| Address: | plot no.11 ,balaji st,vishal nagar,, manikandan nagar extension,kundrathur |
From this year (2022) February month we face an issue in our AC. The issue is After running for 2 hours automatically AC will get stopped and shows H6. We complained it 2 times in the same month (feb). The service provider said it was board issue so we will provide a new board. They said the same 2 times and charged us 2 times for the same board . On second time itself we thought of taking amc because we already spent 7k for the same issue and if the issue exists they will charge for the same. So we took amc . Since we took amc we have not charged anything after that 10k but the same issue is not fixed from the month of march.
This month on 8th of july again they took motor, board and transformer but still date they haven't fixed anything. It's been 13 days now. When we ask for an update the customer service lady from the service provider side is showing an irritated face to us and telling won't u wait till tomorrow for the past 13 days.
In between these months from february month to july we almost called them more than 30 times everytime they are taking our board and motor and getting back with the same items, AC will run for 2 hours and show the same H6 issue again.
Our service provider is sri kavi enterprises.
Will blue Star fix this issue and take necessary action on service provider? Was this information helpful? | 
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