Dear Binomo Support Team,
I am writing to express my extreme dissatisfaction regarding the recent handling of my withdrawal request on your platform. As a loyal VIP trader who has been using the Binomo app for several years, I am deeply disappointed in the lack of communication and transparency.
It is disheartening that, during a period of profit and when attempting to make a withdrawal, my account is suddenly flagged for security issues. This situation contrasts sharply with previous experiences when there were no apparent security concerns during periods of losses.
As a VIP trader, I expected a higher level of service and communication. The fact that I was not informed beforehand about any potential security issues is unacceptable. I request an immediate resolution to this matter and a detailed explanation of the security concerns that led to the hold on my withdrawal.
I trust that Binomo values its VIP traders and will address this matter promptly to maintain the trust and satisfaction of its long-term users.
Sincerely,
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