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First Floor, First St. Vincent Bank Ltd Building, James Street, Kingstown, St.Vincent and the Grenadines, India
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If you were inactive for a long time the subscription fee might be the reason, the subscription fee is one of the rules of the platform. Binomo starts deducting the subscription fee three months after your last trading activity.
However, if the client doesn't have enough funds in balance. The balance will be 0 and they won't have a negative balance.
To review your case please, contact us via email to support.
Thank you!