[Resolved]  Blue Star India — Water purifier RO is having issue

My water purifier is having issues since 3 days and no any concrete response from anyone. I have logged complaint as well still no update. I am getting fake commitments only on visit. We have trusted on Blue star a Tata product and this kind of irresponsible behaviour is not anticipated. Neither bluestar Customer service is helping nor vendor is helping.

Dear Customer,
Your Ticket B[protected] for Product: Water Purifier - Iconia RO + UV + UF, is successfully logged with us against your Customer ID: xxxxx on[protected]:29:24 and will be attended shortly.If you are not contacted within 12 hours, kindly contact our Service provider, SHREE SAI SERVICES on [protected].In case of any queries, please contact us on our 24x7 Toll free number:[protected] or email us at [protected]@bluestarindia.com or SMS SERVICE at 57575.Assuring our best service.
Also Blue Star does not encourage any advance payments for visits or replacements until the complaint is resolved. Do not entertain anyone and kindly report such incidents to[protected].
Thank You.
Blue Star Ltd.