Boat — Fake delivery update

Aravind J.K.

from Hyderabad, Andhra Pradesh

Address:

boAt Lifestyle India

Sir/Madam,
I order two items in boAt site. Order ID: 98680-1 and the AWB no. :[protected]. I received a mail and message on 06/12/2020 that "My order has successfully delivered". But I didn't recieved any order and didn't received the call from the delivery agent too. I tried to contact shiprocket who are monitoring the orders (ticket number: 1730070), but no solution reached so far and they themselves closed the ticket. I tried the customer care number provided by Boat (but call not getting connected in working hours). There is no forum given by the seller to redress the issues of the customer.

So I kindly request you to solve my issue and take necessary action against the responsible persons for not repeating the same to other public in future.

Thanks and positively expecting a positive reply from your end.

Regards,
J.K. Aravind,
Central Geological Service,
Geological Survey of India (Camp office),
Maisamgaon,
Baithalangso-782450.
Assam.
Mobile: [protected] & [protected]
email: [protected]@gmail.com

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boAt customer support has been notified about the posted complaint.

Dec 10, 2020

Updated by Aravind J.K. Since, 06/12/2020, I am trying to contact the number +[protected]. I received the message will get a call back. Never got a call back (I understand it may be due COVID-19) but I sent mail to mail id provided in the FAQ no response. Also I texted in the messenger of boAt (no response from their end).