Body Care — the body care wax is worst product it always turns into liquid

Address: Thane, Maharashtra, 401107

The body care wax when we use for the first time when we use it is good but when we use for the second time the product turns out to be worst it turns into liquid i want my 350 rs refund and this is my 3 container from body care white chocolate wax turned into same condition and when we call customer care one lady una have answered she is very bad instead of helping me she is asking me to go to the same place and check with the shopkeeper well you are the one who provide me service this very bad never had such bad experience with product even customer care i want my refund infact it is your companies mistake that you have not provided proper lid for the product where as she is blaming me that idk how to use product i can't use the same product i have been using it's third container with same experience i want my 350 rs refund and even refund for my last 3 container