[Resolved]  Bitbns — 10000 INR Debited From Bank Not Credited In BITBNS, 4 weeks completed. No response form customer service

Address:	70, Jyoti Nivas College Rd, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560034
Website:	bitbns.com

Bitbns Team is not crediting 10K INR in my account. I have created a ticket:
https://bitbns.freshdesk.com/public/tickets/[protected]b325c17c15d1b60ab62dd1317...⇄

No response to ticket even after providing all information they requested.

I still didn't receive proper response or Immediate support or neither refund was not done, nor it was credited in my account. My user id is rshp.gintugeorge.[protected]@gmail.com

The transaction was dated 2nd June 2021

I am helpless waiting 4 weeks.

Can someone help on priority, please!

Thanks In Advance