIME) AND INTERNATE PACK OF RS.250/- IN MY MOBILE NO. 8888115861 . THE SHOP KEEPER SAID IT HAS DONE . BUT UPTILL NOW IT HAS NOT YET COME INTO MY ACCOUNT. I MADE A COMPLAINT TO IDEA GALORY ALSO BUT THEY COULD NOT DO ANY THING BECAUSE THE DATA WAS NOT SEEN THERE . THEN WE CONTACTED MAHARASHTRA CUSTOMER SERVICE CENTER THEY SAID IT WILL BE DONE ONCE THE SHOP KEEPPER TALKS TO THEM BUT IT COULD NOT HAPPEN . WHAT TO DO. KINDLY DO THE NEEDFUL. THAKING YOU, BHASKAR....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Inflated Bills / Overcharging

User
 subhra_sankha on Dec 18, 2014
I am using idea number 9555677118 from Oct 2014 by porting it from Reliance. I have unlimited data pack service of 650INR activated in my number. My second bill was generated on 20th of November. I was in a tour to West Bengal, U.P. and Bihar during that Bill period. Before commencement of that tour, I activated the free roaming pack on 21st Oct 2014. On the same day, I spoke to customer care for the roam pack activation and also about the data pack in roaming. I was assured that the data pack will be active in roaming provided I keep the “data roam” option in on condition and select “Vodaphone...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - SIM not activated | Complaint of shockingly bad service at the IDEA store at Koregaon Park, Pune.

User
 Sherry Wasandi on Dec 18, 2014
This is regarding the excessively inefficient service regarding activation of a new connection. I visited the IDEA store opposite Lane No. 5 in Koregaon Park on November 28, 2014. I filled up the form, provided all required documents, and paid the activation fee of Rs. 300. I was told that the connection would probably be activated in 3-4 business days after address and reference verification. The next day, the address verification was done and I myself was present at my residence for the same. However, activation of my number (9604003778) was not done even after 5 days, and I received a mail...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Idea Cellular - Message regarding new connection

User
 M-B on Dec 18, 2014
This is to inform that a message has been received on my Mobile Number9483962408 from IW-IDEA stating "Welcome to Idea. Thank you for choosing Idea as your preferred operator. Your Mobile Number 9690947285 is ready for activation. Please call 59059 for tele verification and activation". In this context, I would like to inform you that neither I nor any of my friends or relatives have applied for a new Idea Connection. I am totally unaware of this new Idea Number. I would also like to inform you that I will in no way be responsible for any untoward incident in future arising out of this new Idea...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

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