[Resolved] Blue Star India — Poor and horrible servicing at Dibrugarh Assam

Dr. Nabajyoti Saikia

Oct 7, 2021

Address:

Garden View Apartment , Seujpur,Dibrugarh, Assam

Request to correct my AC problem 17 days back, service boy attended.
Problem not yet corrected till date.
Needs some part replacement, order placed on that very same day.
Talked personally to the Dibrugarh service center.
Problem is same...parts not arrived.
Very poor service at Dibrugarh please improve your post selling servicing or stop selling products at Dibrugarh if you can't manage give your customer services in time.

Was this information helpful?

No (0)

Yes (0)

Nov 8, 2021

Complaint marked as Resolved

Blue Star India customer support has been notified about the posted complaint.

Oct 07, 2021

Updated by Dr. Nabajyoti Saikia Poor postselling servicing at Dibrugarh Assam

Verified Support

Oct 08, 2021

Blue Star India Customer Care's response Dear Sir,

Greetings from Blue Star Limited !

We have received your email and noted its contents. To take this matter up with the Area Manager, please help us with below details.

Please email the below details on [protected]@bluestarindia.com

• Complete Name and Number

• Complete Address with pincode

• Model Number

• Date of Purchase

We look forward to help you and assure you of our best services at all times.

Please Note:
The world is in the a midst of a medical crisis, and all o[censored]s in India have also been affected.
In order to curtail the spread of Covid-19 pandemic, the Government of India & State Administrations have issued various guidelines / orders & restrictions.
This situation is changing every day, and therefore you may experience a delay in our service offerings including call centre operations.
We thank you for your understanding and cooperation, and be rest assured that we will get back to you at the earliest to solve your concerns.
Till then, stay safe.