Blue Star India — AC complained issues are not getting resolved by Bluestar Service and frequently paying a lot for the same complaint to service

josephk6

from Thrissur, Kerala

Dec 29, 2022

Address:

Blue Star India Regional Office Address: Mumbai Bandbox House 4th Flr, 254 D Dr Annie Besant Road Worli, Mumbai – 400 030

I have brought an AC from Blue Star and within the warranty period the AC, it got a gas leak issue. I have raised a complaint to there customer care (Service Ticket : B[protected]) and one of their service men visited and found out the issue. They have closed the ticket as resolved after some work around on it. Now I am still facing the same gas leak issue. So the preciously raised complaint was not resolved and I have complained again as why they have close the previous ticket as resolved without fixing the issue and I want them to refund the service cost they have charged for an unresolved issue, and fix the issue at the earliest.

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Blue Star India customer support has been notified about the posted complaint.

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Comments

Blue Star India Customer Care

from Noida, Uttar Pradesh

Dec 30, 2022

Verified Support

Hi Josephk,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Registered contact no.
3. Date of Purchase
4. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.