i opened a d mat and trading a/c with you with client id 20076200 dubr 0007.
2 captioned a/c was opened with PAN and address id in your record till date.
3.since then account being operated by me and last transaction was done in mid 2012.
4.you never asked for KYC updation and has not been required by bonanza till date..
5.now i sent my son on 10/12/2014 to sell some of my scrips visualizing market boom.
6.sale couldn't be effected as the dealer at mathura u.p.(ayush securities) declined to accept delivery instruction slip for transaction.moreover he gave an a/c opening kit to complete and submit again.
7.i lost my money due to fall in sensex
8.i resend my son 31/12/2014 with original and photocopy of PAN and address id (as already recorded with you) .in a/c dubr 0007 client id 20076200 DP ID-IN301477.But mathura dealer was adamant for refiling a/c opening kit.
9. now i seek your assistance allowing operation of the a/c.and i am ready to submit ids if required.
10.deficiency of service on part of bonanza.
11.bonanza informed by mail thirteen days already lapsed for Interaction id : 684851.i
12.it appears they dont want to answer as they nothing to say in contradiction
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