Billjunction.com — Non credit of EMI repayment on My PNB Loan Account No 014410NG0000111

I have a Car Loan Account with PNB A/c No 014410NG00001114. I paid the EMI for this account from my SBI A/c No [protected] on 28th November 2023, via PNB's Loan Repayment Collection portal i.e. https://loanrepay.mypnb.in/.

However while doing the repayment via PNB's portal, the EMI amount which is Rs 20, 661/- was debited from my SBI account along with processing charges, but the same has not been credited yet to my loan account.

It is requested to resolve the above issue at the earliest. My SBI A/c statement showing the transaction ID of the above transaction has been attached for reference. ( Description : TO TRANSFER-INB Billjunction dot com TECH_BILJUN Payments- Reference No. :[protected]IGAQMTAZZ5 TRANSFER TO 4599 )