[Resolved]  Blue Mountain Resort And Hospitality — Misleading sales and unprofessional conduct of business

Address:	412,Star World ,Green City Rd, Pal Gam, Surat, Gujarat 395009
Website:	bluemountainresort.in

We have purchased a 3 year membership plan which promisies us 6N/7D a year. But we are not getting services for our last 6N/7D holiday booking. When we inquired for booking in November they said we can take booking after december 2023 then we inquired after December they told us we cannot use you nights before May. Then on lots and lots of discussion with reservation team they are providing for 3N/4D but on requesting of 6N/7D they are they can provide on PAID BASIS and i cannot use 6N at the same time. On asking why they said ITS NOT POSSIBLE on further asking what is the logic for that they say ITS NOT POSSIBLE. I told them that nowhere in the membership contract agreement it is written that i can not use 6N at the same time then why is company not providing us remaining nights.