[Resolved]  The Body Care — lack of customer service skills , careless and highly unprofessional

Address: Faridabad, Haryana

I have made the payment of Rs 56000 /- to body care in the month of November 2013 and due to my job, I asked them to refund my money with in 1st 14 days of service as per standard polices of service but they refused to pay back . Spoken with their accountants Neha and Sanjay, always tries to ignore calls and topping the chart when it comes to giving excuses . It is been 6 months I and my mom is chasing Them for refunds, faridabad's body care land line number is out of reach - temp disconnection, their counsellor's does not pick calls on their respective mobile numbers . I have spoken to their owner Mrs Divya Sood as well but found her highly unprofessional . STANDING NO WHERE - DOES NOT KNOW WHAT TO DO, As i am a salaried person and could not afford to donate such a huge amount .
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Aug 14, 2020
Complaint marked as Resolved 
Body Care customer support has been notified about the posted complaint.
 
3 Comments

Comments

Can some one tell me what can be done ? How can I come out of this mess ??
Hello,

We apologise for the inconvenience faced by you.. in any course kindly drop a mail to bodycare.[protected]@gmail.com, and a positive reply will be given to you on knowing the whole issue.

Thanks
Kaamya Singh
I have paid 1, 10, 000 rupees I am a middle class gal.. Body care Kormangala sucked my money, I need a refund since I dint use the sessions. Else I will go to police.. Fake company

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    42, Ashoka Crescent Road, DLF Phase 1, Gurgaon, Haryana, India - 122002
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