[Resolved] Blue Star India — BLUESTAR W/AC INV 1.5T WIB518LN 5S NSR/Unavoidable heavy Noise Coming from Inverter AC

Vikcky191

from New Delhi, Delhi

Jul 7, 2023

Address:

Flat No-222, Shakuntalam Apartments, Plot No-16, Dwarka Sector-10

I bought Blue Star Invertor AC from Croma showroom Dwarka Sector-14 on 11th June'23, Since installation AC is making unavoidable noise, within a month i already made 3 complaints at customer service Bluestar, Technician already visited thrice and checked the AC but still this issue persists, We are even unable to sleep at night if i switch on AC, this AC usually makes a heavy and continues noise after 1 hour of running, We all get totally frustrated now, It was my biggest mistake in opting Bluestar AC. Please get my AC replaced or refund my money. Below are the details for your reference.
Item Description-BLUESTAR W/AC INV 1.5T WIB518LN 5S NSR
Serial no./IMEI no.: WIB518LNGAWA00514,[protected]
Delivered From-Gurgaon DC-D025,
C/o. Emporium Industrial Parks India Pvt. Ltd, ESR Sohna Warehousing Logistics Park, Vill-Rahaka, Tehsil-Sohna Dist-Gurugram Sohna Ballabgarh road,
GURGAON,
HARYANA-06,
122103,
Contact- [protected]
Invoice No: SLRS3030796
Date Time:[protected]
Order Id: SOA[protected]
Component No-[protected]
Model-WIB518LN
Product Serial No.-WIB518LNGAWA00514
Service Provider No-LH00593-00
Service Provider Name-Hyrin Solution Pvt Ltd

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Aug 14, 2023

Complaint marked as Resolved

Blue Star India customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2023

Blue Star India Customer Care's response Hi Vikcky,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Registered contact no.
3. Date of Purchase
5. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.