Bluestone.com — order not delivered yet and no one is responding from showroom.

Address:

Pune ., Pune, Maharashtra, 411047

I ordered a ring 11/11/2019, I was following up with the showroom executive but no one is giving the exact date of delivery your showroom manager is also not responding, I tried your customer care also they and they promised me to get back in 24 hours but they never replied back.
Every time I called they gave me some other reason for not getting delivered. I asked for delivery in the showroom only but there also delivery not done.
Kindly look into the matter as I got stuck in this rubbish deal as I already paid for it.
Showroom address- Pune Phoenix market City bluestone showroom.