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BloomsVilla Complaints & Reviews

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Last updated Aug 1, 2024
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BloomsVilla reviews & complaints page 2

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B
Blakshman
Nov 21, 2023
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Flower bouquet not delivered

I had ordered for a flower bouquet on 19th nov 2023 from bloomsvilla to be delivered on 20th nov 2023 for a birthday function, but it has not been delivered still. They have cheated me, I need the refund of Rs.900/- to my phonepay immediately. Kindly take the action soon Sir.
My order no. is ORDER BV23198350
Placed order on 19th nov 2023...
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R
R2d
Nov 17, 2023
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Flower arrangement

Horrible arrangement. Lilies broken and roses withered. I never expected such cheap quality flowers for 1379/-. Please give back the money or do something about the flowers. Very disappointing...
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B
Bs Lakshmi
from Chennai, Tamil Nadu
Nov 10, 2023
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Order no BV23196410

On 9th Nov 2023 I ordered a cake delivery for mid night delivery around 7.30pm and I paid Rs.1008/-
Including delivery charges of Rs. 250/- for mid night delivery

They didn't deliver in the mid night and I asked the same in customer care next day i.e. 10th Nov 2023 morning they told that will deliver today( They told the reason for not delivered was afternoon 12pm is cutoff time for same day delivery)
br...
+2 photos
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R
RNam
Nov 10, 2023
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Missing money plant-BV23195566

Website: www.bloomsvilla.com

Placed an order for 1 cake and 2 money plant for next day delivery and the order got delivered late with missing one money plant. Cake provided was different from the picture which I am disappointed about. However my concern is the missing plant which was charged for....
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Address: Flat No. 1101, A Wing, Bolivian Alps, Ivory Towers, Bhakti Park, Wadala East, Mumbai

Hi

I ordered (Number - BV[protected] bouquet & cake on 5th Oct evening amounting to 1749 with paying additional amount of 250 for delivering the same in midnight.

Order was accepted. While chating with customer care executive in the night as i wasn't getting any update, cam to know that it can't be delivered midnight. I requested for cancellation to which they said cancellation can be done only via sending email...
+3 photos
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S
SreeshmaAju
Oct 19, 2023
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Neither my order is processed nor refunded completely

Bloomsvilla Order BV23192605
I placed this order on 18th. After paying and placing order I have been asked to pay more 200rs. I was not ok as no one gets amount after processing an order in the name of service fee. I asked them to cancel. They are asking for a cancellation fee. I'm not.ok with that. Th mistake is completely theirs. I need a full refund of 899.

Pls help.

Thanks
Sreeshma...
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S
Suzdias
Oct 6, 2023
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Bad dry fruits

Address: Bandra Kurla Complex Mumbai Maharashtra. Customer Service - Bangalore

This is regarding order BV23190251.
The presentation of the bouquet was bad. Fillers were plain leaves. Bunch of Roses were not trimmed & arranged.

Dry fruits are stale & rancid. Hopeless presentation. Have kept them as it is after checking. You may collect the same and have a replacement sent.

This is very disappointing. Do you really care, as your I'd suggests? Sorry to say I will strongly not recommend...
+1 photos
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Hi, my order number is BV23190132, it was supposed it be delivered on 5th oct between 12-3pm IST whereas there is no status of the order, it says assigned to delivery partner, but how can i know who the delivery partner is, well now that the occasion is over, we don't need the cakes and gifts, It was disappointing. I am requesting for my refund via mail and calls but there is no response. Help me getting my refund of 2200 rupees in the same...
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I ordered a cake and the delivery was supposed to be on 4th of October 2023 between 18:00 to 21:00 IST but I still didn’t receive the package and I’m totally unsatisfied with the customer service I want my refund...
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A
Athirakrishna
Sep 17, 2023
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Refund please!

No response whether it is a call or customer care.
Products was not delivered at all.
Supposed to be delivered at 17 september 2023 by 12 pm according to the company even though it was to be delivered pn 16th september 2023, the same day I placed the order. So far, there is NO DELIVERY OR ANY CONTACT.
REFUND OF 629 RUPEES SHOULD BE ISSUED. Please help!...
+3 photos
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A
Athirakrishna
Sep 17, 2023
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No Response, No Delivery,No refund

Order was placed on 16th september. It was supposed to be delivered on the same day. But after the payment they revealed the delivery date to be on 17th september 2023. By 12 pm. I tried contacting them by various ways. No response. My money has been lost. More than that I could not surprise the receiver and failed in that. It is quite saddening. I want a full refund of 629 rs. This is clearly cheating behaviour....
+3 photos
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A
Anand19811234
from Hyderabad, Andhra Pradesh
Sep 16, 2023
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Regd the non delivery

Website: Bloomsvilla

I had ordered worth around 2900/- change items but not delivered they are telling amount is not refundable purely CHEATING MOBILE NUMBER IS [protected] pls refund the money...
+1 photos
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B
Bhumika S
Sep 14, 2023
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Complaining about cancellation of order

Order No- BV23183267 is to be cancelled.
I had ordered for same day delivery of Rakhi, but even after 20 days, it has not been delivered.
When requesting for cancellation, they are denying.
Please help me to cancel the order and get refund as it is of no use to me...
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G
Gottam Sindhuja
Sep 10, 2023
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Not delivering the order on time and taking extra money

I ordered a combo set of two rakhis and sweet box of same day delivery on august 31st. It cost about 2600rs. It’s been 10days now. There is no proper contact number provided. Couldn’t reach the customer care. After trying different ways I got a mail that we confirmed your order, soon you’ll get a tracking id. What will I do with the product after 10days of festival....
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Oswinda Gomes
Sep 8, 2023
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Fraud- Product not delivered

I had ordered a product from Bloomavilla and they never delivered the product. They have refused to give a refund or help with processing the order. The customer service is not helpful and will not respond...
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L
Lavira
Sep 8, 2023
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Order No- BV23155209

Hi Team,

I'm writing this email to raise a complaint on my order placed with Bloomsvilla.com on 29th of August 2023 with prepayment. It's Been 10 days now, and order is not yet delivered, neither they have contacted us yet with any kind of assurance.

I have been sending several emails following up on my order, and the response is very late and copy pasting the same response every time I follow up with them....
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P
pooja@Bakshi
from Delhi, Delhi
Sep 7, 2023
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Defected

Address: hno 2 chander nagar

First time i used this service and i must say its a worst service, today he received the parcel and dry fruits are smelly, infact the rakhi is not same which i order
if you want you can take this back because that dry fruits so smelly.

order BV23181306...
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J
Jitendra Singh Suryavanshi
Sep 7, 2023
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Delivery not done

Mera order abhi Tak deliver nhi hua h isliye mere amount ko refund kr diya jaye....
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M
msiree
Sep 6, 2023
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Rakhi gift not delivered - BV24181170

T's been a WORST EVER experience with Bloomsvilla. 1. My order status BV[protected] for Rakhi gift to my brother in US was not delivered nor cancelled . I raised the order on 27th Aug, and then cancelled it because address was incorrect. 2. The same day I have cancelled order on 27th Aug, sent an email to [protected]@bloomsville.com, also called the call center for the same. I was told that I would get a reply with ₹200 deducted and rest refunded...
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M
msiree
Sep 6, 2023
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Rakhi gift not delivered

Address: India

It's been a WORST EVER experience with Bloomsvilla.
1. My order status BV[protected] for Rakhi gift to my brother in US was not delivered nor cancelled . I raised the order on 27th Aug, and then cancelled it because address was incorrect.

2. The same day I have cancelled order on 27th Aug, sent an email to [protected]@bloomsville.com, also called the call center for the same. I was told that I would get a reply with ₹200...
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