I own bmw 7 series with 14500 kms at present. I purchased this vehicle brand new from the dealer in ahmedabad. On august 5th sunday i was on highway and a messaged popped on the screen 'check the tire' i noticed that the tire had a crack in the center full circumference. (Pictures attached). Then noticed it was also on the second tire similar crack in the center all through out. These both the tires are in front side. I had to change one tire in an emergency to make sure that i reach the destination safely.
I have regularly checked the pressure of the tires as required during my every diesel fill at the petrol station. My car has remained under a protected garage at home and also at my office. I really need to know that how two tires have a crack dead center all through out? I need to know the reason. Is this a manufacturing defect of the tire company? I have researched few blogs in europe and usa and similar situations has happened in those countries. I spoke with ms. July and she also confirmed that this has happened to other customers in india.
As a gm of bmw i would appreciate if this matter is escalated and reviewed. The car has only 14500 kms driven and two tires crack, is very absurd and seems very much a manufacturing defect. This has to be resolved by bmw corporation. Bmw should replace these tires on my car. Was this information helpful? |
What is the use of such a spare tyre. In MP we have only one service center.So every time our car will fail in future it will have to be picked up on crane.We are worried what will happen when warranty is over.We are unable to understand why we should not all unite and force BMW to put proper Tyre's made for Indian road.They are taking all customers for granted