[Resolved] Blue Star India — Air conditioning service

Jaipandey

from LUCKNOW, Uttar Pradesh

Oct 5, 2021

Address:

Azad nagar chillawa Post manas nagar kanpur road lko

Hello sir
Trying form 5th September to 30 september
No of clients is [protected]
I am trying to service my Air condition since september and company is canceling my service request such service is still in warranty and ac is under warranty I called myself 6 times and mercury enterprise also called but no one called back no one told any solution so tell sir what should i do and my AC is closed since september i am repeatedly requesting form company, that i will not be able to do service

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Jan 9, 2022

Complaint marked as Resolved

Blue Star India customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2021

Blue Star India Customer Care's response Dear Sir,

Greetings from Blue Star Limited!

We have received your email and noted its contents. We sincerely regret the inconvenience caused to you.

The matter has been referred to Our Sr. Service Delivery Engineer Mr. Gaurav Singh (Mobile no- [protected]) and Our Area Manager Mr. Kuldeep Sharma (Cell no- [protected]).

They will look into the below concern and will revert to you with resolution. We thank you for generating the service ticket number .i.eB[protected]

We look forward to help you and assure you of our best services at all times.

Customer Care Toll-free :[protected] or SMS ‘service’ to 57575 or Email : [protected]@bluestarindia.com

Oct 07, 2021

Updated by Jaipandey Sir ..
I called the company. The company has not contacted me and today same reply has been given as given earlier head..
plzz you help me sir

Verified Support

Dec 08, 2021

Blue Star India Customer Care's response Dear Sir,

Please confirm the feedback for the complaint.