Binomo — Funds got freezed

Address:dolphin corp LLC, euro house, Richmond Hill Road, Kingstown, St, Vincent and the grenadines
Website:binomo.com

Date of incident is on 30.5.2023,
I Have Been Using Binomo And Quotex Trading App For Past 6 Months &I Do Have Like 4 Acc In Binomo And I Got Some Amount Of Profits Bt Trading In These Apps. Last I Opened A New Binomo Account Through One Of The Traders Affliate Link And I Even Deposited 10k Amount Through Paytm And I Wanted To Withdraw My Amount, & When I Placed Withdrawal They Were Constantly Rejecting It And Asked For Acc Verification &I Submitted My Adhar Proof Finally My Acc Got Verified And Again I Placed Withdrawal Again It Got Rejected And I Got A Mail Stating My Account Is Under Security Check And Withdrawal Is Unavailable At The Moment After Me Sending Them N Number Of Mails After 2 Working Days Thats Today I Got A Mail From Them Stating My Account Is Blocked Under Clients Aggreemt And It Cant Be Unblocked. Now My Money Is Stuck Into My Account. I Coulnt Login Into My Account As It Says My Acc Is Inactive. People Are Getting Fooled By Such Type Of Scams And Im Being One Victim Here. Im Enclosing All The Proofs Right From Deposit Thru Paytm And My Binomo Acc Infor And The Mails And Everything.I Need Justice. I Was Being Genuine And I Donno What On Earth Made Them To Put My Acc Blocked And They Even Saying They Cant Refund My Money Back. Its My Hard Earned Money Guys . Kindly Help Me Through This And Make Binomo Pay Double Of My Deposit Please.Escalate My Issue As Soon As Possible, Kindly Make Them Pay For Me.Enclosing All The Relevant Proofs.Kindly make them pay double of my money deposited
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Comments

Hello!

We would like to clarify that the verification is a confirmation of your identity and means of payment (for example, bank cards). It helps us to ensure the security of funds on your account balance. User verification is required by financial market regulators and payment service providers. This is a standard procedure all trading platforms use.

Also, accounts are blocked only by the client's request or, on rare occasions, if the client violates the conditions of the Client Agreement.

In order to check the situation that you reported us, please contact our support team via email "[protected]@binomo.com", once you do It, we will be glad to clarify all the information by email.

Furthermore, we also remind you that a client of the platform can have only one active account at a time, we ask you to carefully observe the rules of the platform and use only one account for trading.

We're looking forward to your answer!
Rafya zain's [Complaint's author] reply, Jun 4, 2023
As I tried to send you a email with the given mail address, my mail was stated as your mail could not be send as the mail Id which you have entered does not exist. I kindly request you to send a proper and reliable mail id’. I even tried 4 to 5 times with appropriate given infor. Awaiting for your response

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