[Resolved] Blue Star India — Inverter ac

SHIVA HOSPITALITY

Apr 12, 2022

Address:

surat

This is the complaint raised on 05/04/2022.

My name : Pradeep Kumar Malayil

I purchased 02 nos Bluestar AC through Amazon on 01.07.2021.

AMC charges paid on 15.11.2021.

March 15/2022 onwards I am calling the technician for servicing AC who came for installation and collected the AMC cheque from me. 10 times in March2022, No response, One day he called by 7.30 pm and asked for coming service.I denied due to night family is alone at home.
April -05, 07, 09-2022 repeatedly called up customer care and they assured within 24 hrs the technician will come and sort out the issue.
Today -12/04/2022 13.54 no one came for service.

I am staying in a metropolitan city of Surat, Gujarat.

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May 19, 2022

Complaint marked as Resolved

Blue Star India customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2022

Blue Star India Customer Care's response Hi,

We regret the inconvenience caused and request you to forward your complaint ticket number to us for handling your complaint on a priority basis.

If you have not registered your complaint, kindly call our customer care toll free contact no.[protected] and share the ticket number or write to our [protected]@bluestarindia.com with the below details.

Details Required :

1. Customer Name
2. Registered contact no.
3. Date of Purchase
4. Location
5. Complaint Ticket no (if generated)

We look forward to serving you and promise you our best service at all times.